---
title: "Courier Management Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Courier Management Software - reviews, pricing plans, popular comparisons to other Courier products and more."
source_url: "https://www.capterra.com/p/142942/Courier-Management-Software/"
page_type: "product"
language: "en"
---

# 

 Courier Management Software Review 2026: Features, Integrations, Pros & Cons

Last updated on August 26, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Courier Management Software

## What is Courier Management Software?

Courier management software is the advanced mechanism that meets the end-to-end needs of courier & logistics companies & allows the management of bulk courier deliveries with easy-to-handle functionalities. We have developed a unique software that manages packet distribution to courier company and supports terrific reporting, billing and control over courier company and thus provides clear report to management at all levels about how the courier company is performing its assigned job.

## What is Courier Management Software used for?

[Delivery Management](https://www.capterra.com/delivery-management-software/)[Courier](https://www.capterra.com/courier-software/)[Shipment Tracking](https://www.capterra.com/shipment-tracking-software/)

Top alternative

Featured

Overall rating

Based on 23 user reviews

Reviews sentiment

Positive

96%

Neutral

4%

Negative

0%

Starting price

₹200000

Per User, One Time

Free trial  
available

Includes Free Version

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Courier Management Software?[Manage this product listing](https://www.g2.com/products/sagarinformatics-courier-management-software/claim_requests/new?auto=true)

## Courier Management Software Overview

Updated August 2026

AI summary

Courier Management Software offers small businesses a suite of tools to manage courier operations, including delivery tracking, dispatch management, route planning, and shipment tracking. With features such as customer database, label printing, mobile access, and third-party integrations, it supports efficient order handling and proof of delivery. The software is available via cloud and major mobile and desktop platforms.

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Courier Management Software

4.6 (23)

VS.

[4.3 (37)](https://www.capterra.com/p/97252/OnTime-360/reviews/)

Starting Price

₹200000

Per User, One Time

Starting Price

$49

Usage Based, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (23)

Ease Of Use

4.1 (77)

Value For Money

4.6 (8)

Value For Money

4.2 (76)

Customer Service

4.5 (22)

Customer Service

4.5 (75)

## Courier Management Software alternatives

[Tookan](https://www.capterra.com/p/218952/Tookan/)

[4.1 (77)](https://www.capterra.com/p/218952/Tookan/reviews/)

Starting price

$129.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

81%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/218952/Tookan/)

[Transvirtual](https://www.capterra.com/p/219013/TransVirtual/)

[4.8 (72)](https://www.capterra.com/p/219013/TransVirtual/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/219013/TransVirtual/)

Highest Rated

[MotionTools](https://www.capterra.com/p/188055/MotionTools/)

[5.0 (21)](https://www.capterra.com/p/188055/MotionTools/reviews/)

Starting price

$99.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/188055/MotionTools/)

[OptimoRoute](https://www.capterra.com/p/161579/OptimoRoute/)

[4.6 (268)](https://www.capterra.com/p/161579/OptimoRoute/reviews/)

Starting price

$35.10

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/161579/OptimoRoute/)

## FAQs about Courier Management Software

Overview

### Which roles and teams benefit most from Courier Management Software?

Courier Management Software is most used by business owners, directors, and general managers overseeing delivery operations, costs, and service performance. Operations teams, account managers, and business development staff rely on it to coordinate shipments, track consignments, manage client communication, and improve dispatch efficiency, billing accuracy, and delivery visibility.

Answer based on 21 reviews

Overview

### What company size and specific industries is Courier Management Software built for?

Courier Management Software is designed for small courier businesses and large courier operations in the courier, courier and cargo, logistics and freight, and domestic and international courier industries. It fits companies that handle delivery and transport services across local and cross-border courier workflows.

Features and Usability

### What are the key features of Courier Management Software?

Courier Management Software offers automated scheduling, dispatch management, and route optimization for delivery planning. Core tracking features include live driver tracking, GPS, geolocation, status tracking, and proof of delivery with digital signature capture. It also supports billing and invoicing, customer portals, reporting and analytics, and third-party integrations.

Getting Started and Support

### What training and onboarding options does Courier Management Software offer?

Courier Management Software provides in person training, live online sessions, documentation, and videos to help teams get started. In person and live online formats support guided setup, while documentation and videos offer written and visual reference material for reviewing features and steps at any time.

Getting Started and Support

### What customer support options does Courier Management Software offer?

Courier Management Software offers email/help desk, phone support, 24/7 live rep, and chat. Reviewers describe the support as prompt and helpful, and note that it pairs well with the software’s good interface and strong features for courier business needs.

Answer based on 1 reviews

## Features

AI summary

Based on 371 Courier reviews

Capterra data shows that buyers of courier software rank the following features as their top priorities:

-   **Mobile Access** (**53%** of reviewers rated this feature as critical)
-   **Dispatch Management** (**53%**)
-   **Routing** (**48%**)

The product supports all three features that reviewers rate highest: **Mobile Access**, **Dispatch Management**, and **Routing**. Together, these capabilities help courier businesses manage deliveries from the field, assign and track jobs more efficiently, and plan better routes, allowing teams to improve delivery speed, maintain visibility across operations, and handle daily logistics with greater accuracy.

Alerts/Notifications

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Customer Portal

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

A website or login for customers to access information

Live Driver Tracking

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Track driver locations on a map in real time

Scheduling

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Plan availability and assign specific time slots for tasks and resources

Status Tracking

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Track the status over time for a request, process, asset, or transaction

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Courier Management Software 60 features

### All Features
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications
- Barcode Recognition: The ability to identify a barcode on or within an image or packaging
- Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Billing Rate Management: Setting up the amount/charge for per hour of work by a company or professional
- Cash on Delivery: Allows users to record and manage cash payments upon delivery of goods
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customer Management: Store and organize information about customers and previous interactions
- Customer Portal: A website or login for customers to access information
- Data Import/Export: Import and export data to and from software applications
- Delivery Record: Notation showing the location and time stamp of shipment delivery
- Delivery Tracking: Track item deliveries through dispatch notifications, status and location tracking, and ETA updates
- Digital Signature: Electronic signing method that validates the authenticity and integrity of a digital document
- Dispatch Management: Manage sending personnel and resources to a site as needed
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Driver Management: Track all personnel who operate company vehicles
- Electronic Signature: Digitally sign online documents
- Employee Management: Track employee schedules, availability, and performance across projects and tasks
- For Courier Services: Intended to be used by courier services
- For Restaurants: Serves restaurants
- Geofencing: Virtual perimeter for a real-world geographic area
- Geolocation: Determines the location of a device using GPS or an IP address
- GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual
- Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes
- Label Printing: Process of printing custom labels through various methods.
- Live Driver Tracking: Track driver locations on a map in real time
- Location Tracking: Identify the physical location of an individual, asset, device, etc.
- Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests
- Mobile Access: Access software remotely via mobile devices
- Mobile Alerts: Notifications via mobile devices
- Mobile Signature Capture: Capture signatures via mobile devices
- Order Entry: Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries
- Order Management: Manage and track customer orders for goods, investments, or any other purchases
- Order Tracking: Track orders throughout the fulfillment process
- Price/Margin Management: Track and manage the profit margin between the cost of a product and its selling price.
- Proof of Delivery: Capture photos, signatures, customer IDs, GPS coordinates or other information to act as proof of delivery
- Quotes/Estimates: Generate quotes or estimates for customers
- Real-Time Analytics: Analyze and gain insights into data in real-time
- Real-Time Data: Receive data and information in real time
- Real-Time Monitoring: Active monitoring of systems, applications, or networks
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Real-Time Updates: Receive system updates as soon as any changes are made
- Route Optimization: Finding the most optimal routes for drivers based on various factors and constraints
- Routing: Plan daily routes to optimize employee scheduling and provide directions
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- Shipping Labels: Generate or print labels that contain shipping information for packages
- Shipping Management: Manage and track orders being shipped to customers
- SMS Messaging: Send messages via SMS
- Status Tracking: Track the status over time for a request, process, asset, or transaction
- Surveys & Feedback: Gauge satisfaction and receive information for improvement and success
- Task Scheduling: Track and manage the scheduling of tasks
- Territory Management: Organize customer data and accounts by user or geography
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Transportation Management: Organize and track the physical movement of goods from one location to another

---

Get Advice

We can help you find the software with the features you need.

Features

4.6 (9)

4.6

Based on 9 reviews

## Pricing

Value for money

4.6 (8)

Free Trial

Free Version

Standard Plan

₹200,000

Per User,One Time

Value for money

4.6 (8)

4.6

Based on 8 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.5 (22)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (22)

4.5

Based on 22 reviews

## User reviews

Overall rating

4.6

Based on 23 reviews

Filter by rating

5(14)

4(8)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

OP

Om P.

Business manager

Business Supplies and Equipment

### "Must have software for courier management "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 27, 2024

It's extremely helpful to run courier customer and give necessary services to customers

Pros

It's with all letest features and user friendly

Cons

Theres no cons , as this is necessary software

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

AN

Anonymous User

CEO

Internet

### "Basic tool for courier management"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

June 16, 2022

Pros

Ease of assigning couriers, tracking the paths

Cons

More automation options would be helpful to better assign couriers and manage routes

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CS

Chandan S.

Director

Logistics and Supply Chain

### "Good people to depend for Business Critical software"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 17, 2019

Pretty good.

Pros

After sales support is highly impressive.

Cons

Provet deployment and timeline of execution.

Reasons for choosing Courier Management Software

Integrity was the factor

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

August 6, 2019

Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us. We're here for you anytime.

michiel M.

Animation & VFX

Animation

### "Prompt Service"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 5, 2019

Pros

Helps manage tracking of data without the paperwork

Cons

We have had no problem using the aplication

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 6, 2019

Michiel, thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know what we can do for you in the future.

CG

Chetali G.

Online Marketing Executive

### "Highly recommend! "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

June 28, 2018

Overall it was a good experience using this highly reviewed software by Sagar Informatics Pvt Ltd.

Pros

Provides remarkable tool for reporting, Provides enough searching criteria for Querying and Analyzing.

Cons

It can be improved for proper use. Needs to very speedy for all type and all size Courier service companies.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KL

Karla L.

Analista sénior

### "Easy-to-use messaging management"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 27, 2018

Efficient messaging management, better quality work

Pros

It adjusts to the needs of sending that is required, it is an application easy to use and most importantly zero papers.

Cons

There has been no problem using the application, however a large expansion in the messaging that reaches all types of companies would be great.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 6, 2019

Karla, thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know what we can do for you in the future.

TK

Thileepan K.

Manager

Computer Hardware

### "Save our time and cost"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

April 27, 2018

Safe our working time and money

Pros

Courier Management Software help managing our customer details & manage tracking all data's. No need paperwork and done promptly.

Cons

Courier service needs to very speedy Courier Management Software good for all type and all size Courier service companies. Understand all staff because is very simple UI.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 6, 2019

Thileepan, thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know what we can do for you in the future.

AN

Anonymous User

Supervisor de Aduana

### "The business that listens and implements the functions that I want."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 15, 2018

My organization and I are very pleased to use with the messaging management system that this server has developed.

Pros

On the staff I would recommend using it. Totally responsible for the service they provide us. They have to prove it and see if it fits their shipping needs. It works very well for my company and what we send. The interface is easy to use and has significantly helped reduce our freight costs.

Cons

Take logistics management to a whole new level. All aspects of your courier or freight shipping company can be improved with the proper use of International Courier Management. There is no doubt that it has been the best choice of shipments that we could choose.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

August 6, 2019

Thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know what we can do for you in the future.

ZA

ziya A.

ui designer

### "Best Courier Management System"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

0/10

June 1, 2017

Pros

A unique software for any organisation that hires no. of employees for distribution of their bulk documents as telephone bills, A/C statements, etc.

Cons

International Courier Management Software takes logistics management to an entirely new level. All the aspects of your courier or freight shipment business can be improved with the proper use of International Courier Management.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MK

Munish K.

Payroll Executive

### "Courier Software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

4.0

4.0

Likelihood to Recommend

0/10

April 20, 2016

Sagar Informatics is a best Courier Software provider company in Delhi. I and my organization are very much satisfied to using with Courier Management System developed by Sagar Informatics Pvt Ltd.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/142942/Courier-Management-Software/reviews/)

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