# Page 3 | Restroworks Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Restroworks the right Restaurant POS solution for you? Explore 605 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/142877/Restroworks/reviews

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Restroworks

4.9 (605)

[View alternatives](https://www.capterra.com/p/142877/Restroworks/alternatives/)

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Last updated May 14th, 2026

# Page 3 - Reviews of Restroworks

## Showing most helpful reviews

Showing 51-75 of 605 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

GL

Gaurav L.  
Manger  
Food & Beverages  
Used the software for: 2+ years

### "Restrworks POS Makes Order Taking and Offers Effortless"

February 24, 2026

5.0

Very good reports—simple and easy to understand. Some reports I use on a daily basis, like DAILY SALES REPORTS, TAXATION SUMMRY REPORTS, and ITEMS WISE CONTRIBUTION REPORTS. One posting report shows everything, including sales and payment received transaction details.

Pros

I’m very happy using the Restrworks POS application. It’s very easy for order punching and order taking. We also create multiple offers and set them to work automatically. It’s easy to use across multiple sections, tab-wise, for order punching, and I can check section-wise reports without any hassle.

Cons

I only need to get the enterprise reports for more than three months. nothing as off now any dislike.

Review Source

AK

Ajit K.  
Team Member  
Restaurants  
Used the software for: 2+ years

### "Review by - Dosa Coffee - Sec 15 Faridabad (02/0007)"

May 26, 2026

5.0

I am using Restroworks since 3 years overall nice experience, good support team with fast resolution.

Pros

Nice features in the application and quick support with fast resolution. Online integration is really helpful for manage the online orders and with real time orders tracking.

Cons

Sometime print issue is coming due to system IP change that fixed by the support team quickly. Overall good application and nothing to dislike as of now.

Review Source

PS

Prem S.  
Manager  
Food & Beverages  
Used the software for: 2+ years

### "Easy-to-Use POS for QSR & Fine Dining, Backed by Helpful Support"

April 23, 2026

5.0

Very good billing reports. We also have some special reports, such as item contribution reports, daily sales reports, and item-wise sales reports, along with discount and complimentary reports.

Pros

Very good application for QSR and fine-dining food & beverage outlets. It’s very easy to use, and the ground staff find it helpful when taking orders from guests. It also makes it easy to run offers and happy hour deals, with auto pick-up for offers like 1+1 or 2+1. The support team is also very helpful.

Cons

So far, nothing is off or causing any issues. I don’t have any dislikes, and I’m very happy using the application.

Review Source

YS

Yadvendra S.  
IT Head  
Restaurants  
Used the software for: 2+ years

### "Review for Restroworks"

October 1, 2025

5.0

Mostly application is running in complete 100% mode but whenever we stuck we have to call on support and their is a difficulty task.

Pros

We are using this application for almost 5 years and restroworks is simple to use and learn. Lots of feature which helps us to manage the billing process. Team is very helpfull, Specially Rahul Rai and Sanjeev.

Switched from

[CSAT.AI](https://www.capterra.com/p/230471/CSATAI/)

This was system based and no secutity level.

Review Source

Response from Restroworks

December 3, 2025

Dear Yadvendra, We truly appreciate your feedback. It's wonderful to know you had a positive experience with Restroworks. Your feedback gives us the motivation to continue doing our best. Best, Team Restroworks

NK

Naresh K.  
Manager  
Hospitality  
Used the software for: 2+ years

### "Restroworks Review for Margao Navtara"

May 10, 2025

5.0

The system is easy to use and also there is Restroworks academy to provide training to our new staff on the billing POS

Pros

The system is easy to use and reliable for our restaurant. The are hundreds of reports available for us to see insights of our business.

Cons

The reports are generated with one month combined data only. If we can get consolidated data as per our required date range it will be much better for reporting

Review Source

KJ

Ketan J.  
Manager  
Hospitality  
Used the software for: 2+ years

### "User-Friendly Interface Restroworks POS"

November 4, 2025

5.0

Very helpful for tracking all reports related to everything. We use it to check daily taxan sales summary reports by , and it allows us to monitor all collections and sales on a daily basis.

Pros

The interface is very easy to use. My operations team finds it simple to punch in orders and generate bills for our daily activities. We also use the application to add daily expenses, which allows us to get end-of-day reports efficiently.

Cons

So far, I haven't encountered any issues with billing phases. This is a very good and user-friendly application.

Review Source

Response from Restroworks

November 14, 2025

Dear Ketan, Thank you for taking the time to leave us such a delightful review. Your feedback and support are invaluable to us at Restroworks. We're thrilled you enjoyed using the platform and that your experience met your expectations. At Restroworks, we strive to provide the best service possible and your feedback is crucial for improving. Best, Team Restroworks

SK

Satender K.  
Store Manager  
Hospitality  
Used the software for: 2+ years

### "Billing System feedback by Zorba"

April 14, 2026

5.0

Reports are good and real time to track the sale for the restaurant able to manage the stock for the production as per the sale done.very good and easy to use billing system.

Pros

We are using this billing system at our outlets Zorba Entertainment last 4 year and this very good system to manage the billing support is very good Bugs and issue free system.

Cons

Nothing as off now easy to use the system if anything stuck we are able to connect with support and issue get resolved in same time.

Review Source

AK

Arvind K.  
Manager  
Restaurants  
Used the software for: 1-2 years

### "Adapting new technologies and integrating other online application"

April 30, 2026

4.0

Posist has made possible to integrate with many other online aggregators which is helping restaurants to run smoothly. The Kiosk based ordering helps to run restaurant more efficiently. The Loyalty based programs also helps restaurants to attract more customers.

Pros

Posist application helps in fast billing and making billing easier in just few clicks. The CRM feature helps to maintain database of regular customers. Adapting new technologies and integrating other online application like Swiggy, Zomato and Magic pin

Cons

Everything works on iot device if its down then application stops working. Only one system can work without iot.

Review Source

RC

Ravi C.  
Operation Manager  
Food & Beverages  
Used the software for: 2+ years

### "Tfs Food Court, Haridwar"

December 23, 2025

5.0

Application is quite difficult to understand but process is simple. Tab allocation and vendor wise price and tax mapping is very good. Reciepes Consumption as per define and sale gives you 99% accuracy.

Pros

Application is quite difficult to understand but process is simple. Tab allocation and vendor wise price and tax mapping is very good. Team is helpful they help us in holidays and weekend as well. Reciepes Consumption as per define and sale gives you 99% accuracy.

Cons

for us its working fine and we do not have any issue with the application just suggestion to improve the Support level.

Review Source

SG

Sumit G.  
Manager  
Restaurants  
Used the software for: 2+ years

### "Call Chotu Paschion Foods"

February 26, 2026

5.0

Recommended to all chain outlets because they have BFCD structure where you can easily manage your all outlets menu with single clicks

Pros

Restroworks Pos application is a full fledged software where you can integrate all type of online aggregator or payments integrations as well

Cons

Sometimes support system is not available when we are facing restroworks login issues, rest everything is fine.

Review Source

SK

Sanket K.  
Operations Manager  
Restaurants  
Used the software for: 1-2 years

### "Cheelizza -Mulund - Review For Finest Application - Restroworks "

February 17, 2025

5.0

Pros

I am using POSIST restroworks from 2 year and Stock inventroy is wokring fine and Billing and is simplified with online integration and reporting that provides real-time updates on restaurant billing and sales data and customer data features is also, good.

Cons

When we punched a customer bill, at that time whne we received a Online order then punched items in bill is refresh and we needs again punch a order. Please update this funtion for smotth operations. Over all is good.

Review Source

AD

Anup D.  
Corporate Operation Manager  
Restaurants  
Used the software for: 2+ years

### "Effortless Setup, Intuitive Interface, Outstanding Support"

December 5, 2025

5.0

The last and quick resolution provided by team was with the integration of Swiggy Dinning Menu QR, the support was fast and addressee by team.

Pros

Ease of implementation, Easy user interface, Great Customer Support. Feature available in the POS is restaurant friendly and useful. Reports and Stock Management options are also very helpful.

Cons

No such thing to dislike, the support is great all time. As we are using it in 3 different outlet we didn't find any such issue with the restrowork solution.

Review Source

SA

Siddik A.  
Manager  
Restaurants  
Used the software for: 1-2 years

### "Best Billing and Order Management for Restaurants"

November 30, 2025

5.0

Previously, we faced challenges with manual billing, but this system has transformed the way we work. The quick service mode is especially helpful during busy periods, making a significant difference. Additionally, customer support has been consistently responsive.

Pros

This software has really streamlined our daily billing process. Orders are entered quickly, invoices are clear, and end-of-day closing now only takes a few minutes. Our team was able to learn how to use it in just one day thanks to its very straightforward interface.

Cons

Choosing this system was one of the best decisions we've made for our restaurant. It manages dine-in, takeaway, and online orders with ease. The reports are comprehensive and genuinely helpful for monitoring weekly sales and evaluating how our menu items are performing.

Review Source

AK

Akshay K.  
Asst.Manager Accounts  
Restaurants  
Used the software for: 1-2 years

### "Great Billing system for Resturant "

March 31, 2026

5.0

Restroworks help us to manage the billing in the correct way. Able to manage the multiple tables at one glance. Reports gives us the best way understand to sales items wise.

Pros

Restroworks is best restaurant management software for billing. Bug free system which provides integration with Swiggy and zomato for online ordering. We are using this billing system at our outlets vaule for Money. Support is very good.

Cons

No dislikes Great restaurant management software to manage the billing I would recommend other as well .

Review Source

R.

Rahul ..  
Administrative  
Restaurants  
Used the software for: 1-2 years

### "Restrowork Billing Pos Review from Daryaganj Pacific"

May 12, 2026

5.0

The overall experience with restroworks is good, because it the very easy to use and also our staff is also feel comfortable to use restroworks. Also they have a training module that help the staff to learn the things.

Pros

Restroworks billing system is very friendly and bugs free. The Pos is very easy to use and make our daily life simple and easy. The staff can access the detailed report on peak hour and it helps to manage the items availability on weekends. Orders are directly sent to kitchen instead of manual KOT. Which reduce customer wait time.

Cons

Sometimes the customer support is not reachable it takes time to connect with them. Otherwise all things are good

Review Source

PS

Preeti S.  
Store Manager  
Restaurants  
Used the software for: 1-2 years

### "Nice Billing System feedback by-Dough And Cream"

April 3, 2026

5.0

Using this billing system able to track the best selling items and for the low selling item we can plan the promotion and offer to increase the sales for the such items System helping us to improve the sales .

Pros

Best billing software for the restaurant management.customer support is very good and available 24\*7.We are using this system at all the outlet in Dough and Cream must say value for the Money.

Cons

Nothing such issue in the billing all the things are perfect support is very good if we stuck somewhere.

Review Source

KC

Kalpesh C.  
IT Executive  
Food & Beverages  
Used the software for: 2+ years

### "Belgian Waffle Company"

October 27, 2025

5.0

With the help of restroworks OfCourse because of their support we expand our business also, Easy to train our new outlet staff with the help of training vedios

Pros

Nice implementation and support team members always helpful and very supportive. 100% easy to understand

Cons

No negative comment at all for the team, Very Satisfied with all teams sales, Support and implementation.

Review Source

Response from Restroworks

December 3, 2025

Dear Kalpesh, Thank you for taking the time to leave us such a delightful review. Your feedback and support are invaluable to us at Restroworks. We're thrilled you enjoyed using the platform and that your experience met your expectations. We are committed to providing top-quality services and maintaining high customer satisfaction, and your positive review reaffirms the hard work we put into this every day. Thank you once again for your wonderful words of appreciation. Best, Team Restroworks

RP

Rahul P.  
Manager  
Restaurants  
Used the software for: 1-2 years

### "Tacobell Airoli"

December 24, 2025

5.0

Application is useful to do business with zero downtime make it more sufficient and reliable. We have more third party integrations which has been successfully integrated with posist. We are satisfied with the overall experience with the application.

Pros

One of the most useful application to do billing with a easy interface for users to do billing. Application has all the features which meets our requirement in terms of business and operations. We have multiple printers, kitchen display screen, pos and everything is working fine with the application.

Cons

Addons should be more classified in reports. other then that there is no issue If there is anything else we will keep you posted

Review Source

VM

Vinoth M.  
Manager  
Restaurants  
Used the software for: 6-12 months

### "Restroworks: Efficiency, Unified."

April 11, 2026

4.0

Centrally managed menus helps in deploying menus across all different cities with differential price changes. We are using KDS Kitchen display screen where the menus are displaying directly in kitchen once order is punched from POS this helps restaurant in reducing time and maintain efficiency across the restaurants.

Pros

From day one restaurant is operating smoothly without any issues. It helps users to have smooth operations day-to-day Application is fast, efficient billing processes during peak hours.

Cons

If any issue arises we connect with respective teams in Restroworks they resolve it on the spot. We do have dislikes any. Support team is available for any issue occurs.

Review Source

SS

Sudharshan S.  
Adminstaration  
Restaurants  
Used the software for: 1-2 years

### "Nice support team member to keep always answering "

June 12, 2025

5.0

overall experience is too friendly for now and hope we use very smoothly in future as well because many features going live in every week terms.

Pros

Posist is too friendly software in terms as i can told that when any online integrated partner channel order comes it get auto accepted which reduce man power too much. ALso there are so much other features which works very nice like inventory part as well.

Cons

sometimes it get difficult in petty cash management. it give variance without any error which gives crucial to our team member

Review Source

MK

Mohan K.  
Team Member  
Restaurants  
Used the software for: 1-2 years

### "Feedback by Dosa Coffee - Lake Road "

May 27, 2026

5.0

Restroworks billing application using more than 1 years and this is very fast 24\*7 customer support application.

Pros

Billing interface is very fast and smooth. Users friendly application and easy to understand. Real time sale data analysis, this is the best application in hospitality.

Cons

Zomato & swiggy integration is very helpful for managing the customer orders and online orders are automatically synced with Restroworks POS realtime.

Review Source

BM

Bidhan M.  
IT Person  
Hospitality  
Used the software for: 1-2 years

### "sorano kolkata reviewing for Restroworks"

September 27, 2025

5.0

My overall experience with Restroworks is very good to have this Pos Billing software for our restaurant. Reporting Billing Online ordering CRM management all are working fine

Pros

What I like best about Restroworks is the online ordering, Order Punching, and Reporting. We can punch billing and print the KOT to their respective kitchen printer, like the Bar printer, the Kitchen Printer, and the Chinese printer. Customer support is also very nice. We can reachout to the support via call, email and widget.

Cons

As of now, nothing is the least liked about Restroworks. Everything is working fine as of now with the Restroworks.

Review Source

Response from Restroworks

December 3, 2025

Dear Bidhan, We truly appreciate your feedback. It's wonderful to know you had a positive experience with Restroworks. Your feedback gives us the motivation to continue doing our best. Best, Team Restroworks

AT

Abhishek T.  
Manager  
Hospitality  
Used the software for: 2+ years

### "Easy-to-Use Billing POS That Simplifies Orders, Tables, and Sales Tracking"

January 31, 2026

5.0

We have 200+ billing reports. All of the reports are very simple and easy to use. We also have a report scheduler. We updated the reporting requirements so the system sends the reports every day to this email.

Pros

Very good application for billing POS. The POS interface is very easy to understand and very helpful for day-to-day operations. It’s also easy to punch orders, check table availability, and review sales details.

Cons

As of now, I don’t have any dislikes about the billing application....... . . ..

Review Source

AM

Ardhal M.  
Manager  
Restaurants  
Used the software for: 1-2 years

### "Nature Walk Tacobell"

January 23, 2026

5.0

Reporting Feautures along with report scheduler is the best thing which posist have. Kitchen display system is very acccurate in the orders flow. Managing of aggregator through enterprise level is spectacular thing in application

Pros

Billing is fast and the software performs with stable reliability during operations. Online Orders integration are available. Multiple payment options that help a lot for bill settlements.

Cons

We are using Restroworks for a very long time and nothing is dislike about Restroworks. No issues as of now.

Review Source

VS

Vinod S.  
F n B Controller  
Food & Beverages  
Used the software for: 2+ years

### "Irish House, Goa Feedback for the Application"

December 11, 2025

5.0

Before taking the orders we have to place our passcode to punch anything and will show this on his name, We can also check the User wise reports to analyses. We can maintain our records with the restroworks central CRM.

Pros

Restroworks is a perfect application for the Finedine restaurants, We are using the application in our daily process and we are happy with the features and services provided by their team. In our outlets we are having central CRm option which helps us to maintain the our customer data and records.

Cons

We are not having open Foods allowed here and this is a problem for us. nothing as off now any dislike

Review Source

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