# FACS Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is FACS the right Construction Management solution for you? Explore 7 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/142905/FACS/reviews

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FACS

4.6 (7)

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Last updated March 13th, 2026

# Reviews of FACS

Ease of use

4.9

Customer Service

4.9

## Showing most helpful reviews

Showing 1-7 of 7 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

DO

Douglas O.  
Resident Engineer  
Civil Engineering  
Used the software for: 6-12 months

### "FACS Review"

July 29, 2024

5.0

Pros

The simple use of the program. It is straight forward as it can get. The support staff is super helpful and willing to work with you to make it the best program for your project.

Cons

Could not find one to this day. Nothing to not like about it.

Review Source

jS

jason S.  
construction quality manager  
Civil Engineering  
Used the software for: 2+ years

### "Easy to use!"

November 29, 2023

4.0

We do love how simple the product is to use both for our field and office staff. output reports have been critical and are extremely helpful

Pros

Our team loves how easy it is to use the software. Being able to quickly deploy and train individuals on easy to use products is critical in the construction environment. We also benefit from the customizable reporting outputs!

Cons

The mobile app takes too long to sync. We instruct our users to not bother using the mobile app because of this. We wish there was some more customizability of fields on reports. we wish there was more filtering options for output reports. having easy to use API for powerbi would be beneficial.

Review Source

PM

Pam M.  
Accounting Manager  
Construction  
Used the software for: 2+ years

### "FACS MANAGEMENT SYSTEMS"

February 19, 2024

4.0

It was good until we learned other options we had available that took our company to a new level.

Pros

It was relatively simple and easy to navigate. I had used this system for over 20 years with no experience with any other software. Once our needs outgrew this, we switched. There were aspects that the company never used, so I can't comment on every aspect of the software.

Cons

It's simplicity was limiting. We used Microsoft Access to run almost any report that we needed data that we could manipulate. Only a couple of us knew how to use that.

Review Source

PT

Peter T.  
Sr. Office Engineer  
Civil Engineering  
Used the software for: 2+ years

### "FACS Construction Managment Software"

November 3, 2023

5.0

The software is easy to use, and the support team, led by our dedicated Account Manager, is very responsive to any questions or requests. I've used the software on several large projects ($100 million+) and continue to use it as it works very well and comes with great support.

Pros

The software works exactly as expected. The team uses it to easily collaborate on construction documents, record field inspections and manage project payments. The software can also be configured to meet our clients', or projects', exact needs. A simple request to FACS and our software is updated to provide unique workflows for reviewing documents or creating entirely new reports, FACS is able to be customized easily and quickly.

Cons

Nothing. The Platform works well and is easy to use.

Review Source

SR

Steve R.  
Resident Engineer  
Civil Engineering  
Used the software for: 6-12 months

### "FACS for Construction Inspection"

March 29, 2024

5.0

Pros

The ease of use, relatively low cost, and exceptional customer service.

Cons

Some features are too general for specific client needs, however FACS staff have been responsive in helpful in tailoring services whenever possible.

Review Source

AF

Amber F.  
Job Cost Analyst  
Mechanical or Industrial Engineering  
Used the software for: 2+ years

### "Great lil package"

July 16, 2019

4.0

Seamless integration from dispatch to workorder time. Used the program for many years at a previous company, now attempting to integrate it into my current company - just need board approval!

Pros

Some areas are redundant. Few steps to post work orders that are unnecessary to separate from other portions.

Cons

Maintenance portion is the best I’ve used so far, automatically pulls the months maintenance visits by a click of a button. Cost & sale shows on the same screen in work orders. Inventory management is superior to many other programs.

Review Source

OS

Owen S.  
Project Manager  
  
Used the software for:

### "Easy to Learn and Use"

January 13, 2016

5.0

Software was very easy to set-up and use. Their sales team answered my questions and provided me with the software I needed - no overselling for something I didn't ask for. Set-up and training were quick. They have lots of great training videos. It was easy to configure when you followed the guidelines provided. Their app is pretty easy to use and most my field guys like it after a few days of using it. Overall a solid product that we're looking to help us eliminate the time consuming spreadsheets we used to use.

Review Source

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