--- title: "LiveCall Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about LiveCall Software - reviews, pricing plans, popular comparisons to other Lead Generation products and more." source_url: "https://www.capterra.com/p/142902/LiveCall/" page_type: "product" language: "en" --- # LiveCall Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 15, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) LiveCall ## What is LiveCall? LiveCall is a Free Lead Generation & Callback Software. It enables you to boost the number of inbound sales calls and with people, who are currently visiting your website. Our intelligent algorithms pre-qualify the most prospective visitors and engage them to request a call-back. A customer clicks on the widget and enters his phone number. LiveCall automatically calls your sales manager and the customer. It connects them to a single line in less than 25 seconds! ## What is LiveCall used for? [Lead Generation](https://www.capterra.com/lead-generation-software/)[Inside Sales](https://www.capterra.com/inside-sales-software/)[Call Tracking](https://www.capterra.com/call-tracking-software/) Top alternative Featured Overall rating Based on 7 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $49 Per Feature, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for LiveCall?[Manage this product listing](https://www.g2.com/products/livecall/claim_requests/new?auto=true) ## LiveCall Overview Updated September 2026 AI summary LiveCall equips businesses of all sizes with tools for lead generation, inside sales, and call tracking, supporting teams that rely on phone-based customer engagement. Its cloud-based platform combines CRM, lead capture, campaign management, and call handling features, along with integration options and customizable branding, to help organize prospect data, manage pipelines, and track conversions across multiple channels. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### LiveCall 4.9 (7) VS. [4.6 (144)](https://www.capterra.com/p/136728/Readymode/reviews/) Starting Price $49 Per Feature, Per Month Starting Price $239 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (7) Ease Of Use 4.6 (364) Value For Money 5.0 (4) Value For Money 4.5 (349) Customer Service 5.0 (6) Customer Service 4.5 (345) ## LiveCall alternatives [800.com](https://www.capterra.com/p/208208/800-com/) [4.7 (364)](https://www.capterra.com/p/208208/800-com/reviews/) Starting price $149.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/208208/800-com/) [Nextiva](https://www.capterra.com/p/175788/Nextiva/) [4.6 (919)](https://www.capterra.com/p/175788/Nextiva/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/175788/Nextiva/) [CTM](https://www.capterra.com/p/152004/Call-tracking-software/) [4.7 (159)](https://www.capterra.com/p/152004/Call-tracking-software/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/152004/Call-tracking-software/) Highest Rated [Liine](https://www.capterra.com/p/184326/Liine/) [4.9 (162)](https://www.capterra.com/p/184326/Liine/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/184326/Liine/) [View all alternatives](https://www.capterra.com/p/142902/LiveCall/alternatives/) ## FAQs about LiveCall Overview ### What company size and specific industries is LiveCall built for? LiveCall is designed for companies that already operate call centers, especially businesses selling high-margin services or products and relying on customer conversations. It fits organizations in service-oriented sectors where phone-based sales or support are central to the customer journey, rather than a specific small, mid-market, or enterprise segment. Features and Usability ### What are the key features of LiveCall? LiveCall offers call handling and sales tools including auto-dialer, automatic call distribution, call routing, call recording, caller ID, and call tracking metrics. It also includes CRM, contact database, lead capture, lead qualification, pipeline management, campaign management, and third-party integrations for managing inbound calls and lead activity. Integrations ### Which third-party tools and platforms does LiveCall integrate with? LiveCall integrates with 9 third-party tools, including CRM, analytics, and ecommerce platforms such as Salesforce Sales Cloud, Google Analytics 360, Meta for Business, WordPress, Shopify, WooCommerce, Drupal, Joomla, and PrestaShop. Getting Started and Support ### What training and onboarding options does LiveCall offer? LiveCall provides in person training, live online sessions, and documentation to help teams get started. In person training supports direct instruction, live online sessions allow guided setup remotely, and documentation offers written reference material for self-paced review of features and steps. Getting Started and Support ### What customer support options does LiveCall offer? LiveCall provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. Support resources are organized across self-service and direct contact channels, giving users several ways to get help with setup, account questions, or product use. ## Features AI summary Based on 6,570 Lead Generation reviews Capterra data shows that buyers of lead generation software rank the following features as their top priorities: - **Search/Filter** (**44%** of reviewers rated this feature as critical) - **Lead Capture** (**50%**) - **Lead Management** (**42%**) LiveCall includes **Lead Capture** and **Lead Management**, giving teams a way to collect incoming prospects and keep follow-up activity organized in one place. However, it does not offer **Search/Filter**. Instead, it provides **Contact Database** (**45%**), which still helps teams keep prospect information organized and accessible. Together, these features help businesses capture leads, track outreach, and manage customer data more efficiently. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities API Application programming interface that allows for integration with other systems/databases Auto-Dialer System that automatically dials calls Automatic Call Distribution Distribute/route/connect calls Caller ID Identify the number and contact information of a caller before answering the phone Call List Management Manage and track all past and future calls. LiveCall 30 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - API: Application programming interface that allows for integration with other systems/databases - Auto-Dialer: System that automatically dials calls - Automatic Call Distribution: Distribute/route/connect calls - Call List Management: Manage and track all past and future calls. - Call Recording: Record the audio of phone conversations for quality assurance purposes - Call Routing: Sends voice calls to a specific queue based on predetermined criteria - Call Tracking Metrics: Measure campaign influence through collection of keyword tracking and revenue sources - Caller ID: Identify the number and contact information of a caller before answering the phone - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Click-to-Call: Allow agents to place calls directly from business applications such as CRMs, contact center workforce solutions, or customer websites without having to manually dial numbers. - Computer Telephony Integration: Computer-telephony integration is the use of computers to manage telephone calls - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Conversion Tracking: Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customizable Branding: Add customized logos and colors to align with company branding - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Data Management: Ability to handle large datasets - Keyword Tracking: Track and monitor a specific set of keywords - Landing Pages/Web Forms: Create landing pages or online forms designed to capture new leads and prospects - Lead Capture: Automatically identify and save contact information of potential customers - Lead Distribution: Route and distribute your leads to third party buyers - Lead Generation: Manage the process of attracting and converting business prospects into leads - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors - Lead Segmentation: Divide leads into buckets based on predefined criteria and routing rules - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Pipeline Management: Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- Get Advice We can help you find the software with the features you need. Features 4.8 (5) 4.8 Based on 5 reviews ## Pricing Value for money 5.0 (4) Free Trial Free Version Basic $49.00 Per Feature,Per Month Value for money 5.0 (4) 5.0 Based on 4 reviews ## Integrations [ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Meta for Business](https://www.capterra.com/p/213257/Facebook/)[ WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[ Joomla](https://www.capterra.com/p/161648/Joomla/)[ Drupal](https://www.capterra.com/p/119594/Drupal/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (6) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (6) 5.0 Based on 6 reviews ## User reviews Overall rating 4.9 Based on 7 reviews Filter by rating 5(6) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AP Arkadiusz P. IT Director Building Materials ### "Easy to use CallCenter Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 28, 2019 Pros Very easy to set up and use. Low on cost. Perfect way to get high-quality leads. Cons Nothing. LiveCall plugin works as we wanted to. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Mateusz B. Project Manager Financial Services ### "Livecall doubled our sales" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 23, 2019 Pros Easy for use. Complete integration with our Call Center software. Very good widget customization. Gives a lot of leads with a small effort ;) Cons Dashboard sometimes crashes and there's no data or its out of date Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Marketing Manager Computer & Network Security ### "Best website tool to generate quality leads" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 January 20, 2018 Pros This is the best tool available to generate quality leads. The widget is awesome to entice users to leave their mobile number and receive a callback. You can customize widget easily to match your website color theme. I will recommend it to every website owner to generate quality leads. This worked better for us as compared to Chat Tool. Cons I didn't find any option to customize fields, the only information the user can share is a mobile number. Perhaps an extra field should work to allow users to enter their email or name. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Danuta P. Za¿o¿ycielka ### "LiveCall helped me to make my first sale" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 28, 2017 More incoming sales calls (~30% boost) Higher conversions to scheduling visits in my bridal salon Much better customer's experience Pros It fits perfectly into my sales process. In my business, I usually have to talk with a potential customer to advise about my products and schedule a meeting. LiveCall helped me engage girls who visit my website and offers them an easy way to contact me. I like the software a lot because it does not distract me from work (answering emails or live chats is a problem in my case). All I need to do is answer more incoming calls. These are usually new customers. In fact, I've managed to make my first sale even before launching my brand. The girl that I've called back in 25 second was shock how quick it happened. That make the conversation about my products much easier. Cons The dashboard is a bit outdated. They should also work on reports so I have more information about the visitors. Other then that, it's pretty cool. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KC Kinga C. CEO Furniture ### "Not only I love to use that plugin - my customers also!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 24, 2017 My customers are positively surprised when I call them back in 25 seconds. With Livecall we started receiving around 60% more calls than before. For me, that plugin is a new type of customer support approach. I like Livecall also as a lead capture. My website visitors very often are curious about the promise of calling them back in 25 seconds so they trying to test that plugin. That's a good way to get high-quality leads. Moreover, once you talk with them through the phone it's easier to build trust and close the deal. If you care about customers service - that plugin is must have for your business! I am 100% sure that you will be happy with the results. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 24, 2017 Kinga, thank you so much for your review! MR Mario R. COO ### "Happy customers and more sales" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 May 17, 2016 If you would like to have your customers happy because they can reach you easier; and more leads becoming paying customers, then Live Call is the tool you want to use. Simple, easy to use, and excellent customer service formt he Live Call team Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 17, 2016 Tkank you Mario! AM Andrew M. CEO ### "LiveCall increases # of inbound sales calls." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 February 26, 2016 For my business, where I need to talk to prospective customers over the phone before they buy LiveCall is a great solution. It's like livechat but with audio conversations vs. typing. The only cons: their backend is not very intuitive. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor February 26, 2016 Thank you for the review. [View all Reviews](https://www.capterra.com/p/142902/LiveCall/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.