# Page 2 | Text In Church Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Text In Church the right Church Management solution for you? Explore 254 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/142758/Text-In-Church/reviews --- Text In Church 4.6 (254) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Text In Church ## Showing most helpful reviews Showing 26-50 of 254 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use lC lc C. Pro wrestler Entertainment Used the software for: I used a free trial ### "Text in church 1" April 24, 2025 3.0 Jts none of my business if somebody text in church cuz I sure dont Pros I don't text in church. I pay attention to the preacher and what's going on Cons People not paying attention to what is going on. Wr need more a god Review Source KS Kyle S. Lead Pastor Religious Institutions Used the software for: Less than 6 months ### "Text In Church" January 6, 2025 4.0 We experienced a great system that was serving our needs for a period of time but found that we could use another system that was more cost effective for us. Pros Text in Church provides a comprehensive system to follow up with guests and to communicate with members of your church effectively. Cons The cost is not feasible for all churches. Review Source AB Alex B. Owner Computer Software Used the software for: Less than 6 months ### "Text in Church for families" February 4, 2025 5.0 Pros Lovely product, easy to use and installation had no issues. Easy to communicate and my daughter could use it easily. Cons Sometimes it can be slow after the updates Review Source VR Verified Reviewer Executive Pastor Religious Institutions Used the software for: 6-12 months ### "Best Guest Follow Up Process" December 15, 2018 5.0 Text in church has simplified getting information to different groups of people in my church. I can set differnt groups up and communicate with a whole group with a simple click of a button. I dont have to think about 'who is in this group again?' I dont have to worry about communicating with the wrong group. Also, being that its text, I know that everyone is getting the message. Unlike email, you have to actually open up an email to see it. Pros The Text In Church has been amazing for me and my church. It simplifies communication, eliminates emails that go straight to junk mail, first time guest follow-up systems made simple, and the list goes on. THIS MORNING someone said, "I really appreciated how I got a personal text from Epiphany this morning telling me they were praying for me today". It is the small things. I have been in ministry for 10 years and this is one of the best things that I have had in terms of communication with people on a weekly basis. Before, when I asked people if they got the information via Email, FB message, IG, Twitter, ect, about 30% of the people would say that they got it, but didn't look at it. Now, over 90% of the people I ask not only got it but read it and appreciated it. It has even been a game changer for our teams. If you want to be apart of the setup team, text SET UP...If you want to be apart of the hospitality team text HOSPITALITY...I honestly don't know what I was even doing before in communication. I will never go back. Cons The app through iOS could be better. As I am traveling, it would be great to set up a quick text from my phone. The capability is there, but it glitches out sometimes. Great idea, just needs some improvement. Review Source Response from Text In Church December 19, 2018 Wow! Thanks for the amazing review. I'd love to hear what improvements you'd like to see on the app. We're constantly improving and I'd love your feedback. Reach out if there is anything we can help with. Grace and peace, ~ Tyler EA Emanuely A. Health Assistant Hospital & Health Care Used the software for: Less than 6 months ### "Digital Church Community Organisation " September 16, 2022 5.0 Because Church is the body of Christ, let there be discipleship teaching, teaching and sharing word of Truth and Life to reach many as possible, healing of diseases and infirmities, teaching in Church and synagogues as Jesus did, the way that everything seen and done in image of christ, some if not all of these services may be there, but just to improve, otherwise rated high Pros I really like the way follow-up system works, that is how they remind Church members in important timetables and services like praying together, sharing Word of hope, encouragement to one another through trusted text and emails, to build Godly character Cons Improve studying, sharing of word of Christ and prayer that js the key to our great commission in Matthew 28:18-20 Review Source Response from Text In Church September 22, 2022 Thank you for your review, Emanuely! ED Elizabeth D. Pastor Non-Profit Organization Management Used the software for: 1-2 years ### "A necessity for church communication!" April 15, 2021 5.0 We use TIC to help people sign up for small groups, go through our discipleship program, sign up for baptism, and more. Their customer service is out of this world. We have had such a great experience with TIC! Pros It is simple to use as a tool to communicate with our congregation. Once you load all your people and numbers into TIC, you can put them into groups and categories to message for different reasons and events. It makes it so simple to message back and forth with them too. Not just send out a message but to have a conversation. Cons Sometimes it’s difficult when people change their cell numbers and we don’t know so then we continue messaging a new stranger ☺️ I think it can sometimes be confusing when TIC has to use different numbers to ensure the message sends out. It’s confusing to our members seeing different numbers they don’t recognize. Neither of these are TIC issues though. Switched from [One Call Now](https://www.capterra.com/p/152597/One-Call-Now/) Price. Lack of ability to converse. Super low ‘pick up’ numbers (people would hear the chime and hang up the phone or only listen for the first few seconds) Review Source DK Danielle K. Communications Religious Institutions Used the software for: 2+ years ### "Text In Church is the Only way to Communicate" September 17, 2020 5.0 It was the best investment we made in engaging with guests and communicating with our congregation. It's easy to use, has built in templates to help you get started and they are completely customization to fit the needs of your church or group! Pros This software is outstanding! Not only is it easy to set up and implement, but the positive feedback you get from being able to easily communicate with guest, congregations, groups, etc, is non-stop. It's the best investment we've made for our church and it continues to grow and improve providing the best features you could ask for! Cons The only issue I have with the software is the lack of email open reports. You have to manually check each person to see if they opened the email. Once that function is available, there will be no need for any other type of communications software, this software will offer you everything you need 100%. Review Source FB Faith B. Community Assistant Religious Institutions Used the software for: 6-12 months ### "Make Connecting and Following Up EASY!" September 26, 2019 5.0 Text in Church allows us to communicate with hundreds in a quick, efficient, and personal manner. It allows time for other areas of ministry, yet ensures we value our guests with effective follow up. Their customer service is quick, responsive, and compassionate. I can tell that each member of their team genuinely cares about churches and people. Pros Text in Church enables me to communicate with hundreds of people at the same time, in a personal way. This has enabled our church to grow exponentially by being able to connect more effectively. The Plan A Visit features through Text in Church allow guests to be connected and for barriers to be removed before they even enter our parking lot. Cons I wish that they offered multiple lines / user accesses within the same account. I also think that the "app" for mobile use is rather clunky and slow - this is probably the only piece I don't like. I expect that they will improve this soon. Review Source Response from Text In Church September 30, 2019 Faith, thanks for the awesome review! Yes, we will soon offer multiple lines. This will be super helpful. Also, we are currently rebuilding our app and can't wait to release it. ER ELIJAH R. LEAD PASTOR Religious Institutions Used the software for: 1-2 years ### "Great Application for Church, Organizations, etc." September 17, 2020 5.0 Text in church has helped us to remain in contact with new visitors, our congregation, leadership, other church groups. Their service is impeccable and they really care about their customers. Pros The workflow is one of their greatest features. Once the workflow is setup you do not have to continue to setup up messages, it's automatically done for you. Cons To be honest, I do not have anything negative to say or like the least. Reason for choosing Text In Church It was the best product for our church overall. Switched from [DialMyCalls](https://www.capterra.com/p/134493/DialMyCalls/) No workflow and expensive. Review Source Response from Text In Church September 18, 2020 Wow! Thank you so much for the kind words and amazing review, Elijah. We are thrilled to hear about your experience with Text In Church. We will keep improving our system and I hope we continue to earn the perfect 10/10 rating you gave us. JT James T. Lead Pastor Religious Institutions Used the software for: 1-2 years ### "TIC is a MUST!" January 21, 2021 5.0 Experience has been top notch! Any issue that I had the technical support was right there to help out and fix the issue. They are very personal and there is a name and face behind the voices (text messages). :) Pros Using TIC is such a simple process. Very easy learning curve. Saves us time and energy when communicating with our church. Instead of making hundreds of phone calls to get information out we can easily connect with everyone with the click of the mouse. Cons The app is a little sketchy at times. It will say I have a ton of unread notifications when they were all read. Other than that it is a great product! Alternatives considered [Slack](https://www.capterra.com/p/135003/Slack/) Reason for choosing Text In Church TIC is built with churches in mind and they cater to our specific needs. Review Source Response from Text In Church January 25, 2021 Hi James! Thanks for the great review. I really appreciate you sharing your experience. Sorry for the confusion with the notifications. Since your inbox is shared amongst your admins, the app notifications are for unactioned messages NOT unread messages. You can simply mark them actioned or reply to remove the notification. Again, thanks for the awesome feedback! AM Angie M. Guest Services Director Religious Institutions Used the software for: 1-2 years ### "Great Communication Tool" October 7, 2019 5.0 Our overall experience with Text in Church has been so positive that several other areas of our organization have also subscribed to Text in Church. Support is exceptional. We have not experienced loss of service or loss of delivery in the texting. All in all I would say the software is valuable, flexible and reliable. Pros Automated responses and keyword texting are our favorite features of Text in Church. The ability to set in motion automated responses is both time saving and provides consistency to our constituents. Keyword texting and the automatic formation of groups within the software is especially valuable with first-time guests and useful when we are interested in building a group for communication within a specific interest or project. Cons Have not found one "con" in almost two years. Review Source Response from Text In Church October 9, 2019 Angie, thanks for the great review! VR Verified Reviewer Administrator Religious Institutions Used the software for: 1-2 years ### "A wonderful tool" May 15, 2019 5.0 For a small church staff, guest follow up can sometimes fall by the wayside among all the other things that need to happen on a weekly basis. At least at my church that was the case. Text In Church lets you set up and customize a comprehensive guitar followup protocol that’s near foolproof! It’s a wonderful communication tool! Pros Hands down what I like most about Text In Church is the automation! Cons I didn’t care much for the limited number of texts you’re allowed to send per subscription tier. I’ve used another texting service that allows unlimited messages to be sent for one flat rate. This way, I feel like I can freely communicate and hold conversations without feeling like I’m using up valuable text credits. Review Source Response from Text In Church May 17, 2019 Thanks for the great review! Really appreciate it. AM Alan M. Office Manager Religious Institutions Used the software for: 1-2 years ### "Text In Church...a Great Solution for Our Church!" July 25, 2019 5.0 Pros I love how Text In Church makes the flow of communication simple and easy for our employees and our congregation. When we need to get information out, it's really easy to do so with Text In Church. It makes my job much easier. Cons We've only used this software for a relatively short time (less than two years), but so far, I've not discovered anything that I don't like. Review Source RH Robert H. Executive Director Non-Profit Organization Management Used the software for: 2+ years ### "Information through texts" February 15, 2023 5.0 Pros Putting out information to a chosen group, individuals, or the mass. Cons It really needs the ability for others to be able to communicate to anyone in their church Alternatives considered [Tithely Church Management](https://www.capterra.com/p/132513/Breeze-ChMS/) Reason for choosing Text In Church Simplier Review Source Response from Text In Church February 17, 2023 Thank you for the review, Robert! We appreciate it! Eric M. Pastor Non-Profit Organization Management Used the software for: 6-12 months ### "Great Tool for Immediate Communication with your Congregation" May 18, 2019 4.0 Pros It is a great tool for sending out brief announcement reminders, event changes, service updates, etc... The congregation gets the information immediately and you don't get a full mailbox of responses either. You could set-up various groups and send only to the groups. We have a group named ASM (Access Student Ministry) for our youth group. That all our parents and students are on so that everyone gets the information. Cons Using it for our first time visitors was not successful for us. Many of our guests did not or would not give us their cell phone #. We had set-up a flow of email and text messages that would be sent out through out the course of 4 weeks to our guests but with out a cell # that would only received part of the follow-up. Review Source Response from Text In Church October 4, 2019 Thanks for the review, Eric! DP Dylan P. Assistant Pastor Religious Institutions Used the software for: 2+ years ### "Text in Church" April 6, 2024 5.0 Pros Ease of use Ability to delegate to other users Cons I haven’t encountered any issues with the program up to this point! Review Source CC Chris C. Lead Pastor Non-Profit Organization Management Used the software for: Less than 6 months ### "So So Close" September 30, 2019 5.0 So, so. Pros The product has great training tools. The customer service is excellent. I agree wholeheartedly with the concept, everyone has their cell phone all the time. Cons It is very difficult to sit down and watch all of the training videos. By the time I get back to the videos I feel like I have forgotten a lot of what I learned. Also, there is a fatal flaw in the system. People can fill out the digital card and never put their name. I have ended up with just a bunch of numbers. The solution, according to the company, is to create yet another list to follow up on to get the names, which is why I bought the product to begin with. Alternatives considered [Realm](https://www.capterra.com/p/146265/Realm/)[ShelbyNext Membership](https://www.capterra.com/p/71788/ShelbyNext-Membership/) Reason for choosing Text In Church I thought it would be a catch all for us, but for now has created more work. BUT BUT BUT, for someone with an "eye" for this type of software I think it would work well. Review Source Response from Text In Church October 1, 2019 Chris, thanks for the review. If someone text in but doesn't provide their name by filling out your digital connection card, I'd recommend sending them a quick text message following up. Start a conversation with them via text and ask for their name. It's just when someone stops by your Welcome Center. Engage in a conversation and eventually gather their contact info. For some people, it does take a bit of work, but connecting with a first-time guest is well worth the effort. If we can help with anything feel free to reach out to our team. Trevor C. Assistant Pastor Human Resources Used the software for: 1-2 years ### "Easy Connection and Follow Up" December 17, 2020 5.0 Fantastic. They have shown over and over again that they will go the extra mile for you and your team. To top it off they are constantly sending us sweet swag; new books/socks/snacks. It really is impossible to not be engaged with them. Pros Fairly simple to learn and use most if not all of the functions. What you don't understand they provide quick and easy support with an amazing team that replies extremely fast to messages. Cons Have not really found any cons (not just saying that) Reason for choosing Text In Church They seemed like they had a ton of good feed back and were highly recommended to us. Review Source CS Charles S. Senior Pastor Religious Institutions Used the software for: 1-2 years ### "A simple relevant answer to GROWTH!" October 12, 2019 5.0 Text in Church is the answer to so many How questions. How do re raise our retention rate? How do we close the back door to our organization? How do we value people; and so many more...The answer is Text in Church. Pros I love the Text in church system! I like this system for so many reasons some including it's ease of use and it's ability to help us automate our assimilation system. The workflows help us keep in touch with our guests and members while at the same time creating an authentic sense of community amongst our spiritual family. I have learned that Culture is by Default of Design and text in church helps you design your culture rather than the alternative of what it would default to. Cons I would love the ability to know the average amount of text that we send out a month. Knowing that information would allow us to measure it and utilize our resources best or know when we are not using it the best. Review Source Response from Text In Church October 15, 2019 Charles, thanks for the awesome review! DG Devin G. Lead Pastor Religious Institutions Used the software for: 1-2 years ### "Your most affordable staff member!" May 6, 2021 5.0 TIC is a premium platform for organized communication that leads to connection. The team at TIC exemplifies this! Once you are a TIC user you become apart of the TIC family! Pros With the automated work flows feature, keywords, QR Codes, and Smart Connect Cards, website integration, this software will go to work for you and is on the clock working 24/7. Creates a connection with those we are reaching. Cons There is not currently a function to schedule text bursts on a certain date or time, a feature that could open up some creative communication strategies. Switched from [Planning Center](https://www.capterra.com/p/76708/Planning-Center/)[ChurchStaq](https://www.capterra.com/p/211982/ChuchStaq/) Although we still use these other products for different purposes, the texting/followup/automated workflows of TIC can not be matched. Review Source VR Verified Reviewer Executive Pastor Used the software for: I used a free trial ### "When we are ready for this step for our church text-In)church will be our choice" July 26, 2018 5.0 Pros Ease of use, features, workflows, support, etc. This company and software has it all. If you want to make follow up easy and get away from all the confusion, look into text-in-church. This isn't a replacement for real people connections but will be the main tool in your toolbelt to making those first connections. Cons We are not jumping on board yet as we are not at a church size that can't handle our connection cards and our system without a text service. Our teams are more than capable to connect and help with next steps. As we grow and the system gets more complicated, we will be jumping on board. Review Source Response from Text In Church July 27, 2018 Thanks for the great review. JM Jennifer M. Family Pastor Religious Institutions Used the software for: 1-2 years ### "HUGE TIME SAVER" March 19, 2021 5.0 Overall Text in Church has drastically improved our ability to keep in contact with our teams and congregants! It is so easy for them to join a group and keep in contact with us! Pros I LOVE LOVE LOVE the ability to schedule text messages or emails! It makes keeping up with my team easy and communication with the entire church a breeze! honestly, I'm forgetful most days and will remember to send someone a message at 10pm and that's not appropriate so I love that I can type it out and schedule it to send at a more appropriate time! I also LOVE the groups! you don't have to go in and select each person each time hoping you don't forget anyone! you can just click the group you want, one click! easy peasy! Cons My only complaint would be that sometimes I get logged out randomly, I'm sure it is for security reasons, but I don't realize I'm logged out until I need to use and have to log back in. Review Source MH Michael H. Pastor Religious Institutions Used the software for: 1-2 years ### "Text In Church is by far the Best!!!" May 6, 2021 5.0 We were looking for a way to automate our guest follow-up for our church. I was spending hours texting and emailing people that visit our church. Text In Church has literally added at least a day to my ministry per week. Pros I loved how easy it was to set up and to get started. With the free trial it really was a no brainer. Text In Church has truly been a ministry partner to our church. Nothing but praise here. Cons Really the only issues that has arisen have been minor ones. Text In Church's Customer Support has taken care of the problems very quickly. Review Source RH Rick H. Connections Director Religious Institutions Used the software for: 6-12 months ### "ABSOLUTE GAME CHANGER IN GUEST FOLLOW-UP!" September 17, 2020 5.0 Pros It is clear that TIC thought through just about everything that is relevant to excellent guest follow-up. Automated workflows allow detailed communication with people. Converts manual labor into ministry labor (free to actually be with people more) Workflows can be completely customized Ability to schedule communication beforehand Planning Center compatibility Cons Inability to use short code when choosing sending number Alternatives considered [Textedly](https://www.capterra.com/p/150912/Textedly/)[Textmagic](https://www.capterra.com/p/147342/TextMagic/) Reason for choosing Text In Church TIC is geared towards churches Review Source Richard J. Lead Pastor Religious Institutions Used the software for: 1-2 years ### "If the church couldn't afford this program, I'd pay it myself!" July 21, 2017 5.0 Instant & easy communication with small and large groups. Pros I love being able to communicate quickly with the entire church or with selected groups in a moment via text messaging! Also, they can communicate back via text through the TIC Messenger App. They also help create a guest follow-up system! Cons We have had trouble getting our digital connect card form to work correctly at times. However, we can go into the program and collect the data when this happens. Review Source