# Page 2 | Timely Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Timely the right Appointment Scheduling solution for you? Explore 711 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/142756/Timely/reviews --- Timely 4.7 (711) [View alternatives](https://www.capterra.com/p/142756/Timely/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 13th, 2026 # Page 2 - Reviews of Timely ## Showing most helpful reviews Showing 26-50 of 711 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MG Monica G. Owner Apparel & Fashion Used the software for: I used a free trial ### "My Timely Review." June 1, 2025 5.0 My overall experience using Timely was very exciting and very informative and useful to me because, it just works for me. Pros What i like most about Timely is that the entire application process was very successful and entertaining. Cons What i really dislike about Timely is that the booking software was very disappointing because, when i tried to book my salon appointment it just wouldn't work correctly. Review Source BP Bianca P. Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "Timely review " January 6, 2026 4.0 Overall my experience was good, timely was simple to learn, secure and offered a fair amount of features. Pros Easy online booking and staff management. Appointment are also easy to schedule and manage. Pretty simple program overall. Cons I wish that timely was a little more cost effective. The price point is a little higher than similar booking systems. Review Source RG Ritu G. Scientist Biotechnology Used the software for: 1-2 years ### "Timely: Project management and automated time tracking software" April 29, 2025 4.0 Timely is one of the best softwares for automated time tracking which enhances the productivity. The app offers easy to navigate and intuitive design which is a plus over its competitors. I overall recommend it. Pros I personally like the automated time tracking in Timely which is AI based by learning the habits. It also includes budget tracking and timesheets. It has an intuitive user interface which is very clear and easy. The customer service is also top notch. Cons Use of AI is still not accurate as with other softwares. Timely only offers online tracking. The Timely app has some bugs which should be fixed in next updates. It is also on slightly expensive side. Review Source SM Salina M. Director Education Management Used the software for: Less than 6 months ### "Great product, great service" February 25, 2025 4.0 Great product but too expensive to continue for the business needs we have Pros Has all the functionality needed to successfully run appointment scheduling and many key business tools as well. Cons The costs associated with the needs I have in my business. It was not economical for me to continue with Timely Switched from [Fresha](https://www.capterra.com/p/142138/Shedul-com/) Fresha was more expensive than timely for us Review Source SG Shelby G. Owner, RMT Health, Wellness and Fitness Used the software for: 2+ years ### "Fantastic software" February 9, 2025 5.0 It was excellent, from the system itself to their customer service, always fantastic. Pros The interface is so easy to use and understand and it’s very aesthetic. Cons Id like to see more healthcare related features Review Source JH Jace H. Sr. Project Manager Computer Software Used the software for: 1-2 years ### "Stay organized and increase revenue" December 2, 2024 4.0 Pros The reduction in the amount of no shows. This helped keep our business running seamlessley and capture deposits easily. Cons It did take some adjustment using this tool rather than our standard calendar/meeting invite functionality. Switched from [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/) We needed a tool to keep track of all our teams calendars, see availability, and develop reports Review Source sjG samantha jane G. Beauty Therapist Health, Wellness and Fitness Used the software for: 2+ years ### "Timely booking system " October 24, 2024 5.0 Always had a good service it's reasonably priced Pros It does everything my small business needs Cons When the updates happen as I'm a bit slow to adjuy Switched from [Fresha](https://www.capterra.com/p/142138/Shedul-com/) Fresh started to want more and more and I wasn't getting the support needed, I'd been with them since they were Schedul Review Source AM Alison M. Data Analyst E-Learning Used the software for: 2+ years ### "Balancing our Workflow with Precision Time Tracking" September 13, 2024 5.0 Timely transformed our university's time tracking by offering clear visibility into resource use across departments. Automated time tracking increased productivity by eliminating the need for manual entry and reducing administrative work. The platform's easy-to-read reports improved course scheduling and research project timelines, resulting in a great boost in grant utilisation efficiency. Pros Timely's automated time tracking has greatly benefited the management of research projects, allowing me to precisely track time spent on various grants without the hassle of manual entry. This has boosted my productivity and improved the clarity and accuracy of our grant reports. The platform's easy-to-use interface helps me see how I divide my time among teaching, research, and administrative tasks, supporting a healthier work-life balance. Cons Timely struggles to capture the blurred lines between different academic activities, like when a casual chat with a colleague unexpectedly leads to a research breakthrough. Switched from [TimeCamp](https://www.capterra.com/p/129847/TimeCamp/) The reason for us switching to Timely was for its automated time tracking, user-friendly interface, and detailed reporting, which improve productivity and accuracy in managing academic and research activities. Review Source AC Ashley C. Commercial Advisor Oil & Energy Used the software for: 2+ years ### "Functional Appointment Scheduling Tool with Intuitive Calendar View" January 10, 2025 4.0 Pros Functional and remembered my data so I could quickly and easily re-book appointments Cons Log-in regularly required a text message code, and I sometimes didn't have my phone near me, so this was an inconvenience Review Source cP chiara P. Studente Research Used the software for: Less than 6 months ### "Timely automatizzazione per migliorare gestione tempo" January 9, 2025 3.0 è un applicativo che ideale per coloro che vogliono ottimizzare la gestione nel tempo senza rinunciare alla privacy unica pecca è il costo Pros È un applicativo che ti consente di essere utilizzato tramite web o applicazione, che garantisce la propria privacy e si basa sull’utilizzo dell’intelligenza artificiale; inoltre, presenta un’inter grafica abbastanza intuitiva e permette di associare anche l’utilizzo di altre applicazioni tipo Asana. Cons Come svantaggio di questo applicativo e il costo elevato in proporzione rispetto ad altri applicativi Review Source VR Verified Reviewer Massage therapist Health, Wellness and Fitness Used the software for: 6-12 months ### "Avoid ! Useless communication when you need help. Issue with system their end and still not resolved" August 7, 2024 1.0 Furious. I am a paying customer and I haven’t had the help that I have needed. I haven’t had issues before and now issues are arising with their systems. Not offering clients slots that are available, booking clients in slots that aren’t supposed to be available and open times in the diary are not showing to customers. It’s an absolute mess. Pros I like it because it is cheap but that reflects on the issues that they have with their system. Cons You can get hold of anyone for help. They won’t speak to you on the phone unless you are an upgraded member. They did regard that there is an issue with the system and come back with slow, stupid responses and then close the chat claiming that you haven’t responded, leaving you with an un resolved issue. I am loosing out on money and bookings because of this. Review Source LG Li G. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Easy for Customers to use" March 31, 2025 5.0 Great experience! Easy and breezy use of the platform. Pros As a customer utilizing this platform for booking was easy and efficient. I didn’t have any confusion when booking and I appreciated the aesthetic layout. Cons There’s not much to say about what I didn’t like Review Source Mark William A. Chef / Content Creator Health, Wellness and Fitness Used the software for: 6-12 months ### "Easy to use" July 6, 2023 5.0 Solved our previous complicated process of clients booking online. Pros Ease of use - very easy for our non technical staff to get using it. Simple UI makes it like other familiar software. I love the integration with Google Contacts and Google Calendar - our clients are impressed when we answer phone calls using their name. Cons \- They recently introduced packages - but they can't yet be booked online by clients. We have a work around in our setup - but it causes a bit more admin work. - I'd also like to see more options for the rules around when consult forms are sent out. - International clients have trouble booking with us - since you can only allow clients with the same phone country code as the business to book in online. - Having some difficulty with Mailchimp integration - we've switched to Timely > Zapier > Mailchimp instead of Timely > Mailchimp directly. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[Fresha](https://www.capterra.com/p/142138/Shedul-com/) We wanted the simplest option to allow clients to book directly with us, that also gave us the most flexibility and control over our data. Review Source DP Darlene P. Senior Accountant Accounting Used the software for: 6-12 months ### "Efficient and Reliable: A Timely Review" March 28, 2024 5.0 Pros Ease of use. This is what I always look at when availing or using products. As a busy individual, I would want to use something that does not require so much of my time. Timely helps me with my time management, Helps me book appointments with ease with zero to no errors. Cons At first, I struggled using timely as it was my first time using scheduling software and I had limited technical experience Review Source SG Sam G. Permanent make up artist & Aesthetics Health, Wellness and Fitness Used the software for: 2+ years ### "Amazing booking system" August 4, 2023 5.0 Fantastic & the team are always really helpful Pros Amazing booking system Which has massively reduced the amount of time spent dealing with client enquiries. Our clients find it easy to use and are able to find out relevant information such as services offered, pricing & availability Cons Consult forms are not simple to set up, more templates for the beauty industry would be helpful as aimed more at hairdressers Reason for choosing Timely The helpfulness of the team & the set up of the system Review Source SS Sumeet S. CEO Health, Wellness and Fitness Used the software for: 2+ years ### "Timely" April 10, 2022 5.0 Excellent product and features that are at a very reasonable price. The software offers more features that we don't utilize just yet, but may in the near future. Pros Integration with our current process and systems was easy. It actually made it more efficient. It is user-friendly and employees/clients find it to be "high-tech" Cons Sometimes the software lags (rarely) and requires us to stop and refresh/restart the program. The cost is reasonable but we wish it was slightly cheaper. Alternatives considered [Time Tracker](https://www.capterra.com/p/122309/eBillity-Time-Tracker/)[QuickBooks Time](https://www.capterra.com/p/151722/TSheets/)[Timetastic](https://www.capterra.com/p/146655/Timetastic/) Review Source EW Emma W. Beauty & aesthetics Health, Wellness and Fitness Used the software for: 2+ years ### "Good system but expensive & no important new features " August 4, 2023 4.0 Pros Ease of use Consultation forms Features at the time offered more than other systems Cons Sometimes has glitches with square Price point for large teams is too expensive, okay when 1-2 staff No tiered timings for different staff No add ons No photos on booking platform …I could go onWe are considering leaving for these reasons Reason for choosing Timely Ease of use & features like gap minimiser Review Source LL Lorraine L. Hairdresser Hospitality Used the software for: 2+ years ### "L’Reigns Hair Salon" August 4, 2023 5.0 Pros I love the ease of use with Timely as I am not very good with computers and technology so I find the system pretty easy to navigate and work out Cons I would like a loyalty scheme to be available. Some things are o my available to higher levels and as I am a sole trader I am on the bottom level Review Source AM Alana M. Cosmetic Tattooist / Brow Artist Health, Wellness and Fitness Used the software for: 1-2 years ### "Lans Artistry " August 18, 2023 5.0 Good system to use. Price is the only thing that I feel somewhat dissatisfied with, there are already so many additional costs for a small business and this is just one of many systems I need to use. Pros It is user friendly, has a nice interface and a lot of useful features Cons I find the marketing link to mailchimp isn’t as user friendly and that I need to just manage my email marketing in mail chimp directly. I found it difficult to transfer my mailing list over. Cost increase between 1 and 2 users is nearly double which is quite significant for a small business and other systems do not charge as much for additional users. Alternatives considered [Kitomba Salon and Spa Software](https://www.capterra.com/p/91452/Kitomba/) Reason for choosing Timely Price and system capabilities and features. Review Source JC Julie C. Director Health, Wellness and Fitness Used the software for: 1-2 years ### "Excellent system for busy hair and beauty salons" August 15, 2023 5.0 The best system we have found for ease of use and the reports are great to help keep stylists/therapists on track. Pros We particularly love the ease of use for both staff and clients. The reports are great, perfect to help keep the business on track. Cons we can find it tricky with refunds and credits on account. Reason for choosing Timely better all round Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) to complicated and not enough reporting asvailable Review Source JU Joslyne U. Cosmetic Tattooist Cosmetics Used the software for: 2+ years ### "A solid 12/10" August 4, 2023 5.0 Mostly time management! Its also very easy to add to your website and allows clients to book their own appointments, all my clients have mentioned its very user friendly as well! Pros I use to write down all my bookings in a big day planner, going back and fourth with clients to communicate a suitable time... this was VERY time consuming. A friend mentioned she used Timely for her business and I was very keen to try something new. Im extremely happy I switched to Timely as its honestly saved me sooo many hours and admin each week! It just makes sense! Cons Im happy with everything Timely has to offer, I havent had any issues with it! Review Source BA Belinda A. Hairdresser Health, Wellness and Fitness Used the software for: 2+ years ### "How Timely works for me " August 9, 2023 4.0 Great software, easy to use and helps the everyday running of the salon run smoothly.... Pros I fine timely most beneficial for my company.most of all I find it easy to use and saves me alot of time in everyday tasks.... Cons The only thing I can think of that could be beneficial to add would be more options under the reoccurring appointment option Review Source Taha Burhan E. Planning Specialist Logistics and Supply Chain Used the software for: 6-12 months ### "Easy way to rezervations" July 29, 2022 4.0 Timely offers a simple and easy-to-use interface. Thus, you can adapt quickly without any support. Being easily accessible from mobile makes my job much easier. It makes the reservation process very practical for both me and my customers. Pros It has greatly reduced my manual workload. It really allows you to manage your time much more effectively. I especially love their reminders, the option to create reminders from multiple channels is very convenient. In addition, thanks to their reporting, I get rid of making reports one by one. Cons It has greatly reduced my manual workload. It really allows you to manage your time much more effectively. I especially love their reminders, the option to create reminders from multiple channels is very convenient. In addition, thanks to their reporting, I get rid of making reports one by one. Review Source KM Kelly M. Director Health, Wellness and Fitness Used the software for: 1-2 years ### "Review " August 8, 2023 5.0 Overall experience is good, it doesn’t seem to lag or not function semi often. Pros The integration is easy, customer service is great Cons It’s not as customisable as I would like, it was be great to be able to make certain times of the day only bookable for vip clients and also have an add on section that pops up to prompt clients to add on an extra treatment etc Alternatives considered [Shortcuts](https://www.capterra.com/p/13284/Shortcuts-Software/)[Kitomba Salon and Spa Software](https://www.capterra.com/p/91452/Kitomba/) Reason for choosing Timely Ease of use Review Source EH Eleanor H. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Not worth the extra now" August 16, 2023 4.0 I used to think it was great and was the best out there.This recent price rise when I'm not using all the functions of the system has me looking at other options. Pros I like how easy it is to use now that I know how to work it. Cons The recent price rise has me looking at Fresha.It's almost impossible to change the emails and texts that go out automatically Review Source Similar Products Featured ## Related categories [Massage Therapy](https://www.capterra.com/massage-therapy-software/)[Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/)[Scheduling](https://www.capterra.com/scheduling-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.