# Page 5 | Text In Church Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 5 - Is Text In Church the right Church Management solution for you? Explore 258 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/142758/Text-In-Church/reviews

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Text In Church

4.6 (258)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated May 21st, 2026

# Page 5 - Reviews of Text In Church

## Showing most helpful reviews

Showing 101-125 of 258 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

lS

larry S.  
associate minister  
Religious Institutions  
Used the software for: Less than 6 months

### "Experience with Text in Church"

October 8, 2019

5.0

Overall we are pleased and believe that our purposes to reach out to first-time guests are being served.

Pros

The system of being able to follow first time guests with texts and e-mails as well as more personal contacts. No one got lost in the cracks so to speak. We were able to track people more efficiently.

Cons

Do not like the App. When send texts to specific groups their responses show up to everyone on the App which is unnecessary and clutters. Also it seems that everyone at first gets 2 of the same texts and we can't seem to get that corrected.

Reason for choosing Text In Church

Saw their advertisement on Facebook

Review Source

Response from Text In Church

October 10, 2019

Larry thanks for the great review! Sorry to hear you're frustrated with the mobile app. Good news... we'll be releasing a brand new app in the coming months!

Jessica F.  
Communication Manager; Experience Team Director  
Religious Institutions  
Used the software for: Less than 6 months

### "Great intuitive software that's a good value for your money"

March 13, 2018

5.0

Pros

There's lots of text options and it's very user friendly. The app is also great. We're able to download the app and use it anywhere.

Cons

It's a newer software so they're still working out kinks. We would prefer that there's more features on their contact form.

Review Source

Response from Text In Church

October 4, 2019

Jessica, thanks for the awesome review!

VK

Vanessa K.  
Member  
Religious Institutions  
Used the software for: Less than 6 months

### "Great Idea - Let’s go further!"

October 8, 2019

5.0

It’s been great to sent out messages for my pastor timely.

Pros

Useful for getting a message out to the masses

Cons

Would like to actually review what will be received in the end. Need more time one on one with experts to capitalize on features. Too many different reps bombarding me; couldn’t keep it all straight and may have lost the features/capabilities because of that.

Reason for choosing Text In Church

Got the job done efficiently and effectively. Thank you ALL.

Review Source

Response from Text In Church

October 10, 2019

Hi Vanessa, Thanks for the great review. To capitalize on all the features you should jump on a call with our team. We offer a live demo and Q&A every Monday through Thursday at 1pm CST. You can get signed up here. https://go.textinchurch.com/lunch\_learn And, reach out to our team. We'd love to help!

PR

Phil R.  
Key Technology Leader  
Religious Institutions  
Used the software for: 1-2 years

### "Great way to connect"

January 29, 2017

4.0

We use . It is a great way to connect with our entire church or groups within our church. Love the ease of sending out messages to my Men's Group.

Pros

I can quickly send out messages to groups. I can schedule a message to go out on certain dates and/or time.

Cons

I wish I could do this from my Android phone.

Review Source

Response from Text In Church

January 29, 2017

We do have an iPhone app and will release an android version for our iOS friends in the future.

MB

Megan B.  
Communications Director  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Text-In-Church Pros & Cons"

October 8, 2019

3.0

We are able to reach the people who want to be a part of our prayer campaign. Once the initial bugs were fixed it has worked seamlessly.

Pros

Ease of use Works well once payment is initialized Help is fairly quick Connects to PCO groups

Cons

Payment bugs Text sent out in batches and not all at once You can't keep your place when you scroll and click on someone's account and then go back. There is no easy system for group categorization. It would be awesome if help was more immediate. Too much non-pertinent communication. Some people in groups do not recieve messages when signed up. (5 out of 200)

Reason for choosing Text In Church

Ease of use and speedy help.

Review Source

Response from Text In Church

October 10, 2019

Thanks for the review Megan.

PK

Patricia K.  
volunteer  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Text in Church"

March 20, 2021

5.0

This has been a positive relationship. Customer support is fantastic!

Pros

Customer support is incredible. Enthusiasm of support team is contagious.

Cons

It took me awhile to find my way around the program.

Reason for choosing Text In Church

needed something to streamline communication

Review Source

JT

Jason T.  
Lead Pastor  
Religious Institutions  
Used the software for:

### "No one helps the church follow up with guests through text messaging like Text in Church"

November 10, 2017

5.0

There is no software that is better to follow up with guests via text messages than . It is simple to use, and easy to administrate. It is also great to access the information at any point or any place.

Pros

Using this software to follow up with guests and definitely a highlight. Also, the fact that they provide a local phone number from which the texts are sent, allows a personal cell phone to stay personal.

Cons

While the cost is fair, I do feel like this type of software can be done for free. However, makes it simple and professional. A great option for any sized church.

Review Source

Response from Text In Church

November 13, 2017

Wow! Thanks for the awesome review Jason.

TT

Tom T.  
Lead Pastor  
Religious Institutions  
Used the software for: Less than 6 months

### "Just started but seems to be working out perfectly"

May 26, 2020

5.0

We have an older congregation who doesn't use a lot of mobile social media so it makes it easy for us to stay in touch with them.

Pros

It has the features that we need. It integrates with our Church Management Software. The training that the give with it is awesome!

Cons

They give you a local number to text from instead of those 6 digit ones, but I would really like it if I could put my phone number in to text from. Other than that I'm pretty happy.

Review Source

Response from Text In Church

June 1, 2020

Hi Tom! Thanks for the review. If you'll contact our support team we can text enable your church's phone number. We'd be happy to help you get that setup. ~ Tyler

BM

Bruce M.  
Lead Pastor  
  
Used the software for:

### "Not as successful as we hoped"

April 11, 2016

2.0

We tried to use both connection cards with to cover the bases. We even spent a great deal of time introducing the program to the congregation... and gave new visitors a quick but detailed visual for their access to the program, but we did not see the total benefit that we hoped for. The staff at Text in Church worked with us with efficiency and response, but our community did not embrace it. It started out with decent numbers of users... but dwindled over the last 5 to 6 months.

Review Source

Response from Text In Church

April 11, 2016

HI there Bruce! I'm really sorry you haven't see the success you expected. Feel free to reach out to our support team and we'd love to walk thru everything with you. It sounds like something needs to be tweaked just a bit. We'd love to help!

BT

Bobette T.  
Operations Coordinator  
Religious Institutions  
Used the software for: Less than 6 months

### "Still in implementation mode, but"

October 8, 2019

5.0

Pros

So far, I've found TIC incredibly easy to use. When I do have questions, they have a great knowledge base, videos, and their customer support is amazing. We are very excited to roll this out!

Cons

I don't know yet. We haven't fully implemented, but so far, so good.

Switched from

[Mobile Text Alerts](https://www.capterra.com/p/152417/Mobile-Text-Alerts/)

I wasn't involved in that part of the decision

Review Source

Response from Text In Church

October 10, 2019

Thanks for the great review Bobette!

CY

Corey Y.  
Lead Pastor  
Religious Institutions  
Used the software for: Less than 6 months

### "some basic option missing"

October 1, 2019

4.0

Pros

very state of the art, a lot of great features that we are still figuring out how to use

Cons

Does not have a way to enter people in the system unless they have their own unique email or cell phone, so it make us use to different products for promotion and people management

Review Source

Response from Text In Church

October 7, 2019

Hi Corey, Thanks for the review. Being a communication platform, we do require a phone number or email address for each contact. We do this to prevent duplicate contacts. You may want to check out Planning Center People for your people management. We do integrate with them which makes the data entry super easy.

AS

Alanie S.  
Business admin  
Accounting  
Used the software for: Less than 6 months

### "Worth the switch! "

January 20, 2021

5.0

Love it! Our whole team is very pleased with the program and we have been using it for all of our events and notifications that need to go out.

Pros

We were using another program and we recently switched to . Definitely worth it. It is so easy to use and you can create different numbers for different groups/ministries. You can also send emails through this program.

Cons

You can’t have a lot of text characters and we have no figured out yet how to send a photo or link but I know there is a way!

Review Source

BB

Benjamin B.  
Associate Pastor  
  
Used the software for:

### "Love to Text in Church!"

March 13, 2018

5.0

Pros

The ability for churches and non-profits, even without large budgets to offer cutting edge services to their congregations and increase giving!

Cons

As with any product or service, there are frustrations but the services provided are excellent! The user interface could be more user friendly, but overall not difficult to navigate.

Review Source

Response from Text In Church

March 13, 2018

Hey Benjamin - Thanks so much for the review!

BG

Ben G.  
Young Adults Coordinator  
Religious Institutions  
Used the software for: 6-12 months

### "Saved me 6 hours of follow up per week"

October 1, 2019

5.0

Pros

Ability to mass text and easily track the responses.

Cons

Sharp learning curve, but it's just like learning any new system.

Review Source

Response from Text In Church

October 7, 2019

Thanks for the awesome review Ben!

TN

Todd N.  
Executive Lead Team  
  
Used the software for:

### "Great service from a great service company!"

April 8, 2016

5.0

We researched for about 3 months before deciding to move forward with , we looked at multiple offerings from large tech companies. In the end we found that Text In Church understood the our desire to create meaningful relationship with and within our community. They were able to provide helpful guidance outside the communication service to help us define and hone our plan. I'd recommend them without hesistation!

Review Source

EM

Evan M.  
Youth Paator  
Religious Institutions  
Used the software for: Less than 6 months

### "Booyah"

October 6, 2019

5.0

Pros

Ita the most wonderful and fantastic product to use to text people.

Cons

There is nothing wrong with this product.

Review Source

Response from Text In Church

October 9, 2019

Thanks for the awesome review, Evan!

LT

Lisa T.  
Co-Pastor  
  
Used the software for:

### "Great product! "

April 26, 2016

5.0

We love TIC! It has made follow-up so easy and quick. We took time to set up all of our automated campaigns but after that was set- easy going! We use it for contact with staff, volunteers and more. We were able to eliminate another online software that we used for emailing and texting because of the package we chose with TIC. So we are also saving money by using TIC. It is simple to use and yes we have had a few questions but customer service is wonderful! They even answered on a Saturday. We love this program and recommend it to any and every church or organization that needs a simple but effective way to follow-up with guest/members.

Review Source

LJ

Lorraine J.  
CoPastor  
  
Used the software for:

### "Very easy to use, just need to follow the instructions, and ask for help if unsure! "

April 10, 2016

5.0

Pros: great way to contact people in your church, and have them feel like they are in the loop of what is going on without YOU have to write individual texts or emails. Great way to store info for contacts list. Cons: people tend to want to respond to the TIC # even if you tell them not to, so you have to check site frequently so people don't end up thinking you are ignoring them.

Review Source

Response from Text In Church

April 10, 2016

Hi there Lorraine! Thanks so much for the review. Our app will be released in the coming weeks... it will include push notifications each time you receive a message. It will eliminate the need to check the site often. You're going to LOVE it!

WS

William S.  
Director  
Non-Profit Organization Management  
Used the software for: I used a free trial

### "Excellent tool"

August 23, 2020

5.0

It allowed a simple way to send out automated texts and communicate with donors - much better than email in terms of reactions...

Pros

It allowed an efficient way to communicate with many people when set up. It's simple and intuitive, once set up saves a lot of time.

Cons

Actually not many negatives, it took a little effort to set up and integrate. We never used the advanced features, unfortunately I couldn't get the project budget approved. If I had... I would!

Review Source

Response from Text In Church

August 24, 2020

Thanks for the review William.

TM

Travis M.  
Senior Pastor  
  
Used the software for: Less than 6 months

### "Great software for churches who love technology."

June 14, 2018

5.0

Pros

This software is amazing for newcomers and first time visitors of a church. You can have them text a number and get immediate responses.

Cons

The price was the only draw back for our smaller church. The tools and customer service was great, we just couldn't afford it.

Review Source

Response from Text In Church

June 14, 2018

Travis! Thanks for the great review.

PM

Patrick M.  
Pastor  
Religious Institutions  
Used the software for: Less than 6 months

### "It's been awesome!"

May 19, 2017

5.0

I gave our team the ability to connect with more people over a longer period of time.

Pros

I love that there are automated processes lined up for us to use with our church. It was easy to use.

Cons

the price is a little high. It's worth it for our church but it was definitely a factor that took some time to decide on.

Review Source

KM

Karen M.  
  
  
Used the software for:

### "Some functions are easy to use others not."

January 25, 2017

4.0

We have been using for over a year; we have not mastered the full use of the program but do feel it is a benefit and would be even more so if we would take the time to fully sit down and take advantage of all the trainings, technical support, etc. One aspect of the program I find difficult to do is to attach an image or document to send with either a text or email message. Overall it is a fine program but to be honest, it takes more effort than we've invested to fully get the benefit out of the program.

Review Source

Response from Text In Church

January 25, 2017

Hi Karen, Feel free to reach out to our support team. We're always happy to help!

lR

liz R.  
Aministration and Children's Pastor  
  
Used the software for: 6-12 months

### "Great software"

February 22, 2017

5.0

We love that we can follow up with people with out a ton of work! This makes it so that as we get bigger we can still have a personal message to people! We also love that when things happen we can send out info to our entire church super easy!

Pros

Easy to use, love the ability to add people quickly!

Cons

Wish it integrated with our database!

Review Source

DL

Dave L.  
Pastor  
Religious Institutions  
Used the software for: 2+ years

### "Great software "

October 8, 2019

5.0

Pros

I love the ease of being able to communicate with our entire congregation in only a few minutes.

Cons

The app is still slow and quirky l, even after multiple updates.

Review Source

DW

Dwaine W.  
Senior Pastor  
  
Used the software for:

### "I really like it and feel it will be a huge benefit for us."

April 10, 2016

3.0

I am having issues with new people texting in but not filling out the forms. Im sure this is not something you guys can help with. Maybe some advice on better communicating the steps to our first time guest?

Review Source

Response from Text In Church

April 11, 2016

Thanks for the review Dwaine! 2 things... 1) Check out the Corner Stone Method Training found in the Guest Follow-up Masterclass. If you need help finding it just let us know. 2) We have a new feature coming out soon that will automatically reach out to folks who text your keyword, but don't fill out your digital connection card. You're going to love it!