# LiveCall Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about LiveCall Software - reviews, pricing plans, popular comparisons to other Lead Generation products and more.

Source: https://www.capterra.com/p/142902/LiveCall

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# 

 LiveCall Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

Independent research methodology

Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

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How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

LiveCall

## What is LiveCall?

LiveCall is a Free Lead Generation & Callback Software. It enables you to boost the number of inbound sales calls and with people, who are currently visiting your website. Our intelligent algorithms pre-qualify the most prospective visitors and engage them to request a call-back. A customer clicks on the widget and enters his phone number. LiveCall automatically calls your sales manager and the customer. It connects them to a single line in less than 25 seconds!

## What is LiveCall used for?

[Lead Generation](https://www.capterra.com/lead-generation-software/)[Inside Sales](https://www.capterra.com/inside-sales-software/)[Call Tracking](https://www.capterra.com/call-tracking-software/)

Top alternative

Featured

Overall rating

Based on 7 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$49

Per Feature, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for LiveCall?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://livecall.io&name=LiveCall)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### LiveCall

4.9 (7)

VS.

[4.5 (524)](https://www.capterra.com/p/207295/Seamless-AI/reviews/)

Starting Price

$49

Per Feature, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.9 (7)

Ease Of Use

4.5 (524)

Value For Money

5.0 (4)

Value For Money

4.3 (499)

Customer Service

5.0 (6)

Customer Service

4.4 (494)

## LiveCall alternatives

[4.4 (18,781)](https://www.capterra.com/p/61368/Salesforce/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[4.6 (142)](https://www.capterra.com/p/136728/Readymode/reviews/)

Starting price

$199.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

Highest Rated

[4.7 (461)](https://www.capterra.com/p/245800/Monday-CRM/reviews/)

Starting price

$12.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.3 (167)](https://www.capterra.com/p/130199/LeadSquared/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/142902/LiveCall/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

API

Application programming interface that allows for integration with other systems/databases

Auto-Dialer

System that automatically dials calls

Automatic Call Distribution

Distribute/route/connect calls

Caller ID

Identify the number and contact information of a caller before answering the phone

Call List Management

Manage and track all past and future calls.

LiveCall 29 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Application programming interface that allows for integration with other systems/databases

System that automatically dials calls

Distribute/route/connect calls

Manage and track all past and future calls.

Record the audio of phone conversations for quality assurance purposes

Sends voice calls to a specific queue based on predetermined criteria

Measure campaign influence through collection of keyword tracking and revenue sources

Identify the number and contact information of a caller before answering the phone

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Computer-telephony integration is the use of computers to manage telephone calls

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Add customized logos and colors to align with company branding

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Import and export data to and from software applications

Ability to handle large datasets

Track and monitor a specific set of keywords

Create landing pages or online forms designed to capture new leads and prospects

Automatically identify and save contact information of potential customers

Route and distribute your leads to third party buyers

Manage the process of attracting and converting business prospects into leads

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Score a lead on their quality or likelihood to buy based on certain behaviors

Divide leads into buckets based on predefined criteria and routing rules

Organize and manage the accomplishments and development of employees or performance of applications or systems

Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc.

Set up connections to third-party platforms to improve business processes

Get Advice

We can help you find the software with the features you need.

Features

4.8 (5)

4.8

Based on 5 reviews

## Pricing

Value for money

5.0 (4)

Free Trial

Free Version

Basic

$49.00

Per Feature,Per Month

Value for money

5.0 (4)

5.0

Based on 4 reviews

## Integrations

[

Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[

WordPress](https://www.capterra.com/p/131687/WordPress/)[

Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

Meta for Business](https://www.capterra.com/p/213257/Facebook/)[

WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[

Joomla](https://www.capterra.com/p/161648/Joomla/)[

Drupal](https://www.capterra.com/p/119594/Drupal/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (6)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (6)

5.0

Based on 6 reviews

## User reviews

Overall rating

4.9

Based on 7 reviews

Filter by rating

5(6)

4(1)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AP

Arkadiusz P.

IT Director

Building Materials

### "Easy to use CallCenter Software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 28, 2019

Pros

Very easy to set up and use. Low on cost. Perfect way to get high-quality leads.

Cons

Nothing. LiveCall plugin works as we wanted to.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Mateusz B.

Project Manager

Financial Services

### "Livecall doubled our sales"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 23, 2019

Pros

Easy for use. Complete integration with our Call Center software. Very good widget customization. Gives a lot of leads with a small effort ;)

Cons

Dashboard sometimes crashes and there's no data or its out of date

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Marketing Manager

Computer & Network Security

### "Best website tool to generate quality leads"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

January 20, 2018

Pros

This is the best tool available to generate quality leads. The widget is awesome to entice users to leave their mobile number and receive a callback. You can customize widget easily to match your website color theme. I will recommend it to every website owner to generate quality leads. This worked better for us as compared to Chat Tool.

Cons

I didn't find any option to customize fields, the only information the user can share is a mobile number. Perhaps an extra field should work to allow users to enter their email or name.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Danuta P.

Za¿o¿ycielka

### "LiveCall helped me to make my first sale"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 28, 2017

More incoming sales calls (~30% boost) Higher conversions to scheduling visits in my bridal salon Much better customer's experience

Pros

It fits perfectly into my sales process. In my business, I usually have to talk with a potential customer to advise about my products and schedule a meeting. LiveCall helped me engage girls who visit my website and offers them an easy way to contact me. I like the software a lot because it does not distract me from work (answering emails or live chats is a problem in my case). All I need to do is answer more incoming calls. These are usually new customers. In fact, I've managed to make my first sale even before launching my brand. The girl that I've called back in 25 second was shock how quick it happened. That make the conversation about my products much easier.

Cons

The dashboard is a bit outdated. They should also work on reports so I have more information about the visitors. Other then that, it's pretty cool.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KC

Kinga C.

CEO

Furniture

### "Not only I love to use that plugin - my customers also!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 24, 2017

My customers are positively surprised when I call them back in 25 seconds. With Livecall we started receiving around 60% more calls than before. For me, that plugin is a new type of customer support approach. I like Livecall also as a lead capture. My website visitors very often are curious about the promise of calling them back in 25 seconds so they trying to test that plugin. That's a good way to get high-quality leads. Moreover, once you talk with them through the phone it's easier to build trust and close the deal. If you care about customers service - that plugin is must have for your business! I am 100% sure that you will be happy with the results.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

April 24, 2017

Kinga, thank you so much for your review!

MR

Mario R.

COO

### "Happy customers and more sales"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

May 17, 2016

If you would like to have your customers happy because they can reach you easier; and more leads becoming paying customers, then Live Call is the tool you want to use. Simple, easy to use, and excellent customer service formt he Live Call team

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

May 17, 2016

Tkank you Mario!

AM

Andrew M.

CEO

### "LiveCall increases # of inbound sales calls."

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

February 26, 2016

For my business, where I need to talk to prospective customers over the phone before they buy LiveCall is a great solution. It's like livechat but with audio conversations vs. typing. The only cons: their backend is not very intuitive.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

February 26, 2016

Thank you for the review.

[View all Reviews](https://www.capterra.com/p/142902/LiveCall/reviews/)

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)