# Page 23 | Timely Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 23 - Is Timely the right Appointment Scheduling solution for you? Explore 711 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/142756/Timely/reviews

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Timely

4.7 (711)

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Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 23 - Reviews of Timely

## Showing most helpful reviews

Showing 551-575 of 711 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

ND

Naomi D.  
owner  
  
Used the software for:

### "Amazing software! increased productivity, decreased paper work, decreased no shows, customers love i"

August 1, 2015

5.0

My sister introduced me. I was skeptical to start with. It was a pain to add each client into the data base however the results have been well worth the efforts. As mentioned above its professionalised my business and decreased significantly our paper work.

Review Source

GH

Graeme H.  
  
  
Used the software for:

### "Fantastic Software and Service"

November 28, 2016

5.0

Fantastic software and company to deal with, my clients have all commented on how easy it is to make online bookings, my time has been freed up allowing me more time with my clients' needs. Great company to deal with, always looking to improve their product.

Review Source

EG

Emma G.  
owner  
  
Used the software for:

### "we love timely"

April 9, 2015

5.0

When we started out in our business timely was perfect and they update and better their software all the time. They listen to their customers and adapt.

Review Source

Response from Timely

April 9, 2015

Hi Emma, thanks for sharing your experience with us. We're glad to hear you're enjoying our service :-)

SL

Stuart L.  
Owner  
  
Used the software for:

### "We love it. Timely does pretty much everything we want as a Beauty Salon."

May 22, 2015

5.0

Timely covers much of what we need as a salon, although there a few things we would like to see, most of those are already being developed. We like that Timely actually read what is on their forums and respond to requests and problems fairly quickly.

Review Source

KM

Kyla M.  
Co-Director  
  
Used the software for:

### "easy to use, tells me everything I need to know, keeps me on track :)"

April 7, 2016

5.0

I love the ease of use, reports etc. the only aspect we have struggled with is how we input our professional use colour etc to keep track of our product. as it is not sold as 'retail' its hard to keep track of. not sure how we work this into the system.

Review Source

FP

Friedemann P.  
Salon Owner  
  
Used the software for:

### "Timley on the way"

March 14, 2016

4.0

I work with Timley and i like it. Just a few functions are missing for the salon daily use. Inventory Backbar not available so far and some other functions. But there are always updates and improvements . It has all the basic functions you need.

Review Source

NT

Natalie T.  
Director  
  
Used the software for:

### "Great software , anytime use"

September 24, 2015

4.0

Very helpful staff, great price, new add ons happening all the time. Anytime access is the best ever. It's always getting better. The only thing I'm waiting for is GST exclusive reports. Needs some more options for automatic messaging clients.

Review Source

GW

Glenn W.  
  
  
Used the software for:

### "Best appointment app on the market"

March 26, 2017

5.0

I am a Golf Coach in Australia and started using Timely in 2016. I can honestly say that the best technology I have embraced in the last 12 months has been Timely. I am about to increase the integration with my business marketing and point of sale

Review Source

SR

Sonja R.  
  
  
Used the software for:

### "New Business with Timely"

January 14, 2017

5.0

Timely has made starting my own business very smooth because it is so easy to use. The Timely team has even taken on board a suggestion I made and they are always working on improving their systems. I am very happy I chose to work with Timely.

Review Source

MB

Megan B.  
Cosmetic nurse injector  
  
Used the software for:

### "I have loved having timely. "

January 23, 2016

4.0

I like the diary for one person/staff however it's hard to view for 2 staff as the one person screen seem to Change. It would be great to have the same screen with the second staff member directly beside and still be able to see the week view

Review Source

KP

Karina P.  
Naturopath  
  
Used the software for:

### "Practice and easy to use "

May 26, 2015

5.0

Timely saves me a lot of time, it's easy to book appointments, I invoice them in timely and it syncs to my Xero account. Clients get a reminder text and email, so I have far less DNA and they can easily reschedule themselves if they need to.

Review Source

GW

Graeme W.  
assistant manager  
  
Used the software for:

### "One of the top 10 pieces of software I have ever used and I used a lot"

August 24, 2015

5.0

Simple to use- Easy to explain to new staff members- Responsive to suggestions for new options by Timely. A real time saver- Access from m ultiple devices- Huge time saver for staff and clients. I endorse this product to all who will listen.

Review Source

OM

Oak M.  
Owner  
  
Used the software for:

### "Timely is a Very Nice User Experience"

May 24, 2016

4.0

I really like timely for what it does. It is fairly fresh however and there are also a lot of features that I think it really needs. They used to have a forum where we could see proposed ideas and vote on them but I can't find that any more.

Review Source

AJ

Annaliese J.  
  
  
Used the software for:

### "Easy to use, good value. "

April 25, 2016

4.0

Moving to an online diary has saved me SOOOO much time every week. I love it. The only con I can think of is the limit to customisability, although I must say I haven't had the time to explore if there is more I could do. Perhaps there is!

Review Source

AD

Aimee D.  
  
  
Used the software for:

### "Ticks the boxes"

September 26, 2016

4.0

Timely has helped me decrease the number of missed appointments due to its handy email/text reminder system. It also has the capability to schedule appointments the way I want to schedule them, not the way the software tells me I can.

Review Source

TS

Theo S.  
Owner  
  
Used the software for:

### "Absolutely love this software"

May 10, 2016

5.0

I travel a little for work, not just in Australia but overseas, this software allows me to never miss an opportunity to book an appointment, with its easy to use and very affordable up keep, I wouldn't even think to use anything else.

Review Source

DB

Deb B.  
Finance Manager  
  
Used the software for:

### "Easy to use and a great booking system"

September 28, 2015

5.0

Timely has been an effective booking system for our team and families to use. It is easy to set up and the team at Timely are very helpful and accommodating. We strongly recommend this to anyone looking for a great booking system.

Review Source

BL

Brett L.  
Owner  
  
Used the software for:

### "Fantastic System and Great Support"

June 17, 2015

5.0

Easy to setup, easy to use, has all the features you could want and more. Two way sync with Google calendar is amazing. Their support is incredibly quick and very friendly! Highly reccomend timely for your appointment booking needs.

Review Source

LS

Lisa S.  
  
  
Used the software for:

### "Great booking system"

December 15, 2016

4.0

Very happy with Timely since setting it up a year ago for my Remedial Massage therapy business. Clients like booking online and getting SMS reminders. Reduced no-shows and time wasters, affordable, very easy to use, professional.

Review Source

LW

Luke W.  
  
  
Used the software for:

### "Some big negative caveats"

February 15, 2016

2.0

There's no handling of international country codes. It tends to expect everyone is either US or the default timezone. So, if you're not a salon, find another solution. It also doesn't integrate very well with your own website.

Review Source

CG

Cathy G.  
Chinese Medicine Practitioner  
  
Used the software for:

### "Simple & easy to use."

January 15, 2016

4.0

Simple & easy to navigate. Happy with reports & customer file notes. Could do with some extra things such as saving documents in individual patient files, but they are working on it. Also have been good with customer service.

Review Source

KG

Katy G.  
  
  
Used the software for:

### "Katy's review"

December 23, 2016

5.0

Love the app. It's easy to view my timetable, bookings, and customer info. Love that I can click on a customer's phone number and it starts ringing that person! I'm looking forward to class functionality coming to the app soon

Review Source

FG

Fish G.  
Director  
  
Used the software for:

### "Could not be without it"

April 22, 2015

5.0

This has streamlined my business and made life a little less hectic for myself, full of useful features with a user friendley interface.

Review Source

Response from Timely

May 21, 2015

Thanks for the review, Fish! We're glad to hear Timely is helping with your business :-)

TR

Taryn R.  
CEO  
  
Used the software for:

### "So easy and practical, I love how much data I can analyze with!"

May 2, 2016

5.0

aside from once or twice the site being down during trading hours, I feel much more aware of what is going on in my business. The fact that we have more than one site, with staff that work at both, is really easy too!

Review Source

JJ

Janine J.  
  
  
Used the software for:

### "Fab cloud-based booking system I have tried!"

April 8, 2017

5.0

Great, easy to use. Fab customer service I am so glad they were recommended I wil be sure to do the same.

Pros

Easy to use. Can be used across various devices. Reliable service. Great customer service.

Review Source

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