Best For

Owners/managers of campgrounds or RV resorts who would like to transition to a computerized reservation system. With the Cloud system remote reservations are easily supported.

Product Details

A simple to use campground reservation system either on your desktop or in the cloud. Inexpensive or even free. The system handles reservations and customer information and ensures sites are not double booked. You can run the system on your computer or have the system as a service (Open Campground in the Cloud). Supports 13 different locales. Cloud system costs thirty cents per site per month (minimum $15). CD for your own computer is $25. Demo on website.

Contact Details

Open Campground

http://opencampground.com/

Founded in 2007

Located in United States

Open Campground Pricing Overview

Open Campground pricing starts at $15.00 per month.There is a free version of Open Campground.Open Campground does offer a free trial.See additional pricing details for Open Campground below.

Starting Price

  • $15.00/month
  • $15 per month in cloud for 50 sites. $25 for cd.

Free Demo

  • Yes

Platform

  • Installed - Mac
  • Cloud, SaaS, Web
  • Installed - Windows
  • Mobile - iOS Native
  • Mobile - Android Native

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

Support

  • Business Hours
  • Online

Open Campground Features

Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Promotions Management
Rate Management
Room Booking Management
Third Party Booking
Asset Management
Check-in / Check-out
Multi-Location
Online Booking
Permit Management
Point of Sale (POS)
Rental Management
Site Maps
Spot Reservations Management
Utility Billing

Open Campground Reviews

Showing 5 of 10 reviews
Overall
4.5/5
Ease of Use
4.8/5
Customer Service
5/5
Sherry S.
Owner/Manager
Leisure, Travel & Tourism, Self-employed
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
February 25, 2019

“OPEN CAMPGROUND...is the Best for Small Campgrounds.”

OverallI never have double bookings any more with this system. Love being able to easily send update emails or reminder emails, which is handy when folks book a month or two or more in advance. LOVE LOVE the group reservation. So handy since I have many groups a year reserving 10 or more sites. The fact the Norm is only as far away as my computer keyboard - he is so quick to answer/resolve any issues I am confronted with. He can fix anything.
Pros1. Ease of entering data 2. Ease of setting up rates, etc. 3. Ease of adjusting it to fit my needs 4. Quick responses from Norm when I have a question. 5. Love using CardConnect for my credit card processing.
ConsI have no cons regarding Open Campground, now after three years I've got it totally figured out and working for me efficiently.
Reviewer Source 
Source: Capterra
February 25, 2019
Lynette G.
Owner
Leisure, Travel & Tourism, Self-employed
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
December 17, 2019

“Exceptional product!”

OverallVery inexpensive, Easy to set up, easy to use and [SENSITIVE CONTENT HIDDEN] is great to work with!
ProsThis software is easy to set up and use.
ConsThere is nothing about this product I dislike.
Reviewer Source 
Source: Capterra
December 17, 2019
David N.
owner
Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Source: Capterra
August 25, 2015

“Great basic reservation software”

OverallAfter having used costly software at a much larger campground, I was very happy to find Open Campground. Ours is only 80 sites, with about 1/2 seasonals, but we do have a variety of rates by site type, season and mid-week vs weekend, and the software allows for all of that. As with any program, there are times I need to over-ride a rate, but that is quick and easy. I have had a few minor issues along the way, but the best part is that ANY TROUBLE I have had has been resolved very quickly after emailing the designer. I get a rapid response, and it is corrected shortly thereafter. We have used the cloud based system, and just started taking the on-line reservations this year. Feel free to use the demo program to the full extent, so you can see what you are able to do. Would strongly recommend this program for other campgrounds.
Source: Capterra
August 25, 2015
Love J.
Manager
Unspecified
Used the software for: Unspecified
Overall Rating
3/5
Ease of Use
4/5
Customer Service
5/5
Source: Capterra
May 24, 2015

“Good program overall”

OverallThe main PRO for Open Campground is cost. From there it is ease of use. It does all of the basics you need for a small park. There are some CONS however. Some of the reports don't work like they should and managing measured add-ons is problematic. The one CON that makes the software almost unusable is the inability to extend a stay beyond a single day at a time. This is a major flaw. You are able to set up rates based on one day, one week or one month but the only increment the software allows is one day at a time. So if you have a camper that comes in for a week and then decides to stay three more days, as an example, you have to do it one day at a time. Worse yet, if you have a special rate for a weeks stay and the camper decides to stay another week the software will not allow you to extend the stay at that rate even day by day. So you have check the guest out and then do a whole new reservation for the additional week. This flaw also applies to monthly stays as well. So if you have a park full of guests that want to extend their stay beyond one day you are stuck doing hours of work checking out and checking back in guests! Other than that, it does what it does and for the price, well, it has its uses. However, over time the hours required to do all of the extra work for stay extensions may justify spending the crazy prices for other campground software packages.

Vendor Response

By Open Campground on May 24, 2015
The extend button is not the only way to extend a stay. One can simply 'show' the reservation and change the dates of the stay. The extend button is only intended for a one or two day extension. You do not have to do a new reservation to change the dates of the reservation.
Source: Capterra
May 24, 2015
Jill B.
Owner
Unspecified
Used the software for: Unspecified
Overall Rating
4/5
Ease of Use
5/5
Customer Service
5/5
Source: Capterra
December 21, 2015

“Great for our small campground.”

OverallWe have a small rv park, just 30 sites, so when I started researching software, I was shocked at how expensive they all were. Plus some charged per reservation. We simply couldn't afford it and it didn't make sense. Through research I came across open campground. It is inexpensive, works fine for our needs, and Norm is great at customer service. Sure, it's not perfect, but what software is and he keep improving it. I don't have experience with other reservations software but I'm sure they all have things you wish were a little different. For the price, I'll take this!
Source: Capterra
December 21, 2015