# Restroworks Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Restroworks the right Restaurant POS solution for you? Explore 592 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/142877/Restroworks/reviews --- Restroworks 4.9 (592) [View alternatives](https://www.capterra.com/p/142877/Restroworks/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 14th, 2026 # Reviews of Restroworks Ease of use 4.8 Customer Service 4.7 ## Pros and Cons in Reviews Rk Raju k ManagerRestaurants, 11 - 50 employeesUsed the software for: Less than 6 months. “Restroworks POS systems consolidate orders from dine-in, takeout, and third-party delivery apps like Swiggy or Zomato into a single dashboard, reducing the chaos of managing multiple apps or tablets.“ January 30, 2026 OP Om P Purchase ManagerFood & Beverages, 51 - 200 employeesUsed the software for: More than 2 years. “Customer support helpline number mostly comes busy and we have to wait to connect with the support person to resolve the queries.“ January 30, 2026 AK Ashutosh K ManagerFood & Beverages, 11 - 50 employeesUsed the software for: More than 2 years. “We also have a few reports that are very special for us and that we use on a daily basis, such as item-wise contribution, daily sales reports, and taxation summary reports.“ February 26, 2026 PS Paan S ServerFood & Beverages, 51 - 200 employeesUsed the software for: 6-12 months. “Also, certain reports or settings can feel slightly complex until you get familiar with the system. And sometimes slowness issue in application.“ March 28, 2026 VM Vinoth M ManagerRestaurants, 51 - 200 employeesUsed the software for: 6-12 months. “We are using KDS Kitchen display screen where the menus are displaying directly in kitchen once order is punched from POS this helps restaurant in reducing time and maintain efficiency across the restaurants.“ April 11, 2026 RC RESHIKESH C OPERATIONS MANAGERHospitality, 201 - 500 employeesUsed the software for: 1-2 years. “Sometimes the software has glitch this happens due to internet breakdown. if there is anything else we will update“ June 17, 2025 SG Sumit G ManagerRestaurants, 11 - 50 employeesUsed the software for: More than 2 years. “Restroworks Pos application is a full fledged software where you can integrate all type of online aggregator or payments integrations as well“ February 26, 2026 AC Anand C Asst. Manager Finance and AccountsRestaurants, 501 - 1,000 employeesUsed the software for: More than 2 years. “Reports heading are not standardize, it keeps on changing from reports to reports.“ July 29, 2025 ## Showing most helpful reviews Showing 1-25 of 592 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Sandeep R. Director Restaurants Used the software for: 2+ years ### "Reliable POS partner since 2012" April 15, 2026 5.0 It's highly secure, great value for money and extremely proactive to find solutions to any issue. After over decade of using this I feel 100% satisfied Pros Restroworks customer supports sets them apart. User interface is simple and precise with all required information easily accessible. Reports and analytics is another area where Restroworks shine. Cons Cant really think of anything that I dislike. Every time I find something that I could think so is already built in and I just have to be directed by customer support Review Source DV Dhanakumar V. Manager Hospitality Used the software for: 2+ years ### "Effortless Billing and Order Management" March 28, 2026 5.0 All sales are captured, reports able to generate as and when required, integration parts are very good. Overall, it is good. Pros Restroworks Billing software made easy for the billing (dine in, take away, and for delivery) recently we integrated with delivery partners, and it is easy that we receive orders automatically. Also easy to manage the menu items with multiple categories. Very good support. Cons Sometimes if internet slow or not available need to connect offline billing, apart from that all good. Review Source Krishna Kanhaiya K. Assistant Manager Food & Beverages Used the software for: 1-2 years ### "Feedback submission" January 23, 2025 3.0 It is good experience with restroworks. I don't have any issue. Pros Smooth working and No interruption. Restroworks has no issue while connecting with network. Cons For multiple right for multiple user. We should one user id and password for multiple rigths Review Source SP Santosh P. Accountant Restaurants Used the software for: Less than 6 months ### "Making the life easy for F&B" January 23, 2026 5.0 Overall The software has made the life easy for us. The support is also good. The automation is also very helpful for us Pros The implementation of the software is very smooth. Mr. Prasad has helps us a lot in learning the software throuroughly. Cons report section can be in printable format which is currently not available in the software all reports are coming online which is sometime creating inconvenience to us. Switched from [HS/3](https://www.capterra.com/p/215223/HS-3/) we wanted to improve the automation with the POS software. Review Source R. Rajshree .. Manager Restaurants Used the software for: 2+ years ### "Great software for restaurant- Thane sbarro" May 8, 2026 5.0 Our overall experience with Restroworks has been very good. The POS system is easy to use and makes our daily restaurant work simple and smooth. Features like sales reports, online order integration, and inventory tracking help us manage operations better. It saves time, reduces manual work, and helps everything run more efficiently at our Thane branch. Pros We are using Restroworks at the Thane branch of Sbarro, and we are very satisfied with the POS system. It provides excellent features such as reporting, online order integration, and inventory management. The system has made our operations much easier, smoother, and more efficient. Cons Some time, support takes time to connect but it is rare. If possible they should improve on this. We get solution for the problems. Review Source SN Swapnil N. IT Manager Food & Beverages Used the software for: 2+ years ### "Reliance Armani Cafe Review" April 25, 2026 5.0 Restroworks academy gives complete understandings about Restroworks functionality. For first time user it is very useful and self learning. Bill Dynamic Qr is very good, customer can scan and pay the amount directly with their phones. Pros Most of the features needed for a QSR and restaurant POS are available in this application. The new store setup time is short, so the store opening process is smooth. Restroworks acadamy provides a complete understanding of Restroworks application functionality. For a first-time user, it is very useful for self-learning. Support is good. The support team keeps taking feedback from the user until the issue is resolved. Special thanks to \[sensitive content hidden\] for his dedication in providing support and timely resolution. Cons As of now billing process working smoothly, will be keep monitoring and if there is feedback from store then will update to POSISIT support team Review Source JK Jay K. Head Cashier Restaurants Used the software for: 1-2 years ### "Review by - K's Verandah - Swastik Universal" March 26, 2026 5.0 Online order tracker application is really usefull and it helps us keep track of online orders in real time. This is simplifies the order queue management easly for day-to-day work operation. Pros Restroworks billing and online integration is very easy to operate in daily operation and its support us to manage operation smoothly and it's highly helpful for faster and error-free billing. Restroworks supports a wide range of reports like centralized enterprise outlet sale, menu mix reports for audit purposes. Also, we can access live reporting from anywhere using the Cockpit app and all sales data is secured on cloud server that we access from anytime and anywhere. Cons Billing table view is not working someties but when we connect to the Support team, the issue has been fixed immediately. As of now, nothing to dislike and overall good application. Review Source PS Paan S. Server Food & Beverages Used the software for: 6-12 months ### "Helpful POS system for managing orders and billing" March 28, 2026 5.0 Overall, using Restroworks has made daily restaurant management more easy. From printing KOT to doing settlement. From online orders to reports, everything is good. Pros Our experience with Restroworks has been positive so far. The platform helps streamline daily restaurant operations and makes it easier to track sales and performance through detailed reports. Order management and menu updates are also quite convenient, which helps reduce manual work during busy hours. Another good aspect is the customer support team, which is generally responsive and helpful whenever we need assistance with configuration or troubleshooting. Cons Some configurations and advanced settings can take a little time to understand for new users. Also, certain reports or settings can feel slightly complex until you get familiar with the system. And sometimes slowness issue in application. Review Source HDK Hari Darshan K. Manager Food & Beverages Used the software for: 2+ years ### "Streamlines Daily Operations with QR Ordering, KDS, and Helpful Support" March 20, 2026 5.0 Very good reports. They are very helpful for our daily sales reporting and for item-wise contribution reports. We also have new posting reports, which are very useful for checking daily sales on a regular basis and for reviewing all payment transaction details. Pros Very helpful for daily operations, especially for order taking. We use QR ordering, which is very helpful because the orders land directly in the application. It’s also very good for the kitchen display system, and it’s easy to check and manage orders. I can update the service team information as needed. We also have auto offers applied in the application, which is very helpful for running operations smoothly. Very helpfull for the support team. we have multiple integration in this application. Cons Nothing, as of now, to dislike. It is very helpful for day-to-day operations and works well on a daily basis. Review Source Chanda K. Accounts Manager Restaurants Used the software for: 6-12 months ### "Restrowork Makes Account and Store Management Easy" April 30, 2026 5.0 Posist’s menu management for online orders helps us handle and track those orders within the same billing platform, which makes the overall process more organized and convenient. Pros This is very helpful for continuing account and store management. It’s very useful on an online platform. Cons So far, there’s nothing we dislike about the Restrowork software. If we need any improvements to the billing, we’ll let the Restrowork team know. Review Source AP Abhijit P. DGM Restaurants Used the software for: 1-2 years ### "Simple, Feature Restaurant POS with Easy Delivery Integration" March 7, 2026 5.0 Majorly all the sales are recorded and able to check the reports as per our requirement. Any integration can be done like delivery partners. Printing, payment mode, online payment like options are made easy. Pros POS Billing is really having all the options related to restaurant. In and out having all the features. Also Integration for delivery really made easy receiving the orders and settle. Same as reports also we can get all type of reports for clusters. Overall simple and easy restaurant POS. Cons Initially faced some issues in integration but once setup done it is working fine, nothing issue. Also syncing some times issue. Review Source HB Hitesh B. Finance Cotroller Hospitality Used the software for: 2+ years ### "Restroworks review by Staybloom." February 24, 2026 5.0 Overall its a good experience with Posist , whenever we require any help or support team is ready to assist our queries and challenges. Pros We are using Restroworks from past 7 years, no issue in terms of billing, inventory and support. Team is very supportive we are happy with the service and ready recommend to others. Cons As per my experience no any such dislikes observed all is going Good. no issue till now from restroworks. Review Source NK Nouman K. IT Manager Restaurants Used the software for: 2+ years ### "Siolim Navtara for Restroworks" October 5, 2025 5.0 Restroworks solved our problem of disconnected systems. By unifying billing and online orders, it eliminated errors and saved hours. The benefit is streamlined operations with seamless data flow and improved efficiency. Pros The seamless unification of billing, online orders, and menu management into a single platform is exceptional. We no longer juggle multiple systems, which drastically reduces errors and saves time. Having everything centralized has streamlined our entire operational workflow beautifully. Cons After extensive use, we've found very little to critique. The system is remarkably robust. If we had to suggest an improvement, it might be more customizable dashboard widgets for the Cockpit app. Review Source Response from Restroworks December 3, 2025 Dear Nouman, Thank you for taking the time to leave us such a delightful review. Your feedback and support are invaluable to us at Restroworks. We're thrilled you enjoyed using the platform and that your experience met your expectations. At Restroworks, we strive to provide the best service possible and your feedback is crucial for improving. Best, Team Restroworks RD Rudresh D. Purchase and Operation Head Food & Beverages Used the software for: 2+ years ### "Super Customer Services with Restroworks" January 6, 2025 5.0 With Restroworks we can manage the process from 1 place and update the entries to the system and also reports are good but need feature for bulk download. Pros We are having restroworks in our all the running Anardana outlets but we proudly want to share the feedback for it. Firstly i want to thanks the team who provide the support when we stuck somehere with the process. This is a Restaurants and bar based application and every feature designed accordingly. From 1 place we can manage all the Anardana Outlets. Cons As a brand we want to download the monthly reports but in the application we have to enter our email and we will get this reports over the email. Review Source RK Ravinder K. Manager Restaurants Used the software for: 2+ years ### "Review for Restroworks by Bloom Hotel - Katra" May 7, 2025 5.0 Sometimes, the printer doesn’t work during busy hours, but when we contact support, they respond quickly and fix it right away—that’s one of the good things about the software. Everything else works faster and smoothly. Pros The software gives us different types of reports that are easy to understand, which really helps with managing our sales. What I like the most is that we can send the data to our email in just a few seconds—super quick and convenient. Cons We've been using Restroworks for a long time, and it's been a great experience. The billing screen is super easy to use, and our staff picked it up really quickly. Setting things up on the backend is also simple and doesn’t take much time. One feature we really like is the QR ordering—customers can scan a code and order from their phones while sitting at their table. It makes everything smoother. The system also handles reports, inventory, and online orders really well. Overall, it's a very user-friendly and efficient tool for our restaurant. Review Source KK Konang K. Manager Restaurants Used the software for: 1-2 years ### "Review for Restroworks by BrikOven - Bellandur" June 5, 2025 5.0 I’ve used many POS systems in my career, some were flexible, while others were difficult to use. But this is the first POS that really understands what I need. It has the right mix of useful features and ease of use. Everything works smoothly and helps both business owners and staff have a better experience. Pros The best part of this software is the Restroworks Academy. It helped us understand the entire system, and my staff learned to use it quickly with its help. This saved us time and improved our workflow. Thank you, Restroworks, for making things easier for us. Cons Some of the reports have not been accessible or extractable for over a week, and this issue needs to be investigated and resolved. The rest of the reports are functioning as expected. Review Source GV Gopi V. Manager Restaurants Used the software for: 1-2 years ### "Going offline without fear" January 24, 2026 5.0 the system is intuitive and easy to learn, even for staff with limited tech experience. The dashboard is clean, and common tasks (like splitting bills or modifying orders) are straightforward. A major advantage for restaurants in areas with unreliable internet—RestroWorks can process orders offline and sync data once connectivity is restored, preventing disruption during service. Pros RestroWorks combines POS with inventory management, accounting, CRM, and kitchen display systems (KDS) in a single platform. This integration reduces the need for multiple software subscriptions and streamlines operations. Cons During peak hours with high transaction volumes with weaker internet, impacting service speed. There is nothing more then this to take it up. Review Source NK Nayan K. GRO Restaurants Used the software for: Less than 6 months ### "Effortless and Restaurant Billing with Automated Integrations - E.city Brikoven" December 18, 2025 5.0 Anytime sales data can be checked from the cloud reports. Orders landing from made easy through integrations. Offer management, automate reports are good. Pros It is really very simple and easy billing software for to manage our restaurant. As master and billing are separated no disturbance while billing and punching the orders. More over all integrations can be done and automatically the orders are landing in the POS as there is no manual update required Any kind of printing can be done to get the orders Default Offers can be set which automatically apply only with limited permission. Overall simple and worthy system. Cons Sometimes without syncing the bills find difficulties in reports but can be managed after auto sync. Reports generation period can be increased more. Review Source RC Ravi C. Operation Manager Food & Beverages Used the software for: 2+ years ### "Tfs Food Court, Haridwar" December 23, 2025 5.0 Application is quite difficult to understand but process is simple. Tab allocation and vendor wise price and tax mapping is very good. Reciepes Consumption as per define and sale gives you 99% accuracy. Pros Application is quite difficult to understand but process is simple. Tab allocation and vendor wise price and tax mapping is very good. Team is helpful they help us in holidays and weekend as well. Reciepes Consumption as per define and sale gives you 99% accuracy. Cons for us its working fine and we do not have any issue with the application just suggestion to improve the Support level. Review Source SA Siddik A. Manager Restaurants Used the software for: 1-2 years ### "Best Billing and Order Management for Restaurants" November 30, 2025 5.0 Previously, we faced challenges with manual billing, but this system has transformed the way we work. The quick service mode is especially helpful during busy periods, making a significant difference. Additionally, customer support has been consistently responsive. Pros This software has really streamlined our daily billing process. Orders are entered quickly, invoices are clear, and end-of-day closing now only takes a few minutes. Our team was able to learn how to use it in just one day thanks to its very straightforward interface. Cons Choosing this system was one of the best decisions we've made for our restaurant. It manages dine-in, takeaway, and online orders with ease. The reports are comprehensive and genuinely helpful for monitoring weekly sales and evaluating how our menu items are performing. Review Source AC Anand C. Asst. Manager Finance and Accounts Restaurants Used the software for: 2+ years ### "Accounts experience of using Posist application" July 29, 2025 4.0 Overall it's a great experience to use Posist application from accounting point of view where can can get all the information directly from the software on a single click. Pros We are using the application to push data to our Tally server for accounting purpose. Reports are very detailed, bill wise report, gst reports has lot of information. We can generate reports from every brands and every outlet. \[sensitive content hidden\] assisted us with Tally integation, we were facing issue with data transfer to tally which was resolved by the team. Cons Need an option to generate custom report as per my requirement instead of generating multiple reports to get a specific set of data. Reports heading are not standardize, it keeps on changing from reports to reports. Review Source Response from Restroworks December 3, 2025 Dear Anand, Thank you for taking the time to leave us such a delightful review. Your feedback and support are invaluable to us at Restroworks. We're thrilled you enjoyed using the platform and that your experience met your expectations. At Restroworks, we strive to provide the best service possible and your feedback is crucial for improving. Best, Team Restroworks KC Kalpesh C. IT Executive Food & Beverages Used the software for: 2+ years ### "Belgian Waffle Company" October 27, 2025 5.0 With the help of restroworks OfCourse because of their support we expand our business also, Easy to train our new outlet staff with the help of training vedios Pros Nice implementation and support team members always helpful and very supportive. 100% easy to understand Cons No negative comment at all for the team, Very Satisfied with all teams sales, Support and implementation. Review Source Response from Restroworks December 3, 2025 Dear Kalpesh, Thank you for taking the time to leave us such a delightful review. Your feedback and support are invaluable to us at Restroworks. We're thrilled you enjoyed using the platform and that your experience met your expectations. We are committed to providing top-quality services and maintaining high customer satisfaction, and your positive review reaffirms the hard work we put into this every day. Thank you once again for your wonderful words of appreciation. Best, Team Restroworks VS Vinod S. F n B Controller Food & Beverages Used the software for: 2+ years ### "Irish House, Goa Feedback for the Application" December 11, 2025 5.0 Before taking the orders we have to place our passcode to punch anything and will show this on his name, We can also check the User wise reports to analyses. We can maintain our records with the restroworks central CRM. Pros Restroworks is a perfect application for the Finedine restaurants, We are using the application in our daily process and we are happy with the features and services provided by their team. In our outlets we are having central CRm option which helps us to maintain the our customer data and records. Cons We are not having open Foods allowed here and this is a problem for us. nothing as off now any dislike Review Source BR Basant R. General Manager Hospitality Used the software for: 2+ years ### "Implementation experience with \[sensitive content hidden\]" January 7, 2026 5.0 Overall Experience with Restroworks so excellent with implementation phase and support. The application has ease of use with the the vast features. Pros From the last one month we are using Restroworks and found smooth implementation and support during the implementation is very help full and the implementation consultant \[sensitive content hidden\] is always ready to help even in odd timing - late nights. Cons Sometime support number is unable to connect with respective person. and then we redirect to support where ticket transfer to that person and then follow happening this could be little better. Review Source BB Bandana B. Ambasedder Restaurants Used the software for: 1-2 years ### "Review by BrikOven - Indiranagar" June 17, 2025 5.0 Pros Restroworks it's a reliable and user friendly software that greatly supports daily operations - from billing and printing and monitoring sales and revenue. Its intuitive dashboard and details reports make it easy to track performance. Cons application offer so many features that it cover all our needs. overall, it's been a smooth and hassle free experience and there is nothing to dislike. 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