Product Details

Offering member acquisition, lead management, marketing and retention strategies for the fitness industry.

Contact Details

LeadDolphin

http://leaddolphin.com/

Founded in 2012

Located in United States

Starting Price

  • Not provided by vendor

Platform

  • Installed - Mac
  • Cloud, SaaS, Web
  • Installed - Windows
  • Mobile - iOS Native
  • Mobile - Android Native

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

Support

  • Business Hours
  • Online

LeadDolphin Features

Activity Tracking
Campaign Management
Lead Capture
Lead Distribution
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Source Tracking

LeadDolphin Reviews

Overall
2.5/5
Ease of Use
2.5/5
Customer Service
3.5/5

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Showing 3 of 3 reviews

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Showing 3 of 3 reviews

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Rating
Company Size
Reviewer's Role
Length of Use
Frequency of Use
Kevin J.
General manager
Unspecified
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Reviewer Source 
Source: Capterra
February 13, 2018

“Amazing experience from top to bottom. LeadDolphin is a true game changer. ”

ProsLeadDolphin made all the difference in whether or not the gym succeeded. The quality of service you receive to the level of product is second to none! There is never an issue we waited more than 24 hours to have resolved. As a manager in the industry I could not imagine running a sales process without LD. The quality of leads, accountability of staff and overal ease of use makes this a home run. When the owner and founder of a company reaches out on a regular basis to establish a relationship and make sure you as a consumer is happy, it establishes a culture that simply cannot be beat. If you want truly measurable and sustainable success in your gym, LeadDolphin is a must have!
Reviewer Source 
Source: Capterra
February 13, 2018
Verified Reviewer
Health, Wellness and Fitness, 51-200 employees
Used the software for: Less than 6 months
Overall Rating
1/5
Ease of Use
2/5
Customer Service
1/5
Features
1/5
Value for Money
1/5
Likelihood to Recommend
0/10
Reviewer Source 
Source: Capterra
August 9, 2018

“Poor quality, worse customer service”

OverallMy company attempted to switch over to this lead tracking software and had an extremely negative experience. The company's answer to everything was "we are working on it" and we ended up having one of our lowest performing sales months. We canceled the service within 30 days.
ProsThis software syncs with others, such as DataTrak
ConsTerrible interface, poor customer service, very low quality product compared to others on the market
Reviewer Source 
Source: Capterra
August 9, 2018
Sarah B.
Special Projects Coordinator
Marketing and Advertising, 51-200 employees
Used the software for: Less than 6 months
Overall Rating
1/5
Ease of Use
1/5
Customer Service
4/5
Features
3/5
Value for Money
1/5
Likelihood to Recommend
0/10
Reviewer Source 
Source: Capterra
October 5, 2017

“Terrible. Went back to original CRM. ”

OverallSaves us money up front. Ended up going back to Club OS after 30 days.
ProsLess expensive than what we had been using. Customizable for users. Good customer support to help us build out different reports.
ConsDid not have functionality that we needed. Was not very user-friendly and staff had a hard time adapting to the program because it was not intuitive.
Reviewer Source 
Source: Capterra
October 5, 2017