# Page 3 | Text In Church Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Text In Church the right Church Management solution for you? Explore 254 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/142758/Text-In-Church/reviews --- Text In Church 4.6 (254) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of Text In Church ## Showing most helpful reviews Showing 51-75 of 254 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MP Molly P. Google Grant Manager Marketing and Advertising Used the software for: 1-2 years ### "We love Text In Church!" May 20, 2021 5.0 Fantastic overall experience. The Text In Church team is super helpful, encouraging, and makes it easy for us. Pros Text in Church makes it extremely easy to communicate with our customers in a relational way. We have the option to continue conversations and make it personal. It's easy to add new contacts or allow people to join our communication. Cons Can't think of any cons - the team is amazing at implementing suggestions, so when we have ideas for new features they work with us! Review Source JH Jessica H. Life Group Director Religious Institutions Used the software for: 6-12 months ### "Must Have! " September 26, 2019 4.0 It’s been fun to understand. Worth having and very useful to our ministry. Pros The software has a very clean and professional look. Defiantly proud of using it. Very helpful in communicate with the body of Christ. Cons What I least liked about it, is that I can’t set a specific date and time for my emails or text messages to be sent for individuals already in the system for automatic responses at a certain time frame. Review Source Response from Text In Church September 30, 2019 Thanks, Jessica! I really appreciate the review. Please reach out to our support team with specifics about your issue with sending at a specific date and time. You should be able to do that. We'd love to help get that straightened out for you. MM Michelle M. Assimilations Coordinator Religious Institutions Used the software for: 6-12 months ### "Text In Church for First Time Guests" September 26, 2019 4.0 Pros Currently our Plan Your Visit guests are able to sign up for service and get a response immediately as well as multiple staff getting notifications that a new guest has signed up. Cons App software needs to be updated allowing the user to have access to the same features as a desktop. We also wished that guests can input their birthdays as well as choosing what service time they plan on attending. Reason for choosing Text In Church cost and the ability to customize the features suitable to our needs Review Source Response from Text In Church September 30, 2019 Thanks, Michelle! I really appreciate the review. We are currently rebuilding the mobile app and can't wait for you to have access to it. AW Amber W. Children's Director Religious Institutions Used the software for: Less than 6 months ### "Text in Church Simplifies Communication" November 25, 2019 4.0 As an overall program it is wonderful. The ease of use to send out a mass text to everyone in the congregation as a reminder is a great tool. Also, to organize meetings and events with a smaller core of people it is an awesome tool. Pros It is great that you can set up different groups to communicate with. Our church organization uses it for many different things. It is great to organize events, to promote different outreaches and events going on to everyone, and to just communicate with a few people to remind about important meetings and goings on that don't need to be forgotten. Cons I wish it was easier to use between different systems. Everyone has a different phone. Some have Apple IOS and some have Android. It has a lot of glitches when sending to different phones. Alternatives considered [ChurchStaq](https://www.capterra.com/p/211982/ChuchStaq/) Reason for choosing Text In Church Text in Church seemed like the better tool for what we needed. We are a smaller ministry and needed something that would work well but wasn't too expensive or difficult to use. Review Source Response from Text In Church November 26, 2019 Hi Amber! Thanks for the great review. I'm sure what you mean by glitches when sending to different phones, but please contact our support team. We'd love to help you get to the bottom of that. RC Robert C. Admin Asst Religious Institutions Used the software for: ### "Very Efficient System for Church Leaders" March 13, 2018 5.0 Pros Who would have thought that Texting would be a good thing in a congregation? However, this software understands that people, especially Millennial generations, use their phones for communicating, giving, and worship. This is an efficient software product that uses modern technology and teaches congregational leaders the value of texting for ministry. Cons We used this as a trial and it seemed to work well. Was difficult and that is why we were not able to stick with it--and we had limited funding. Review Source Response from Text In Church March 16, 2018 Hey Robert - Thanks for the great feedback. I'm sorry to hear you found it difficult. I love to help! If you're willing... we'd love to jump on a call and help you get setup for success. Just shoot our support team an email. MB Mylinda B. Admin Non-Profit Organization Management Used the software for: 1-2 years ### "Good for small company" October 4, 2019 3.0 Pros Very easy to setup and get started. Straightforward instructions. Help and suppport are quick and easy to talk with when needed. The groups are easy to setup and use. Cons We found it was limited for the different types of emails we wanted to send as far as choices of fonts, styling of emails, etc. The "workflow" steps recommended for sending repeat emails and texts have not been good for our use. Review Source Response from Text In Church October 9, 2019 Thanks for the review Mylinda. I'd love for you to connect with our Member Success Team to help get your automated workflow strategy dialed in. Automated workflows are typically used to send a series of messages to folks who take a particular action. It's perfect for guest follow-up or volunteer onboarding. It's not common to emails repeatedly. I'd love to help. KK Kenny K. Pastor of Discipleship Religious Institutions Used the software for: 1-2 years ### "Text In Church User Review" September 30, 2019 5.0 Text in Church has helped us stay in touch with our guests much better and follow up much longer. It has led to more interactions and return visits from guests. Pros It is easy to use, quick to set up and lets us focus on relationships rather than administration. Cons Nothing really. If there is anything to complain about it that the software does not notify you via text/email of interaction. You must be in the software/app to get notifications. Alternatives considered [ChurchStaq](https://www.capterra.com/p/211982/ChuchStaq/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing Text In Church Automation and ease of use to set up! Review Source Response from Text In Church October 1, 2019 Thanks for the great review Kenny! DS Deb S. Off Mgr Used the software for: 1-2 years ### "Incredibly Frustrating!!!!!" June 15, 2018 2.0 Pros we like the ability to text members. While beneficial, its not if we have to pay double the price Cons For us, their support is poorly lacking. Back in February, they double billed our credit cards for an annual fee, and now, 4 months later, after a dozen emails, and even more calls to our bank, this company tells me it may take another month before they can figure out how to issue us a credit for hundreds of dollars. My bank today called them an untrustworthy vendor. I've had it with this company!! Buyer Beware!! Review Source Response from Text In Church June 27, 2018 Hi Deb, Thanks for the honest review. I'm really sorry for your frustrating experience. This was a very unusual circumstance though. Rather than requesting a refund you marked the charge as fraudulent. This initiated a review by your bank and your payment was immediately withdrawn from our account. Unfortunately, we were not able to refund your charge until your bank completed it's review. Once the review as completed in our favor your bank returned the funds to Text In Church and we issued your refund within 3 hours. Again, I'm so sorry this was so frustrating. I know we were in contact throughout this whole process, but I'm really sorry I wasn't able to get any details about the process from your bank. This should have been a really simple refund. I am so sorry the review process was so frustrating. Grace and peace, ~ Tyler Smith, Co-founder Al E. Digital Marketing Specialist Marketing and Advertising Used the software for: 2+ years ### "Raving fan" September 17, 2020 5.0 Pros Powerful and easy to use to connect with others and send a reminder to my team. Cons None! It is one of the best decisions we made. Review Source CC Carlos C. Minister Used the software for: 2+ years ### "Great app, easy to use and the cost is very affordable. High quality product " December 29, 2017 5.0 Pros Simple and practical to be used. The system allows you to navigate along all the functions and jumping from one to the other in seconds. Which makes the interaction and workflow more effective. Cons Sometimes they cut the text in two parts. Also, does not support Spanish grammar. Also, there is a message always advertising you about not to send too many MMS messages because of spamming warnings. This is something that other products manage better and openly promoting it instead of warning you. Review Source VR Verified Reviewer Volunteer Religious Institutions Used the software for: 6-12 months ### "Good way to communicate to church members" September 16, 2019 4.0 realy easy to send messages, either from the web or mobile app. Pros It's easy to send a text, to an the whole body or a select group of members. Cons It's not integrated with other software, but if all you need is a text platform, this will work. Review Source Response from Text In Church September 19, 2019 Hi there, thanks so much for the review. What software are you wanting to integrate with? Text In Church currently integrates with Planning Center, CCB, and Mailchimp. And, others are in progress. BE Barry E. Director Religious Institutions Used the software for: 6-12 months ### "Best texting system for followup " October 1, 2019 5.0 I truly have been completely satisfied with the overall experience of Text In Church with its features to do automated follow up and be connected with people systematically. Pros The features of automation texting and campaigning. Cons The desktop view is a little difficult to maneuver around. Reason for choosing Text In Church The automated features Review Source Response from Text In Church October 4, 2019 Thanks for the excellent review, Barry! You'll be excited to know we are working on a brand new UI that will greatly improve your experience. VR Verified Reviewer Senior Pastor Used the software for: Less than 6 months ### "Great software for communication, I love it!" April 12, 2018 5.0 It has helped to make some of our operations run smoother.n Pros This works so much better for us than our traditional method of communication, I would highly recommend any church/ organization use this. Cons I really can't find any cons about it, it works wonders for us and I'm sure it will work wonders for others. Review Source Response from Text In Church April 13, 2018 Wow! Thanks for the great review. MG Matthew G. Campus Pastor Non-Profit Organization Management Used the software for: 6-12 months ### "Email? What is that?" August 15, 2019 4.0 Pros The ability to communicate with​ a wide range of people. I see over and over again how much more people will respond to a text communication than an email. If you need people to actually come to an event or sign up for an event, text in church is the way to go. Cons Overall it is a great application and don't have too many complaints. Review Source Response from Text In Church October 4, 2019 Thanks for the great review! CB Craig B. Senior Pastor Religious Institutions Used the software for: 2+ years ### "Text in Church Smooth Operator’s " September 26, 2019 5.0 Text in Church has been a phenomenal program to work with. When it come to communicating or tracking my members this software has been a great tool! I easily communicate with them individually or in groups and the pre-formatted emails and text are a God send! Pros Ease of use and all of the pre-formatted emails and texts. It makes using the software smooth as silk!!! Cons I haven’t found anything I like least yet. Review Source Response from Text In Church September 30, 2019 Craig, thanks for the awesome review! KG Ken G. Pastor Religious Institutions Used the software for: 6-12 months ### "Church Connections" October 8, 2019 5.0 We are very happy with this software. It is allowing us to be connected to so many of our congregation with minimal time invested. Pros This enables me to reach out to our members and extended membership efficiently and effectively. We are seeing that texting is the most likely used form of communication with the great majority of people. Cons Sometimes it is time consuming to send text to select people without creating a new group for one specific text out. I would prefer not to set up new group each time Reason for choosing Text In Church N/A Review Source Response from Text In Church October 10, 2019 Ken, thanks for the awesome review. I wanted to let you know that when sending a text message you can send to individuals rather than groups. This should prevent you from needing to create a new group each time. Hope this helps! BM Bruno M. Attendant Consumer Goods Used the software for: Less than 6 months ### "Text in church a great software" July 27, 2022 5.0 This software it's a great option for people that have experience with this kind of software and for some beginners. Pros This software it's really useful and great, it's easy to understand and use and provide us great tools and functions to use the software, this program it's absolutely useful and thanks to the differents options and tools, it's absolutely good. Cons I don't like that some tools are difficult to use and are not optimizated to use and it's really hard to learn about them. Review Source Response from Text In Church August 1, 2022 Thank you so much for taking the time to leave us a review, Bruno! We appreciate your feedback and we are glad to have you as a Text In Church member! JB Josh B. Lead Pastor Religious Institutions Used the software for: Less than 6 months ### "AMAZING" February 18, 2020 5.0 I can not recommend this product enoughZ it has been a game changer for our Ministry! Pros The features that Text In Church offers delivers! Groups, automated workflows, smart connect cards, and much more! Cons I would like to see more developed integrations that make life easier when using multiple platforms! Switched from [SimpleTexting](https://www.capterra.com/p/145859/SimpleTexting/) More functionality Review Source Response from Text In Church February 19, 2020 Wow! Thank you so much for your amazing review, Josh. We really appreciate you and are thrilled that Text In Church has been a game changer for your ministry :) AB Aaron B. Lead Pastor Religious Institutions Used the software for: 1-2 years ### "Text-in-Church review" November 11, 2019 4.0 It was okay. I couldn't justify the value for the price. Pros The opportunity to follow-up with people through text is great! Cons Expensive for churches starting out. Needs a better intro package. Reason for choosing Text In Church I tried it for a year. I didn't choose it, I actually chose Pastor's Line Review Source Response from Text In Church November 14, 2019 Hi Aaron! Are you a church plant? We were actually born out of a church plant and offer 6 months completely free to all church plants. Reach out to our member success team and we'll be happy to get you set up. They can be reached at support@textinchurch.com FS Felicia S. Lead Pastor Religious Institutions Used the software for: 1-2 years ### "Awesome source to reach everyone at one time" October 2, 2019 5.0 They are always helpful and quick to answer any questions or concerns that I have. Pros I love that this syncs with Planning Center Online. I can then choose the appropriate list to contact, and send out much needed information . Cons The new layout is a little hard to navigate. I really don't like that the scheduled time is in military time. It's very confusing. Review Source Response from Text In Church October 7, 2019 Thanks for the great review Felicia! We'll be sure to get the time standardized :) You'll see that fixed very soon. MS MarQuita S. Executive Administrator Non-Profit Organization Management Used the software for: Less than 6 months ### "Great Effective Took" October 1, 2019 4.0 We have seen a significant response when used for events and reaching out to our 1st time visitors. It has changed the way we do church! Great tool for engaging individuals it makes contact and follow up personable. Pros The ease in which you can do mass texting. Cons The App, limitation with custom links and inability’s to set specific permissions for isers added. Reason for choosing Text In Church The immediate response from our congregants during the trial. Review Source Response from Text In Church October 7, 2019 Thanks for the great review! We have some new features coming the next few months that will address your cons. Including a brand new app. NH Nicholas H. Lead Pastor Religious Institutions Used the software for: Less than 6 months ### "Better than the rest" September 26, 2019 5.0 Pros I tried other church texting platforms but Text In Church is more polished and simply works. I have only been using it for a week and already new guests are getting engaged. I have collected more contact info from guests in a week than I did last year! Cons I wish that we could use our church land line number as the texting source (Like Pastorsline) Review Source Response from Text In Church September 30, 2019 Thanks for the great review! Nicholas, you can use your church landline. Just reach out to our support team and we'll be happy to set that up for you. AL Alain L. Pastor Religious Institutions Used the software for: 6-12 months ### "We have used their extensively. It is great when it works" January 8, 2018 3.0 I have used this service for over six months now. We have used it extensively in our church, using the highest package they offer. We have sent thousands of SMS Pros The concept is great but the service is not reliable, sometimes you send text messages ant it appears as sent in their system Cons I have used this service for over six months now. We have used it extensively in our church, using the highest package they offer. I also manage an account for another ministry, so I have used this service enough to give a useful feedback. The concept is great but the service is not reliable, sometimes you send text messages ant it appears as sent in their system ( you are being charged) but in reality they were not sent, this is one of many technical difficulties I have found using Text-in Church. Review Source MJ Misti J. Database Manager Used the software for: 1-2 years ### "Great texting system for responding to groups of people " May 1, 2018 5.0 Pros This is a great texting system to use when you need communication with a small group of people, we use this mostly for our student ministry. Cons I wish this system would integrate more with different software. We switched from using this software because it was limited to integrations. Review Source Response from Text In Church May 3, 2018 Thanks for the review Misti! We currently integrate with Planning Center and are adding additional integrations in the near future. Thanks! ~ Tyler MB Matt B. admin Religious Institutions Used the software for: Less than 6 months ### "General phone goes straight to voicemail. " November 2, 2016 5.0 This is a great product with terrible customer service. We purchased the pro package with a 14 day trial and every time we tried to login it gave a PHP error. The only way we could contact the company to talk about the issue was by the chat feature on the website. We tried numerous times to get ahold of someone on the phone, but they have the phones set to voicemail after one ring. It's very frustrating because we were willing to pay $477 for the pro package but after dealing with the customer support, we may be exploring another system. Pros Great program with good features. Cons If you have a problem, good luck getting ahold of a person on the phone to resolve the issue. Also, importing large amounts of contacts isn't as easy as it seems. Review Source Response from Text In Church November 2, 2016 Hi Matt, I'm really sorry for the frustration we caused this morning. We emailed and called to let you know the error with your account has been resolved.