# Page 17 | Timely Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 17 - Is Timely the right Appointment Scheduling solution for you? Explore 711 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/142756/Timely/reviews

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Timely

4.7 (711)

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Last updated March 13th, 2026

# Page 17 - Reviews of Timely

## Showing most helpful reviews

Showing 401-425 of 711 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AR

Amanda R.  
Owner  
  
Used the software for:

### "Everything just work."

September 18, 2015

5.0

This program s so super simple, cost effective and makes my life so much easier. The SMS reminder are the best and my no show rate is nearly non existent. The online booking system has increased my bookings 100% and my clients are constantly telling me how simple and user friendly it is. The constant upgrade of the program is amazing and I love how they upgrade what we ask for. The only down side is the system struggle to work if i am using my tablet but lucky enough for me I have a computer that is used 90% of the time. Overall I tell everyone to use this system because it is honestly the best

Review Source

JL

Jan L.  
Owner  
  
Used the software for:

### "Location Location Location? Nah, I prefer T's, Timely -Trust, Technology, Two way communication, "

April 17, 2015

5.0

I could go on... Timely is the best booking system I have used in over 20years in my industry! It's EASY, efficient and economical, there I go again... Timely covers all my business needs and I find it fantastic as a user to actually have input into the things which matter the most to me. The online booking feature is my favourite, I now have more hands on time in my business. Timely, simply the best.

Review Source

Response from Timely

April 18, 2015

Hi Jan, thank you for taking the time to share your experience with us. We love having you in the Timely family! We're especially glad to hear that Timely is helping you free up time in your business :-)

LB

Light B.  
Founder and Director  
  
Used the software for:

### "Simply the best!"

June 20, 2015

5.0

After thousands of hours of lost productivity and years of suffering with other scheduling software, we were thrilled to find Timely! It's like the difference between gliding in a Lexus as opposed to struggling on a squeaky tricycle which needs to be serviced every few feet. And it only gets better as the stellar team at Timely is constantly polishing and updating with smart features to improve the experience. Stunningly, it's also far less expensive than the inferior competition. I'm usually suspicious about anything that is too good to be true but this is the exception to the rule.

Review Source

RT

Roy T.  
Director  
  
Used the software for:

### "Timely is one of the only software programs that I could not do without"

January 10, 2016

5.0

As an accountant I rolled out timely in May of 2015 Just before the end of the 2015 Australian financial year. It has proven to be one of the best decisions I have made. It integrates with my website and face book page and also my Xero Practice Manager software. It is equally easy for my clients to either book online or for a staff member to make an appointment with them. Once the appointment is made the client gets a confirmation text or email and then a reminder 24 hours prior to the appointment. I love using timely and it has become our one and only tool to manage client appointments.

Review Source

JW

Jamie W.  
Owner/Manager  
  
Used the software for:

### "Best switch I ever made"

April 21, 2015

5.0

Timely was recommended by a friend and I've been very happy with the choice to use it for my hair salon. It has most of the features I need from an appointment book system and if there's a feature missing, thanks to the customer feedback and suggestions, they come along eventually! I love the constant contact and support for customers, there's very little or no delay. I'd have no hesitation in recommending Timely to any small business.

Review Source

Response from Timely

May 21, 2015

Hi Jamie, thanks for sharing your experience with us. Love having you in the Timely family and are very glad to hear that you are enjoying our service :-)

MR

Marilynne R.  
Beauty Therapist  
  
Used the software for:

### "Use Timely to help yourself!"

September 13, 2015

5.0

I am in the start-up phase of my beauty business and am in that difficult time of having one foot in my regular day job and one foot in my business. Timely has been essential in letting all the appointments flow smoothly. People can make their appointments online instead of having to call me, which prevents me receiving beauty calls while I'm at my day job (which means no side glances from my boss!). Plus, having the database set-up from the get-go means all my clients are there and I don't need to worry about pesky paperwork. Thank you Timely for making my business start-up a lot easier!

Review Source

JB

Jennifer B.  
Owner  
  
Used the software for:

### "Best Scheduling System Available!"

April 14, 2015

5.0

Timely has been an absolute dream to work with! They're simple, efficient, and have quick and caring customer service. There are constantly new improvements and new options that they are working on to offer more for businesses and to add to all of that...they are so affordable! Any questions that I've had have been answered right away. I'm so thankful that I chose Timely and recommend them to anyone looking for a good scheduling system.

Review Source

Response from Timely

April 16, 2015

Hi Jennifer! Thank you for being part of the Timely family and for sharing your experience with us. We're glad to hear you're enjoying our service :-)

JH

Joss H.  
Owner, Practitioner, Teacher  
  
Used the software for:

### "I use Timely for client and seminar bookings, client details, invoicing. "

December 31, 2015

5.0

I love this software. My assistant and I can book appointments and liaise with clients from anywhere! Keeping track of payments is easier, GST returns much quicker. I have been caught out when clients were sent confirmation emails when I was attempting to juggle appointments before confirming them. Also I when I teach a seminar that is of three days duration I am unable to mark this down as a single class. I'm looking forward to being able to change the class duration to days rather than hours. I have recommended this software to many of my students who are starting out in business.

Review Source

AS

Anita S.  
Director  
  
Used the software for:

### "Very user friendly software"

April 9, 2016

4.0

I have been using Timely in my psychology practice for approximately one year now, and have been very happy with the product. It is incredibly easy to use, and the online booking function works very well, particularly for new customers. My only gripe with Timely is that they have not yet found a solution for businesses who may have children as clients, but who then need to have the ability to add the "child" to a "family" or "parent" in our scheduling software. I also run an education centre and I have been using other scheduling software in that centre as a result of this issue.

Review Source

DD

Dan D.  
Director  
  
Used the software for: Less than 6 months

### "Perfect for my business on so many levels"

October 17, 2017

5.0

Pros

What can I say Brilliant software that is easy to use - YES Does everything I need it to - YES Customer support is brilliant - YES Am I happy - YES

Cons

The only issue I have found is that I am unable to redeem credit on a mobile device. It's not that bad !!!

Review Source

KB

Kelsie B.  
Owner  
  
Used the software for:

### "The best on the market"

March 27, 2016

4.0

Timely has been a massive lifesaver for me and my business. It has saved me so much time and has been the best done booking system that I have used. It's integration of invoicing has made it so that I can easily keep track of who has paid us. There are no complaints on my side, just wish that my customers could have their own log in and could see a tracking of their upcoming appointments and would not have to type in their information every time they scheduled an appt. Customer service has been there for every question I have, responding to my emails quickly and politely.

Review Source

KS

Kate S.  
Owner  
  
Used the software for:

### "Timely is awesome"

April 9, 2015

5.0

I love Timely, Ive put quite a few people onto it. It has all the features I need, especially because I make appointments globally, and what I really like is the customer service is like talking to your best friend, they really do care and want to help you, you are a person to them and they want your experience to be a good one. And I love how they are always looking for ways to improve their service and the features.

Review Source

Response from Timely

April 9, 2015

Hi Kate! Thank you for taking the time to review your experience with us. We greatly appreciate your kind words and love having you in the Timely family :-)

MH

Michael H.  
Owner, Trainer & Coach  
  
Used the software for:

### "Timely gives me Time to run my Personal Training Business"

April 11, 2015

5.0

Super easy to set up, to administer with world class support. Not only do I love using timely my clients like it to. It gives them the ability to choose the time that suits them best without those frustrating phone calls trying to sync calendars. I cannot say enough great things about Timely and the best of all they keep improving the system. Thank you for giving me some precious time!

Review Source

Response from Timely

April 13, 2015

Hi Michael, thank you for taking the time to share your experience with us. We love having you in the Timely family and are very glad to hear that Timely has helped you so much :-)

LN

Lor N.  
Owner  
  
Used the software for:

### "Lots of features at a good price "

March 19, 2016

3.0

Timely is an affordable software for salons. Easy to learn and the help features make it easy to teach yourself. They have constant updates and improvements. Automatic apt reminder sms sent to clients is a great feature. We find that at times it is quite ale to move from screen to screen. It would also be great to see a flag on a client who declines her appointment as when they do this it takes it out of the calendar and all of a sudden you see that you have a gap in your day and unless you have a fab memory you can't remember who was booked in for the day.

Review Source

AG

Angela G.  
owner  
  
Used the software for:

### "Loving Timely"

April 12, 2015

5.0

I have found using Timely a wonderful experience, it is easy to for my clients to book and easy for me to block out time , change the website, add notes. I highly recommend it. Since using Timely I have definitely increased my client base, I was resistant to having a website to start with but I am so glad I have one now. Anytime I feel confused about trying to change something I get a quick and straight forward answer and can fix it in a flash.

Review Source

Response from Timely

April 13, 2015

Thank you for sharing your experience, Angela! We are happy to hear that you are enjoying your website too. :-)

MM

Matthew M.  
Owner/Operator  
Sporting Goods  
Used the software for: 1-2 years

### "Sweet stuff"

March 21, 2017

5.0

Timely is awesome, really like their booking software. It's easy to use and makes my business stand out.

Review Source

JS

Jeremy S.  
Student leader  
  
Used the software for: I used a free trial

### "Easy and simple way to manage time and plan out your week."

June 25, 2018

4.0

Pros

The best thing about timely is that you could plan in advance. If a client needs to reschedule you can easily move their appointment to another day and fill that void with a different block. Extremely easy.

Cons

For the free version, only one user is allowed and only 5 projects. This does limit it's use. Another issue is that it is too easy to change time blocks, it should be less touchy.

Review Source

David D.  
  
Education Management  
Used the software for: Less than 6 months

### "null"

July 15, 2017

5.0

Review Source

JM

Jay M.  
Manager  
  
Used the software for:

### "Changed My Business "

February 9, 2016

5.0

Timely has changed me and my Company. Customers Now expect online booking and its my competitive advantage against my competition It make me more organized and more effective with my time i use the mobile site for booking over the phone its a breeze. I biffed my Diary In the bin ! And i love waking up and clients have booked online. The most important thing to me is customization ! i find a fault in something I have setup it takes minutes to change rewrite change edit etc Timely is made for bookings ! I love Timely and you will to.

Review Source

CG

Chuck G.  
Owner  
  
Used the software for:

### "Clean and Simple"

January 20, 2016

4.0

Visually, its a great program. Easy to read and use. Helps us stay more organized! The Timely staff is very helpful every time we have a question or issue. I really like how the calendar syncs up with our iCal on our Apple devices. Although its too bad they don't have an App available in the iTunes store. We also wish it would show "busy time" blocks on iCal, not just appointments. But the color coding and easy to use format makes it easy for any non-techy person to use. Aside from a few kinks, its a great price for a handy software.

Review Source

MF

Mystica F.  
Salon owner  
  
Used the software for: 6-12 months

### "Super Happy!"

September 13, 2016

5.0

I did a lot of resurch before I decided to use Timely, and I could not be happier! It's so easy to use, the reports you could track your work from are as good as the bigger name software, but for a fraction of the cost. I have recommended this sight to all my friends!

Pros

How easy it is to use along with the features..

Cons

Non

Review Source

LA

Lisa A.  
Salon Co ordinator  
  
Used the software for:

### "6 months"

April 14, 2015

3.0

I find Timely easy & basic to use. The new info bar down the side is good. However I find the invoicing/accounting side of things very unusual. It is lacking in some basic accounting controls.

Review Source

Response from Timely

April 15, 2015

Hi Lisa, thank you for taking the time to share your experience with us. We're focused on making Timely the best booking software on the planet! For accounting features, we highly recommend that you look at our integration with Xero. Visit the Add-on page on our site or flick one of our support gurus an email on help@gettimely.com :-)

ET

Ekaterina T.  
Owner  
  
Used the software for:

### "great tool for my business"

April 9, 2015

5.0

I've been using timely for more than a year, my clients love it, i recommend it to all my colleagues and many now have it too. it's made my life easier and more organised. It links to my google calendar and sends reminders. the customer service is very prompt and most of the time solutions are provided right away. i really like timely and cannot imagine where my business would be without it. Kat (Personal Trainer)

Review Source

Response from Timely

April 9, 2015

Hi Kat, thanks for sharing your experience with us. Glad to hear you're enjoying our service :-)

CG

Carrie G.  
Spa Therapist  
  
Used the software for:

### "Using Timely has made me more profitable and my life much easier!"

December 21, 2015

5.0

As a sole trader, working alone, Timely is like my front desk and receptionist! When I'm fully booked I can't take calls- having Timely changes all that. Clients can book in by themselves and its so easy! Not a day goes by wen someone doesn't compliment me on our booking system! Customer service is friendly and quick, advice is great and the whole thing is easy to use. The dashboard on iPhone can be quite slow to load, but other than that, having Timely is one of the best decisions I made. I couldn't be without it!

Review Source

CC

Carola C.  
Owner  
  
Used the software for:

### "Love it!"

April 14, 2015

5.0

We had a few issues with time zones in the beginning - but now that seems to have sorted it's self out. The reports are great and very useful. The product sales not showing an the calendar can get confusing for us as we stay on the calendar page throughout the day.

Review Source

Response from Timely

April 16, 2015

Hi Carola, thank you for taking the time to share your experience with us. We've recently upgraded the way we handle time zones! If you're having any issues please don't hesitate to contact the team on help@gettimely.com. We're always happy to help :-)

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