# Page 4 | Restroworks Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is Restroworks the right Restaurant POS solution for you? Explore 598 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/142877/Restroworks/reviews

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Restroworks

4.9 (598)

[View alternatives](https://www.capterra.com/p/142877/Restroworks/alternatives/)

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Last updated May 14th, 2026

# Page 4 - Reviews of Restroworks

## Showing most helpful reviews

Showing 76-100 of 598 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AK

Apan K.  
Manager  
Restaurants  
Used the software for: 1-2 years

### "BrikOven - Kormangala Feedback About POSist"

January 12, 2025

5.0

It covers various aspects of restaurant management, including POS, inventory tracking, staff management, menu planning, and customer relationship management (CRM). Its all-in-one nature reduces the need for multiple software solutions. Customer support always help

Pros

Software is all about solving real-world problems efficiently and creatively. Whether it's simplifying complex tasks or automating repetitive work, it’s satisfying to see solutions come to life.

Cons

Sometimes its take time to connect with support helpline number, also sometimes our online order gets missed

Review Source

AJ

Akshay J.  
Sr. Operation Executive  
Food & Beverages  
Used the software for: 2+ years

### "Restroworks POS Feedback from BWC"

October 29, 2025

5.0

We have access to multiple reports in this application, all presented in a format that is very easy to understand. I use the daily sales details and summary reports every day.

Pros

This application is very easy to use and user-friendly, especially in QSR outlets. The software is comprehensive and covers a wide range of features. Operating it is straightforward and hassle-free.

Cons

At this moment, I don't have any dislikes regarding the POS Application. if you have any concerns Restoworks team is very helpful.

Review Source

Response from Restroworks

November 14, 2025

Dear Akshay, We truly appreciate your feedback. It's wonderful to know you had a positive experience with Restroworks. Your feedback gives us the motivation to continue doing our best. Best, Team Restroworks

BB

Bandana B.  
Ambasedder  
Restaurants  
Used the software for: 1-2 years

### "Review by BrikOven - Indiranagar"

June 17, 2025

5.0

Pros

Restroworks it's a reliable and user friendly software that greatly supports daily operations - from billing and printing and monitoring sales and revenue. Its intuitive dashboard and details reports make it easy to track performance.

Cons

application offer so many features that it cover all our needs. overall, it's been a smooth and hassle free experience and there is nothing to dislike.

Review Source

RS

Rajen S.  
Restaurant Manager  
Restaurants  
Used the software for: 6-12 months

### "Good Experience by Hot Breads"

May 23, 2025

5.0

We are using Posist to take customer orders and also enter orders through Talabat and Noon. We are also using this to plan our resources using the reports available. We are also working on to start the inventory system. We are using Cockpit app to check our sales live on our phones.

Pros

Posist has helped me to reduce my workload, it is easy to operate and learn. We are checking sales reports like the Daily sales summary report to understand our daily sales performance. We also check and compare staff performance through staff reports present in the system. Posist being on the cloud makes it very easy to use, we can access the reports and admin from anywhere. Academy helped us to learn a lot about the application, we used the application to learn whenever we had time from our operations. Our implementation journey with Vishal went very good and smooth, he helped us a lot during the implementation phase. The way Vishal explains is very easy to understand. The application is very easy to explain to the staff members and also we find it easy to fin solution to any problem.

Cons

So far soo good, there is nothing to dislike anything as of now, will surely update if anything comes in future.

Switched from

[Zip](https://www.capterra.com/p/229012/Zip/)

Zip ERP is very complicated, support is horrible, they are not updating the application.

Review Source

VK

Vinod K.  
Team Leader  
Restaurants  
Used the software for: 2+ years

### "Review From Bloom Hotel - Jalandhar"

June 12, 2025

5.0

My overall experience with Restroworks has been positive. The billing software is intuitive, reliable, and well-suited for high-volume operations. It simplifies order management, supports multiple payment modes, and ensures smooth billing, which greatly enhances efficiency at the counter.

Pros

What I liked most about Restroworks is its intuitive user interface, seamless integration across modules, and robust reporting capabilities, which significantly streamline restaurant operations and decision-making.

Cons

What I liked least about Restroworks is that, at times, the billing interface can experience slight delays during peak hours, which may affect the speed of order processing. Some time issue with printing

Review Source

RK

Rishab K.  
manager  
Accounting  
Used the software for: 1-2 years

### "Nice software in Hotelogix"

April 2, 2025

5.0

overall i am totally satisfied and Mr.\[sensitive content hidden\] helps in terms of printing thanks to him as well

Pros

posist is very good in hitelogix terms as we use night audit as well and it sync so fast.

Cons

sometime due to our complimentary bill it getting delayed in syncing of bills

Review Source

BS

Bhupendra S.  
Admin  
Food & Beverages  
Used the software for: 2+ years

### "Kiosk Review Asia Seven "

January 31, 2026

5.0

Pros

Best Part is the implementation process and real time support in the market there is lot of software but the key difference is quick support and quick resolution the best part is for restroworks

Cons

Nothing as much but yes there is lot of present universe to improve and evlove the software according to modern world

Review Source

SP

Sandeep P.  
Assistant Manager  
Food & Beverages  
Used the software for: 1-2 years

### "Superb software for F&B"

March 17, 2026

5.0

The experience has been very good. The software and there services are very good, support is proactive and timely resolution is provided

Pros

It is a good billing solution with with set course menu functionality. Also zomato/swiggy integration is very good. Reports are very good like payment details report, bill wise sale, bill item sale report. Support is also good which is there 24/7

Cons

None so far, i am happy with the complete solution. There is no specific functionality that i am expecting

Review Source

NG

Nikshith G.  
Manager  
Restaurants  
Used the software for: Less than 6 months

### "Chandra Layout Tacobell"

February 24, 2026

5.0

Improved billing options best reporting features. Swiggy zomato paytm connectivity helps in getting sync with other aggregators and their services. Implementation team helps in getting the application delievred as and when required.

Pros

One of the best application to for restaurants. New user can easily punch orders and drive the billing application easily. Which is very easy to learn and get hands-on. Application rollout has been done very smoothly by restroworks team. Its a web based application from which we can track the sales data live through reports.

Cons

Application system has fast payment process which is quick and reduces customer time and service speed The applicaton provides in depth sales details like Sales trend, staff perfomance and product popularity. The application provides digital recording of sales which makes transaction tracable and improved accountability. Currently there are no cons as of now will keep it posted as and when we have anything about it.

Review Source

RK

Rajan K.  
IT Manager  
Hospitality  
Used the software for: Less than 6 months

### "Best software for Hotels F&B outlets"

June 10, 2025

5.0

The application being used at our restraunt, bar and IRD at the hotel. We are using the application to punch customer orders, We are also using posist for reporting. Qr application is also being used to place orders.

Pros

Restroworks has helped us a lot in sppeding our operations, our old application used to take a lot of time to print, generate reports etc. whereas everything happens in realtime with restroworks. Team is using audit related reports, daily sales reports, NC report, TTR report etc in order to get insights of the day in accurate manner. The application being on cloud has great advantage, it is speedy, there is no risk of server failure as everything is on cloud. The entire F&B and Accounts team has adapted to the application as they are very much satisfied with the functioning of the applications. Our experience of working with \[sensitive content hidden\] has been very good, he has precise knowledge of every section of the application. KOT and Bill printout is very easy to read and understand, the guest can understand every details of the bill . Staff was very excited to use academy tool as hey have used such a service for the first time where they can learn the application at any time by watching small videos. We are also using qr ordering so that customer can place order directly from their mobile phone by sitting on a table or directly from their rooms.

Cons

Everything is up to mark and we are getting what we expected from the application without any issues.

Review Source

AG

Aman G.  
Manager  
Food & Beverages  
Used the software for: 2+ years

### "Sharing Experience With Restroworks"

December 11, 2025

5.0

Here in our food court we have updated the 8 terminals and we have updated the different print setup for every outlet and its working fine.

Pros

Software is very liable and super fast. Team is very Helpfull with 24x7 support. In our foodcourt we have 8 terminals with different 8 setup and every single system working good for their own area. Thanks To Sanjeev, Rahul Rai for their support and help whereever we have required.

Cons

Nothing to complain but as a suggestion if we can run the bletooth printer with and lan printer in a single system setup.

Review Source

PN

Priti N.  
Restaurant Manager  
Restaurants  
Used the software for: 6-12 months

### "Billing Review from Love and Cheesecake NESCO - Goregaon"

November 27, 2025

5.0

I have used several other applications also previously, this application has a category features which is easy to navigate within the super category and category which is easy for the billing side.

Pros

Restroworks Pos Billing is easy to handle on a daily environment. We can remove and add several things in the billing screen and it is working fine.

Cons

Several times we face issue of swiggy and zomato order where it is not landing on the Online order page.

Switched from

[Planview Barometer](https://www.capterra.com/p/166201/barometerIT/)

It was the decision of the higher management to change it.

Review Source

VS

Venkatesha S.  
Cost Analyst  
Hospitality  
Used the software for: 1-2 years

### "Excellent ERP with Exceptional Assistance"

December 11, 2025

5.0

My overall experience with Posist has been very positive. The platform is stable, fast, and well-designed for restaurant operations of any size. Thanks to the system and especially to Mr Akshay our overall transition and usage have been seamless and satisfying.

Pros

Posist is a reliable and comprehensive ERP solution designed specifically for restaurants. It streamlines daily operations by integrating billing, inventory, kitchen management, CRM, and analytics into one cloud-based platform.

Cons

The thing I liked the most about Posist is how seamlessly it brings every restaurant operation into one unified system

Review Source

GR

Govardhan R.  
IT Head  
Food & Beverages  
Used the software for: 1-2 years

### "Superb full proof solution"

March 5, 2026

5.0

Overall restroworks has been really good, they have very support and its a full solution starting from billing till inventory, they also have reservations, self ordering kiosk which is very useful

Pros

It is a good solution that provides all controls in one place. Billing has multiple reports like bill wise sales report, payment details report etc. Also the support is really good, they are available 24/7

Cons

None so far, i am overall happy with the complete solution. There is nothing specific that we feel is missing in the application

Review Source

AR

Anita R.  
Manager  
Restaurants  
Used the software for: 2+ years

### "Review from Magnolia Bakery - Phoenix Mall A complete billing software"

February 9, 2025

5.0

overall experience is good as of now, we have not faced as much issues in posist

Pros

I like online ordering in posist and report and billing also

Cons

As of now nothing dislike, everything is working fine

Review Source

SS

Subham S.  
Manager  
Restaurants  
Used the software for: 2+ years

### "Effortless User Management with Quick Role Assignments"

October 28, 2025

5.0

Pros

Creating users and managing their permissions is straightforward in the software. It allows us to set up predefined roles, which makes it much quicker to assign the appropriate rights to restaurant users.

Cons

From my experience, Enterprise reports have proven to be the superior choice, and I find myself consistently selecting them instead of deployment reports. Customer Support is constant.

Review Source

Response from Restroworks

November 14, 2025

Dear Subham, We truly appreciate your feedback. It's wonderful to know you had a positive experience with Restroworks. Your feedback gives us the motivation to continue doing our best. Best, Team Restroworks

AP

Aniket P.  
Manager  
Food & Beverages  
Used the software for: 1-2 years

### "Good team with excellent solution"

March 20, 2026

5.0

Experience has been good, as mentioned product is good will high capabilities and feature. Also there team is good

Pros

Full capable solution for f&b business. Many reports like sales report, payment details report are very helpful. Support is also good with 24/7 availability. Directly integrated with zomato and Swiggy which makes life east for any user

Cons

Nothing so far, happy with overall solution. No specific cons to highlight. They have good support and presence

Review Source

RP

Rajesh P.  
Restaurant Manager  
Restaurants  
Used the software for: 2+ years

### "Highly recommend Restroworks"

February 23, 2026

5.0

Everything is great, good support, good service and minimum to no downtime. Highly reliable team overall

Pros

Safe and reliable, value for money software. Good customer support and quick resolution. Recommended RMS

Cons

Contact center support can be faster, problem resolution can be faster and speed can also be better.

Review Source

MK

Manoj K.  
Accounts Assiatant  
Food & Beverages  
Used the software for: 2+ years

### "Easy to manage the oline operation "

December 2, 2025

5.0

overall experice is very good easy to make and very user friednfly application easy to manage the order

Pros

Easy to use and billing operation easy to manage and reports is very good and the best module is integration

Cons

sometime take to understand teh reports and customer team will help on this to undertsnad the reports

Review Source

AA

Achini A.  
Accountant  
Food & Beverages  
Used the software for: 2+ years

### "Excellent f&b application"

April 22, 2026

5.0

Pros

The product is really good, happy with application. We use it for everything starting from pos, inventory and reporte

Cons

None so far, i am happy with the complete solution, i have nothing to complain right now. If there is something then there support team is 24/7 available

Review Source

SS

Sunny S.  
Manager  
Restaurants  
Used the software for: 1-2 years

### "Restroworks Feedback By - The Bikers Cafe Kolkata"

May 2, 2025

5.0

Using POSIST has truly streamlined our daily operations. Having all essential tools and reports in one place saves us the hassle of switching between multiple platforms. Everything we need—from reports to databases—is just a click away. As a cloud-based system, POSIST allows us to access and manage our setup from anywhere. It’s reliable and low-maintenance, which means we don’t have to spend time on technical upkeep—we can simply focus on running our business. Lastly, the support team has been amazing. Knowing they’re available 24/7 gives us great confidence and comfort. We truly feel supported every step of the way.

Pros

The POSIST Academy is a fantastic resource. It allows us to learn how to use the platform at our own pace, at any time that suits us. If we ever get stuck, the training videos are right there to help.

Cons

Currently, the software is working fine for us. In the Future, we will let you know if any concerns.

Review Source

YY

Yogendra Y.  
Manager  
Food & Beverages  
Used the software for: 1-2 years

### "Easy to use softwate with good support"

March 17, 2026

5.0

Experience has been very good with restroworks, they have multiple features and excellent suport that has come very handy

Pros

Very good billing solution that reduces theft and maintains logs of each and every bill, table transfer, item transfer. Reports are very useful, also cockpit application ks excellent and handy

Cons

Nothing so far, very happy with the complete solution, no complaints from my side. Also there is no specific feature that is missing

Review Source

DP

Deo P.  
MANAGER  
Retail  
Used the software for: 2+ years

### "Review for Restroworks by Mr.Crust"

January 20, 2026

5.0

overall restroworks software is excellent and they have good implemenation and support team and help for daily use.

Pros

Restroworks is good software and it has value for money its customer support is very helpful. and every ticket resolve timely.

Cons

We have bakery store and restoworks can have bakery features like designer cake booking system could be updated as of now.

Review Source

PR

Parvathi R.  
Co - Founder  
Hospitality  
Used the software for: Less than 6 months

### "WarmDish Co X Restroworks Review"

October 16, 2025

5.0

The Best! Superb software to work with daily, back end and setting up the system to suit each outlets individual need is also super easy and convenient

Pros

One stop solution for all restaurant management requirements, incredibly user friendly, great support team 24/7

Cons

Secondary language options could be added in the kiosk module, makes regional guests more comfortable

Review Source

Response from Restroworks

December 3, 2025

Dear Parvathi, Thank you for taking the time to leave us such a delightful review. Your feedback and support are invaluable to us at Restroworks. We're thrilled you enjoyed using the platform and that your experience met your expectations. At Restroworks, we strive to provide the best service possible and your feedback is crucial for improving. Best, Team Restroworks

SD

Sunil D.  
Restaurant Manager  
Restaurants  
Used the software for: 2+ years

### "Best Restaurant Management Solution"

February 24, 2026

5.0

Very good, exceptional team and support resolution. Promopt solutions and proactive service. overall good

Pros

Great reliable product worth recommending to all restaurant owners, excellent inventory management solution.

Cons

Speed of support and ticket resolution can be better, sometimes the waitimes can take longe to get a response

Review Source

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