# Page 6 | Restroworks Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 6 - Is Restroworks the right Restaurant POS solution for you? Explore 591 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/142877/Restroworks/reviews --- Restroworks 4.9 (591) [View alternatives](https://www.capterra.com/p/142877/Restroworks/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 14th, 2026 # Page 6 - Reviews of Restroworks ## Showing most helpful reviews Showing 126-150 of 591 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use RJ Renuka J. Manager Restaurants Used the software for: 1-2 years ### "Feedback for POSist Inventory " February 8, 2025 5.0 Overall experience is good with POSist, support helpline is available 24\*7 for help. Pros The posit inventory module is very fast and usable. the billing operation is very good. Cons Nothing else for now, it would be great if we can able to generate the stock reports of one year Review Source PC Prem C. Accounts And Finance Food & Beverages Used the software for: 6-12 months ### "Very Good App with Supportive 24/7 Staff" March 24, 2026 5.0 Simple to use and Good support by the support team. 24x7 Support available No Issue at the ground level, working good Pros Very Good Application and Have supportive Staff. 24X7 support Available, Rahul Rai is good member of implementation team and very supportive. Reports are goods but need 1 link for all the selected month. Cons For Now after almost a yearwe have no faced any Bug and issue, Working fine and properly as required. Review Source NT Nitish T. GM Food & Beverages Used the software for: 2+ years ### "Review From AMA cafe" March 1, 2025 5.0 Pros Easy to reach and availability every time. Cons Understanding of issue and and its expiation. Review Source SA Sumit A. GM IT Hospitality Used the software for: 6-12 months ### "Excellent Support and Handholding Through Every POS Rollout" April 30, 2026 5.0 Pros The support and handholding were excellent throughout every restaurant rollout, especially during the transition from the previous POS across both FOH and BOH. Cons I need an application update where the date(s) and time for item deactivation are clearly provided, so operations are easier. It would also help to clean up the menu items that are only meant to be available for a specific time period. Review Source AS Anisha S. Managing Director Restaurants Used the software for: Less than 6 months ### "Best Restaurant Software in the Industry !!!!" June 25, 2025 5.0 Professional, seamless and the best service in the industry. It was memorable and created a system within my business which will be the building stone to success. Pros SERVICE ! Working with the team at Restroworks has been an absolute delight. They are extremely professional, take time to walk you through each step in the process from setting up the software, customizing the software for specific needs of my restaurant and then hand holding till the setup is complete. They are always a call away and I've never had a more proactive team to work with (especially \[sensitive content hidden\]). They made the integration with Zomato seamless and the ease of working with the platform for changes is also done directly from the Restroworks software. There is also the feature of "Academy" which is fabulous get an indepth understanding of the process and also acts as a "cheatsheet" to go back to when requiring a refresh or training a new employee. I would say you can find amazing softwares in the market, but what Restroworks brings to the table is not only an incomparable software but the best in class team. Cons Nothing! There is honestly not a single thing that needs improvement because even if I have felt along the way that something is missing, they have gone out of their way to create the same. Review Source SR Shashank R. Founder’s office Food & Beverages Used the software for: 1-2 years ### "Good software for qsr" April 24, 2026 5.0 Experience is good, as i mentioned the product is good and easy to use. Staff is also happy in using the same Pros A good solution with reports, analytics and billing. Billing and reports is very easy to understand and download l. Cons I have nothing specific to complaint, even if something is there i can get in touch with kam or support team Review Source SJ Shashank J. Manager Restaurants Used the software for: Less than 6 months ### "Nutcracker Powai" February 25, 2026 4.0 At cluster level we can have different prices for dine in, take away and delivery which helps in maintaining different prices across the tabs. Its a user friendly application which allows waiters and stewards to take orders from different tablets if main counter cashier machine is busy. This help alot in maintaining the operation flow. built-in reporting to identify top-selling products, peak hours, and seasonal trends, which informs better stocking and staffing decisions. Pros Supports various payment methods, including credit/debit cards, digital wallets. Reduces customer wait times through faster and accurate billing. Captures and stores customer purchase history and preferences (CRM). Enables staff to take orders and process payments on tablets reducing bottlenecks at the counter. Cons There is alot of publishing needs to be done and during publish system halts saying menu updates in progress this should not halt operation even for a minute. Review Source VK Vinayachandran K. Assistant IT Manager Restaurants Used the software for: 2+ years ### "Best Pos platform for Fine Dine outlets" February 21, 2025 5.0 Restroworks is helping us in lot of ways. 1. Support team availability on Whatsapp makes it very quick and easy to communicate. 2. Academy also helpls us to training our new staff easily. 3. Changing or switching the devices is easy. Pros Posist being cloud application helps us to reduce our load as we don't have to backup anything and we don't have to worry about anything going missing. The application is easy to setup and in case there is any failure in hardware, it's very easy to switch with a new pos system. very easy UI and it becomes very easy for new staff to learn the application. Variety of reports are available, around 200 reports present in the system. Feature for editing receipts/kot as per operational requirements. Our point of contact \[sensitive content hidden\] is very near in a call away and he is supporting us lot at any time and quick answer on any doubts. It's also very cost effective which is one of the main point to go for the application. Cons The option to have a backup printer is missing, this is crucial in cases where main printer stops working. Switched from [Simphony POS](https://www.capterra.com/p/202814/Oracle-MICROS-Simphony/) It was costly, lacked proper support and switching hardware was very complicated. Review Source PG Prathaban G. Business Head Food & Beverages Used the software for: 1-2 years ### "Restroworks: A game changer application" April 23, 2026 5.0 Pros It is a good application, billing, inventory, cockpit. All the modules are very useful and helps in real time analysis Cons Nothing so far, i am pretty happy with the complete application and there is nothing to complain, even if something comes up, i am quite sure that Restroworks team will solve it Review Source pK priya K. supervisor Food & Beverages Used the software for: 2+ years ### "Magnolia Bakery - Indiranagar Review For Restroworks" November 8, 2025 5.0 Pros the reporting and the billing has many good features and the customer service is extremely friendly. Cons Overall its a very good product not thing to dislike for now. The customer service is very helpful... Review Source Response from Restroworks November 14, 2025 Dear Priya, We're delighted you had a great experience with Restroworks. Thank you for your feedback. Best, Team Restroworks AS Ajit S. Manager Restaurants Used the software for: 6-12 months ### "Dosa Coffee Shalimar bagh review" April 18, 2026 5.0 Restroworks recently develop their owned kiosk system where they have very advance functionality, recommended to take a demo for that you like it. Pros I like this pos system personally because they have cloud based software system where we have 100% of data security. Cons Only dislike sometime support team will take time to pick up the call if we are facing login issues rest everything is fine. Review Source SD Saurabh D. Asst IT Manager Hospitality Used the software for: Less than 6 months ### "User Friendly Software - Experience by Royal Orchid Central Grazia" May 5, 2025 5.0 We are using Posist for our order punching at the restaurant and for punching room bills. Accounts team is checking reports on a daily basis to see the overall performance of the revenue centres. Bill posting to our PMS, Hotelogix is very smooth. Pros The application is easy accessible from anywhere, being cloud application it's very easy to manage the application from anywhere unlike our previous application where physical presence at the property was required to make any changes. There are lot of detailed reports available in the system like TTR (Transfer To Room) to check all the bills which are transferred to room, BTC (Bill to Company) report to check the details of all the credit bills and lot other payment and sales reports to make our life very easy. Posist being on Cloud make it very easy to manage, we don't have to take regular backups as it's entirely on the cloud. \[sensitive content hidden\] from implementation team was very helpful, he supported us even after his shift timings. Academy application is very helpful in understanding the application at our own pace and comfort, it also helps to go back and understand any thing if we have any query. Cons We are still new to the application, we will only to able to mention anything once we have full experience with the software. Review Source BG Banty G. Senior Team Member Restaurants Used the software for: 1-2 years ### "Amazing Application - Review by by Dosacoffee" June 20, 2025 5.0 Pros application is incredbility simply and very helpful and user friendly, making it ideal for beginners. The backend support team is also very responsive and commendable, ensuring a smooth overall experience with wide range of features. Thanks for quickly and best support. Cons So far, there are no dislike. The application performed well functions smoothly, making it easy to use for everyone. Review Source AM Aival M. Manager Restaurants Used the software for: 2+ years ### "BEST BILLING POS SOFTWARE IN MARKET" March 9, 2025 5.0 The Billing Software we are using is the best in restaurant technology. It is smooth and easy for the staff to use. Pros The software is very easy to handle and manage. It is user-friendly, and new users can learn very easily and quickly. It is helpful in generating reports. Overall, the work is fine. Customer support is great. Lots of features are available. Cons No dislikes as we haven't noticed anything for negative feedback But the overall application is better to run the restaurant operations without any difficulties. Review Source DK Dilip K. Restaurant Manager Restaurants Used the software for: 2+ years ### "Sbarro Oberoi Mall Review" June 6, 2025 5.0 Pros When we tried to call support and unfortunately if the call doesn't connect then we received the call immediately after few minutes from Restroworks support. The Help we get from Restroworks is really commendable. Cons Everything is good in the restroworks software so right now we don't required any improvement in the software. Review Source BP Biswajit P. IT Manager Hospitality Used the software for: 6-12 months ### "Good Support from the Vendor" March 10, 2026 5.0 I have connected to the support QR code ordering issue. The issue is got resolved in quick time. I did not need to follow up much. Pros The customer support is very good. Also we are efficiently managing the restaurant with this software. Cons There is no such point at this point of time. I am looking after this software since a month as an IT person but it works really well. Review Source NS Neeraj S. Restaurant Manager Restaurants Used the software for: 1-2 years ### "Good Tool for Restaurant Management" March 30, 2026 5.0 Pros Good software for restaurant management and inventory management. Good customer support as well. Good features Cons Overall good but support response time can be better. They do call you back however. The UI can also be better Review Source NK Nasiruddin K. Area Manager Restaurants Used the software for: 2+ years ### "Great Service of Restroworks" June 6, 2025 5.0 Pros The Variance report we found very useful. The order taking process is flawless for Dine in, Takeaway and Delivery orders. Cons We want a dispatch Kitchen Display system which we know that Restroworks software have it. We will coordinate with Restroworks team to configure the same. Review Source GI Gaurav I. Manager Restaurants Used the software for: Less than 6 months ### "King's Of Billing Software" February 9, 2025 5.0 Software is very easy to learn and the UI is very easy to understand and learn. It also provides the academy which help us to understand the software and trained our new employees. Pros Billing Software is very good and very easy to understand the product. The customer support is instant fast provide the fast resolution in very short time. Cons Facing the issue of login. But rest all is very best no additional problem I am facing in the software. All is Very good. Review Source RS Rohit S. Team Leader Restaurants Used the software for: 6-12 months ### "Review From- Bloom Hotel- Heritage Walk - Fast POS " February 18, 2025 5.0 Pros POS Billing application is very useful for manage operations and fast application and it's makes more easiest restaurant operations. I am using the POS from last 6 month and it's very useful POS. Cons All operations is working good now and there is no issue Review Source RH Rakesh H. Senior Accounts Executive Restaurants Used the software for: Less than 6 months ### "Ambedo Kitchen Taproom, Bangalore Review for Restroworks Pos Software" November 4, 2025 5.0 Pros I had numerous conversations with \[sensitive content hidden\] about the software integration and FOH setup. He provided excellent support and guidance throughout, and I truly appreciate his helpful attitude and understanding during both the implementation and training processes. At this early stage, I can't share much about the POS itself, as we are just getting started. Cons At the moment, I do not have any dataset available to use for comparison or to provide feedback on potential updates for the POS. Review Source Response from Restroworks November 14, 2025 Dear Rakesh, Thank you for taking the time to leave us such a delightful review. Your feedback and support are invaluable to us at Restroworks. We're thrilled you enjoyed using the platform and that your experience met your expectations. At Restroworks, we strive to provide the best service possible and your feedback is crucial for improving. Best, Team Restroworks SK Subhod K. Admin Food & Beverages Used the software for: 1-2 years ### "Thanks for solving the Login Issue ! Great " February 18, 2025 4.0 I have totally 3 years experience for the Restroworks. By the way all good Pros Restroworks is a good software company for the billing. Cons Restroworks is good for billing and reports as well. Review Source RS Roshan S. Manager Hospitality Used the software for: 1-2 years ### "Review by Punjabi By Nature DLF Phase-4" May 1, 2025 5.0 Overall experience is Good , no issues support also good. Time taken for the implement is very fast. Pros Restroworks billing is very. Reports are very much in detail and can generate reports for multiple outlets Cons As of now no any dislikes found in posist, great support always there from the team. Review Source NK Nagaprasad K. IT Executive Hospitality Used the software for: Less than 6 months ### "Exceptional Support and Powerful Features: Restroworks Transformed Our Restaurant Operations" April 3, 2025 5.0 What made the experience even better was the exceptional support we received from \[sensitive content hidden\], in particular, went above and beyond by staying until 2 AM to assist us with the night audit. I was just amazed by his dedication and support. They were both incredibly dedicated, offering personalized assistance and ensuring everything was running smoothly. Their commitment to helping us make the most of Restroworks made a huge difference in our overall experience. Pros I’ve been using Restroworks for a while now, and I can confidently say it’s an amazing tool for managing restaurant operations. The software is incredibly intuitive and easy to use, making it a breeze to handle everything from point of sale (POS) Cons None. Every Feature Makes Our Operations Easy Review Source BS Balwant S. Restaurant Manager Restaurants Used the software for: 1-2 years ### "Happy withh the Restrowork software service" June 23, 2025 5.0 Pros The CRM feature is the best option we liked in the software. Once we put the customers details with name and number it automatically saves in the software. So whenever the same person visits the restaurant, we just have to put his number or name in the CRM box and all details automatically popped up in billing page. Cons All is working well in the software. We are not facing any issues currently. The Service is up to the mark. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.