--- title: "Text In Church Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Text In Church the right Church Management solution for you? Explore 261 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/142758/Text-In-Church/reviews/" page_type: "reviews" language: "en" --- Text In Church 4.6 (261) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated July 21st, 2026 # Reviews of Text In Church Ease of use 4.5 Customer Service 4.7 ## Pros and Cons in Reviews Daniel B Executive DirectorNon-Profit Organization Management, 2 - 10 employeesUsed the software for: 1-2 years. “They provide us with multiple voice mail boxes and the ability to communicate with our clients and volunteers via text very easily.“ May 26, 2026 KS Kyle S Lead PastorReligious Institutions, 2 - 10 employeesUsed the software for: Less than 6 months. “The cost is not feasible for all churches.“ January 6, 2025 KS Kerry S Connections MinisterCivic & Social Organization, 51 - 200 employeesUsed the software for: More than 2 years. “It has been an integral part of our staying connected with our members and regular attenders as well as a vital part of our outreach and connecting with guest.“ May 12, 2026 NO Nathaniel O Senior PastorReligious Institutions, 201 - 500 employeesUsed the software for: 6-12 months. “Also it is a little more expensive.“ March 7, 2025 JH Jessica H Associate PastorReligious Institutions, 51 - 200 employeesUsed the software for: More than 2 years. “I also love the different groups of people that we can create in order to message to specific groups.“ April 22, 2026 JM Jennifer M Family PastorReligious Institutions, 2 - 10 employeesUsed the software for: 1-2 years. “My only complaint would be that sometimes I get logged out randomly, I'm sure it is for security reasons, but I don't realize I'm logged out until I need to use and have to log back in.“ March 19, 2021 JB Josh B Director of ITReligious Institutions, 11 - 50 employeesUsed the software for: More than 2 years. “With the ability to text in this day and age is critical and Text in Church makes it simple to get started.“ March 6, 2026 ED Elizabeth D PastorNon-Profit Organization Management, 2 - 10 employeesUsed the software for: 1-2 years. “Sometimes it’s difficult when people change their cell numbers and we don’t know“ April 15, 2021 ## Showing most helpful reviews Showing 1-25 of 261 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Daniel B. Executive Director Non-Profit Organization Management Used the software for: 1-2 years ### "Text in Church: A Great Solution for our Nonprofit" May 26, 2026 5.0 We have been using text in church for over two years now and are very happy with their service and responsiveness. Pros Text in church has been a great solution at a reasonable price for us when we were looking for a new phone system. We are able to provide phone access to multiple staff members and volunteers through their system, and their customer service team is always very responsive when we have issues. They provide us with multiple voice mail boxes and the ability to communicate with our clients and volunteers via text very easily. Cons There was a steep learning curve as our staff and volunteers have learned how to navigate the Text in Church system. Switched from [Spectrum](https://www.capterra.com/p/170585/Spectrum/) Needed to upgrade our phone system and Text in Church allowed us to move away from being tied to a limited number of land lines. Review Source BK Brooke K. Co-Pastor Religious Institutions Used the software for: 1-2 years ### "Text in church is fabulous! " April 15, 2026 5.0 It’s been wonderful. We love text in church - tools that help us do the heavy lifting so we can focus on the mission and people! Pros Great value for the money. It helps us be proactive with new guests by getting info and messages out so quickly. The responsiveness of the platform is stellar. Cons We need to build in some personal elements in the middle of the workflow to stay connected. We would love to be able to add our name or church name as the number so people don’t think it’s a spam call or text. We are considering addressing ourselves in the message so at least it’s possible iPhones would recognize and list it as us. Switched from [Clearstream](https://www.capterra.com/p/158103/Clearstream/) Clearstream didn’t have a great scheduled workflow Review Source AS Andrea S. Pastor Religious Institutions Used the software for: 2+ years ### "There are better options than Text In Church. " January 1, 2025 2.0 Mediocre at best. It seems like people either really love it or really hate it. We found it expensive and cumbersome. GLOO is a much better platform and way more economical. Pros The ability to communicate with people quickly. Cons The texts were not reliable. Often we would schedule them and they'd either not go or be sent at the wrong time (was not operator error). Also, their pricing was extremely high compared to the competition. Review Source AE Andi E. Communications Administrator Religious Institutions Used the software for: 6-12 months ### "Text in Church is great!" June 17, 2026 5.0 It has been an excellent experience! We haven't had a need for customer service because everything has run so smoothly, but they have reached out just to check on how things are going and that's always nice to see from a company. Pros Set up was so easy as it integrates with Church Center. It's easy to navigate and send/schedule messages to our entire congregation or small groups easily. Cons Uploading files to send is a little "clunky" as you can only upload one file at a time and then only attach one file at a time to emails. Switched from [CallingPost](https://www.capterra.com/p/196048/CallingPost/) With Calling Post we did have unlimited texting but it wasn't as easy to use and it didn't integrate with Church Center so we were having to put information in multiple place. Review Source Robin R. Event DIrector Religious Institutions Used the software for: 2+ years ### "Text in Church is a HAVE TO HAVE Tool! " April 15, 2026 5.0 This is an excellent tool for churches for many reasons. 1. You can use it to communciate with people wanting to know more about Jesus in a “Text Yes” Campagin. 2. It’s a great want to communicate things to your congregation. If there is emergency or unexpected close (we had snow in North Carolina) 3. Communicate with your volunteers with reminders. Pros The flexibility for several Ministries to use this software. We have several teams…..Groups, General Congregation, Guest Services & Events. This way, we can all manage our messages more effectively and efficiently. We started using in on Sundays for people to text YES when we ask if they’d like to labor more about Jesus. This give us at least a starting point with new believers and people that are interested. For my volunteer team on Events, I use text in church to tell them there is an important email that they need to look for.WIth all the emails these days, many just miss important emails. Telling folks that an important email just went out about volunteering ad one of our 3 campuses is an effective what to get great sign ups. Cons The only drawback, is people thinking it’s someone’s personal phone number and they send some personal information. Review Source JB Josh B. Director of IT Religious Institutions Used the software for: 2+ years ### "Solid texting platform for churches" March 6, 2026 4.0 Overall Text in Church has been a great partner and tool for our ministry. It gives us another tool to connect with the church. Pros With the ability to text in this day and age is critical and Text in Church makes it simple to get started. They offer a complete set of features, local numbers, keywords, groups and more. Cons I wish you could set multiple keywords or phrases to trigger an action instead of just one word. We get a lot of phrases that don't end up triggering a workflow. Review Source KS Kerry S. Connections Minister Civic & Social Organization Used the software for: 2+ years ### "Connections Minister" May 12, 2026 5.0 We have been using Text in Church for about 5 years. It has been an integral part of our staying connected with our members and regular attenders as well as a vital part of our outreach and connecting with guest. Pros Ease of use and versatility in communicating with existing members as well as connecting with first time guests. Cons I cannot think of anything that I do not like. The ability to schedule text to go out at later dates is awesome! Review Source JH Jessica H. Associate Pastor Religious Institutions Used the software for: 2+ years ### "Easy Messaging Platform" April 22, 2026 5.0 We really love using Text in Church for our church communication needs! It's easy to use and the customer service is amazing! Pros It's a great platform to communicate to the masses. I also love the different groups of people that we can create in order to message to specific groups. Cons The one aspect of the platform is some difficulty I have had with adding on bundles when needed. But they do offer a wide range of packages so you can discover which works best for you. The customer service is also outstanding and they have been very present to walk me through any difficulties! Review Source JE Joel E. Senior Pastor Religious Institutions Used the software for: 1-2 years ### "Text In Church Is Fantastic" July 20, 2026 5.0 Phenomenal. It has been a lifesaver in helping us make fast contact with first time and second time visitors. It is also a great way to communication to the entire church family in many different ways. Pros Text In Church is a game changer when it comes to communicating with visitors and the whole church. It is like having another full time staff member on board. Their customer service team is responsive and has fast solutions to any communication problem. Cons There is nothing that I dislike about Text In Church. It has many different layers of applications to church communication. It's deep and we are learning how to leverage it in an even greater capacity. Review Source TS Travis S. Communications Director Non-Profit Organization Management Used the software for: 1-2 years ### "Easy to Use Automations" June 5, 2025 4.0 Overall, Text in Church is a reliable, mostly user-friendly texting tool for churches. From scheduling texts to managing groups, there are many great options. Pros I appreciated the ability to connect with Planning Center People Lists and schedule texts and workflows. Cons I didn't prefer the interface, and, until recently, it didn't function as a full integration within Planning Center. Review Source SM Scott M. IT Lead Religious Institutions Used the software for: 2+ years ### "Easily Text with one or everyone" March 5, 2025 5.0 We have used Text In Church for several years and it works practically without error. We use it to send out announcements, to communicate within groups, and to process information requests for new visitors, guests, and special topics. Pros Text in Church provides reliable messaging services for our church. We're also able to integrate it with our website for collecting visitor information. Cons It requires close collaboration of users when multiple people are using it at the same time. Review Source MC Marcy C. Communications Assistant Religious Institutions Used the software for: 6-12 months ### "Great texting tool for churches and ministries" April 7, 2025 5.0 Overall it has been a very positive experience with a good platform and good customer service. Pros It's really helps us stay connected to our church members in an easy to use familiar format. Cons There was a bit of a learning curve with it, but they did give us helpful documents and videos. Review Source JP Josiah P. Youth / Connections Pastor Religious Institutions Used the software for: 2+ years ### "The best church resource that exists!" July 29, 2021 5.0 10/10 Pros The functionality, consistent desire of staff to improve what is offered, and community between members is perfect. We will never use anything different! Cons We can’t think of anything at all. Love that they are willing to listen and revise the system based on what users would like. Review Source Response from Text In Church August 23, 2021 We are so grateful for your kind words, Josiah. Thanks for sharing your review with us and the community. NB Natalee B. Connection Coordinator Religious Institutions Used the software for: 2+ years ### "Game Changer" May 12, 2022 5.0 This software has been a game changer for our guest follow-up! I am very good at ideas and implementation... not so much maintaining long term... so to have an automated system that feels personal has been amazing!! Pros I love how easy this software is to use and customize. It is also automatic, so once you have it set up it runs everything so smoothly. Cons I don't always get notifications to my phone... but it hasn't hindered the effectiveness, just my response time. Review Source Response from Text In Church May 13, 2022 Natalee - This made our day! THANK YOU for taking the time to leave this amazing review. We appreciate it and we are so happy Text In Church has been a game changer for your guest follow-up! JS Jeff S. Marketing & Guest Outreach Director Religious Institutions Used the software for: 2+ years ### "Text in Church Has Quality Church Member and Guest Outreach Tools..." October 10, 2019 4.0 We have improved our communication to our members with Text in Church. Also, for the first time, guests have a way of hearing from us after they've visited. Members feel more involved and in the loop than ever before. Pros I like the ability to text hundreds of people instantly. The groups function is an easy-to-use tool. The ability for people to opt themselves out of communication is also important. Church members feel updated any time they receive an email or text. Cons I don't like that they charge us per text. Many times I want to send messages over 160 characters to our church members, but am forced to limit the message to conserve the number of texts I use per month. I also think some of their formatting and setup of certain templates is clunky and not user-friendly. Reason for choosing Text In Church Because it was more customizable to church ministry and it was around the same price. Review Source Response from Text In Church October 11, 2019 Jeff, thanks for the great review. I wanted to let you know that we charge per text message sent regardless of the number of characters. So, even if you exceed 160 characters it still counts as just one. Also, incoming messages do not count against your allotment. DD Dana D. Owner, Educator Music Used the software for: 2+ years ### "A must-have for churches of ANY size! " October 19, 2021 5.0 TIC is a must have for churches of any size. Makes it so quick and easy to stay in contact with members and helps create a simple, streamlined way to connect with visitors. Pros I love Text in Church for many reasons but specifically its simplicity to set up and use Cons The only thing I'd like to see improved is the # of characters allowed for a text to be sent in one message but I'm not sure TIC has any control over that. Review Source Response from Text In Church October 25, 2021 We are so grateful for your kind words. Thank you for taking the time to share your review with us and the community! DP Dylan P. Assistant Pastor Religious Institutions Used the software for: 2+ years ### "Text in Church" April 6, 2024 5.0 Pros Ease of use Ability to delegate to other users Cons I haven’t encountered any issues with the program up to this point! Review Source JM Jennifer M. Family Pastor Religious Institutions Used the software for: 1-2 years ### "HUGE TIME SAVER" March 19, 2021 5.0 Overall Text in Church has drastically improved our ability to keep in contact with our teams and congregants! It is so easy for them to join a group and keep in contact with us! Pros I LOVE LOVE LOVE the ability to schedule text messages or emails! It makes keeping up with my team easy and communication with the entire church a breeze! honestly, I'm forgetful most days and will remember to send someone a message at 10pm and that's not appropriate so I love that I can type it out and schedule it to send at a more appropriate time! I also LOVE the groups! you don't have to go in and select each person each time hoping you don't forget anyone! you can just click the group you want, one click! easy peasy! Cons My only complaint would be that sometimes I get logged out randomly, I'm sure it is for security reasons, but I don't realize I'm logged out until I need to use and have to log back in. Review Source RH Rick H. Connections Director Religious Institutions Used the software for: 6-12 months ### "ABSOLUTE GAME CHANGER IN GUEST FOLLOW-UP!" September 17, 2020 5.0 Pros It is clear that TIC thought through just about everything that is relevant to excellent guest follow-up. Automated workflows allow detailed communication with people. Converts manual labor into ministry labor (free to actually be with people more) Workflows can be completely customized Ability to schedule communication beforehand Planning Center compatibility Cons Inability to use short code when choosing sending number Alternatives considered [Textedly](https://www.capterra.com/p/150912/Textedly/)[Textmagic](https://www.capterra.com/p/147342/TextMagic/) Reason for choosing Text In Church TIC is geared towards churches Review Source MP Molly P. Google Grant Manager Marketing and Advertising Used the software for: 1-2 years ### "We love Text In Church!" May 20, 2021 5.0 Fantastic overall experience. The Text In Church team is super helpful, encouraging, and makes it easy for us. Pros Text in Church makes it extremely easy to communicate with our customers in a relational way. We have the option to continue conversations and make it personal. It's easy to add new contacts or allow people to join our communication. Cons Can't think of any cons - the team is amazing at implementing suggestions, so when we have ideas for new features they work with us! Review Source MM Michelle M. Assimilations Coordinator Religious Institutions Used the software for: 6-12 months ### "Text In Church for First Time Guests" September 26, 2019 4.0 Pros Currently our Plan Your Visit guests are able to sign up for service and get a response immediately as well as multiple staff getting notifications that a new guest has signed up. Cons App software needs to be updated allowing the user to have access to the same features as a desktop. We also wished that guests can input their birthdays as well as choosing what service time they plan on attending. Reason for choosing Text In Church cost and the ability to customize the features suitable to our needs Review Source Response from Text In Church September 30, 2019 Thanks, Michelle! I really appreciate the review. We are currently rebuilding the mobile app and can't wait for you to have access to it. DS Deb S. Off Mgr Used the software for: 1-2 years ### "Incredibly Frustrating!!!!!" June 15, 2018 2.0 Pros we like the ability to text members. While beneficial, its not if we have to pay double the price Cons For us, their support is poorly lacking. Back in February, they double billed our credit cards for an annual fee, and now, 4 months later, after a dozen emails, and even more calls to our bank, this company tells me it may take another month before they can figure out how to issue us a credit for hundreds of dollars. My bank today called them an untrustworthy vendor. I've had it with this company!! Buyer Beware!! Review Source Response from Text In Church June 27, 2018 Hi Deb, Thanks for the honest review. I'm really sorry for your frustrating experience. This was a very unusual circumstance though. Rather than requesting a refund you marked the charge as fraudulent. This initiated a review by your bank and your payment was immediately withdrawn from our account. Unfortunately, we were not able to refund your charge until your bank completed it's review. Once the review as completed in our favor your bank returned the funds to Text In Church and we issued your refund within 3 hours. Again, I'm so sorry this was so frustrating. I know we were in contact throughout this whole process, but I'm really sorry I wasn't able to get any details about the process from your bank. This should have been a really simple refund. I am so sorry the review process was so frustrating. Grace and peace, ~ Tyler Smith, Co-founder BE Barry E. Director Religious Institutions Used the software for: 6-12 months ### "Best texting system for followup " October 1, 2019 5.0 I truly have been completely satisfied with the overall experience of Text In Church with its features to do automated follow up and be connected with people systematically. Pros The features of automation texting and campaigning. Cons The desktop view is a little difficult to maneuver around. Reason for choosing Text In Church The automated features Review Source Response from Text In Church October 4, 2019 Thanks for the excellent review, Barry! You'll be excited to know we are working on a brand new UI that will greatly improve your experience. MG Matthew G. Campus Pastor Non-Profit Organization Management Used the software for: 6-12 months ### "Email? What is that?" August 15, 2019 4.0 Pros The ability to communicate with​ a wide range of people. I see over and over again how much more people will respond to a text communication than an email. If you need people to actually come to an event or sign up for an event, text in church is the way to go. Cons Overall it is a great application and don't have too many complaints. Review Source Response from Text In Church October 4, 2019 Thanks for the great review! KG Ken G. Pastor Religious Institutions Used the software for: 6-12 months ### "Church Connections" October 8, 2019 5.0 We are very happy with this software. It is allowing us to be connected to so many of our congregation with minimal time invested. Pros This enables me to reach out to our members and extended membership efficiently and effectively. We are seeing that texting is the most likely used form of communication with the great majority of people. Cons Sometimes it is time consuming to send text to select people without creating a new group for one specific text out. I would prefer not to set up new group each time Reason for choosing Text In Church N/A Review Source Response from Text In Church October 10, 2019 Ken, thanks for the awesome review. I wanted to let you know that when sending a text message you can send to individuals rather than groups. This should prevent you from needing to create a new group each time. Hope this helps!