# Page 6 | Timely Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 6 - Is Timely the right Appointment Scheduling solution for you? Explore 711 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/142756/Timely/reviews --- Timely 4.7 (711) [View alternatives](https://www.capterra.com/p/142756/Timely/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 13th, 2026 # Page 6 - Reviews of Timely ## Showing most helpful reviews Showing 126-150 of 711 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use EH Elizabeth H. Fouder/CEO E-Learning Used the software for: 6-12 months ### "Pretty calendars" December 2, 2018 5.0 I was looking for something that looked nicer than Google and found it! This makes my membership calendar of events look really pretty and of course it's practical too. Pros I can add photos, set up a repeated event, have different looks for the calendar on my website, clickable events, it's easy to create new events on the calendar and they seamlessly show up on my website. Support is great too. Cons Last week I noticed I couldn't get to the next month to come up on my membership calendar, the next day it was fixed, this is the only time I've had a problem with it. Review Source JZ Jessica Z. Mrs. Used the software for: 1-2 years ### "Miss. Saved me from hassle, and brought me to a new level of professionalism." August 19, 2016 5.0 I started with timely desperate for a solution to my old way of booking tattoo clients... in a paper binder. I was scribbling and messing up dates, forgetting to call every client to confirm appointments. Until I found Timely on the web. At first use it relieved my strain from all the steps needed to keep track of clients and dates. One of the most valuable business decisions I made. Pros All my clients information is easy to retrieve and quick to input. The visual aspect makes finding open appointments easy. The auto email reminder has saved me from the hassle of doing it myself. Cons Ic can be easy to forget to save new details and go unoticed. Review Source IJ Isaac J. Owner Education Management Used the software for: 1-2 years ### "Really good but still room for improvement" May 23, 2017 4.0 Pros I love that it handles recurring events, products, Xero sync (even if only one way), discounts, vouchers. Cons \- Xero Sync is limited: my now unsupported proprietary software was able to void invoices and handle payments better. - Can't invoice a batch all at once or send invoices in a batch, have to manually send each one. - No sign up form online (seriously...) Review Source MS Melanie S. Psychologist Health, Wellness and Fitness Used the software for: 1-2 years ### "Good for small business" April 10, 2017 4.0 I have my own private practice as a psychologist. Having timely frees up time otherwise spent sending reminders etc when scheduling appointments. As someone not exactly born organised, I find it a real help. Pros Automated reminders, easy to use. Cons As a one-person outfit who works across multiple locations, I find it annoying not to see all my appointments for the week on one screen. I don't want to go by location. Review Source VR Verified Reviewer Owner/Exercise Physiologist Health, Wellness and Fitness Used the software for: 6-12 months ### "great to manage appoiments" November 19, 2018 5.0 Pros Works great! Ease of use is amazing! Even my assistant caught on easily! Cons I can't think of anything I dont like about this software. Review Source AM Andy M. Business Owner Computer Software Used the software for: 6-12 months ### "Paperless and Accessible 24 Hours a Day Gives Me Back Hours of Time!" November 4, 2021 5.0 I think this is a great application and of course will like to see it become even more user-friendly in the future . So can recommend that you at least try it out! Pros The responsive design and layout provides myself and other staff members with multiple options for viewing as well as providing an efficient way to collect payment with automated tasks which we would otherwise have to do manually. We literally claw back hundreds of hours of manual administration! Cons There are a lot of features and so the learning curve may be higher at the start but I will have to wait and see how I assess and move forward with other features that could be beneficial. Review Source Response from Timely July 14, 2022 Hi Andy, Thanks so much for your review, SO pleased to hear how much time you were able to save! I hope you and your team are getting on well discovering all the features our software has to offer :) KM Kathy M. Owner/Operator Used the software for: 1-2 years ### "Timely has been the best decision I made when starting my home based business. " January 10, 2018 4.0 Pros The support people ROCK!! Whenever I have emailed for support, the reply is speedy and I have always gotten a resolution. Affordable, user friendly, customizable, and overall a great choice. Cons That with software updates the iPad view & functionality changes to what I see on my mobile device. I much prefer the robustness of the laptop/desktop functionality. I use my iPad as both my checkin, management & point of sale so choose not to do the upgrades as I like the iPad view to be the same as the laptop/desktop view. Sure hope that makes sense! Review Source SC Silviu C. Web Designer Used the software for: 1-2 years ### "I did setup Timely for a hair salon, they were impressed " July 7, 2018 4.0 Pros Unclutter your work space with stickups and pieces of paper that you somehow never find. This cloud based software is really great at keeping appoinments time in an orderly fashion. It is designed for beauty parlors or busy professionals alike. Cons If you have different time zone, like they have in Russia, better be alert when you make your appointments. Review Source RW Rebecca W. Proprietor and Director Consumer Services Used the software for: 6-12 months ### "The savvy business must have!" October 8, 2016 5.0 Do you have a busy business? Do you want to invest your time more productively? Do you want your customers to receive a professional service? If you've answered yes to the above then I highly recommend this booking software. Business and customer service has evolved over the years, its more important than ever to be on top of your game. Who and what is bringing in the quality revenue? Providing your clients with a service that works alongside their own hectic schedules. With many competing brands, what are you doing to go above and beyond for your clients and managing your firm as effectively as possible? Timely has boosted my dog grooming business and assisted in increasing my revenue, the best business decision I ever made. read my full review rlwlifestyle.tumblr.com Facebook rlwlifestyle Instagram Rebecca wattam Pros the customer service Cons Haven't come across anything Review Source GN Gaby N. Developer E-Learning Used the software for: 1-2 years ### "I've been using Timely for over a year and it scales very well for a growing business. " October 16, 2017 5.0 Easy appointment and customer management. Pros I like how easy it is to manage customers and appointments. I'm often booking very quickly while on the phone with a client so i appreciate that getting them on the calendar is not complicated. Cons I really wish there was an API so that I could do a custom integration with my own site/app. Please! I'm an app developer who could bring you more customers if an API was available. Also, it would be nice if customers could book their own package appointments online like they can with individual services. Review Source VR Verified Reviewer Founder Marketing and Advertising Used the software for: 6-12 months ### "Poor product" August 4, 2023 1.0 Poor. Support wont refund a valid credit, what SaaS product does this? Pros N/A really. We used the functionality of the proud for time tracking. Cons Poor product experience. Have a valid credit and the company won't process a refund. Don't recommend. Review Source AB Alecia B. Beauty Therapist Used the software for: 1-2 years ### "The Brow & Tint Bar Review" July 18, 2016 5.0 I highly recommend using the Timey and thoroughly enjoy using their software. Its straight forward, easy to use and has everything you need plus so much more! The team at Timely are highly professional and are always available to help. Timely is constantly updating their system with even more new and exciting things to offer our clients as well as making it so easy to use. I love that they send a reminder before your payment comes out not to mention the extremely reasonable price. I have never had a problem with Timely they are realiable and I will continue to use your system. Thank you so much! Pros Friendly, professional, affordable and so much to offer Cons ZERO :) Review Source TN Tracey N. Therapist and Tutor Health, Wellness and Fitness Used the software for: 1-2 years ### "I recommend Timely to anyone who has client appointments" March 3, 2017 5.0 Well, my review title says it all. For me, I cannot fault Timely at all. It does everything I want it to do, and has many features that I do not use. I recommend it to all my business contacts that deal with customer/client appointments, classes and workshops. Pros The ability to set up a variety of products, services and classes. The way it integrates with Xero, my accounting software and it's integration with mailchimp. Cons I do not use Timely for it's accounting function, and I cannot easily see how to 'clear down' outstanding payments, which have, in fact been paid through xero. Review Source MD Mel D. Owner Cosmetics Used the software for: 1-2 years ### "The best ever. " October 5, 2016 5.0 It's amazing. I cannot even begin to explain how more organised my life is. Personal training is ideal because you can upload a photo of the clients before the. U can add in their training programs send them texts. I'm a hairdresser so it's almost made for me. Someone else runs my social media while I just do my job which is great.. Pros The ease. The help. There's always updates. The different colours for OCD people like myself. The organisation of it. Cons Probably the price of the text messages but that's understandable as if definitely makes my clients show up because they can't forget Review Source AC April C. Beauty Salon owner and Therapist Used the software for: 6-12 months ### "Easy to use once figure out how to use it" September 15, 2017 5.0 Pros Has everything I need to take bookings and offer services. It is super easy to use. Like how I can take notes for each clients treatments and it's there to access when I need to read over notes.over all I'm happy with the booking system Cons Extra charges for staff I don't agree with. It could do with changing the layout on the booking system where others book in. The mini website could be a lot better as it's too basic and kinda embarrassing. The text messages could be cheaper or free/included in the monthly charge rather then a seperate charge. The mobile app could at least show when someone has sent a message as there's no notifications for it which isn't ideal. Review Source AW Aaron W. Managing Director Education Management Used the software for: 1-2 years ### "It is a nice and easy to use software. I have tried so mang booking software, this is the best." May 10, 2017 5.0 It made my job much easier, much organised and much productive. Pros Easy to learn and easy to use. Every booking is very easy to adjust if something changed. Also the billing method is cheap and reasonable comparing to some other kind of software which charge customers based on their revenue. I also love that it ability to link with many third party services like Google, Quickbook and etc. Cons At the moment it cannot make the recurrence class copied with customers in it. Also sometimes the syncing with quickbook has some problems. Review Source RS Rafal S. Manager Health, Wellness and Fitness Used the software for: 1-2 years ### "Does its job" October 29, 2016 3.0 I am generally satisfied with this software. I really like the fact that now I can just pull up customer data on my phone. What I don't like about the new update that I cannot no longer use this booking software as a POS system. I used to be able to do it, but that fiction either went away, or it is so well hidden that I can't find it. This is the only thing that keeps me from giving this app five stars. Pros Love the added functionality on the up. Looking up customers on the phone feature is really important to me. Cons Since the update I either can't or don't know how to use this app as a POS system. Review Source SO Sahar O. Electrolysis Used the software for: 6-12 months ### "Timely review" June 10, 2016 5.0 Excellent service .Timely responds to enquiries very quickly.I like how i can have my appointments in 5min increments . Pros I like how clear and easy the software is to use Cons I do not like that i have to flick page by page to see available appointments.pretty hard when i am booked 3mths ahead and flicking page by page to find some appointments that might be available in the 3mths.would be nice if on the dashboard there is a list of available appointments in up to 3 mths as i know if you were to do whole year it will be a big list.If i were to leave timely it is because of this point.i hope this can be done before i find another software that does it because otherwise everything is perfect. Review Source LB Lisa B. Salon Owner Used the software for: 2+ years ### "Timely allows me to run my business in an efficient, organised and cost effective manner." July 31, 2018 5.0 Pros It is vey reliable and new features are always being added and updated. It is extremely easy to use and the support staff are always accessible. The Timely Blog is always full of relevant , interesting content. Cons Having used Timely for close to three years, there is nothing I dislike. Admittedly, I run a very small business with basic requirements. Review Source sM stephen M. franchise and corporate finance support coordinator Used the software for: 1-2 years ### "The easiest, most cost-effective scheduling solution I've used" June 8, 2017 5.0 A nearly flawless scheduling solution at an unbeatable price. Great value. Pros Timely is an amazing scheduling solution for a broad range of customer needs. An attractive interface and easy-to-navigate platform provide users a seamless experience. Capable reporting features are included, direct online scheduling can be embedded on a personal/business website, and integration with payment processors e.g. Stripe etc. is quite simple. Cons The platform has been slow once or twice, but nothing completely out of the norm. Review Source JB Jillian B. Registered Nurse Health, Wellness and Fitness Used the software for: 1-2 years ### "Timely is a fab clinic software system." March 28, 2017 5.0 I had previously trialled a few clinic management and client booking systems, but for me Timely is the easiest to use for both me and customers, great that you can access it via an app on your phone or iPad as well as the computer. I allow my customers to book their own appts online via my website and Clients love the email and SMS text reminders they receive before their appts. It saves us lots of time otherwise spent making and changing appts. I also use Timely as my invoicing tool and email clients after their treatments, and it's very user friendly. Pros Able to use on all platforms Cons Keeps reverting to old version of app Review Source EA Emily A. Owner of a beauty salon Retail Used the software for: 6-12 months ### "Timely is the best " January 25, 2017 5.0 I was worried at the beginning about switching from my paper diary to online however I knew that finding the right system for me would work wonders for my business. I trailed a few different ones for a month and decided that timely was the easiest to use. It was very important to me to choose a system with an easy to use online booking system to make it as easy as possible for my clients of all ages and I without a doubt preferred timely the best. My clients are always telling me how clever my system is and that they love how easy the online booking is to use. When ever I have had a problem and needed to speak to someone for support, 9/10 times I get a reply pretty much instantly and the staff are very very helpful. Pros Extremely easy for myself and my clients to use. Cons There isint anything that I don't like. Review Source Houyamne A. UX Designer Marketing and Advertising Used the software for: I used a free trial ### "Worst app ever" July 26, 2023 2.0 I had the worst experience ever. I had to try out something else. Pros Nowadays, every business is looking for adequate solutions to help their business become more productive with less need for hard work.I found Nothing amazing about Timely. I think this software should be redesigned from scratch. Cons \-Expensive for nothing-Limited features (BS)- the company runs user-misleading promotions- end-user time sharing always freaks out- No principal timer that can be fully managed (starting and stopping) at my own convenience- Poorly designed UI- Lacks great integration facilities and needs to be multi-lingual- Poor data visualization. It has to do with the overall typographic and layout design of the user interface. Review Source CS Claire S. Owner/ Therapist Consumer Services Used the software for: 6-12 months ### "Best Booking System for Beauty Services I have found!" March 8, 2017 5.0 Timely has been great. The free trial allowed me to have a play around before I fully committed. There are no contracts, and their customer service is second to none. I always receive a friendly and helpful response almost straight away! They are constantly upgrading their features, and provide great newsletters with helpful hints and tips for business. They have grown immensely since I first signed up with Timely. Would highly recommend. Pros Very easy to use, great online help, very responsive, clear layout, constantly updating. Cons The only thing that could improve would be being able to categorise my retail products into groups by company and subgroups by range. I am sure however, that this will be added in as a feature in the near future! Review Source JF Julie F. Massage Therapist Alternative Medicine Used the software for: 1-2 years ### "Small business matters " April 13, 2017 5.0 I have been using the timely booking system for just over a year now. My clients comment on a regular basis on how easy it is to book online. I was thrilled when Customer support representative responded to me multiple times on a Sunday to help me sort out an issue I was having. Turns out I just needed guidance to navigate my way. He was so patient, understanding, and very professional. I am always happy to refer new business to timely, and plan to stick with them as they grow. Keep up the great work guys - Julie Timeless Journey Massage Therapy. www.massagebooking.gettimely.com Pros Ease of use by my clients. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.