# Restroworks Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Restroworks the right Restaurant POS solution for you? Explore 598 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/142877/Restroworks/reviews --- Restroworks 4.9 (598) [View alternatives](https://www.capterra.com/p/142877/Restroworks/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 14th, 2026 # Reviews of Restroworks Ease of use 4.8 Customer Service 4.7 ## Pros and Cons in Reviews Rk Raju k ManagerRestaurants, 11 - 50 employeesUsed the software for: Less than 6 months. “Restroworks POS systems consolidate orders from dine-in, takeout, and third-party delivery apps like Swiggy or Zomato into a single dashboard, reducing the chaos of managing multiple apps or tablets.“ January 30, 2026 OP Om P Purchase ManagerFood & Beverages, 51 - 200 employeesUsed the software for: More than 2 years. “Customer support helpline number mostly comes busy and we have to wait to connect with the support person to resolve the queries.“ January 30, 2026 AK Ashutosh K ManagerFood & Beverages, 11 - 50 employeesUsed the software for: More than 2 years. “We also have a few reports that are very special for us and that we use on a daily basis, such as item-wise contribution, daily sales reports, and taxation summary reports.“ February 26, 2026 PS Paan S ServerFood & Beverages, 51 - 200 employeesUsed the software for: 6-12 months. “Also, certain reports or settings can feel slightly complex until you get familiar with the system. And sometimes slowness issue in application.“ March 28, 2026 VM Vinoth M ManagerRestaurants, 51 - 200 employeesUsed the software for: 6-12 months. “We are using KDS Kitchen display screen where the menus are displaying directly in kitchen once order is punched from POS this helps restaurant in reducing time and maintain efficiency across the restaurants.“ April 11, 2026 RC RESHIKESH C OPERATIONS MANAGERHospitality, 201 - 500 employeesUsed the software for: 1-2 years. “Sometimes the software has glitch this happens due to internet breakdown. if there is anything else we will update“ June 17, 2025 SG Sumit G ManagerRestaurants, 11 - 50 employeesUsed the software for: More than 2 years. “Restroworks Pos application is a full fledged software where you can integrate all type of online aggregator or payments integrations as well“ February 26, 2026 AC Anand C Asst. Manager Finance and AccountsRestaurants, 501 - 1,000 employeesUsed the software for: More than 2 years. “Reports heading are not standardize, it keeps on changing from reports to reports.“ July 29, 2025 ## Showing most helpful reviews Showing 1-25 of 598 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Sandeep R. Director Restaurants Used the software for: 2+ years ### "Reliable POS partner since 2012" April 15, 2026 5.0 It's highly secure, great value for money and extremely proactive to find solutions to any issue. After over decade of using this I feel 100% satisfied Pros Restroworks customer supports sets them apart. User interface is simple and precise with all required information easily accessible. Reports and analytics is another area where Restroworks shine. Cons Cant really think of anything that I dislike. Every time I find something that I could think so is already built in and I just have to be directed by customer support Review Source DV Dhanakumar V. Manager Hospitality Used the software for: 2+ years ### "Effortless Billing and Order Management" March 28, 2026 5.0 All sales are captured, reports able to generate as and when required, integration parts are very good. Overall, it is good. Pros Restroworks Billing software made easy for the billing (dine in, take away, and for delivery) recently we integrated with delivery partners, and it is easy that we receive orders automatically. Also easy to manage the menu items with multiple categories. Very good support. Cons Sometimes if internet slow or not available need to connect offline billing, apart from that all good. Review Source Krishna Kanhaiya K. Assistant Manager Food & Beverages Used the software for: 1-2 years ### "Feedback submission" January 23, 2025 3.0 It is good experience with restroworks. I don't have any issue. Pros Smooth working and No interruption. Restroworks has no issue while connecting with network. Cons For multiple right for multiple user. We should one user id and password for multiple rigths Review Source OP Om P. Purchase Manager Food & Beverages Used the software for: 2+ years ### "Anardana Review for Restroworks" January 30, 2026 5.0 Restroworks has multiple payment integrations, which has been instrumental in minimizing manual errors and preventing pilferage. the Cockpit Mobile app is an excellent feature, providing real-time sales data, which is incredibly valuable. Pros Restroworks is incredibly user-friendly, especially during peak hours, and I believe it stands out as a leading restaurant management software. It effectively integrates all essential modules, including expense tracking, inventory management, and billing. We can create the table layout as per the tables we have and accordingly we can named them. Item out of stock feature is good where we can mark the items status as out of stock from the billing screen. The application also offers multiple payment integrations, which has been instrumental in minimizing manual errors and preventing pilferage. I've also been consistently impressed by the support team; Sanjeev and Rahul, in particular, are exceptionally skilled and helpful. Finally, the Cockpit Mobile app is an excellent feature, providing real-time sales data, which is incredibly valuable. Cons Customer support helpline number mostly comes busy and we have to wait to connect with the support person to resolve the queries. Review Source R. Rajshree .. Manager Restaurants Used the software for: 2+ years ### "Great software for restaurant- Thane sbarro" May 8, 2026 5.0 Our overall experience with Restroworks has been very good. The POS system is easy to use and makes our daily restaurant work simple and smooth. Features like sales reports, online order integration, and inventory tracking help us manage operations better. It saves time, reduces manual work, and helps everything run more efficiently at our Thane branch. Pros We are using Restroworks at the Thane branch of Sbarro, and we are very satisfied with the POS system. It provides excellent features such as reporting, online order integration, and inventory management. The system has made our operations much easier, smoother, and more efficient. Cons Some time, support takes time to connect but it is rare. If possible they should improve on this. We get solution for the problems. Review Source SN Swapnil N. IT Manager Food & Beverages Used the software for: 2+ years ### "Reliance Armani Cafe Review" April 25, 2026 5.0 Restroworks academy gives complete understandings about Restroworks functionality. For first time user it is very useful and self learning. Bill Dynamic Qr is very good, customer can scan and pay the amount directly with their phones. Pros Most of the features needed for a QSR and restaurant POS are available in this application. The new store setup time is short, so the store opening process is smooth. Restroworks acadamy provides a complete understanding of Restroworks application functionality. For a first-time user, it is very useful for self-learning. Support is good. The support team keeps taking feedback from the user until the issue is resolved. Special thanks to \[sensitive content hidden\] for his dedication in providing support and timely resolution. Cons As of now billing process working smoothly, will be keep monitoring and if there is feedback from store then will update to POSISIT support team Review Source PS Paan S. Server Food & Beverages Used the software for: 6-12 months ### "Helpful POS system for managing orders and billing" March 28, 2026 5.0 Overall, using Restroworks has made daily restaurant management more easy. From printing KOT to doing settlement. From online orders to reports, everything is good. Pros Our experience with Restroworks has been positive so far. The platform helps streamline daily restaurant operations and makes it easier to track sales and performance through detailed reports. Order management and menu updates are also quite convenient, which helps reduce manual work during busy hours. Another good aspect is the customer support team, which is generally responsive and helpful whenever we need assistance with configuration or troubleshooting. Cons Some configurations and advanced settings can take a little time to understand for new users. Also, certain reports or settings can feel slightly complex until you get familiar with the system. And sometimes slowness issue in application. Review Source NK Nadeem K. Manager Restaurants Used the software for: 2+ years ### "Dosa Coffee review for Restroworks POS Application " May 4, 2026 5.0 We are using Restroworks Application from last 3 years for billing and reporting purposes for our outlet. It has multiple online integration like Swiggy, Zomato, Magic Pin etc. which helps to accept the orders in the software. Pros Restroworks Academy is very useful for our new staff to learn about the software very fast and also reduce the training duration. Cons Sometimes printers are getting stopped in rush hours, but we call the support team and they fixed the issue instantly. Review Source JK Jitender K. Manager Restaurants Used the software for: 2+ years ### "Sbarro Koramangla review for Restroworks POS" May 17, 2026 5.0 We are using Restroworks billing POS from last 2 years for billing and punching. It has very smooth and fast interface. Printing of bills are very fast which helps to attend more customer at a time. Pros Cockpit application is very good which helps us to check our outlets sales on our mobile phone. The reports are upto date and accurate, also helps to file GST. Cons Sometimes support number is not reachable, but after sometime we received a callback and they help us to resolve the issue. Review Source Chanda K. Accounts Manager Restaurants Used the software for: 6-12 months ### "Restrowork Makes Account and Store Management Easy" April 30, 2026 5.0 Posist’s menu management for online orders helps us handle and track those orders within the same billing platform, which makes the overall process more organized and convenient. Pros This is very helpful for continuing account and store management. It’s very useful on an online platform. Cons So far, there’s nothing we dislike about the Restrowork software. If we need any improvements to the billing, we’ll let the Restrowork team know. Review Source PN PRERNA N. Sr. Accountant Restaurants Used the software for: 1-2 years ### "Billing feedback from-Aditya Birla New Age Hospitality" January 25, 2026 5.0 Overall, my experience with Restroworks has been very positive and reliable. The software has helped streamline restaurant operations by bringing billing, inventory, and reporting onto a single platform. Daily sales tracking is accurate, and the reports make it easier to analyze performance and control costs. The system is stable for day-to-day usage, even during peak business hours. Customer support has been responsive whenever assistance is required, especially during onboarding and feature clarifications. While there are occasional minor issues or bugs, they are resolved quickly without affecting operations. Pros What I like most about Restroworks is how well it covers every critical aspect of restaurant operations under one secure platform. The security standards are reliable, ensuring that sales data, inventory, and financial records are well protected. In terms of value for money, the pricing is justified considering the wide range of features offered, including inventory control, recipe management, POS integration, and reporting. The restaurant management tools make daily operations smooth across multiple outlets. Sales tracking is accurate and available in real time, which helps in better decision-making. Whenever issues arise, customer support is responsive and knowledgeable. While there are occasional bugs and issues, they are resolved quickly through updates, making the system dependable overall. Cons Nothing as off very good billing system to manage the restaurant. If any thing we will get connect with team. Review Source HB Hitesh B. Finance Cotroller Hospitality Used the software for: 2+ years ### "Restroworks review by Staybloom." February 24, 2026 5.0 Overall its a good experience with Posist , whenever we require any help or support team is ready to assist our queries and challenges. Pros We are using Restroworks from past 7 years, no issue in terms of billing, inventory and support. Team is very supportive we are happy with the service and ready recommend to others. Cons As per my experience no any such dislikes observed all is going Good. no issue till now from restroworks. Review Source SM Shabreena M. Senior Captain Restaurants Used the software for: 1-2 years ### ""Review by-Khospitality Joshh Inorbit Mall"" March 26, 2026 5.0 Online integration makes restaurant order management easy and very efficient and highly recommendable application. Also, petty cash management is very much helpful for day to day shift management operation and staff management. Pros 1\. Billing interface is very easy to understand that supports fast customer assistance. 2. Restroworks provides clear and detailed reports that make information simple and easy to understand and really helpful for a financial decisions making on a daily business. 3. Support team is very helpful and provides quick assistance 24\*7. 4. Cockpit app is very helpful for tracking the real time sales data from anywhere, it's a nice feature. Cons We are using Restroworks for a long time and we are completely satisfied and as of now nothing to dislike. Review Source VS Vinay S. Restaurant Manager Restaurants Used the software for: 2+ years ### "Posist Billing" February 16, 2026 5.0 It is a nice application to start with, very simple and easy to use. Highly recommend Pros Value for money, user friendly, prompt support from the team. Detailed reports and good user management Cons Cannot provide reports on hand for period more than a month, it will gave you a link but that is not feasible. Switched from [Opera](https://www.capterra.com/p/229024/Opera/) It was very expensive/................... Review Source Mithun N. Manager Hospitality Used the software for: 2+ years ### "Restyeview By Tommy's Bangalore" July 15, 2025 5.0 Overall it s a great experience! I am using the Posist from last 2 years on daily basis for our restaurant operations, Reports , analytics and more. Pros I like billing part in Restroworks especially beacuse it is very much easy to use the billing compared to other softwares. Reports are very much detailed and easy to access. We are also usingh the tablets for billing which allows us to take the orders in more easily and conveniently. Cons As of now nothing we foung least about restroworks, will share if anything found least in future.... Review Source Response from Restroworks December 3, 2025 Dear Mithun, We truly appreciate your feedback. It's wonderful to know you had a positive experience with Restroworks. Your feedback gives us the motivation to continue doing our best. Best, Team Restroworks KK Konang K. Manager Restaurants Used the software for: 1-2 years ### "Review for Restroworks by BrikOven - Bellandur" June 5, 2025 5.0 I’ve used many POS systems in my career, some were flexible, while others were difficult to use. But this is the first POS that really understands what I need. It has the right mix of useful features and ease of use. Everything works smoothly and helps both business owners and staff have a better experience. Pros The best part of this software is the Restroworks Academy. It helped us understand the entire system, and my staff learned to use it quickly with its help. This saved us time and improved our workflow. Thank you, Restroworks, for making things easier for us. Cons Some of the reports have not been accessible or extractable for over a week, and this issue needs to be investigated and resolved. The rest of the reports are functioning as expected. Review Source GV Gopi V. Manager Restaurants Used the software for: 1-2 years ### "Going offline without fear" January 24, 2026 5.0 the system is intuitive and easy to learn, even for staff with limited tech experience. The dashboard is clean, and common tasks (like splitting bills or modifying orders) are straightforward. A major advantage for restaurants in areas with unreliable internet—RestroWorks can process orders offline and sync data once connectivity is restored, preventing disruption during service. Pros RestroWorks combines POS with inventory management, accounting, CRM, and kitchen display systems (KDS) in a single platform. This integration reduces the need for multiple software subscriptions and streamlines operations. Cons During peak hours with high transaction volumes with weaker internet, impacting service speed. There is nothing more then this to take it up. Review Source pP prashanth P. Cost Controller Restaurants Used the software for: 2+ years ### "Great support from Restroworks team." January 29, 2026 4.0 Overall its a great experience , we are using restroworks software from past 3 to 4 years we are very happy with the product and can refer to our friends as well. Pros Restroworks provides great support all the time. Whenever there is any issue we can easily reach to team and get the issue resolved asap. Cons As of nothing cons we have found. All going good with Restroworks. Timely support we are getting from team. Review Source AV Abhishek V. Manager Food & Beverages Used the software for: 2+ years ### "Simple, User-Friendly POS with Helpful 24/7 Support" February 21, 2026 5.0 POS reports are very useful. We have 200+ reports, and they are very helpful. The taxation, sales summary, and posting reports show everything—sales and transaction details—all in one report. Pros Excellent application for the hospitality industry. The POS app has a very simple, user-friendly interface and is easy to use for day-to-day operations. Order punching and bill printing are straightforward, and adding offers and applying multiple offers is also very easy during daily operations. The Support Team is very helpful and available 24\*7. Cons Need to add report generation for a time range of more than 3 months. As of now, I don’t have any other dislikes. Review Source AK Arvind K. Manager Restaurants Used the software for: 2+ years ### "Tacobell Kathipara" December 19, 2025 5.0 QR ordering features helps in doing fast business. Online orders flow is very high which has been easily handled by posist application. Many new integrations are getting aligned with the posist application Pros We have opened new store at Kathipara and we have deployed posist application. The application interface is easy to operate and do the rest of the billing. We also have other online integrations which is working fine on the posist application Cons No issues so far even if its there we get it resolved with their posist team. We do not have cons for now. Review Source PT Prasad T. Outlet Manager Food & Beverages Used the software for: Less than 6 months ### "Billing and Delivery Integrations made easy" January 10, 2026 5.0 Delivery orders made easy, costing, reports, sales details, recipe cost checking, customer management, offers like more options available. Pros Easy billing options for takeaway, delivery and other transactions. In billing so many options can be done as add on, variants and other options available. Delivery integrations are available with plug and play. Same like all type reports available to check the sales and other details. Cons Initially at the setup faced some issue but able to managed it. some integration issue found but then it was resolved. Review Source CM Chandra M. Manager Restaurants Used the software for: 6-12 months ### "Tacobell at Mayur Vihar" March 13, 2026 4.0 Easy to use, excellent reporting, fast billing, helpful support team, and great for multi-location outlets. Fast billing, strong online order integration (Swiggy/Zomato), and real-time inventory tracking. Reliable for high-paced operations, with a "Digital Ordering Suite" (QR orders, kiosks) Supports numerous payment options (Paytm, EDC) and third-party API integrations, which help reduce manual errors. Pros A fast, user-friendly POS for high-volume dining, supporting table management, split billing, and quick service. Contactless dining, including RestroSCAN (QR-based ordering), RestroGO (self-ordering kiosks), and RestroAPP (food delivery app). Centralized system to manage menus, pricing, and operational data across multiple branches in real-time. Cons The application is working fine. As of now, nothing to dislike. We get the support whenever we required. Review Source BR Basant R. General Manager Hospitality Used the software for: 2+ years ### "Implementation experience with \[sensitive content hidden\]" January 7, 2026 5.0 Overall Experience with Restroworks so excellent with implementation phase and support. The application has ease of use with the the vast features. Pros From the last one month we are using Restroworks and found smooth implementation and support during the implementation is very help full and the implementation consultant \[sensitive content hidden\] is always ready to help even in odd timing - late nights. Cons Sometime support number is unable to connect with respective person. and then we redirect to support where ticket transfer to that person and then follow happening this could be little better. Review Source AC Anand C. Asst. Manager Finance and Accounts Restaurants Used the software for: 2+ years ### "Accounts experience of using Posist application" July 29, 2025 4.0 Overall it's a great experience to use Posist application from accounting point of view where can can get all the information directly from the software on a single click. Pros We are using the application to push data to our Tally server for accounting purpose. Reports are very detailed, bill wise report, gst reports has lot of information. We can generate reports from every brands and every outlet. \[sensitive content hidden\] assisted us with Tally integation, we were facing issue with data transfer to tally which was resolved by the team. Cons Need an option to generate custom report as per my requirement instead of generating multiple reports to get a specific set of data. Reports heading are not standardize, it keeps on changing from reports to reports. Review Source Response from Restroworks December 3, 2025 Dear Anand, Thank you for taking the time to leave us such a delightful review. Your feedback and support are invaluable to us at Restroworks. We're thrilled you enjoyed using the platform and that your experience met your expectations. At Restroworks, we strive to provide the best service possible and your feedback is crucial for improving. Best, Team Restroworks AS Amandeep S. Floor Manager Food & Beverages Used the software for: 1-2 years ### "Fast, Simple, and Efficient Solution for Food Courts" December 26, 2025 5.0 We can generate the outllet wise sale and can get the filter on the same to get the breif data. We Can update the user roles anytime from anywhere of the application. Pros It is simple and quite fast for Food court. We can track indivitual level of billing for all th stores. Permission level roles we can edit and update for all user in a single time. . \[sensitive content hidden\] is extremely helpful, possesses excellent knowledge of the application, and is always willing to assist whenever needed. Cons Customer call center is not up to mark as has to be.Rest part are ok with us as a user level point of view. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.