# appointlet Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is appointlet the right Appointment Scheduling solution for you? Explore 105 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/143051/appointlet/reviews

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appointlet

4.8 (105)

[View alternatives](https://www.capterra.com/p/143051/appointlet/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of appointlet

Ease of use

4.8

Customer Service

4.8

## Pros and Cons in Reviews

JL

Jessica L

Founder and OwnerMarketing and Advertising, 2 - 10 employeesUsed the software for: More than 2 years.

“I've been using appointlet since 2022 and it was easy to learn, set up meeting types, integrate my calendars, etc.“

December 21, 2024

RG

RIch G

OwnerFinancial Services, 2 - 10 employeesUsed the software for: 6-12 months.

“I cannot pick out anything the app could use or seems missing from the free version, I have only used the free plan.“

January 9, 2023

CR

Carol R

Professional OrganizerProfessional Training & Coaching, 2 - 10 employeesUsed the software for: Less than 6 months.

“Functionality is superb, I can't say enough about the ease of use.“

October 14, 2024

NN

Nor Fadzlina N

LecturerE-Learning, 5,001 - 10,000 employeesUsed the software for: I used a free trial.

“It's not easy to keep track when you have 150 students from 5 different classes & courses.“

June 19, 2020

AC

Alicia C

Project ScientistResearch, 501 - 1,000 employeesUsed the software for: I used a free trial.

“It's a very robust, user friendly application“

March 11, 2025

JL

Jessica L

Founder and OwnerMarketing and Advertising, 2 - 10 employeesUsed the software for: More than 2 years.

“The support team is absolutely excellent!“

December 21, 2024

## Showing most helpful reviews

Showing 1-25 of 105 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Rodrigo O.  
Co-founder  
Information Services  
Used the software for: Less than 6 months

### "Simplify your scheduling with Appoinlet!"

October 4, 2024

5.0

Awesome simple service that just gets it right.

Pros

The simplicity and adaptability to integrate multiple channels.

Cons

Not really a con, but I would implement an option to have personal and company pages under the same account (right now I have 2 Appointlet accounts).

Review Source

JL

Jessica L.  
Founder and Owner  
Marketing and Advertising  
Used the software for: 2+ years

### "A fantastic scheduling tool that's also affordable"

December 21, 2024

5.0

I left acuity scheduling because I found appointlet for a lot less money. The only difference is that .ics file, but that's OK. The support team is absolutely excellent! Super quick, understands everything I've written -- not so with other support teams where it's a back and forth because they don't understand English very well.

Pros

The ease and excellent support. I've been using appointlet since 2022 and it was easy to learn, set up meeting types, integrate my calendars, etc.

Cons

The .ics file is not ideal. I prefer the 'add to Google calendar' link because it requires less work. I've actually had one person tell me they didn't want to meet anymore because of this .ics file. A bit extreme, but I kinda understand where she's coming from.

Switched from

[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)

Acuity is a bit pricey and I'd just had a hard year financially, so I was looking for more affordable alternatives and found appointlet.

Review Source

VR

Verified Reviewer  
Managing director  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Multi-language doesn't work"

February 14, 2023

2.0

Pros

The setup and implementation are straightforward. Overall it is an easy-to-use software.

Cons

The translation process is very circumstantial. It works if you want to translate the basics. But you can't finetune it. And the main problem is that the basic translation has been down from the blue. The support answer could have been more satisfying. They told us that they are using a translation service provider and they have reached the limits of the service agreement so the team is working to renew our agreement. How is it even possible? It is embarrassing. I need an immediate solution since I only use it with translations. I don't care about the other provider.

Review Source

CR

Carol R.  
Professional Organizer  
Professional Training & Coaching  
Used the software for: Less than 6 months

### "I found the one!!!"

October 14, 2024

5.0

Completely satisfied. I am a very very happy camper.

Pros

User-friendliness. Functionality is superb, I can't say enough about the ease of use. I'd be looking at other booking options and this one is hands down the absolute best. I'm telling everyone.

Cons

What cons? There are no Cons with this product. It meets my needs and exceeds my expectations

Alternatives considered

[Booksy Biz](https://www.capterra.com/p/142741/Booksy/)[Calendly](https://www.capterra.com/p/148036/Calendly/)[Fresha](https://www.capterra.com/p/142138/Shedul-com/)[Vev](https://www.capterra.com/p/188387/Vev/)

Reason for choosing appointlet

It's easy. I explained that earlier. It was just easier and it met my requirements.

Switched from

[Fresha](https://www.capterra.com/p/142138/Shedul-com/)

It was too involved and they lied. There free version wasn't free at all and then there was the nickel and diming that they were doing. I got way more functionality with Appointlet than I got with any of the other booking systems I tried.

Review Source

TK

Tjasa K.  
Coach  
Individual & Family Services  
Used the software for: I used a free trial

### "Easy, neat and free!"

November 5, 2024

5.0

Love it! Easy to use, very customizable, neat design and free.

Pros

It's easy to use, has many customizable features and it's free!

Cons

Some of my customers might appreciate it being in Slovene (our language), but I haven't had any issues so far.

Switched from

[Calendly](https://www.capterra.com/p/148036/Calendly/)

I needed something free as i am just starting out with my business.

Review Source

Matthew W.  
Co-Founder and Product Director  
Information Technology and Services  
Used the software for: Less than 6 months

### "High-performance booking tool"

April 3, 2020

5.0

Excellent tool that can be tailored to meet very specific expectations for booking. Ideal for an organization that needs control and granularity in a booking link (e.g. different demos by different reps, etc.). Customer service was also very knowledgeable and responsive, even on specific functionality requests. Up front about it when they do not have something and offer relevant workarounds when they can.

Pros

\- Good branding options (via logo and text of permalink), no excessive Appointlet branding; different branding available for different meeting types - Individual schedule availability by type of meeting excellent for round-robin sceduling - Granularity in meeting preferences results in highly flexible and controllable booking - Integrated effortlessly with existing calendars - Rescheduling and cancellations are relatively painless - Supports multiple video-chat integrations, so we can give the client a choice of their preferred platform

Cons

Booking link could be more presentable (especially time picker looks like it comes from a different era)

Alternatives considered

[Calendly](https://www.capterra.com/p/148036/Calendly/)[Setmore](https://www.capterra.com/p/122035/SetMore/)[SimplyBook.me](https://www.capterra.com/p/140086/Simplybook-me/)[Book Like A Boss](https://www.capterra.com/p/180111/Book-Like-A-Boss/)

Reason for choosing appointlet

I did a very cursory review (capped my selection at 20 minutes). Appointlet interface was the most intuitive and easiest for me to onboard. Their online help gave the most helpful and direct responses when I got stuck. Pricing structure was straightforward.

Switched from

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)

HubSpot's booking tool is visually beautiful and works quick and seamlessly for individual 1-on-1 meetings. Under our old HubSpot plan (Growth), "round-robin" meetings still had to be tied to a specific representative (even when the representative was not clear when booking the meeting). Their name had to go into the meeting link and their picture was on the booking page. A round-robin meeting link would also automatically be assigned to the person who first created the link, which just does not match our business process. This was a deal-breaker on round-robin meetings in HubSpot and sales / online materials did not do a good job of communicating the limitations of a product that doesn't quite do what it should. When we tried to solve this with support, they were friendly enough, but not really able to help. The ability to control the booking algorithm, while not perfect, is Appointlet's strength. We tested several tools to replace HubSpot, and it was hands-down the best for the type of inbound meeting experience we were trying to create.

Review Source

JG

Jessica G.  
Operations and Administrative Coordinator  
Legal Services  
Used the software for: 1-2 years

### "Easy to set up, maintain, and good value"

October 6, 2023

5.0

Overall it's been great. Easy to set up, easy to use and maintain, and a good value for the features.

Pros

It's easy to use and made it simple to sync multiple calendars for availability and created a simple booking page that we can share anywhere.

Cons

When a gmail password is changed, we've figured out we need to know to go in and manually resync the calendars in Appointlet. It doesn't necessarily let you know there's a syncing error.

Alternatives considered

[Calendly](https://www.capterra.com/p/148036/Calendly/)[Setmore](https://www.capterra.com/p/122035/SetMore/)

Reason for choosing appointlet

Appointlet had the features we needed at a competitive cost and was easy to set up with multiple calendars, different meeting types, and intuitive settings.

Switched from

[Calendly](https://www.capterra.com/p/148036/Calendly/)

Calendly wouldn't let us sync more than one calendar and have multiple meeting types without a paid subscription. Because of that, we found Appointlet which was a bit more affordable and seemed to sync better than Calendly.

Review Source

VR

Verified Reviewer  
CRM Consultant  
Marketing and Advertising  
Used the software for: 1-2 years

### "Great Calendly Alternative!"

November 26, 2022

5.0

Overall I've had a great experience with Appointlet.

Pros

I decided to use Appointlet rather than Calendly because their free version allows you to have an unlimited number of events across multiple different booking pages. This allows me to create a different booking page for prospects than clients.

Cons

I haven't found a way to create a "standard" availability. Thus, each event you create you have to manually input your availability.

Switched from

[Calendly](https://www.capterra.com/p/148036/Calendly/)

Appointlet had a more generous free plan and if I need to upgrade a cheaper paid plan.

Review Source

AG

Ana G.  
Freelancer  
Media Production  
Used the software for: 1-2 years

### "Very useful for clients, leads, and team"

February 15, 2025

5.0

Pros

Makes it super easy for ANYONE on my team or clients to book time with me - helps me keep my schedule organized

Cons

There's not much to not like - gets the job done, syncs with my calendar

Review Source

LR

Leslie R.  
Match Support Specialist  
Civic & Social Organization  
Used the software for: 2+ years

### "Appointlet is great!"

November 6, 2024

5.0

Appointlet saved me a lot of time when needing to schedule with several people. I was able to add buffer time between meetings and allow people to reschedule if needed to another open timeslot. Overall it was a game changer!

Pros

Appointlet was super user friendly with the end user and easy to naviagte.

Cons

Nothing really, it was pretty straight forward.

Review Source

AC

Alicia C.  
Project Scientist  
Research  
Used the software for: I used a free trial

### "Robust and user friendly app "

March 11, 2025

5.0

It's a very robust, user friendly application

Pros

Very intuitive and straightforward application

Cons

Nothing! Everything was very well explained.

Review Source

CD

Christina D.  
Owner  
Professional Training & Coaching  
Used the software for: I used a free trial

### "Appointlet got me out from between a rock and a hard place"

June 14, 2022

5.0

Aside from what I've already said, I want to say again that the customer service has been outstanding in answering all of my questions and helping me start switching my stuff over quickly.

Pros

Appointlet has been easy to set up and use, and the customer service has been top notch. It fills several holes for me in my online booking needs where other software dropped the ball. I especially like that it supports multiple calendar sync, buffer time both before and after appointments, and separate pages for various appointment types. I haven't been using it long but so far it is integrating well with my current processes.

Cons

Some features I think would be really helpful that are missing are: - a calendar view where you can schedule appointments manually from - a dedicated customer list where I can see all of the customers who have booked appointments in the past - a way to override calendar events and schedule an appointment at the same time as a blocked time on my calendar - ability to make one appointment with multiple location options (ie their house OR via Zoom) - SMS reminders in addition to email - low on the priorities but still would be cool would be a custom color picker in addition to the standard brand colors offered

Reason for choosing appointlet

Multiple calendar sync, unlimited scheduling pages and appointment types, online payments in the booking flow, email reminders, and the very favorable cost to benefit ratio.

Review Source

RBH

Robert Bradly H.  
Student  
Performing Arts  
Used the software for: I used a free trial

### "Best booking page out there!"

March 15, 2022

5.0

I have no problems with Appointlet so far, I am very satisfied. I just send the link to the people I want to meet with and they automatically understand and are able to book meetings with me. This lessens the hassle of looking for common availabilities with people.

Pros

Appointlet has been a lifesaver. I have been able to indicate my availabilities to my Appointlet page and my actors could simply book their rehearsal slots based on my availabilities. Appointlet also automatically converts the time from the country you are booking from, so my actors and I don't get confused with all of the time differences. I also love that I am able to integrate my Zoom application, and Appointlet automatically creates a zoom room so I do not have to manually create one. My favourite Appointlet feature is the calendar integration, I never have to worry about overlapping my meeting, classes, and rehearsals, because Appointlet takes note of my schedule and automatically adjusts my available times.

Cons

In the future, hopefully, each different booking page can have its meetings synced into different calendars as well. Right now I can only sync all my meetings into one calendar.

Review Source

TP

Tejit P.  
Co-founder  
Fund-Raising  
Used the software for: Less than 6 months

### "Columbia Virtual Campus used Appointlet for BLM Fundraiser"

July 14, 2020

5.0

Pros

Columbia Virtual Campus (CVC), a Columbia student organization, raised money for the BLM movement through a fundraiser in which 1-on-1 virtual tutoring and mentorship sessions were offered in exchange for a donation to an organization supporting the Black community. However, we needed a way to rapidly register tutors, schedule their appointments, and keep in touch with both tutors and a high volume of students. Because of the widespread interest in our program and limited resources, we couldn’t do all of this manually. With the help of Appointlet, we were able to set up our entire program and begin signing up tutors in a matter of days. Appointlet Premium’s features enabled us to register and manage 80+ mentors for the duration of our fundraiser. The platform streamlined and automated the mentorship program even further, as it automatically generated unique Zoom and Google Meet links for every mentorship session that was booked. Appointlet Premium was also essential in managing communications - its customizable booking confirmation feature automatically sent personalized booking confirmation emails and booking reminder emails to both mentors and students. Appointlet integration with Zapier automated much of our process and, as a result, we weren’t bogged down with menial, time-consuming tasks. We could now focus on raising awareness, outreach, and providing the best experience possible for our users. Ultimately, CVC was able to raise more than $1100!

Cons

None! We had a very positive experience.

Review Source

CR

Catherine R.  
Therapist  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Easy for clients! Great value."

February 26, 2017

5.0

I've been using appointlet for years and love it! My clients can sign up in one click. It sends them and me confirmation emails. They are updated before their appointment--so they show up for first time appointments. I have the choice of charging them or not. I like first timers to sign up without being charged so it's an easy process, low commitment with good results. I've had loads of people say they chose me because they could sign up for an appointment without the back and forth of phone calls. Appointlet also works with my google calendar which means when I make an appointment the app won't book during that time.

Pros

how easy it is for clients to use it when they find me online. I've had lots of bookings where people loved being able to set up an appointment on the fly.

Cons

it would be nice to have a phone app for in office appointments that uploaded to appointlet

Review Source

TM

Tony M.  
Team Lead  
Information Technology and Services  
Used the software for: 2+ years

### "Appointlet"

April 14, 2022

5.0

Pros

Ease of communicating with customers and getting meetings set up without having to spend a lot of time on planning or communicating much. Very easy to use.

Cons

Settings and/or features are not easy to understand. Do not use them much but I do use the calendar link a lot.

Review Source

KZ

Krista Z.  
English Professor  
E-Learning  
Used the software for: I used a free trial

### "Staying Accessible During a Pandemic"

October 30, 2020

5.0

I have been playing email tag with struggling college students all semester, comparing our schedules and trying to set up times for much-needed one-on-one Zoom sessions. Appointlet lets my students see my availability before they even reach out to me, so they know that the time they select (based on their own availability) will also work for me. The first day I launched this tool, I had 4 students book time with me. It provided exactly the service I needed, and my students appreciate the ease of use very much.

Pros

Appointlet took just a few minutes to set up and implement. It is completely customizable, so I was able to tailor it precisely to my needs. The interface is clean and simple, so my students are very comfortable using it. It has provided me with exactly the service I needed -- a way to make my "office hours" available to over 120 students across 4 colleges and universities using a single, streamlined tool.

Cons

I cannot think of any downside to this software.

Review Source

JW

Joseph W.  
Secondary Professor  
Education Management  
Used the software for: Less than 6 months

### "Easy-to-use application"

June 20, 2022

5.0

I am happy with Appointlet.

Pros

The app is easy to use and is intuitive. Customization is good and just takes a bit of searching to learn how to execute customization. The customer service ranks among the best I've seen.

Cons

A bit clunky to customize but overall, works well.

Switched from

[Doodle](https://www.capterra.com/p/142620/Doodle/)

Doodle was no longer viable.

Review Source

KV

Karyn V.  
  
  
Used the software for:

### "Integral to our company"

June 11, 2015

5.0

We are a SaaS company that offers one-on-one training to our customers. Before appointlet, our customer success team spent significant amounts of time coordinating schedules back and forth before finally putting something on the calendar. I did a lot of research before choosing an online scheduling tool for our business. What appealed to us about appointlet was the flexibility in packages and the ability to assign appointments round robin. We also liked the integration with Zapier. Since beginning with appointlet, our bookings have increased 20%, but our time spent coordinating them has basically dropped to zero. We just send out the link with our automated emails and let the bookings come in. Another great thing is that if we are ever talking to a customer who wants to schedule a training, we just direct them to the link. It's easily accessible, and everyone in the company has the link to share. Our customer success team saw such improvement with appointlet that our sales team decided to start using it too. The staff at appointlet are always very helpful and responsive. They've been great.

Review Source

HB

Hendrik B.  
Hypnotherapist  
  
Used the software for:

### "A useful tool to make appointments for my hypnosis practice."

July 3, 2015

4.0

Appointlet is a really handy tool to help make appointments for a one man business like myself. While I see clients, Appointlet takes care of making new appointments through my website and most of the process from there onward is automated so it happens without much effort from my side. Even if a client were to phone me for an appointment, I still use Appointlet to make the appointment on behalf of the client. With the recent upgrade you can now tailor make responses to different services and send automatic reminders. I still control the process from Google Calendar while take bookings online while I am in session with a client. My only gripe is that you can no longer send an automated email as a response to the initial provisional booking of a client. The first email goes out when you confirm the appointment. I reported the issue and was advised to use another associated app which has integrated nicely, even though I may have to pay for it in future :-( I recommend Appointlet to anybody who wants help automating bookings at a very reasonable fee.

Review Source

FC

Fiona C.  
Life Balance Coach  
  
Used the software for:

### "Appointlet.com"

June 24, 2015

5.0

I'm a life balance coach and needed an online booking system to take my 20min coaching enquiry calls. I signed up for appointlet.com about 2 weeks ago. They offer a 30 day trial. I've been absolutely over the moon with the service and how easy the dashboard is to use. I tried three booking systems and this one seems to be the most easy and efficient. After the web developer added the button to my website I got an error that was putting off enquiries. I contacted my hoster and they said conflicting info to my developer. I decided to send a screen shot to Appointlet and got the answer and support I needed in just a few hours and they fixed the redirect problem. Fantastic as I'm on the other side of the world. I highly recommend Appointlet to any start up or small business owner.

Review Source

PW

Pamela W.  
Owner  
  
Used the software for:

### "Best Customer Service, Hands Down"

June 8, 2015

5.0

So far, my use of Appointlet has been fairly limited due to a delay in site launch. However, when Rami (the CEO and co-founder) noticed that I hadn't had many appointments booked about 20 days into my month-long free trial, he reached out to see how he could help. When I mentioned that my site had yet to go live, he happily offered to extend my trial to get a good feel for how Appointlet really worked for my business. This all happened over the course of about 20 minutes in an email exchange. It was such a generous and good-natured act, and from what I've seen already the program is easy to use and understand - I really can't imagine not continuing to use Appointlet after my (extended) trial is complete!

Review Source

CW

Calvin W.  
  
  
Used the software for:

### "Great Software, Helps to Keep My Life Organized"

July 3, 2015

5.0

I run and work in a number of organizations from two companies, a number of non profit boards and mentoring a number of individuals. I have different calendars for each of my endeavors and appointlet allows one source for people to come and schedule with me. It has allowed individuals to quickly get on my calendar and removed me from the whole process. I love it.

Review Source

AW

Amy W.  
Owner/operator  
  
Used the software for:

### "I recently opened a one chair salon. I love this program, easy and dependable."

June 10, 2015

5.0

I wanted something that would be easy for my clientele to use and dependable. Being a single chair I did not want to be taking calls when I am with a client. This is a must for anyone who is I business for themselves. I cannot come up with any cons, getting it set up was easy enough. I hit a small glitch when I set it up but the support was fabulous and we figured it out right away. My clients love it and as a result I feel that I manage my time better and have actually increased my volume. For me it's a win win all the way.

Review Source

AC

Aaron C.  
Owner  
  
Used the software for:

### "Best Scheduling Software"

July 3, 2015

5.0

This software is simply the best thing we've found to help us automate our appointments with our clients. The staff is super friendly and available for support, and the app is nearly murphy-proof. We're a fan-favorite.

Review Source

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[Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/)