# Page 8 | Timely Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 8 - Is Timely the right Appointment Scheduling solution for you? Explore 711 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/142756/Timely/reviews --- Timely 4.7 (711) [View alternatives](https://www.capterra.com/p/142756/Timely/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 13th, 2026 # Page 8 - Reviews of Timely ## Showing most helpful reviews Showing 176-200 of 711 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JJ Justin J. Owner Cosmetics Used the software for: 2+ years ### "Been a great service that I've used daily for 3 years " October 2, 2017 5.0 Pros I enjoy how efficient timely is and has been for My Business. It's very easy for me to track business income as well as My employees individual stats Cons It was quite hard for me to learn the scheduling system as far as how to set up your times. Review Source KG Kelly G. Recruiter Used the software for: 6-12 months ### "Great tool to use for freelancers!" April 5, 2018 4.0 Pros I loved the fact that this product was easy for me to set up and track EVERYTHING I needed to get freelance projects going. Not only could I track hours, but I could assign pieces of projects to different things. Cons Not a lot to say here that I would improve upon! The product was robust enough for me to use, but not too confusing... overall great product! Review Source GG Gabrielle G. Owner manager Health, Wellness and Fitness Used the software for: 6-12 months ### "Life Changing." February 24, 2017 5.0 Get timely is excellent, the soft ware is effective, easy to use and so professional, it saves me so much time when taking a bookings, and as it is live on the net , staff, customers can view their appointments and availability from any location. I don't k how I managed with out get timely, it save time in the admin and allows me more time to focus on my treatments. When I was getting started, the get timely team were very helpful answering any questions that I had to get going whilst getting to understand the software, i soon realised every aspect of a booking system was covered in fact it offered far mor than I could imagine. It is the best! It offers so much for the small price! Fantastic Review Source PH Peter H. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Superb customer focused " January 12, 2017 5.0 As ever Timely have delivered a customer focussed product that delivers all that is required and more. Love the greater flexibility of the new app and the recently added activity page is fantastic for me being self employed to keep track of bookings when I'm out and about. Pros Lovely functionality and easy to use Cons Would like to see customisable customer follow up emails and reminders. The current integration with MailChimp is OK but rather convoluted. Review Source GF Gemma F. Personal Trainer and Massage Therapsit Used the software for: 2+ years ### "Great booking tool for weekly clients that links from computer to phone to have it everywhere you go" June 5, 2017 5.0 Pros Having the app on my phone and how easy it is to use. The security and knowledge that it is going to work everytime i turn it on Cons No option for a minimalist use of the software within the price as i am not using any of the features Review Source DH Dawn H. Manager Consumer Services Used the software for: 1-2 years ### "Very easy to use from day one. Has almost all the functions I need" May 20, 2017 5.0 Easy to schedule and change appointments, it saves admin a lot of time when booking work. Plus the auto alerts to technicians saves time also. Pros I like the alerts to customers and technicians. It is also easy to change appointments around and I like that customers can book on line. Cons It doesn't sync quite as well with xero as I had hoped. It is also a little limited in its functions with the way we do business. Review Source LB Louise B. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Couldn't Be Happier!" April 27, 2017 5.0 Get Timely has changed our business scheduling into an easy, efficient and organized process. The Get Timely staff is professional, courteous and prompt and they answer all of our questions in a timely manner. The Get Timely interface is pleasing to the eye, very organized and has color coding options that make scheduling and booking easy. They are constantly updating Get Timely to make it better. I highly recommend Get Timely and the Get Timely crew. Pros Everything. Cons Nothing. Review Source RD Rebecca D. Leisure, Travel & Tourism Used the software for: 6-12 months ### "Great software, great service and great saving!!" September 6, 2016 5.0 Its been great, all very straightforward. The transfer from ourother software was the big deal, but once it was complete we coulduse Timely very easily and help was alway quick when you needed it! Pros Price, ease of use, cloud based. Cons I really wish there were a loyalty programme. Our previous software acculated loyalty points based on a certain amount of dollars spent by the client. You could set the ratio. Without this we've resorted to having coffee card style system which is a bit of a pain. I would happily py a little more for a loyalty programme like our previous one. Review Source DK Danielle K. Customer Service Consumer Services Used the software for: 2+ years ### "Timely will save you nothing but time!" July 20, 2021 5.0 Timely saves a lot of hours of back and forth scheduling. Pros Timely is really easy to use for both our company and the client who would be scheduling. We work remotely so scheduling can be tricky. Cons I don't really have anything negative to say. Sometimes it freezes up when I am going in to edit events but it's not a huge issue. Review Source Response from Timely August 16, 2021 Thanks so much for your review, Danielle, so happy to hear how you're getting on x YC Yani C. Director Music Used the software for: 6-12 months ### "I love it! It's a Godsend! Just a really good product basically (Not getting paid to say this btw)" November 30, 2016 5.0 Quite easy to use too, tho I had to have a bit of help at first as I'm not that techy... but it streamlines SO many processes it makes you wonder how you did all that stuff before... they keep updating too and it creates a really professional look and feel too ... Pros So many great features that streamline everything and makes your business look professional. Cons Sometimes its not obvious what the little icons are for or what the descriptions of the features are... perhaps a legend ( or little window that comes up to explain? maybe a tutorial (maybe there is one I must admit Im not sure Review Source NG Noel G. Director Used the software for: ### "Operational efficiency" April 11, 2016 5.0 We started using Timely only a year ago and we can safely say that we ONLY regret the fact that we haven't started using it before. Our business operational efficiency has turned inside out, with valuable customers' data in hand, appropriate appointment time allocations, clearer listing of all our services and packages, and ease of use when applying changes, rescheduling and booking planning of next appointments. This is only a fraction of the features available for the administration, for the staff and also for the customers. To name only one major advantage is its accessibility from wherever you are and from any device available. Customers who make use of our online Facebook booking system all have only one comment to make; "it is so simple and user friendly to make a booking". There are so many other positive points which can be highlighted that this may take too long to explain in detail. From an administration point of view, the numerous reporting facilities available helped us understand and quantify our customer's spending trends, from the most popular treatments and those which we need to promote to make our business more successful through additional marketing tools and platforms which we still have to discover and make use of in the near future. We simply cannot quantify the time and money saved to make such a system work for us. Review Source KK Kon K. Owner Used the software for: ### "We absolutely LOVE TIMELY!" September 17, 2015 5.0 Having worked with Salon Iris and Shortcuts for over 10 - 15 years the thought of changing to new software was a little overwhelming buts its only day 3 and we are TOTALLY STOKED...... My staff and i have found it incredibly user friendly and in only 3 days have managed with the awesome support from the Timeley team transfer all bookings, clients including formulas and products over mostly through excel csv files. The app is really easy to navigate and the software itself is also really user friendly. We have also managed to add the booking widget to our WordPress website, Facebook, synchronize with Mailchimp and set up Google analytics's. The biggest reason for deciding Timely however was the integration with Zero software. Easy to set up and although haven't had time to integrate all the features also seems relatively painless to synchronize. Hard to believe all that has been done in such a short time frame... Thank you to the designers, coders and support staff for making this transition almost seamless. Cant wait to see what else Timely can do for my business.... Kon Kotsiras Slinky Hairdressing Review Source ND Natalie D. Beautician Used the software for: 1-2 years ### "Timely is great, value for money" August 27, 2017 5.0 Making appointments anywhere on other devices. Easy end of day cashing up Pros I like that I can make bookings on other devices out of the salon. Also to keep clients records and predict what I will make in advance. Cons Sometimes it can be a little slow, and simple tasks when changing/editing appointments can take longer than they should as the process needs to be done in a round abouts way. Review Source BW Bianca W. Health, Wellness and Fitness Used the software for: 1-2 years ### "Love Timely! " December 29, 2016 5.0 I love that I found timely a few years ago. I have been so happy with the quality of the app and the service to provides to me. After using shortcuts for years and I've been very happy to switch over. Like all things, development takes time and there are a few things that it can't do for me yet, but they are in the works! I would never look back and I've recommended this app to a few people now, and they love it just as much! Great value for money! Thank you Timely! Bianca Review Source AW Andrew W. Owner Hospital & Health Care Used the software for: 1-2 years ### "Timely makes me a better psychic" June 21, 2016 5.0 I've used Timely for over s year and I love it. Timely has made my psychic business more efficient. Clients book, pay and then they're on my doorstep. It's that easy. Timely lets me be a great psychic, it helps me be bad at admin and that I love. Pros Ease of use and efficiency. Cons I've been waiting for a detailed booking form that I can program and set for me to get more info from my clients. Apparently it's coming soon. Review Source Sergio Eduardo R. Miembro fundador del comité de Innovación Health, Wellness and Fitness Used the software for: Less than 6 months ### "Good for a one person oparation" August 10, 2018 3.0 Pros What I liked the most is that it was so easy to use and very intuitive, has all the features needed for a small business. Cons The only thing that I found I was missing is some kind of loyalty or rewards program for the customers, you have to keep track of such things in a separate platform. Review Source Manash M. WooCommerce Review Design Used the software for: I used a free trial ### "Timely Review" February 25, 2023 4.0 Good Pros This is the best way to track the time of your teammate. You can add variable time tracking reports to your connected apps easily. The best thing is that you can use Timely on Windows and Mac. Cons It comes with only 14 day trial. This is very disappointing to me a lot. Most of the software had at least a Stater plan to use their software which is very helpful for beginners who start their journey. Review Source KH Kerry H. Director Consumer Services Used the software for: 1-2 years ### "Work/life balance made so much easier with Timely!" October 21, 2016 5.0 I run a small beauty salon with 3 staff and over 1000 clients. Timely has changed my life in so many ways and I am so glad I made the decision to go with them. I can now confirm client appointments on the move, check times and amend staff working hours and so so much more. As a busy mum and a business owner this software allows me to multi task and helps take the stress out of running a business. Thank you Timely! Pros App for my phone, easy to use. Review Source RL Riana L. Manager Health, Wellness and Fitness Used the software for: 6-12 months ### " like the program, just need more personalizing. " November 22, 2017 5.0 Pros Easy to book and easy to book online. Quick search for customers name. easy to learn new employees. Cons when we do bulk sms our clients do know who we are because there's not enough characters to say from who the sms is. the sms character options is not enough. We also don't understand why the monthy fee needs to be increase just for 1 extra person on the system, now we only using one name for all the bookings. Would like to personalize the program so that clients know that all notifications are from us. Review Source LH Lara H. Owner/operater Used the software for: 6-12 months ### "Fast, efficient, easy " May 23, 2017 5.0 Fast Efficient Easy Vouchers Retail + booking Everything I need (just need to be able to scan barcodes for retail purchases) Pros It is so user friendly, fast & easy. My clients have mentioned that they are really happy with it and like how they can see days/times that are available and can book in when it suits them. It is far cheaper than hiring a receptionist. Cons I wish I was able to use a barcode scanner when I am selling products, I have barcodes on my products and have input this info but when I tried to scan it wouldn't work. Review Source CL Carla L. Director Used the software for: 1-2 years ### "Simply brilliant and easy to use " June 11, 2017 5.0 Greater company organisiation Pros Easy to navigate and very user friendly. In addition it is a very low cost software to run. Cloud based means I can access it from anywhere Cons I would like the ability to be able to upload documents to a customers file i.e. consultation forms. Signed consultation and order forms I have to keep on a separate system or paper based. Review Source SJ Sergio J. Owner and Founder Used the software for: 6-12 months ### "So far I have had a great experience using Timely. Their Customer Service is top-notch!" May 18, 2017 5.0 Pros Here are some Pros in no particular order: 1. Easy to navigate. 2. Great Customer Service 3. Affordable 4. Features are great! Cons 1\. Wish there was a way my clients can access their scheduled appointments. 2. Wish there was a way to book at the :15 and :45 mark, instead of top of hour and half hour marks. Review Source KG Kerrod G. PGA Professional Sports Used the software for: 1-2 years ### "The perfect solution for a golf coach!" January 11, 2017 5.0 I have been using Timely for over a year now and absolutely COULD NOT imagine my business without it. Everything from the classes, scheduling not to mention the integration with my accounting and email marketing software, it is truly by far the best product I have introduced for my business. Thanks to the guys at Timely I can now focus on doing what I love and let their awesome software handle the tasks I don't. Thanks guys! Pros Everything Cons Nothing Review Source VR Verified Reviewer CEO & Horse Trainer Sports Used the software for: Less than 6 months ### "Excellent alternative to Mindbody " December 4, 2018 5.0 Pros For those who have used mindbody before but it has become too expensive, this software can do just as much!! I love the feautres and ease of use of resources Cons Customer support is primarily via email. That’s not very good but st least they tend to reply in a timely manner Review Source JK Jonathan K. COO, CFO Hospital & Health Care Used the software for: Less than 6 months ### "User friendly and awesome " August 15, 2016 5.0 My new small business (a Pilates studio) was looking for an easy-to-use, reliable scheduling system that is also flexible enough to meet our needs. From the initial survey stage, we were hooked on Timely - it's handsome and exploring the features is very easy. I personally had to train our two studio assistants and within one day of training they got the full hang of it. Also, customer service gets back to us within a very reasonable window of time. I made a silly mistake that costs us extra on our first billing and they were happy to refund us. This level of attention to customers is highly appreciated. Pros Customer service is awesome, easy-to-use interface, has most of the features that a small Pilates studio needs (ie packages - which is extremely useful). Price is competitive - not too expensive but not cheap either Cons Can be further customized to make it more modular and to fit the needs of individual studios. However, I believe that they will continue to make improvements. Review Source Similar Products Featured ## Related categories [Massage Therapy](https://www.capterra.com/massage-therapy-software/)[Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/)[Scheduling](https://www.capterra.com/scheduling-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.