# Page 5 | Text In Church Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 5 - Is Text In Church the right Church Management solution for you? Explore 254 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/142758/Text-In-Church/reviews --- Text In Church 4.6 (254) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 5 - Reviews of Text In Church ## Showing most helpful reviews Showing 101-125 of 254 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MB Megan B. Communications Director Non-Profit Organization Management Used the software for: Less than 6 months ### "Text-In-Church Pros & Cons" October 8, 2019 3.0 We are able to reach the people who want to be a part of our prayer campaign. Once the initial bugs were fixed it has worked seamlessly. Pros Ease of use Works well once payment is initialized Help is fairly quick Connects to PCO groups Cons Payment bugs Text sent out in batches and not all at once You can't keep your place when you scroll and click on someone's account and then go back. There is no easy system for group categorization. It would be awesome if help was more immediate. Too much non-pertinent communication. Some people in groups do not recieve messages when signed up. (5 out of 200) Reason for choosing Text In Church Ease of use and speedy help. Review Source Response from Text In Church October 10, 2019 Thanks for the review Megan. PK Patricia K. volunteer Non-Profit Organization Management Used the software for: 6-12 months ### "Text in Church" March 20, 2021 5.0 This has been a positive relationship. Customer support is fantastic! Pros Customer support is incredible. Enthusiasm of support team is contagious. Cons It took me awhile to find my way around the program. Reason for choosing Text In Church needed something to streamline communication Review Source JT Jason T. Lead Pastor Religious Institutions Used the software for: ### "No one helps the church follow up with guests through text messaging like Text in Church" November 10, 2017 5.0 There is no software that is better to follow up with guests via text messages than Text in church. It is simple to use, and easy to administrate. It is also great to access the information at any point or any place. Pros Using this software to follow up with guests and definitely a highlight. Also, the fact that they provide a local phone number from which the texts are sent, allows a personal cell phone to stay personal. Cons While the cost is fair, I do feel like this type of software can be done for free. However, Text in Church makes it simple and professional. A great option for any sized church. Review Source Response from Text In Church November 13, 2017 Wow! Thanks for the awesome review Jason. TT Tom T. Lead Pastor Religious Institutions Used the software for: Less than 6 months ### "Just started but seems to be working out perfectly" May 26, 2020 5.0 We have an older congregation who doesn't use a lot of mobile social media so it makes it easy for us to stay in touch with them. Pros It has the features that we need. It integrates with our Church Management Software. The training that the give with it is awesome! Cons They give you a local number to text from instead of those 6 digit ones, but I would really like it if I could put my phone number in to text from. Other than that I'm pretty happy. Review Source Response from Text In Church June 1, 2020 Hi Tom! Thanks for the review. If you'll contact our support team we can text enable your church's phone number. We'd be happy to help you get that setup. ~ Tyler BM Bruce M. Lead Pastor Used the software for: ### "Not as successful as we hoped" April 11, 2016 2.0 We tried to use both connection cards with Text in Church to cover the bases. We even spent a great deal of time introducing the program to the congregation... and gave new visitors a quick but detailed visual for their access to the program, but we did not see the total benefit that we hoped for. The staff at Text in Church worked with us with efficiency and response, but our community did not embrace it. It started out with decent numbers of users... but dwindled over the last 5 to 6 months. Review Source Response from Text In Church April 11, 2016 HI there Bruce! I'm really sorry you haven't see the success you expected. Feel free to reach out to our support team and we'd love to walk thru everything with you. It sounds like something needs to be tweaked just a bit. We'd love to help! BT Bobette T. Operations Coordinator Religious Institutions Used the software for: Less than 6 months ### "Still in implementation mode, but" October 8, 2019 5.0 Pros So far, I've found TIC incredibly easy to use. When I do have questions, they have a great knowledge base, videos, and their customer support is amazing. We are very excited to roll this out! Cons I don't know yet. We haven't fully implemented, but so far, so good. Switched from [Mobile Text Alerts](https://www.capterra.com/p/152417/Mobile-Text-Alerts/) I wasn't involved in that part of the decision Review Source Response from Text In Church October 10, 2019 Thanks for the great review Bobette! CY Corey Y. Lead Pastor Religious Institutions Used the software for: Less than 6 months ### "some basic option missing" October 1, 2019 4.0 Pros very state of the art, a lot of great features that we are still figuring out how to use Cons Does not have a way to enter people in the system unless they have their own unique email or cell phone, so it make us use to different products for promotion and people management Review Source Response from Text In Church October 7, 2019 Hi Corey, Thanks for the review. Being a communication platform, we do require a phone number or email address for each contact. We do this to prevent duplicate contacts. You may want to check out Planning Center People for your people management. We do integrate with them which makes the data entry super easy. AS Alanie S. Business admin Accounting Used the software for: Less than 6 months ### "Worth the switch! " January 20, 2021 5.0 Love it! Our whole team is very pleased with the program and we have been using it for all of our events and notifications that need to go out. Pros We were using another program and we recently switched to Text in Church. Definitely worth it. It is so easy to use and you can create different numbers for different groups/ministries. You can also send emails through this program. Cons You can’t have a lot of text characters and we have no figured out yet how to send a photo or link but I know there is a way! Review Source BB Benjamin B. Associate Pastor Used the software for: ### "Love to Text in Church!" March 13, 2018 5.0 Pros The ability for churches and non-profits, even without large budgets to offer cutting edge services to their congregations and increase giving! Cons As with any product or service, there are frustrations but the services provided are excellent! The user interface could be more user friendly, but overall not difficult to navigate. Review Source Response from Text In Church March 13, 2018 Hey Benjamin - Thanks so much for the review! BG Ben G. Young Adults Coordinator Religious Institutions Used the software for: 6-12 months ### "Saved me 6 hours of follow up per week" October 1, 2019 5.0 Pros Ability to mass text and easily track the responses. Cons Sharp learning curve, but it's just like learning any new system. Review Source Response from Text In Church October 7, 2019 Thanks for the awesome review Ben! TN Todd N. Executive Lead Team Used the software for: ### "Great service from a great service company!" April 8, 2016 5.0 We researched for about 3 months before deciding to move forward with Text In Church, we looked at multiple offerings from large tech companies. In the end we found that Text In Church understood the our desire to create meaningful relationship with and within our community. They were able to provide helpful guidance outside the communication service to help us define and hone our plan. I'd recommend them without hesistation! Review Source EM Evan M. Youth Paator Religious Institutions Used the software for: Less than 6 months ### "Booyah" October 6, 2019 5.0 Pros Ita the most wonderful and fantastic product to use to text people. Cons There is nothing wrong with this product. Review Source Response from Text In Church October 9, 2019 Thanks for the awesome review, Evan! LT Lisa T. Co-Pastor Used the software for: ### "Great product! " April 26, 2016 5.0 We love TIC! It has made follow-up so easy and quick. We took time to set up all of our automated campaigns but after that was set- easy going! We use it for contact with staff, volunteers and more. We were able to eliminate another online software that we used for emailing and texting because of the package we chose with TIC. So we are also saving money by using TIC. It is simple to use and yes we have had a few questions but customer service is wonderful! They even answered on a Saturday. We love this program and recommend it to any and every church or organization that needs a simple but effective way to follow-up with guest/members. Review Source LJ Lorraine J. CoPastor Used the software for: ### "Very easy to use, just need to follow the instructions, and ask for help if unsure! " April 10, 2016 5.0 Pros: great way to contact people in your church, and have them feel like they are in the loop of what is going on without YOU have to write individual texts or emails. Great way to store info for contacts list. Cons: people tend to want to respond to the TIC # even if you tell them not to, so you have to check site frequently so people don't end up thinking you are ignoring them. Review Source Response from Text In Church April 10, 2016 Hi there Lorraine! Thanks so much for the review. Our app will be released in the coming weeks... it will include push notifications each time you receive a message. It will eliminate the need to check the site often. You're going to LOVE it! WS William S. Director Non-Profit Organization Management Used the software for: I used a free trial ### "Excellent tool" August 23, 2020 5.0 It allowed a simple way to send out automated texts and communicate with donors - much better than email in terms of reactions... Pros It allowed an efficient way to communicate with many people when set up. It's simple and intuitive, once set up saves a lot of time. Cons Actually not many negatives, it took a little effort to set up and integrate. We never used the advanced features, unfortunately I couldn't get the project budget approved. If I had... I would! Review Source Response from Text In Church August 24, 2020 Thanks for the review William. TM Travis M. Senior Pastor Used the software for: Less than 6 months ### "Great software for churches who love technology." June 14, 2018 5.0 Pros This software is amazing for newcomers and first time visitors of a church. You can have them text a number and get immediate responses. Cons The price was the only draw back for our smaller church. The tools and customer service was great, we just couldn't afford it. Review Source Response from Text In Church June 14, 2018 Travis! Thanks for the great review. PM Patrick M. Pastor Religious Institutions Used the software for: Less than 6 months ### "It's been awesome!" May 19, 2017 5.0 I gave our team the ability to connect with more people over a longer period of time. Pros I love that there are automated processes lined up for us to use with our church. It was easy to use. Cons the price is a little high. It's worth it for our church but it was definitely a factor that took some time to decide on. Review Source KM Karen M. Used the software for: ### "Some functions are easy to use others not." January 25, 2017 4.0 We have been using TEXT IN Church for over a year; we have not mastered the full use of the program but do feel it is a benefit and would be even more so if we would take the time to fully sit down and take advantage of all the trainings, technical support, etc. One aspect of the program I find difficult to do is to attach an image or document to send with either a text or email message. Overall it is a fine program but to be honest, it takes more effort than we've invested to fully get the benefit out of the program. Review Source Response from Text In Church January 25, 2017 Hi Karen, Feel free to reach out to our support team. We're always happy to help! lR liz R. Aministration and Children's Pastor Used the software for: 6-12 months ### "Great software" February 22, 2017 5.0 We love that we can follow up with people with out a ton of work! This makes it so that as we get bigger we can still have a personal message to people! We also love that when things happen we can send out info to our entire church super easy! Pros Easy to use, love the ability to add people quickly! Cons Wish it integrated with our database! Review Source DL Dave L. Pastor Religious Institutions Used the software for: 2+ years ### "Great software " October 8, 2019 5.0 Pros I love the ease of being able to communicate with our entire congregation in only a few minutes. Cons The app is still slow and quirky l, even after multiple updates. Review Source DW Dwaine W. Senior Pastor Used the software for: ### "I really like it and feel it will be a huge benefit for us." April 10, 2016 3.0 I am having issues with new people texting in but not filling out the forms. Im sure this is not something you guys can help with. Maybe some advice on better communicating the steps to our first time guest? Review Source Response from Text In Church April 11, 2016 Thanks for the review Dwaine! 2 things... 1) Check out the Corner Stone Method Training found in the Guest Follow-up Masterclass. If you need help finding it just let us know. 2) We have a new feature coming out soon that will automatically reach out to folks who text your keyword, but don't fill out your digital connection card. You're going to love it! DJ Duaine J. Lead Pastor Used the software for: ### "Text In Church is the Go to App for Church Follow Up!" April 7, 2016 5.0 We've been using Text In Church for a little less than a year now and I can't see us using another platform. Both our team and church absolutely love it. The functionality is excellent, easy to use, and cutting edge. Oh and their customer service and support is terrific. Whether you're in the market for a better follow up system, a new relationship management system, or just searching out of curiosity I HIGHLY Recommend Text In Church. If it's not at the top of your list it's more than likely because you haven't experienced it yet. Give it a try...you'll be so glad you did. Review Source JR Joanna R. Administrative Assistant Used the software for: ### "It is doing most of what we hoped it could." April 21, 2016 4.0 Things we wish TextInChurch had: A way to send a digital connection card through messages (no just campaigns) A way to forward responses to an email/somehow get notifications when people text in. That you could send individual emails/messages-not also to a whole group. On the Digital Connection cards- a way for us to personalize what information we want. Review Source Response from Text In Church April 21, 2016 Thanks for the review Joanna! I really appreciate your suggestions. You'll see most of those in our upcoming release. We're continually working to improve and really value your suggestions. Thanks so much! CB Christina B. Administrative Director Religious Institutions Used the software for: 1-2 years ### "Admin director" January 25, 2017 4.0 Very easy to use. It's great for when u want to send out mass messages. We're able to keep track of our visitors. Review Source JH Josué H. Location/Campus Pastor Religious Institutions Used the software for: 6-12 months ### "Great tool for some churches not all. " October 1, 2019 4.0 It’s helped us cut down on using more communication options. Pros The ability to send mass texts, create groups and schedule texts to go out at a specific time. Cons Need to be a little more tech savvy than the average Joe to use it effectively. Cost is high. Options on mobile app aren’t as available as the desktop option. Review Source Response from Text In Church October 7, 2019 Thanks for the review! If you like some help learning the platform, please reach out to our team. We'd love to help.