# Page 20 | Timely Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 20 - Is Timely the right Appointment Scheduling solution for you? Explore 711 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/142756/Timely/reviews

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Timely

4.7 (711)

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Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 20 - Reviews of Timely

## Showing most helpful reviews

Showing 476-500 of 711 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SD

Sandy D.  
Homeopath/Doctor  
  
Used the software for:

### "seems reasonably straightforward for those of us who are not tech minded"

May 13, 2015

4.0

I am sure there is much more I could be doing and learning, but I tend to only go looking as necessary

Review Source

Response from Timely

May 21, 2015

Hi Sandy, thanks for sharing this review with us. You can learn some great tips and tricks for Timely from our blog. And keep an eye out for our Tips and Tricks email newsletter too. If you'd like to do anything in particular in Timely simply get in touch with us at help@gettimely.com. We're here ready to help :-)

MM

Maurice M.  
Owner operator  
  
Used the software for:

### "My husband wouldnt be able to manage his business without Timely"

April 21, 2015

5.0

I have s a lawn mowing business and with out timely I would struggle to maintain my customer database and daily jobss via the calendar . It is a fantastic tool and also because it is based on the internet I am able to keep tabs where where I am at via my mobile phone. Fantasic programe would recommend diffnitly

Review Source

Response from Timely

May 21, 2015

Hi Maurice, thanks for sharing with us! Glad to hear Timely is helping with your business :-)

PH

Peter H.  
Director  
  
Used the software for:

### "Timely Learning Curve"

June 23, 2015

5.0

Timely is sleek, straightforward, and enjoyable to use. Improvements are constantly evolving, and the developers respond to customer feedback. Our staff are able to use it with very minimal training, and it has been flexible enough to cater for our unique needs (although we've needed to flex too). It integrates well with our accounting software (Xero), and handles multiple users and locations well. Great value.

Review Source

SV

Sam V.  
Owner  
  
Used the software for:

### "very good, but a couple of obvious functions missing"

April 8, 2015

4.0

very good overall, and improvements being added all the time. A couple of obvious blind spots: inability to account for refunds; inability to edit invoices. Staying with Timely long-term, but looking forward to above features being added... Thanks!

Review Source

Response from Timely

April 9, 2015

Hi Sam, thanks for taking the time to post this review! We're looking forward to adding these features ourself. So be sure to keep an eye out for our updates :-)

SE

Sophie E.  
  
  
Used the software for:

### "Little Hair Co LOVES Timely"

April 5, 2017

5.0

It was a big jump for us going from the old paper diary and pencil to a computer and software but now we would never look back, it's such a dream to use day to day and so easy to personalise every detail to work in with your business. Love how all staff can view and make appointments from out of the salon and how great it blends with Xero. Super happy with the pricing and we would never be without it now.

Review Source

KO

Kim O.  
Owner  
  
Used the software for:

### "Timely has been the saving of me"

April 18, 2015

4.0

I'm so glad I finally found Timely. The ease of use, all the integrated functions, the availability of the staff and their openness to suggestion and ideas is so wonderful. The cost of the plans are more than reasonable for even the most struggling salon.

Review Source

Response from Timely

April 19, 2015

Thanks for your review, Kim! We appreciate you sharing your experience with us. We're glad to hear that Timely has helped you and your business :-)

RM

Richard M.  
Manager  
  
Used the software for:

### "Very easy to use."

April 9, 2015

5.0

We use Timely for our workshop booking system and found it the best we have ever used. quick and easy and does everything more we need it to do. We have used the customer service and this has been quick and friendly. But only had to use it a couple of times, since the system has been running well.

Review Source

Response from Timely

April 9, 2015

Thank you for your review, Richard! We¿re glad to hear that Timely is working so smoothly for you :-)

ML

Matt L.  
Account Manager  
  
Used the software for:

### "Simple to use"

August 23, 2014

5.0

I'm a big fan of Timely. The setup was simple and it had all the features I needed to get started immediately. The thing that makes Timely better than all other online booking software I've tried is the service. The support guys were really great but not pushy or in a hurry. I got it going and now it runs all our appointments

Review Source

Response from Timely

August 25, 2014

Thanks for the review Matt! Glad to hear you're enjoying our service.

PB

Phil B.  
Owner/ Massage therapist  
  
Used the software for:

### "Get premium service without spending a premium."

May 2, 2016

4.0

Very affordable service that is continually expanding the software's capabilities. It does all the things I want massage booking software to do and whenever I discover that there is more I need I have the ability to make a request to the development team. The only con is that is not fully customizable. (I wouldn't expect it at this price point) By far the best I have found at the price point.

Review Source

JG

Jane G.  
Owner  
  
Used the software for:

### "Timely is uncomplicated and so easy to use. The team always update the system with innovative ideas."

December 22, 2015

5.0

I've found Timely easy to use and love the fact that it not only keeps customer files but that I can also keep track of financial progress throughout the year. It also helps making GST returns easy. I just love the fact that I can now offer gift vouchers and track their usage if they are not all redeemed at one session. Well done Timely. You are far more advanced than anything else out there.

Review Source

CH

Carla H.  
Office Manager  
  
Used the software for:

### "Best thing ever!"

April 9, 2015

5.0

Love all things Timely. Where do I start... easy and fun to set up, logical, informative and amazingly good value for money. Customer service beyond impressive. Would 100% recommend for any business needing to schedule anything.

Review Source

Response from Timely

April 9, 2015

Hi Carla! We appreciate you sharing your experience with us. We love having you part of the Timely family and are very glad to hear you're enjoying our service :-)

LF

Liz F.  
  
  
Used the software for:

### "Timely Review"

October 3, 2016

4.0

I have been using Timely for scheduling and invoicing for almost a year now. It's been so easy to set-up amd use. My reception staff have found it easy to learn and work. Being clinic but also mobile based, Timely allows me to do what I need in any situation/location. I love the unpaid invoices report as I can pull it up at the end of the month and I know exactly where my invoices need to go.

Review Source

RB

Rudi B.  
Investor and Coach  
  
Used the software for:

### "Great for our weekly advice sessions"

April 8, 2015

5.0

We are using Timely to manage the bookings for our weekly advice sessions, 6 x 20 minutes on Thursday. It's a free service from angel investors for early stage startups, often just ideas. With Timely this is all low touch with startups booking online. Perfect for our situation. www.FKA.NZ/happy2help :-)

Review Source

Response from Timely

April 9, 2015

Thank you for your review, Rudi! We¿re happy to hear that Timely is working for you :-)

JC

Jodi C.  
Owner  
  
Used the software for:

### "So easy to use"

April 8, 2015

5.0

We have been using Timely for the past 18 months in our Naturopathic Clinic. Prior to this we were using a diary! It has totally streamlined our appointment scheduling in this busy practice with multiple naturopaths. We all love it!

Review Source

Response from Timely

April 9, 2015

Thanks for your review, Jodi! We appreciate you sharing your experience with us and are glad to hear that Timely has helped improve your business :-)

LL

Lesley L.  
Clinical Massage Therapist  
  
Used the software for:

### "Love it very user friendly "

May 31, 2015

4.0

Briliant online booking system Had no problems learning and getting around it Great support One thing I would love to see as a clinical based practise is a larger box in which to write client notes that are required as want to do away with paper client notes. This is an important factor for Clinical Massage therapists or anyone in the health service. I will put in a request! :)

Review Source

RC

Roma C.  
Owner  
  
Used the software for:

### "Great software"

December 13, 2015

4.0

I have been using timely nearly a year now and find it good. The only thing I would like to change is the reminder number. As customers get confused which phone number to use. We had few people saying that they rang and couldn't get through, just because they rang a number that they got a message from and that's not our number. A part from that the system is great, easy to use.

Review Source

AS

Adele S.  
Owner/Therapist  
  
Used the software for:

### "Timely is so easy to use, in every way."

February 29, 2016

5.0

Everything about Timely is easy, from topping up SMS credits, to daily/client/therapist reports. Booking/rebooking/rescheduling clients is easy. As a owner I find everything I need for reports, KPI's, incoming $, forecasting and stock control. My therapists find it easy to see where they are at with targets, bookings etc. Timely are constantly updating making things easier.

Review Source

RC

Rosin C.  
salon  
  
Used the software for:

### "WE love Timely"

February 23, 2016

5.0

After over 20 years of using a note pad and diary we finally took the plunge and went computerised .Best business decision I've made , after lots of research I chose Timely the staff have all been knowledgeable and pleasant not that I've realy needed to contact them much .The system is soooooo easy my customers are loving the online booking and its very reasonably priced .

Review Source

DP

Darlene P.  
Owner  
  
Used the software for:

### "Timely is great it saves me time!"

October 30, 2015

5.0

Love using timely, its easy to use. Only thing I've found is its not very mobile friendly. . Be great to have that fixed!

Review Source

MB

Margarita. B.  
Charter Manager  
  
Used the software for:

### "So easy to use. "

April 8, 2015

5.0

Timely suits our business for ease of recording our bookings. Being able to make note changes quickly is important and time saving as requests change regularly with our clients. Its an easy system to learn and really like the personalised assistance available.

Review Source

Response from Timely

April 9, 2015

Thank you for sharing your experience, Margarita! We are happy to hear that you are enjoying our service :-)

MP

Michael P.  
Director  
  
Used the software for:

### "Excellent customer service"

December 7, 2015

5.0

I've been really impressed by the way that the Timely team actually listen and respond to my questions and suggestions and, in a remarkably short space of time, have actually implemented some of them! This good product is still evolving, becoming more adaptable and is one that I now look to first if one of my customers has the need for a CRM / scheduling system.

Review Source

AH

André H.  
  
  
Used the software for:

### "the support service is second to none"

April 13, 2015

5.0

Most of the time easy to use and intuitive but once in a while is too clever for its own good and fails to deliver to what has become high expectations!

Review Source

Response from Timely

April 15, 2015

Thanks for the review, Andre! We'd love to hear more about where our software had fallen short. Please feel free to talk to someone at help@gettimely.com. We're glad to hear you're enjoying our service though :-)

CS

Caroline S.  
Office Administrator  
  
Used the software for:

### "Love the software and would highly recommend it to others"

June 6, 2016

5.0

We have been using this program since opening up the gym. It's a great way to book in PT's and get an idea of how many people are participating in which classes. We also sell products from the gym so we don't need two separate programs. Also it is great to be able to put in clients details and have a list of health problems or injuries noted of the client file.

Review Source

WS

Willem S.  
Physiotherapist  
  
Used the software for:

### "Wonderful bit of Kiwi Product and Service!"

August 6, 2015

5.0

So far Timely has been a key step in getting my Physiotherapy clinic off the ground having started up exactly a year ago this week! Very easy to use and does almost everything I need it to do at the moment, and all at a reasonable price. Only thing that is missing is the ability to Invoice ACC directly, though I believe it is being looked into at the moment.

Review Source

AH

Amanda H.  
Job Developer  
Professional Training & Coaching  
Used the software for: I used a free trial

### "Timely"

March 26, 2019

4.0

Pros

It is a nice app to get to use that can be on your phone, so it is always with you and something you can check regularly when you do not have your computer with you. Having this option is very nice.

Cons

It was a good software to use, I don't have anything I liked least about it.

Review Source

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