# Page 22 | Timely Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 22 - Is Timely the right Appointment Scheduling solution for you? Explore 711 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/142756/Timely/reviews

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Timely

4.7 (711)

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Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 22 - Reviews of Timely

## Showing most helpful reviews

Showing 526-550 of 711 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

jH

john H.  
owner  
  
Used the software for:

### "pretty good system "

April 8, 2015

4.0

It's a great easy to use system but texts are too expensive and it works out cheeper to buy a package rather then a monthly rental

Review Source

Response from Timely

April 9, 2015

Hi John! We appreciate your feedback about your experience with Timely. We¿d love to talk to you a bit more about our SMS system. One of our team members will reach out to you shortly :-)

TG

Tracey G.  
Office Manager  
  
Used the software for:

### "We use Timely for scheduling appointments for quotes and installs and it has been great."

November 30, 2015

5.0

We original only intended to use the calendar scheduler because we didn't think it was really meant for our industry but now we use it to raise invoices for services on site as well and to add notes to customers files. It has been very helpful and a lot better priced than similar software set up for our industry.

Review Source

MF

Mike F.  
Recruiter  
  
Used the software for: Less than 6 months

### "So Far So Good"

March 26, 2018

4.0

Pros

I've experimented with quite a few apps and scheduling software over the years and I've just stared using Timely and its great! The ease of use and options are great. The user interface is so easy to use and understand.

Cons

I schedule in different time zones and that can get tricky in the beginning. I'm hoping they make it a bit more flexible in the future, but overall this is a great product.

Review Source

FS

Frances S.  
Practice Manager  
  
Used the software for:

### "Excellent Online Product"

April 14, 2015

4.0

We love Timely for its ease of use, unprecedented customer service and ever changing features. There are always new updates to the software and the creators pay close attention to what the users recommend.

Review Source

Response from Timely

April 15, 2015

Hi Frances, thanks for sharing your experience with us. We're glad to hear you're enjoying our service :-)

PF

Peter F.  
  
  
Used the software for:

### "Unbeatable \*\*\*\*\*"

January 9, 2017

5.0

I have been using the Desktop version of Timely for over two years. The App is a great addition. I have used other clinic software that are many times the price and they don't come near the ease of use and functionality of Timely. I can't imagine how we ever did without it. Keep up th good work, Timely Team.

Review Source

KB

Kristyn B.  
Owner  
  
Used the software for:

### "The best salon software hands down!"

April 30, 2016

5.0

Timely Salon software has helped me manage and grow my business for the last 12 months and I wouldn't be without it! The online booking system brings business to my door without my phone interrupting treatments and I receive daily comments from clients about its ease of use and how clever they think it is.

Review Source

JD

Julie D.  
Director  
  
Used the software for:

### "very easy to use"

April 4, 2016

4.0

I would like to have a customer loyalty system I would like a payroll as an extra I have some staff that only work one day per week, yet pay for each of them as full time. I would like the option to merge these staff Pros are the simplicity and easy and quick response with technical support

Review Source

TF

Tarryn F.  
  
  
Used the software for:

### "my clients love it!"

October 16, 2016

5.0

using Timely has changed the way I run my business for the better. My clients love the ease of online booking and I have more time to focus on my work than calling clients back when I have missed their calls when they want to make a booking. Best thing I I have done for my salon is using Timely!

Review Source

DD

David D.  
Director  
  
Used the software for:

### "Get Timely"

September 26, 2015

5.0

I have been using Get timely for over 12 months. It is great application because of its flexibility. I can book both individual sessions as well as group sessions and it automatically sends out email and SMS reminders. Fantastic app, worth investigating if you need an on line booking system.

Review Source

KS

Kristie S.  
Director  
  
Used the software for:

### "It's been great so far. Keeps me on track with my work and booking in work as i'm a VA."

April 10, 2015

4.0

My clients get a notification 24hrs prior to our appointment. I mainly use it for blocking out the time for clients with not alot of clients using it at the moment to book in the work.

Review Source

Response from Timely

April 13, 2015

Hi Kristie, thanks for sharing your experience with us. We're glad to hear you're enjoying our service :-)

JH

Janine H.  
Director  
  
Used the software for:

### "It's a good, safe product for business"

April 1, 2016

4.0

Altogether a good experience. It would be good if some things came free such as reminders to clients about their bookings and a direct line available to call. But it's easy to use and all my staff know when and where they have to be, which when you have a mobile workforce, is invaluable.

Review Source

AB

Amanda B.  
Owner  
  
Used the software for:

### "Love love love it, it has been reliable and user friendly !!!"

May 17, 2016

5.0

We have been extremely happy with the constant upgrades and help we have recieved from gettimely and couldn't recommend it enough : ) I even recommended it to Lynell from Hair & Soul Organics and she has taken it on which is awesome and she is loving it too : ) Keep up the great work.

Review Source

JV

Jesse V.  
  
  
Used the software for:

### "Polished"

July 1, 2015

5.0

I've used a lot of scheduling software and these guys produce a polished product. When they release features, you know they work. I would like to see a few extra bells and whistles, but I'm happy to wait as I know they'll work once they're released. And customer service is fantastic.

Review Source

MG

Michele G.  
Owner  
  
Used the software for:

### "Excellent and user-friendly for staff"

March 14, 2016

4.0

Easy, inexpensive and subscription varies each month with changing staff numbers. Still have a few things we NEED to have like petty cash (ability to have negative sales fro petty cash and refunds. On dash board want to have pending, messages, upcoming etc but not business graphs.

Review Source

AA

Allison A.  
Massage Therapist  
  
Used the software for:

### "Self Employed just got a whole lot easier!"

April 27, 2016

5.0

I can't say enough about Timely! I have been able to reduce the amount of free time I spend returning calls, emails, texts by 75-80%! The set-up was painless, and their customer service is quick, reliable and super-helpful. Timely helps me keep track of my income too. Its brilliant!

Review Source

JW

James W.  
  
  
Used the software for:

### "Great software"

December 17, 2016

5.0

We have been using timely for 12 months now for our business and we would be lost without it and we thank the owner and workers for producing such greatness when it comes to something that helps a small business make bookings and keep in time with schedules day in day out. Thank you

Review Source

MC

Melissa C.  
Owner  
  
Used the software for:

### "Makes my life so much easier"

February 1, 2016

5.0

This program is so easy to use! I have been using timely for a year now and me being not very computer wise I'm still discovering parts of the program. I'm loving all parts of this program. It has cut down my time I spend on paperwork. Wouldn't be able to function without it now

Review Source

LH

Louise H.  
Director  
  
Used the software for:

### "I have found Timely very user friendly compared to previous booking systems I have used."

June 14, 2015

4.0

I like the fact that as users of the Timely booking system, we have input into how it evolves. Clients find the online booking very easy to use - especially not having to remember passwords. Like the new calendar sidebar which allows access to info without leaving booking page

Review Source

CT

Christian T.  
Owner  
  
Used the software for:

### "Save time and money"

December 21, 2015

5.0

Thank the accountant for putting me onto timely! Life is so easy with it linked to my accounting app, all my paper work is taken care of and I only have to click OK every morning. Brilliant! SmS all clients cuts down on late/no show appointments, also brilliant. Thanks guys! :-)

Review Source

ST

Sarah T.  
Sales Manager  
  
Used the software for:

### "We love Timely"

January 7, 2016

5.0

We use timely to book our jobs and create invoices. It's easy to use and helps us create professional invoices and emails. Fantastic system, we highly recommend timely. Sarah Turner, A Buyers Choice Home Inspections Waitakere, 022 043 1226, sarah.turner@abuyerschoice.com

Review Source

PG

Paul G.  
Owner  
  
Used the software for:

### "A very good cloud based product with excellent support."

January 26, 2016

4.0

I have used Timely for 1 year now and will continue as it's almost perfect for our Salon booking use. It's easy to use and support is first class. The only thing I don't like is the occasional glitches and the lack of auto refresh. This has given us some overbooking problems.

Review Source

DJ

Dean J.  
Senior Technician  
  
Used the software for:

### "Good, easy to use"

April 16, 2016

5.0

We use Timely for an Electronic/Mobile device repair business and have found Timely very easy to use. We use Timely through a desktop computer and mobile devices . Like any new business the setup takes some time but very easy to edit, change and alter products on the fly.

Review Source

NR

Nadine R.  
Beauty therapist  
  
Used the software for:

### "great team"

January 3, 2016

5.0

I am a massive fan of timely, not only does it increase my sales, make my life easier and is great for clients! It is always trying to get better and the support is the best that I have ever come across. I cant imagine a life without it, great product and great company.

Review Source

PA

Peta A.  
Co-owner  
  
Used the software for:

### "Timely is amazing!! Very happy with it."

April 11, 2016

4.0

We have found that the Timely program allows us so many benefits. Our clients can manage their own bookings as well as receive reminders. As owners we have access to a multiple amount of financial and client reports as well as GREAT!! support from the Timely team.

Review Source

LT

Leanne T.  
  
  
Used the software for:

### "Timely - Time Saver"

January 18, 2017

5.0

Great product - save time, easy to use of all staff. Love how we can add to your list what functions we require. Wanting to see this year that we can add (upload) our patient MRI reports to their individual files as this is becoming a requirement for us. (please)

Review Source

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