# Page 11 | Timely Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 11 - Is Timely the right Appointment Scheduling solution for you? Explore 711 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/142756/Timely/reviews

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Timely

4.7 (711)

[View alternatives](https://www.capterra.com/p/142756/Timely/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 11 - Reviews of Timely

## Showing most helpful reviews

Showing 251-275 of 711 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

PH

Paula H.  
Owner  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Easy and functional"

January 3, 2017

5.0

Love what we can do with the Timely app, can't wait to see what else will be added in the future. Super easy to use and has most of the functions I need.

Pros

Can do most things that you can do from main software.

Cons

Would love access to reports from the app.

Review Source

VS

Vicky S.  
Sole trader  
Hospital & Health Care  
Used the software for: 1-2 years

### "Give timely a go"

June 26, 2016

3.0

Timely has made my appointments a lot easier , then a actual appointment book, having clients booking them self in online is great, as I am not great with technology, it works for me

Pros

That clients can book in there appointments them self

Cons

Can't use the email

Review Source

AS

April S.  
Hairdresser  
  
Used the software for: 1-2 years

### "Great"

June 4, 2017

5.0

Pros

It's so simple to use I love that I can log on from my phone at any time. It's very straight forward

Cons

Sometimes it freezes but besides that we haven't had any issues with Timely since we first started using it

Review Source

JN

Jay N.  
Owner  
Design  
Used the software for: 6-12 months

### "Lifesaver!"

November 16, 2016

5.0

Adding the use of Timely to our business has allowed us to give our customers the freedom to book their appointments at their own convenience wherever they may fit in their schedules. This saves us and them so much time and frustration. Having the reminder texts with the address attached is so convenient! Thank you Timely Team!

Pros

It is very easy to figure out and use as I am not very tech savvy!

Cons

Not having used it earlier!!!

Review Source

JB

Jessica B.  
Owner  
Cosmetics  
Used the software for: 6-12 months

### "I switched from Revel to Timely and have been so pleased!!!"

December 30, 2017

5.0

Online appointments, inventory management, timesheet/roster, sales reports.

Pros

The ease of use. Training on the system is a breeze. Clients also speak highly of the online scheduling calendar, saying it's easy to use

Cons

I wish there was a time clock feature for employees. Right now, if hours are shorter or longer than the roster, I have to go in and manually change it.

Review Source

JH

Jacci H.  
Owner/Manager  
Retail  
Used the software for: 1-2 years

### "Best thing I ever did!! I haven't looked back Thanks Timely. Just love it "

June 20, 2017

5.0

Texting reminders to clients and also the complete data base with contact details

Pros

Gives me a complete data base of all of my clients and also the txt reminders, they have saved me sooooo much time. Very Timely!!!!

Review Source

Reuben S.  
Solutions Expert  
Information Technology and Services  
Used the software for: 1-2 years

### "null"

June 16, 2016

5.0

Review Source

John E.  
Teacher  
Higher Education  
Used the software for: 1-2 years

### "null"

January 20, 2017

5.0

Review Source

MR

Melina R.  
Medical Aesthetician  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Very helpful"

August 20, 2017

5.0

Help to organize every day of my business.

Pros

Timely gives my business structure and reliability. I can access the calendar at all times und my clients love the online booking service and email reminders.

Review Source

CB

Caterina B.  
Beauty LManager  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "I manage a beauty salon and Timely is the best system I have ever used"

June 11, 2017

5.0

I love this software and there is nothing that I would change.

Pros

I like it because it's super easy and I love the fact that I can link it to other systems like Xero or MailChimp

Cons

Review Source

SK

Shashi K.  
President  
Education Management  
Used the software for: 1-2 years

### "Useful product, worth the price."

June 27, 2016

5.0

Service has been great. Some of the features I would like, such as being able to schedule classes using the mobile app or being able to schedule a series of classes with exceptions would be nice to have.

Pros

ease of use, scheduling classes

Review Source

DK

David K.  
Owner / Photographer  
Photography  
Used the software for: 1-2 years

### "It has changed how my business works for the better"

September 18, 2017

5.0

Clients do not need to call and leave msg with us anymore... a few clicks and they are booked in.

Pros

quick and easy to setup, friendly staff online to help and my clients love the front end and its ease of use.

Review Source

FP

France P.  
Owner/Aromatherapist  
  
Used the software for: 6-12 months

### "Although I am self employment and working part time, this is a great tool for time saving. "

October 9, 2017

5.0

Pros

Time saving in texting reminders, keep track of clients services and purchases, professional bookings/reminder. Great to have the report on how the business is doing. Very easy to use and set up. Linked to Facebook and website online booking is great too.

Cons

Only the fact that I would like to upgrade, but I need more clients to do that.

Review Source

NH

Natasha H.  
Owner  
  
Used the software for: 6-12 months

### "Very happy"

August 8, 2016

5.0

A great fit for my beauty salon. Reasonably priced and provides nearly everything I need! I love how I can access it from my phone, iPad AND laptop too! And, thanks to the cloud, no messy back up procedures either.

Pros

Ease of use.

Cons

I just wish the gift voucher function allowed the price to be entered at the POS. It's a tad tedious and time consuming pre-entering all different amounts.

Review Source

DK

Deb K.  
Owner  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Great software!!"

January 9, 2017

5.0

Love this software, easy to access from anywhere which makes it so usable. Never miss a client as you can book them in from home on your days of using your cellphone or home computer. Absolutely love it!

Pros

Versatility.

Cons

Nothing.

Review Source

NR

Neville R.  
Gofer  
Professional Training & Coaching  
Used the software for: 6-12 months

### "The best move I made. Ease of use."

November 28, 2017

5.0

More time to do what is important. Like fishing . . .

Pros

Ease of use. Logical, intuitive instructions, and this is the way people are moving and organising their days.

Cons

The only problem that I have is that there are not enough using this program so that I am frustrated trying to say to them USE THIS when they want help to organise their business!

Review Source

GG

Gerda G.  
Salon Co-owner  
  
Used the software for:

### "If you need results that you can see, easy workable system and help at hand - I can recommend Timely"

November 2, 2015

5.0

Starting our business and getting the hang of appointments, changes, future bookings and too much different treatments with special packages etc was a nightmare if you use paper booking and we thought we will save money using a book until we found out that we could get timely for 3 months for the price of a book, really affordable. Then we had to sent txt and email messages by hand, copying the same message over and over. Sometimes in the dead of night you remember that you have not reminded the client - talk about sleepless nights! Clients with no-shows just had this lame excuse that they forgot - like it is your fault that you did not remind them (Yes, actually it is your fault for not having Timely!) I loved that we grew with Timely, when a new feature was developed, we were first to know and tried it out with much enjoyment! I have had the team around the bend with my struggles with campaigns and Mailchimp, but they never gave up with me and now I'm happy that I have done that as well. In anticipation of the Techbots to set us up with the same features - straight from our Timely booking system Yeah!!!!!!

Review Source

KT

Kathy T.  
Director  
Alternative Medicine  
Used the software for: 1-2 years

### "Cleanse Review "

October 12, 2016

3.0

I have enjoyed timely, a few issues along the way but the staff are great in helping to troubleshoot

Pros

Functions

Cons

I can't find a way to give a receipt or backdate a invoice - separate from that days date

Review Source

CS

Chotika S.  
Nail and beauty  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Good app to use"

February 24, 2017

5.0

I have veen useing it for years and it is easy to use for me and client. The price quit ok to pay. But in this year price increase for I use sale product or voucher online. I have to have sale online function but not really use it all time. Because is what my business is nail salon and beauty. I am not sale product online. I sale only voucher online. People not buy it all time. Client buy only special time like chrismas.

Review Source

JV

Jenny V.  
Part owner  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Easy to use system, lots of great features and functions."

July 17, 2017

4.0

my whole business is dependent on this software for booking.

Pros

The fact that you can log into it from anywhere as long as you have internet, fairly easy to use as long as you put some time and effort in to discovering what the features are.

Cons

Every now and then we experience glitches in the system etc. unable to log in, screen doesnt show up.

Review Source

adetunji A.  
Instructor  
Information Technology and Services  
Used the software for: Less than 6 months

### "So specific and handful"

October 4, 2018

4.0

Pros

One thing I most like about Timely is that it is focused on just one field which salon. It is precise and intuitive. It is a software that all hair stylist I recommended it to, uses to take an appointment easy and fast. You can integrate with Wix, run email campaigns, send SMS/Text message notifications to customers. I recommend this software to you if you are a hair stylist. It is very handy

Cons

It is not completely mobile friendly and their support is just not good enough

Review Source

Dan M.  
Confidence Coach  
  
Used the software for:

### "Beats all other systems I have tried, hands down"

April 9, 2015

5.0

Got nothing bad to say, genuinely. It looks great and is intuitive to use, the features for reminding people manages appointments and clients without needing an assistant, and I've never had any problems with it. Highly recommended.

Review Source

Response from Timely

April 9, 2015

Hi Dan! Thank you for being part of the Timely family. We're grateful to you for taking the time to share your experience with us :-)

AN

Ashley N.  
HR and Marketing Coordinator  
  
Used the software for: 6-12 months

### "user friendly"

June 21, 2017

4.0

Pros

very easy to add users and information. easy to add booking buttons to websites. user friendly for both users and buttons looking to scheduling online appointments.

Cons

cannot call support, cannot have different time zones for different calendars, no app for android, have to pay extra for text alerts for new appointments

Review Source

MS

Mili S.  
Owner  
Sports  
Used the software for: 1-2 years

### "Simply Brilliant!"

January 14, 2017

5.0

Love love love this calendar! It has simplified my working life so much! The support team are great. Any problems are sorted out quickly and efficiently - and they all sound so happy! Amazing

Pros

everything

Cons

none

Review Source

SW

Sally W.  
Owner  
  
Used the software for: 6-12 months

### "Quick, easy & inexpensive."

July 18, 2017

5.0

Pros

That it does everything I need it to do but isn't ridiculously over priced. I also like that you can open the program anywhere, anytime just using an internet connection.

Cons

I would like if in the stock reports I was able to separate professional and retail stock so I could get a more accurate idea of stock on hand.

Review Source

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