# Page 2 | appointlet Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is appointlet the right Appointment Scheduling solution for you? Explore 105 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/143051/appointlet/reviews

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appointlet

4.8 (105)

[View alternatives](https://www.capterra.com/p/143051/appointlet/alternatives/)

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Last updated March 13th, 2026

# Page 2 - Reviews of appointlet

## Showing most helpful reviews

Showing 26-50 of 105 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Rodrigo O.  
Co-founder  
Information Services  
Used the software for: Less than 6 months

### "Simplify your scheduling with Appoinlet!"

October 4, 2024

5.0

Awesome simple service that just gets it right.

Pros

The simplicity and adaptability to integrate multiple channels.

Cons

Not really a con, but I would implement an option to have personal and company pages under the same account (right now I have 2 Appointlet accounts).

Review Source

SS

Sneha S.  
Software engineer  
Chemicals  
Used the software for: 6-12 months

### "Streamlining Appointment Scheduling for Businesses"

July 6, 2024

5.0

Pros

I can easily share my availability, and clients can book times that work for them, like when a client booked a consultation without any back-and-forth emails.

Cons

I couldn't fully tailor the booking page to match my brand’s look and feel, which was a bit disappointing.

Review Source

OB

Olivia B.  
FOA  
Medical Practice  
Used the software for: 6-12 months

### "Optimis Review!"

July 3, 2024

5.0

My overall experience has been easy going and efficient. I am able to book and schedule all patient appointments!

Pros

I love how easy the software is to navigate for managing my calendar while scheduling.

Cons

I have not found anything I would change on Appointlet!

Review Source

CB

Christopher B.  
Vice Principal  
Education Management  
Used the software for: Less than 6 months

### "Appointlet for Parent Teacher Conferences"

November 30, 2021

5.0

We loved it from start to finish! This was a great experience for us as the administrators of the system, great for our teachers to be hands off and just see the appointments come in, and a great user experience for our families.

Pros

The biggest highlight for us was that we could manage all of the scheduling on our end. We've not seen a tool that advertises that, but myself and two support staff were able to create all of the links ourselves. Unless you're at the C-level, you likely don't have someone to manage your calendar for you so to support our teaching staff, this was a huge benefit. Each of the meetings were very easy to create and the best part: a unique Google Meet link each time. That was such a massive benefit to us throughout the process because it allowed for the necessary privacy and security for each of our parent teacher conferences. We love that we had the ability to create an unlimited number of meeting types, essentially one for each teacher, and for free. We also loved how quick your team was to respond--usually it was \[SENSITIVE CONTENT\]--to answer our questions or troubleshoot. From a user experience, parents appreciated how quick it was. We used a scheduling tool last year that had a long loading time and they would often miss out on conferences--especially if two parents were trying to book the same conference at the same time. All told, we love Appointlet and how easy it was for us to set up, how manageable it was for our staff and how much parents appreciated the user experience.

Cons

One of the challenges we had was that on some of the invitations, the teachers did not end up in the Lincoln PTC subaccount and thus, they were not able to connect their calendar. We solved one of those, but a few of those teachers I then had to create a manual appointment set because we couldn't duplicate what we had already created. Some other things are smaller: the links get very long as you duplicate appointments and while you can make custom links, we had to make nearly 80 appointment types and didn't have the time to then change the link--it just added a lot of "clone-xxxxxxxx-clone-xxxxxx" and so forth. Another super small nitpicky one: we couldn't see the titles of each of the meeting types to know who the teacher was. Often it was "Parent Teacher Conference with..." so it was a challenge to quickly locate, but again, that's a nitpick

Switched from

[Meetingbird](https://www.capterra.com/p/210544/Meetingbird/)

MeetingBird was acquired and no longer offered the product we used. Further, Appointlet solved more of our painpoints.

Review Source

TM

Tallen M.  
School Counselor  
Education Management  
Used the software for: 2+ years

### "School Counselors can rely on Appointlet to increase their accessibility to all constituents"

September 7, 2023

5.0

Excellent

Pros

Appointlet increases my accessibility to students particularly in times of their greatest need. It syncs with my calendars and gives me confidence that all of my responsibilities are managed and balanced.

Cons

Can you create a QR code feature for students to use to access my appointlet page? I currently go outside the program to do this. The first QR code generator expired and costs $$$ to subscribe to. I use the QR code on signs that are distributed throughout our school building for student use.

Review Source

WG

Will G.  
Program Specialist  
Environmental Services  
Used the software for: 1-2 years

### "Excellent service, great integration w/Zapier, "

February 9, 2021

5.0

Pros

Appointlet scales extremely well to the needs and skills of organizations of all kinds. Need a basic online appointment system on your website? You can build that in a half hour with Appointlet with near-zero technical knowledge. Need a robust scheduling solution that plays nicely with your CRM and transactional email platform? You can build that with Appointlet, too (albeit not in a half hour, unfortunately!) It's very easy to manage multiple staff members and multiple kinds of services through Appointlet as well. The customer service is A+++. I am a non-technical user with a challenging/complex use case for this tool. Appointlet's staff consistently goes above and beyond to help me, even though we are only a one-user account. The technical knowledge of their support team is substantially better than average -- I never have

Cons

The customization and formatting options for customer-facing emails and forms generated by Appointlet are somewhat lacking. This is fine for our purposes -- we had Appointlet disable all customer-facing emails and are using our own transactional email software for this (the Zapier functionality is quite robust!). Some CSS editing would be great. If you're an organization with a strict brand guide for fonts/color palette/etc., Appointlet (at the time of writing) won't be able to meet that need. The lack of a "pay-what-you-want" feature in the payment processing is a bummer, especially for non-profits or other organizations that are using Appointlet to schedule for free services, but wouldn't mind a few bucks. We get around this with a PayPal link in our confirmation emails, but having this baked into our Appointlet webform would have been great. A Facebook integration would be \*amazing\*.

Alternatives considered

[Calendly](https://www.capterra.com/p/148036/Calendly/)[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)

Review Source

Holly J.  
COO  
Consumer Services  
Used the software for: 2+ years

### "Easy to use!"

March 28, 2024

5.0

Pros

It's very user-friendly. We logged in, and the tools were very intuitive to start using right away. We can easily sync with our Google calendars, which creates a lot of efficiency.

Cons

Nothing Nothing Nothing Nothing Nothing

Review Source

AS

Alexander S.  
Media Manager  
Retail  
Used the software for: Less than 6 months

### "A lightweight booking app that offers exceptional customization"

June 22, 2020

5.0

Implementing this app gave us the ability to schedule volunteers like never before. What started out as a necessity due to the Covid-19 pandemic has now become a great marketing tool as well as cost saver for our business. Scheduling volunteers with Appointlet has freed up our employees to focus on other in store tasks and projects.

Pros

This product was exactly what our business needed! We operate an 11 location retail pet store that also rescues and adopts dogs and needed a way to schedule volunteer dog walkers in order to provide them with some fresh air. Our organization runs off of G-suite, so to be able to integrate bookings and manage them in Google Calendars was key. Employees at each location are able to control and manage bookings without the need to for a clunky booking application that is overly complicated to use. It's also responsive and integrates with our website more seamlessly than many other options out there. If you have any issues getting things setup they have excellent customer support that is available live right in the app.

Cons

The only issue we ran into was group scheduling. The sole drawback to the google calendar integration means that two or more people aren't able to schedule an appointment at the same time on the same calendar. We have two dogs at each store that need walks, so our workaround was to make the appointments staggered by five minutes in order to get two people in the store around the same time.

Alternatives considered

[Volgistics](https://www.capterra.com/p/80509/Volgistics-Volunteer-Management/)[Appointment Reminder](https://www.capterra.com/p/154255/Appointment-Reminder/)

Reason for choosing appointlet

As stated in my other comments, Appointlet by comparison is simple to setup and use, integrates beautifully and offers great customer support.

Review Source

ML

Melanie L.  
CX Lead  
Information Technology and Services  
Used the software for: 2+ years

### "Long-time user"

September 27, 2021

5.0

Pros

We have been using Appointlet at my organization for over 5 years. It has been integral in creating a seamless scheduling process that is easy for customers to use, and easy for us to customize and control. We could not have grown as a business by continuing to manually schedule calls. Appointlet has been invaluable!

Cons

I would love to be able to implement tiered priority in the pooled availability option.

Review Source

Response from appointlet

October 4, 2021

Hey Melanie, thanks for sharing your feedback! Fortunately, we do have a new feature in production that enables tiered priority as part of the pooled availability system. It sounds like that's the feature you're looking for, so we'll reach out directly to get you instructions on how to set it up!

AP

Alexandra P.  
founder  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Appointlet is easy to use, reliable, does everything I need "

June 23, 2023

5.0

I am somone who does not like to get too techy and this system is easy.

Pros

Easy booking for me and my clients! Cancellation, rescheduling also easy. Also very good customer service

Cons

The only thing is I would like the time to display in my calendar in digits up front , not just the information populating my calendar at the right time. So I would know at a glance the exact time of the appointment. Example: "9am One hour session" . At the moment, the time is listed in the information but farther down in the info in my calendar.

Review Source

TW

Tim W.  
Design Director  
Architecture & Planning  
Used the software for: 1-2 years

### "Easy to use calendar"

September 6, 2023

5.0

Overall, I've loved using Appointlet and still continue to keep it in our set of tools despite having Microsoft Bookings in out 365 subscription.

Pros

I like how it's easy to use. I did have qualms about its interface with choosing dates vs. having a calendar, but it does make choosing the right time easier for clients. We provide links to our clients for meetings and they are able to choose the right time.The free package is also very generous as compared to others.

Cons

So far, none. We've integrated it with our email and website. It's doing its job.

Reason for choosing appointlet

Appointlet had the cleanest interface for both the dashboard and the client-facing calendars.

Review Source

LM

Larry M.  
Owner  
Financial Services  
Used the software for: 1-2 years

### "Exactly What An Appointment App Should Be"

October 15, 2019

5.0

I've utilized a few different appointment scheduling apps. I (happily) stumbled upon this app just over a year ago and haven't looked back. The app itself is highly functional and does everything I want an appointment app to do. Additionally, developer does a great job responding to feedback and making adjustments where needed. Support is top-notch as well. Bang for the buck, this is one of the best applications in the sector. Take the trial so that you can see how it works. You won't be disappointed.

Pros

Highly Customizable Multiple Member Availability Multiple Meeting Type Availability Integrations (GoToMeeting, Join.Me, Zoom, Mailchimp, Zapier and more) Stand-alone site or Easily Embedded into Your Site Price

Cons

Name Recognition Only One Calendar per User (easily remedied by importing into Google)

Alternatives considered

[OnceHub](https://www.capterra.com/p/122968/ScheduleOnce/)

Switched from

[OnceHub](https://www.capterra.com/p/122968/ScheduleOnce/)

Appointlet was much more customizable (especially for the price) than ScheduleOnce.

Review Source

NFN

Nor Fadzlina N.  
Lecturer  
E-Learning  
Used the software for: I used a free trial

### "Consultation Scheduling Ease"

June 19, 2020

5.0

It's that time of the semester when normally students would start 'haunting' you to meet up and consult on matters related to their tasks for the semester. For this semester, these consultations need to be done online. It's not easy to keep track when you have 150 students from 5 different classes & courses. Initially, I had wanted to do a manual schedule on Google Sheet and get them to fill up the requested consultation date & time. However, upon googling after googling, I found 'Appointlet'. Appointlet is a cloud-based appointment scheduling web for business actually. But it works well for my purpose too. It allows me to set up booking form based on my availability and easily shared those data with my students. Students only need to choose the date and time still available on my schedule (which I need to set), key in their details & confirmed their bookings. Email notifications will be sent to both ends, myself and the students, along with the link to the scheduled video web conference. Appointlet allows integration with a couple of video web conference app, including Zoom, Meet & Webex. Appointlet links with your Calendar, in my case, Google Calendar. The confirmed bookings will appear automatically on the calendar. You may set up reminders too in the booking arrangements so both parties don't miss the meet up. Students may be allowed the chance to reschedule or cancel. Appointlet even provides the 'explanation' space for students to leave notes of the reason for the re

Pros

Allowing me to only show available date & time instead of making my students browse through the whole date in a month.

Cons

It does not allow for bookings for a group of people

Alternatives considered

[Calendly](https://www.capterra.com/p/148036/Calendly/)

Reason for choosing appointlet

Calendly does not seem to have that feature where only the available date & time of the month is shown on the booking form

Review Source

Ashlee B.  
Special Project Coordinator  
  
Used the software for: 2+ years

### "Call scheduling via Appointlet is awesome"

January 20, 2018

5.0

Pros

As an account specialist, people often want to call to discuss billing, which means the phone can ring unpredictably preventing me from completing my work. With Appointlet, that has changed. Now, if someone wants to have a conversation with me they can schedule it through my Appointlet link, meaning my calendar stays protected. Appointlet also lets you set up different links for different types and duration of calls, giving me more control over my bandwidth. But perhaps the coolest thing is pooled availability- meaning that anyone on my team offering the same type of call can chip in and grab appointments as needed. Oh, and everything gets copies to my Google calendar. I couldn't be happier. :-)

Cons

Only that the phone number or zoom room used to book the appointment isn't always copied into my Google calendar, so I have to go back into Appointlet to find the contact information.

Review Source

DW

Don W.  
Financial Adviser  
Financial Services  
Used the software for: Less than 6 months

### "I love this appointment scheduling app"

December 12, 2019

5.0

When I first registered for the free trial, they checked in with me via email to see how things were going. I probably could have stayed with the free version, but for an annual fee that comes to less than 2 cups of coffee a month and allowed me to use my company logo, it was a no brainer to sign on for the full version. Since then, I have reached out to them a couple of times via their chat feature, where I have found them to be responsive and extremely helpful. I've used them now for about 6 weeks and I'm extremely happy with the program.

Pros

The flexibility to alter the application to suit my needs and circumstances. Before, when I wanted to set up an appointment with a client, I would list three options in my email. Some clients wouldn't respond for a few days and by the time they did, that appointment slot was gone. This program has eliminated that issue and the bottom line is that it has made appointment setting with my clients exponentially easier.

Cons

There is a very slight learning curve, but I had most of it down after playing with the program for about 15-20 minutes. And I figure if I can do it, a monkey can do it.

Alternatives considered

[Calendly](https://www.capterra.com/p/148036/Calendly/)

Reason for choosing appointlet

I went on line searching for good appointment scheduling programs, and Appointlet was one of the few that were mentioned. I dabbled briefly with Calendly, but once I started playing around with Appointlet and how easier and customizable it was to learn, I was hooked.

Review Source

MB

Michael B.  
Speaker trainer and consultant  
Professional Training & Coaching  
Used the software for: Less than 6 months

### "Satisfied client"

February 13, 2024

5.0

Extremely satisfied on all accounts. The functionality and ease in making corrections and in confirming each step was working as expected

Pros

Price the ease in setting up and the number of options

Cons

The support and the quick and easy to follow responses to every question and the patience Cris took knowing that I am not the most computer literate person.

Reason for choosing appointlet

It was highly recommended by trusted associates

Review Source

JS

Jarvin S.  
CEO  
Consumer Goods  
Used the software for: 6-12 months

### "Great app to organize my agenda"

July 30, 2021

5.0

It has been great, I never imagined having reached this kind of order in my work life

Pros

In my company we need to have everything organized and weeks are packed with meeting. What i like the most is that it is possible to have everything in one place and when someone wants to pick a date and time to have a meeting with me, this app shows in realtime what spot i have available and they pick it

Cons

I really like everything so i would not add any complaint about this software

Alternatives considered

[Calendly](https://www.capterra.com/p/148036/Calendly/)

Reason for choosing appointlet

I just tried it first

Review Source

AF

Andrew F.  
Owner  
Financial Services  
Used the software for: 2+ years

### "I've been using the free version for years "

August 19, 2021

5.0

Pros

Low cost and has many of the features as calendly. I don't feel like I'm getting an inferior product and my clients don't know the difference!

Cons

The reminder options could be more robust.

Switched from

[Copper](https://www.capterra.com/p/141642/Copper/)

Many more features

Review Source

VW

Vanessa W.  
Onboarding Manager  
Computer Software  
Used the software for: Less than 6 months

### "Replaces Calendly"

September 14, 2020

5.0

We are a national company that was using calendly but this works better in my opinion. We are using the free beta version right now.

Pros

Support chat is super helpful! Face is similar to Calendly. Very user friendly. Able to schedule a meeting off multiple calendars. Easy to setup meetings in less than one minute! Calendar updates to different timezones with option to add to calendar. Calendar and email notifications automatically.

Cons

Been using the beta side with a few small hiccups but they got fixed quickly when I brought it to their attention.

Alternatives considered

[Bookeo](https://www.capterra.com/p/117299/Bookeo/)

Reason for choosing appointlet

Using the free version, its similarity and eas of use compared to Calendly, features of using multiple calendars and team members!

Switched from

[Calendly](https://www.capterra.com/p/148036/Calendly/)

Calendly doesn't have all the features and isn't as easy to use. Able to integrate multiple calendars and have it schedule off availability from both or check to make sure multiple people are all available at the same time. Calendly was also getting expensive.

Review Source

VR

Verified Reviewer  
Success Adviser  
Professional Training & Coaching  
Used the software for: I used a free trial

### "manage scheduling entirely from Google calendar!"

April 8, 2019

5.0

I reviewed quite a few calendar services for my organization, and used several of them for a period of time. This was ultimately not one of the top contenders, as we value a level of customization that will allow us to tailor the service to our business rather than vice versa. However, if you want a ready-made scheduling service, this is a great choice.

Pros

Really love that my clients can book, cancel, and reschedule online, and I never have to leave Google calendar to manage all of it. Very intuitive. Good integrations (e.g. with Zapier). The customer support is excellent. Very affordable compared to some of the industry leaders such as Acuity.

Cons

Plenty of flexibility in settings, but definitely not as customizable as comparably priced services. Occasionally some data do not make it into Google calendar (such as phone number) and I have to go into appointlet to retrieve it.

Review Source

SS

Sneza S.  
Life Coach  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Neat & Complete"

December 4, 2020

5.0

Great support and very useful product. Very satisfying experience. :)

Pros

I simply LOVE the simplicity of Appointlet. It reminds me of a real notebook for appointments. I HIGHLY appreciate the way they have introduced me to the product and guided me how to use it during my free trial, so I got great results from using it even before I've subscribed for it. Then I've discovered other useful features: like being able to offer multiple choices (great presentation of different coaching packages) or redirecting clients back to the "Thank you" page on our website..

Cons

To be honest, I can't think of anything that I don't like. I have experience with other similar apps and I am glad we use Appointlet.

Review Source

SC

Stephen C.  
Software Engineer  
Telecommunications  
Used the software for: I used a free trial

### "Perfect for my use case, blows alternatives out of the water"

November 12, 2019

5.0

My use case is that I am an engineer in San Francisco undertaking a full time job search and trying to keep track of calls with various companies. It's been extremely helpful to just be able to give out a consistent link and then get people to schedule with me. Most of the other apps that I investigated and considered using required me to update my availability within the app, which meant that I had to transfer things back and forth from google calendar...I'm not a professional appointment maker like an executive assistant or a recruiter, this is just a thing I'm doing until I get a job. But most of the other apps seem to be designed for more of a specialist's use case (e.g. have their own calendar that you have to deal with).

Pros

Easy to get started, reasonable out of the box defaults, google calendar integration, works seamlessly (I don't have to think about it).

Cons

It could look a little better--the design is fairly basic.

Switched from

[Calendly](https://www.capterra.com/p/148036/Calendly/)

They didn't have a google calendar integration (or at least not in the free version--I'm not gonna sign up for a monthly plan for something that I'm using for a few month job search)

Review Source

KF

Ken F.  
Owner  
Automotive  
Used the software for: 6-12 months

### "Can't talk to anyone wont stop taking money out of my acct"

September 7, 2021

1.0

No number to cancel

Cons

No number to call to cancel do not use them

Reason for choosing appointlet

Sold bussiness won't stop taking money from my acct no number to call do not use them

Review Source

Response from appointlet

September 8, 2021

Hi Ken, sorry to hear that you've had trouble cancelling. We look forward to assisting you in getting this taken care of. Please log into your account and contact us directly for further help with cancelling your subscription.

EF

Ezra F.  
Customer Success Manager  
Information Technology and Services  
Used the software for: 6-12 months

### "Perfect Booking Tool! Just what we needed"

November 5, 2020

5.0

Very pleased, bookings with customers, appointments, renewal meetings etc are all so hands off now with this tool.

Pros

Very easy to use, has all the features you could want with a booking tool. The ability for your bookers to 'reschedule' and 'cancel' is great. You can add meeting buffers, customised messages, meeting confirmation processes, accept payment for bookings and more. It just has tonnes of features!

Cons

I wish you could delve into the CSS of the booking pages. It would be great to brand up our booking page a little more yellow like our brand, but not a big issue. It gets the job done still, and that's what we wanted it for.

Reason for choosing appointlet

I'm not sure really. Just gave this a go first and it worked so we stuck with it. Support is great too, so why leave a good thing

Review Source

KM

Kayla M.  
Admin Asst II  
Higher Education  
Used the software for: 1-2 years

### "Great system"

November 5, 2019

5.0

Pros

It is easy to use and links right to Outlook so your appointments are organized with your other meetings. The customer service is great and it is very affordable.

Cons

There are some functions we would use, but we have done fine without them.

Switched from

[AppointmentQuest](https://www.capterra.com/p/14916/Online-Appointment-Manager/)

Money! The customer service is also much better and the system is far easier to use.

Review Source

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