# Page 13 | Timely Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 13 - Is Timely the right Appointment Scheduling solution for you? Explore 711 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/142756/Timely/reviews

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Timely

4.7 (711)

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Last updated March 13th, 2026

# Page 13 - Reviews of Timely

## Showing most helpful reviews

Showing 301-325 of 711 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

DR

Davyd R.  
Golf professional  
Sports  
Used the software for: 6-12 months

### "Fantastic software. Easy to use and does everything you need. "

August 21, 2017

5.0

Exposure

Pros

Ease of use was great and being able to have your own small website through the software was a great asset.

Cons

There was nothing that I did not like about timely. Only thing I would have liked was being able to have an app for Samsung/play store

Review Source

AS

Andy S.  
Managing Director  
Professional Training & Coaching  
Used the software for: 6-12 months

### "Excellent app that keeps us very organised."

August 29, 2017

5.0

Time saving and more organised.

Pros

I love the fact that all my staff know exactly what is happening with their diaries. I also love the messaging feature that reminds customers of their appointments. Our no shows are almost non existent since using the app.

Review Source

JS

Judith S.  
Owner operator  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Easy booking service"

April 9, 2017

5.0

All my clients comment how easy it is to book an appointment. They like the reminder service - very professional .

Review Source

MD

Megan D.  
Owner/Massage Therapist  
Hospitality  
Used the software for: 1-2 years

### "Love it!!!"

April 14, 2017

5.0

Wonderful software, great value and amazing customer service!! I'm so happy that I found Timely! Thank you so much :)

Review Source

MP

Mario P.  
  
  
Used the software for:

### "Timely, my other half in business."

April 19, 2017

5.0

I am a solo business operator and have been working with Timely for almost two years. I can honestly tell you that Timely has made life easier for me and my customers, who have told me how easy it is to book online 24/7 and how helpful the friendly reminders or rescheduled options are. With Timely You can find everything you need within a click or two which makes pulling quarter report, checking my revenue and confirming client booking quick and easy. I have all my stock listed in the system, which is great for keeping track of my orders and allows me to make quick sales if a customer wants to buy a products. My favourite feature is the ability to have access to my agenda anywhere and on any of devices, which allows me the freedom to run my business where ever I might be and confirm bookings even if I'm at the beach. I could keep writing lots more but if you need software that will help you to run your business with minimal time and hassle, Timely is a great option.you won't regret it.

Review Source

GD

Gabrielle D.  
Owner/operator hair salon  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Love that I feel part of a growing system that is constantly upgrading itself and delivering "

July 1, 2017

4.0

Value for money

Pros

Ease of use, txt msg service sending and receiving. Quick email use. Stock report. Dashboard is quick to see overall totals etc.

Cons

Is abit slow when using while with clients due to being in browser and maybe not high speed internet?

Review Source

HL

Heliana L.  
Area Leader  
Luxury Goods & Jewelry  
Used the software for: 6-12 months

### "I use timely at work"

June 26, 2018

4.0

I like that timely can be used daily.

Pros

I like the fact that timely is easy to use for the end user. It is also very to update your hours.

Cons

I do not like the fact that it is often shutdown for maintance and updates, especially during the workday.

Review Source

ML

Maddie L.  
Reception/Admin  
  
Used the software for: 6-12 months

### "A logical and straightforward system with all the features"

July 17, 2017

4.0

Pros

Simple and logical. Easy to look at screens. Everyone picked it up very quickly and had no initial resentment

Cons

It runs slow on our browser. Hard to see the past invoices of clients. I open them in separate tabs to see exactly what they brought

Review Source

EC

Ethan C.  
Tool Crib Extraordinair  
  
Used the software for: 6-12 months

### "Timely is sooo helpful!"

May 19, 2018

4.0

Time management

Pros

What I like most about Timely is how it functions to manage my schedule and tracks everything. I'll has been very helpful.

Cons

There hasn't been much that I don't like about Timely. It functions well and offered much needed support.

Review Source

MM

Matt M.  
Personal Trainer  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Great tool for making life easy "

October 24, 2016

5.0

The last thing You want to do when working in the industry is paper work and reminders. Timely does it for you and you can have the freedom to become the best in your feild

Pros

Easy Text reminders Self booking button for clients Invoicing

Cons

Not being able to invoice via phone

Review Source

vishal C.  
Senior Business Analyst  
Computer & Network Security  
Used the software for: Less than 6 months

### "In a simple word it is a good software "

August 13, 2018

4.0

More than good but not excellent

Pros

Very easy to use, we can add the various information and different user. They provide 15days of free service to use to everyone, design and the user interface of the software is more than good. We can easily track our project and also track the upcoming projects. Customer can book their tickets online through links that was provided by the other parties. They provide SMS and reminder email to all the user to update them in the future. Customer support is excellent we can call them and also email there customer support id.

Cons

We can't send SMS more than 150 words. Application for Android must be available. Don't have different time zone for different calendar.

Review Source

CT

Corina T.  
managing director  
Retail  
Used the software for: 6-12 months

### "Timely has changed the efficiency of my business completely and now I am more organised than ever"

June 11, 2017

5.0

i couldn't fault the software as I have always enjoyed using it and never had any issues or needed to contact customer support.

Pros

i love that the software provides additional features to customise it to your business needs and they are all very easy to use.

Review Source

VR

Verified Reviewer  
CEO  
Entertainment  
Used the software for: Less than 6 months

### "Great product to manage bookings"

June 22, 2018

5.0

Pros

It does what it promised and allows simplifying the online booking experience. I personally found the user interface particularly easy to use

Cons

Increased price for a second user only is a bit annoying. It would be nice to have a couple of more predefined options for emails to customers, but it doesn't take so long to create your own versions

Review Source

LK

Lewis K.  
Driving Instructor  
  
Used the software for: 6-12 months

### "Easy, Quick, Convenient."

November 24, 2017

5.0

Pros

I can use it wherever I want on the app on my tablet, which is handy when I'm on the road. Invoicing is quick and easy

Cons

Terribly minor inconvenience but I can't use customer credit on invoices that have already been issued?

Review Source

FN

Francilene N.  
Director-Beautician  
Hospital & Health Care  
Used the software for: 6-12 months

### "Love it! It's not hard to use at all! "

June 11, 2016

5.0

Timely made my life easy! I can make appt for my clientes from anywhere. Before I had only diary and sometimes could not make appointment if I did not have my diary in hand.

Pros

Facility of making appt from my mobile

Cons

I did not learn to use all program yet. Have no time

Review Source

JB

Julaine B.  
  
Hospital & Health Care  
Used the software for: 6-12 months

### "Efficient booking app with great customer service"

June 28, 2016

5.0

I find Timely is a very efficient booking app with great customer service. The ongoing customer service is excellent, and continual improvements are greatly appreciated

Pros

The ongoing customer service is excellent, and continual improvements are greatly appreciated

Review Source

Kim B.  
owner operator  
  
Used the software for:

### "Best software Ive used for my business"

January 2, 2016

5.0

I love timely, So easy to use and has all the features I need for my business, whenever I have asked a question I get a response immediately, price is very affordable, Only other thing would be to have an Android app Thanks guys

Review Source

JM

Jocelyn M.  
Teacher  
Music  
Used the software for: 6-12 months

### "Great experience with Get Timely"

June 18, 2017

5.0

Easy to use, many features included and it is affordable for my small business

Pros

It is easy to use, affordable and the free mini website has been wonderful. The calendar is incredibly simple to use while doing all the tough work for you.

Review Source

AB

Alan B.  
Director, Transportation and Property Management  
Automotive  
Used the software for: 1-2 years

### "Timely"

October 18, 2018

3.0

It all seemed to be pretty good. No complaints!

Pros

Ease of use, easy to understand what the next step was.

Cons

Sometimes, when switching screens the screen would take a bit too long but it may have been my internet connection speed.

Review Source

AC

Alice C.  
Manager  
  
Used the software for:

### "A powerful booking system that can evolve with your business"

September 6, 2015

4.0

Timely is a web-bases multi-user, multi-site booking system. We chose Timely initially for 2 reasons. Firstly, unlike many well established systems, you don't become enslaved to the product's database once you sign up. Where competing products make it extremely difficult to retrieve your client base and move it elsewhere, Timely make this relatively easy if you choose to do so. Secondly, Timely has the ability to easily integrate into your own website and allow customers to make their own bookings. The labour savings from this could never be overstated. Timely's simply interface belies the power behind the software. More importantly, this is a living, evolving tool. Its software engineers are extremely responsive to user suggestions for improvement and regularly poll their client base to gauge the popularity or otherwise of their own ideas for new features. This means Timely can only get even better over time. We are SO glad we discovered this product!

Review Source

JH

Jan H.  
Creative Director  
  
Used the software for:

### "Precision For Hair loves Timely ;)"

May 16, 2016

5.0

This tool is the best salon software system. Very easy to use with backup support staff a click away. I didn't want to be in a contract and purchase the high cost software with the other competing company. This software is easy to manage with monthly payments being able to cancel anytime if you sell or transfer to new owner. My staff and customers love it, everyday I have customers reminding me how much they appreciate the txt reminders. The online booking system is a god send with my own mini website clients can book direct off my web page or my facebook page. Is very practical quick straightforward and easy to use and looks very professional. If my computer goes down my appointments are synced with my office calender so I am always up to date with bookings and online bookings. I love the fact I can access my timely on my android and home laptop so when away from salon I can book clients on the go.. Love my timely wish I had discovered this earlier

Review Source

ES

Emma S.  
Aesthetic Specialist Nurse  
Medical Practice  
Used the software for: 6-12 months

### "Love timely"

February 13, 2017

5.0

Great simple booking system at a very affordable price. Have rarely needed support but when I have a question the response is swift & helpful

Pros

Simple to use

Cons

Now gonna move on as need medical notes, text messaging, newsletter & other services

Review Source

TW

Theo W.  
  
  
Used the software for:

### "Timely for Sports Massage Clinic "

April 7, 2017

5.0

I have been using Timely at my Sports Massage clinic, The Muscle Mechanics (Dunedin, NZ) for 1 year now. I had a look around other software and I'm stoked to have chosen Timely straight away. They are a forward thinking company, always streamlining their system to suit market expectations and technology which puts them ahead, this also makes me confident that the system will adapt to suit future technological changes. They also have very friendly, accessible and helpful staff for any confusion or problems I have had! There is some room for improvement still in terms of functionality for a sports massage clinic (as the software was originally designed to suit hairdressers and beauty therapists as far as I understand). BUT they are improving the system to be more versatile for different businesses, and are really open to feedback and improvements. Im stoked with Timely, wish I had stared using the system earlier, would have saved me tonnes of time!

Review Source

MS

Mia S.  
Owner  
Consumer Services  
Used the software for: 6-12 months

### "Time saver "

September 18, 2016

5.0

Keeps me on track & organised at all times. As my business & services grow, I can easily modify timely to suit. The program automatically collates data I will require for tax & stock purposes.

Pros

Easy to use & quick information at a touch of the screen

Review Source

VD

Vanessa D.  
Bookkeeper  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Timely Review"

October 5, 2016

4.0

We love using Timely but we would really like to be able to see the whole week in one go using the mobile app. That feature would make my boss happier :)

Pros

Easy to use

Cons

Still have features to improves (mobile app weekly viewing, returns etc)

Review Source

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