# Restroworks Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Restroworks the right Restaurant POS solution for you? Explore 643 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/142877/Restroworks/reviews --- Restroworks 4.9 (643) [View alternatives](https://www.capterra.com/p/142877/Restroworks/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 14th, 2026 # Reviews of Restroworks Ease of use 4.9 Customer Service 4.7 ## Pros and Cons in Reviews Rk Raju k ManagerRestaurants, 11 - 50 employeesUsed the software for: Less than 6 months. “Restroworks POS systems consolidate orders from dine-in, takeout, and third-party delivery apps like Swiggy or Zomato into a single dashboard, reducing the chaos of managing multiple apps or tablets.“ January 30, 2026 HM Hussain M ManagerRestaurants, 51 - 200 employeesUsed the software for: 1-2 years. “If main pos is down then printing stops then needs to reload the entire application in other pos.“ May 27, 2026 AK Ashutosh K ManagerFood & Beverages, 11 - 50 employeesUsed the software for: More than 2 years. “We also have a few reports that are very special for us and that we use on a daily basis, such as item-wise contribution, daily sales reports, and taxation summary reports.“ February 26, 2026 OP Om P Purchase ManagerFood & Beverages, 51 - 200 employeesUsed the software for: More than 2 years. “Customer support helpline number mostly comes busy and we have to wait to connect with the support person to resolve the queries.“ January 30, 2026 SA Salman A Restaurant ManagerFood & Beverages, 11 - 50 employeesUsed the software for: 6-12 months. “Restroworks best thing is online ordering you wont miss the orders even if internet goes down we have a seprate access to check online orders in a different portal which can be accessed through any mobile phone or laptop.“ June 29, 2026 PS Paan S ServerFood & Beverages, 51 - 200 employeesUsed the software for: 6-12 months. “Also, certain reports or settings can feel slightly complex until you get familiar with the system. And sometimes slowness issue in application.“ March 28, 2026 VM Vinoth M ManagerRestaurants, 51 - 200 employeesUsed the software for: 6-12 months. “We are using KDS Kitchen display screen where the menus are displaying directly in kitchen once order is punched from POS this helps restaurant in reducing time and maintain efficiency across the restaurants.“ April 11, 2026 RY Radha Y Store AdministratorFood & Beverages, 501 - 1,000 employeesUsed the software for: More than 2 years. “Some time online order lands late on our billing screen but this issue might occur due to internet also.“ June 13, 2026 ## Showing most helpful reviews Showing 1-25 of 643 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Iyappan R. System Admin Restaurants Used the software for: 1-2 years ### "All-in-One Billing for Restaurant & Sweet Shop Operations" June 19, 2026 5.0 Since this is cloud-based, the reports can be managed from anywhere, at any time. As mentioned, there are more features available to manage the restaurant using this system. Integrations, CRM, a mobile app, and module-like options are also available. Pros Restroworks billing software has all the options related to restaurant and sweet shop operations. From enterprise-level menu creation to outlet-level billing, everything is available within one system. It also includes features like KDS, QR Code and delivery Integrations etc. Cons Some times loading and syncing issue facing while creating menus but not majorly, but this still can be resolved. Review Source PB Partha B. Food and Beverage Manager Hospitality Used the software for: Less than 6 months ### "A Very good software with good customer support" June 25, 2026 5.0 So far my experience is really good with implementation member \[sensitive content hidden\]. He is very good in understanding our requirement and quick to provide the solution. He is available all the time whenever we require support. Overall the software is also good operationwise. Pros Restroworks is giving the freedom from manual work by integrating with the PMS software directly. It is very to manage the restaurant with the help of restroworks. Customer support and implementation team member \[sensitive content hidden\] is very good with their understanding. It is possible to define the online payment separately. Cons The generation of the bill number is not effective as it generates the bill number starting from each terminal number and then starts from number 1. Instead it should continue the bill series which is already started on another terminal. Switched from [IDS Prime](https://www.capterra.com/p/198103/IDS-Prime/) Management is standardizing the software used in F&B department Review Source Krishna Kanhaiya K. Assistant Manager Food & Beverages Used the software for: 1-2 years ### "Feedback submission" January 23, 2025 3.0 It is good experience with restroworks. I don't have any issue. Pros Smooth working and No interruption. Restroworks has no issue while connecting with network. Cons For multiple right for multiple user. We should one user id and password for multiple rigths Review Source BB Biswajit B. Food and Beverage Executive Hospitality Used the software for: Less than 6 months ### "Very very useful software for Hotels" June 25, 2026 5.0 Overall, from operation point of view the software is fulfilling all needs we have. The customer support system is also very good. Mr. Prasad from implementation is very good as a trainer and troubleshooter. Pros The most beneficial part is the order punching, automated KOT printing and real time basis reports generation Cons the bill number generation method is not as per our standard. the software generated the bill terminal wise which is not good for our account department Switched from [IDS Prime](https://www.capterra.com/p/198103/IDS-Prime/) management decision to standardize the software in all hotels. Review Source R. Rajshree .. Manager Restaurants Used the software for: 2+ years ### "Great software for restaurant- Thane sbarro" May 8, 2026 5.0 Our overall experience with Restroworks has been very good. The POS system is easy to use and makes our daily restaurant work simple and smooth. Features like sales reports, online order integration, and inventory tracking help us manage operations better. It saves time, reduces manual work, and helps everything run more efficiently at our Thane branch. Pros We are using Restroworks at the Thane branch of Sbarro, and we are very satisfied with the POS system. It provides excellent features such as reporting, online order integration, and inventory management. The system has made our operations much easier, smoother, and more efficient. Cons Some time, support takes time to connect but it is rare. If possible they should improve on this. We get solution for the problems. Review Source SK Setu K. IT Manager Hospitality Used the software for: 2+ years ### "Billing Feedback -Dough And Cream" June 9, 2026 5.0 We have started using Restroworks as billing system at our all the outlet Dough and Cream easy for the staff to manage the billing reports are very good and real time best thing is support and really great support from Manichand for any support regarding any issues. Pros Using Restroworks billing system at our all outlet Dough and Cream from 3 Year and this the best billing system easy to manage the billing software that we More focuse on our customers experience.customer support is very nice.system is bugs and issues Free which is great things and this is true value for money. Cons Everything is perfect nothing is dislikes best billing system very user friendly and easy to setup and depends on the internet services only. Review Source DTB Dawa Thendup B. Manager Restaurants Used the software for: I used a free trial ### "Excellent customer service " June 21, 2026 5.0 My overall experience with Retrowork has been very satisfactory. The team has been professional, responsive, and supportive throughout. Based on my experience, I would definitely recommend Retrowork to newly opened restaurants looking for reliable and efficient services. Special Thanks to \[sensitive content hidden\] for help. Pros The prompt customer service we received whenever we reached out for assistance was highly appreciated. The team responded quickly, addressed our concerns professionally, and ensured that our needs were met efficiently. Their responsiveness and dedication to customer satisfaction made our experience excellent. Cons I have not faced any customer grievances so far, as the staff has always been professional, courteous, and prompt in addressing any queries or concerns. Review Source AK Akshay K. Manager Restaurants Used the software for: 2+ years ### "Kalpdrum Hospitality review for Restroworks POS" June 13, 2026 5.0 We are using this POS software from last 3 years for billing punching and taking orders from customers. It is very easy to learn software and has good user-interface. Pros Academy feature is very good for our new staff as in that module all the training sessions and updated software knowledge is there which helps to trained our staff very fastly. Cons As of now, there is no any issue we found in the software. All is working fine as we needed from the POS team. Review Source SK Sachin K. Manager Hospitality Used the software for: 2+ years ### "Goldfinch Hotel Mangalore review for Billing POS" May 21, 2026 5.0 We are using Restroworks billing POS for billing and reporting purposes for our Hotel. It is very user-friendly software for Hotel Management. Banquet module is also a very good feature which helps to take reservations. Pros Integration with Hotelogix is very useful for managing our guests data on server. All bills are automatically synced with Hotelogix after settling the bill in Restroworks POS. Cons Sometimes bill prints are not in proper alignment, but we call the support team agents and they fixed the alignment issue. Review Source JK Jitender K. Manager Restaurants Used the software for: 2+ years ### "Sbarro Koramangla review for Restroworks POS" May 17, 2026 5.0 We are using Restroworks billing POS from last 2 years for billing and punching. It has very smooth and fast interface. Printing of bills are very fast which helps to attend more customer at a time. Pros Cockpit application is very good which helps us to check our outlets sales on our mobile phone. The reports are upto date and accurate, also helps to file GST. Cons Sometimes support number is not reachable, but after sometime we received a callback and they help us to resolve the issue. Review Source PN PRERNA N. Sr. Accountant Restaurants Used the software for: 1-2 years ### "Billing feedback from-Aditya Birla New Age Hospitality" January 25, 2026 5.0 Overall, my experience with Restroworks has been very positive and reliable. The software has helped streamline restaurant operations by bringing billing, inventory, and reporting onto a single platform. Daily sales tracking is accurate, and the reports make it easier to analyze performance and control costs. The system is stable for day-to-day usage, even during peak business hours. Customer support has been responsive whenever assistance is required, especially during onboarding and feature clarifications. While there are occasional minor issues or bugs, they are resolved quickly without affecting operations. Pros What I like most about Restroworks is how well it covers every critical aspect of restaurant operations under one secure platform. The security standards are reliable, ensuring that sales data, inventory, and financial records are well protected. In terms of value for money, the pricing is justified considering the wide range of features offered, including inventory control, recipe management, POS integration, and reporting. The restaurant management tools make daily operations smooth across multiple outlets. Sales tracking is accurate and available in real time, which helps in better decision-making. Whenever issues arise, customer support is responsive and knowledgeable. While there are occasional bugs and issues, they are resolved quickly through updates, making the system dependable overall. Cons Nothing as off very good billing system to manage the restaurant. If any thing we will get connect with team. Review Source PS Praveen S. Manager Hospitality Used the software for: 2+ years ### "Simple and easy pos application- First coffee, Kailash Colony" January 15, 2026 5.0 We can update an item’s status to in stock or out of stock directly from the billing screen. With the right permissions, we can also manage prices at the cluster level. We can add items with their variants option for online orders, and for takeaway we can directly search for the variants option. This saves a lot of time. Pros Restroworks is a simple, easy, and feature-rich application. Restroworks is a new-generation POS application. I have used many POS applications, but Restroworks is very good and has some unique features, like marking an item as out of stock directly from the billing front screen, where anyone can quickly set an item as in stock or out of stock. We can also add variant options for items for online partners, and for takeaway orders we can use the existing setup without base items. This saves a lot of time while punching orders. The team is good and helpful, and Rahul is very nice. We have Paytm integration and EDC integration, which also help us track real-time transactions. The Academy is also very helpful for training new people. Cons We don’t have any escalation matrix in billing to void or apply a discount. We have to wait for the Area Manager to enter their passcode. Review Source HB Hitesh B. Finance Cotroller Hospitality Used the software for: 2+ years ### "Restroworks review by Staybloom." February 24, 2026 5.0 Overall its a good experience with Posist , whenever we require any help or support team is ready to assist our queries and challenges. Pros We are using Restroworks from past 7 years, no issue in terms of billing, inventory and support. Team is very supportive we are happy with the service and ready recommend to others. Cons As per my experience no any such dislikes observed all is going Good. no issue till now from restroworks. Review Source NK Nadeem K. Manager Restaurants Used the software for: 2+ years ### "Dosa Coffee review for Restroworks POS Application " May 4, 2026 5.0 We are using Restroworks Application from last 3 years for billing and reporting purposes for our outlet. It has multiple online integration like Swiggy, Zomato, Magic Pin etc. which helps to accept the orders in the software. Pros Restroworks Academy is very useful for our new staff to learn about the software very fast and also reduce the training duration. Cons Sometimes printers are getting stopped in rush hours, but we call the support team and they fixed the issue instantly. Review Source VK Vicky K. Manager Restaurants Used the software for: 2+ years ### "Feedback for Billing POS by Gopizza Outlet" April 5, 2026 5.0 We are using the Restroworks software from last 3 years for billing and reporting purposes. It is very user-friendly software, multiple reports for verifying the sales data and online integrations are also available like Swiggy, Zomato etc. Pros Cockpit application is very useful for us as we can check the outlet sales on our mobile phone. The UI of software is very good which makes the billing faster. Cons Sometimes support number is not reachable, otherwise rest is working fine as we needed from Restroworks Team. Review Source SK Sunil K. Chef Restaurants Used the software for: 1-2 years ### "Helpful Application with Reporting Functionality" April 29, 2026 4.0 The application is really helpful in managing restaurants operations at various level one at billing the next is online orders and the third is inventory level. The billing and inventory helps alot in managing restaurant operations with the reporting functionality. Pros Posist software is very helpful in running restaurants and online orders. It has various features one of them is tab wise price changes it helps alot for having different prices for different tabs. Reporting features are very valuable as multiple reports are there which helps in getting sales as and when required. Cons The application works entirely on iot device if its down only pos is operational needs to comeup with something which can have all the pos working. Review Source RD Rudresh D. Purchase and Operation Head Food & Beverages Used the software for: 2+ years ### "Super Customer Services with Restroworks" January 6, 2025 5.0 With Restroworks we can manage the process from 1 place and update the entries to the system and also reports are good but need feature for bulk download. Pros We are having restroworks in our all the running Anardana outlets but we proudly want to share the feedback for it. Firstly i want to thanks the team who provide the support when we stuck somehere with the process. This is a Restaurants and bar based application and every feature designed accordingly. From 1 place we can manage all the Anardana Outlets. Cons As a brand we want to download the monthly reports but in the application we have to enter our email and we will get this reports over the email. Review Source LT Lavika T. Assistant General Manager Hospitality Used the software for: 1-2 years ### "Best Billing System -Restroworks feedback by the Porcupine " May 7, 2026 5.0 Restroworks Billing system help us to improve the guest experience we an Manage the offer and promotion to increase the sale accordingly. Which is great things in this billing system Pros We are using Restroworks as Billing system at our outlet The Porcupine billing system is bugs and issue free easy to implement and customer support is very good by the team.i would like thank you to \[sensitive content hidden\] for his outstanding support and training thought out the set and after as well. Cons Nothing as off now evrything is perfect if anything we will connect and discuss about with team rest everything is fine Review Source SA Shivendra A. BBC Administrator Food & Beverages Used the software for: 1-2 years ### "Experience in bekary business " November 29, 2025 5.0 Great software, quick Awesome feature as per business requirements and customise it faster according to requirements with \[sensitive content hidden\] of support. Pros Awesome feature as per business requirements and customise it faster according to requirements with Mr. Akshay. Cons Everything working fine. Nothing is disappointing for the business requirement. We are happy to working with restroworks. Review Source Mithun N. Manager Hospitality Used the software for: 2+ years ### "Restyeview By Tommy's Bangalore" July 15, 2025 5.0 Overall it s a great experience! I am using the Posist from last 2 years on daily basis for our restaurant operations, Reports , analytics and more. Pros I like billing part in Restroworks especially beacuse it is very much easy to use the billing compared to other softwares. Reports are very much detailed and easy to access. We are also usingh the tablets for billing which allows us to take the orders in more easily and conveniently. Cons As of now nothing we foung least about restroworks, will share if anything found least in future.... Review Source Response from Restroworks December 3, 2025 Dear Mithun, We truly appreciate your feedback. It's wonderful to know you had a positive experience with Restroworks. Your feedback gives us the motivation to continue doing our best. Best, Team Restroworks AK Ashutosh K. Manager Food & Beverages Used the software for: 2+ years ### "Easy-to-Use App Perfectly Aligned with QSR Operations" February 26, 2026 5.0 We have 180+ reports, and they are very good and match our requirements. Almost every report we need is available in this application. We also have a few reports that are very special for us and that we use on a daily basis, such as item-wise contribution, daily sales reports, and taxation summary reports. Pros This application is very easy to use for a QSR outlet. It is well defined and properly aligned with QSR operational needs. We use it on a daily basis for operations such as order punching and running offers. It is also very helpful for searching orders and applying the offer discount. Cons I don’t have any dislikes at the moment, and there are no daily operational issues so far........... Review Source NK Nayan K. GRO Restaurants Used the software for: Less than 6 months ### "Effortless and Restaurant Billing with Automated Integrations - E.city Brikoven" December 18, 2025 5.0 Anytime sales data can be checked from the cloud reports. Orders landing from made easy through integrations. Offer management, automate reports are good. Pros It is really very simple and easy billing software for to manage our restaurant. As master and billing are separated no disturbance while billing and punching the orders. More over all integrations can be done and automatically the orders are landing in the POS as there is no manual update required Any kind of printing can be done to get the orders Default Offers can be set which automatically apply only with limited permission. Overall simple and worthy system. Cons Sometimes without syncing the bills find difficulties in reports but can be managed after auto sync. Reports generation period can be increased more. Review Source SA Salman A. Restaurant Manager Food & Beverages Used the software for: 6-12 months ### "Seamless Online Ordering, Never Miss an Order" June 29, 2026 4.0 Revenue generated through online orders is the most important feature, and QR ordering plus the Kiosk feature also benefit restaurants. The team is always available to help when needed. The application includes a KDS (Kitchen Display System) that helps prepare orders by organizing the various preparation levels required to make each item. Pros Restroworks best thing is online ordering you wont miss the orders even if internet goes down we have a seprate access to check online orders in a different portal which can be accessed through any mobile phone or laptop. The orders lands automatically once the internet is restored and gets auto settled. Cons There is nothing as of dislikes for now. The application is working fine and good and there is no issue yet. Review Source sB saikat B. GM Restaurants Used the software for: 1-2 years ### "Good POS with reliable support" May 29, 2026 4.0 Good -It addressed our lack of reliable data and off-site visibility. Previously, tracking sales and settlements was a manual headache. Now, with detailed reports and the mobile Cockpit app, I have instant, accurate insights into sales performance from anywhere. This allows for better tracking, analysis, and informed business decisions. Pros Prompt Service Support, reliability and support is what makes it good.The fast, smooth billing and seamless online order integration is appreciated. Cons need few more scope to implement few things like local integrations as per the region. This will help us to utilize 3rd parties in a better way Review Source RS Reena S. Brand Head Restaurants Used the software for: 1-2 years ### "Review for Billing POS by Aditya Birla " June 25, 2026 5.0 We are using the Restroworks POS for billing and inventory purposes to manage our sales and raw material consumption. Its very vast and user friendly software which helps to make our operations smooth. Pros Multiple integrations like Swiggy, Zomato, Eatapp are available in software which helps to use multiple aggregators inside the application. Cons Sometimes support number is not reachable, but after sometime we will get callback after team helps us to resolve the concerns. Review Source Similar Products Featured ## Related categories [Restaurant Management](https://www.capterra.com/restaurant-management-software/)[Food Truck POS Systems](https://www.capterra.com/food-truck-pos-systems-software/)[Online Ordering](https://www.capterra.com/online-ordering-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.