Free
$0
Free plan includes:
- Multi-channel shared inboxes
- Email management
- Live chat support
- WhatsApp support
- Voice support
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better software since 1999
better software since 1999
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Looking to learn more about Email Management software similar to Hiver? Check out these popular alternatives that are closest in terms of key features, functionality, and benefits.
Pros
Hiver the best budgeted email management tool.
The service is not the cheapest on the market, but it's absolutely worth every penny.
Cons
Inability to mark notifications as unread, however this is an upcoming feature.
Highly inept and unprofessional team. Also worst nightmare for a growing startup.
"Hiver the best budgeted email management tool!"
Overall: We are able to work efficiently with our team members for the shared inboxes.
Pros: Workload distribution and easy access to the AI based analysis for the team.
Cons: Automated rules are not available in basic plans which feels sometimes a problem.
Vendor Response
"Hiver is the absolutely best Shared Inbox service and helped us optimizing our workflows by 50%."
Overall: We tried several providers of Shared Inboxes and we ended up staying with Hiver for the solely reason that they choose to focus on the core aspects of mail management and not various other features, that businesses at our size usually use other Sales or Project services for. We have used Hiver for more than a year now and it has so far saved us from hundreds of hours by providing us with a great overview and management of all incoming mails/task to be taken care of. The service is not the cheapest on the market, but it's absolutely worth every penny. Hiver has given us the opportunity to work more effective, close deals faster, collaborate better resulting in overall higher turnover since we started using the tool. It integrates smoothly with G Suite and we would highly recommend this tool for any business.
Pros: The mail management part is alfa omega. Its the core of this service, that makes it stand out from competitors. This tool allows you to manage hundreds of mails weekly without losing the overview. It integrates smoothly with G Suite, so are you already comfortable with Gmail, then you cannot miss Hiver!
Cons: Setting rules for the automations could be optimized to handle more criteria and it would be great to be allowed to bulk add email adresses instead of manually adding one by one. It works though and its great.
