# Page 3 | appointlet Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is appointlet the right Appointment Scheduling solution for you? Explore 105 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/143051/appointlet/reviews --- appointlet 4.8 (105) [View alternatives](https://www.capterra.com/p/143051/appointlet/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of appointlet ## Showing most helpful reviews Showing 51-75 of 105 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use PG Paige G. Company Manager Used the software for: ### "Great customer service!" October 10, 2015 5.0 I work for a theater company and was looking for a new scheduler app that synced with my Google Calendar to book auditions. Appointlet is one of the first ones that I came across, I decided to give it a try. At first, I couldn't understand how to set up the booking page, so I decided to move onto to the next option and asked Appointlet's customer service to delete my account. Rami was the tech who responded to my request. He was certainly willing to delete my account, but first he asked if he could help with any issues I was having. He walked me through the settings, and eventually I set up my account to my preferences. Being a former customer service rep myself, I was very impressed by how Rami and Jared (co-founder of Apppointlet) were able to turn that experience around. They corresponded with me via email and the instant chat on the Appointlet website throughout my setup process and once I released the link to the public. Any feedback or questions that I had were quickly responded to; they were also able to help adjust settings on my account whenever I had issues. Appointlet allows you to control your bookings entirely from your Google Calendar, so you can click on the appointment event and cancel or reschedule a customer's appointment. I can also see information from the booking page on the Google Calendar event. I set my Appointlet page to redirect to a Google Form so that I can have more customer information sent to me in a spreadsheet, which is ideal for my purposes. I only used the Appointlet website to set up the booking page; all responses I handled through Google. The booking page is also incredibly easy and user-friendly for customers. Overall, I found a product that does exactly what I need, but more importantly, I had constant support from a great team! Review Source JP Jason P. Account Executive Legal Services Used the software for: 2+ years ### "Use this for your business!" April 1, 2021 5.0 Has been one of the better decisions our business has made - will recomment to everyone! Pros I have used Appointlet for 2+ years and it's been a game changer! Easy to use and worth every penny - has made my days better structured, more efficient and increased sales by 20%! Do yourself a favor and start using Appointlet! Cons I cannot think of any cons at the moment. Review Source GL Geoffrey L. Operations Manager Insurance Used the software for: 6-12 months ### "Outstanding customer service!" May 28, 2021 5.0 Pros Ease of use, customization, friendly customer service, and reasonable pricing. Cons It would be extremely helpful if there was a direct link to my CRM. Currently, the use of Zapier is a workaround of sorts so it's not impossible. Switched from [Microsoft Bookings](https://www.capterra.com/p/176567/Bookings/) Needed the calendar to not only show availability but also book a Zoom appointment without my interaction. Review Source RG RIch G. Owner Financial Services Used the software for: 6-12 months ### "Very easy to set up" January 9, 2023 5.0 I've been quite happy with the app and even the free plan is good Pros Even a non-tech savvy person can set up a few different appointment types. I use the free version as it does the job well. The scheduling filter allows you to customize your availability each day. Cons I cannot pick out anything the app could use or seems missing from the free version, I have only used the free plan. Review Source WN Wellington N. Financial Services Manager Capital Markets Used the software for: 6-12 months ### "Appointment Scheduling Software" February 17, 2020 4.0 I have been able to book appointments without having to call or send emails to my clients has helped me quite a lot and released more time to other things. Pros The software has helped me to allocate my time more efficiently.It is easy to use and customize to personal liking.The app syncs with my calendar and is able to pick up when i am available for meetings / appointments. Cons Sometimes the appointment confirmations go to spam and my clients are not able to take note of the scheduled appointments. Review Source VR Verified Reviewer Employment Specialist Staffing and Recruiting Used the software for: Less than 6 months ### "Easy Scheduling" November 8, 2019 5.0 Pros The back and forth of scheduling is sometimes frustrating and laborious. However, with Appointlet, you can put it on the other person's shoulder to handle the scheduling. All you have to do is provide your availability. The person who receives your Appointlet invite selects the time and then it automatically gets put on your calendar. Brilliant! Cons No cons. It's great software that makes my life easier as a recruiter. Review Source Rachel N. CEO Staffing and Recruiting Used the software for: Less than 6 months ### "Needs more work" September 29, 2020 3.0 The customer service was next to none! I really love supporting small companies. Pros The team that created this software is super responsive and great to work with. They have a great idea and this is a fantastic scheduling tool. Cons It doesn't have a enough features. There are other options that cost the same or less and have more integrations and more features. Reason for choosing appointlet I did not, I left Appointlet to go to Calendly. Review Source BM Beth M. V.P./co-founder Used the software for: ### "appointments for counseling center" July 6, 2015 4.0 like the upgrade. and general functionality is good. appreciate your service and how well it works with google calendar, and how quickly the changes appear. Needs: 1. I no longer receive an email that tells me the appointment is confirmed. would like to know client has been sent a confirmation. 2. the new email confirmation I receive cannot be fully read on iPhone screen- name/info are cut off on the right side. 3. client and I receive an email that does not have their name, but has their email address as if it is their name. looks impersonal and as if it is a mistake. 4. clients report they do not find the directions link in our confirmation email, although it is there. may be because the email format is cluttered with symbols like the letter 'u' before names; is probably confusing to them. 5. I need to be able to change from one counselor to another after request is submitted. can reschedule within the calendar of the person requested, but cannot change to a different counselor without cancelling. Review Source Response from appointlet July 6, 2015 Hi Beth, Thank you for your review and feedback! We'll be getting in touch with you today to find out more about your needs and solve some of the issues you're having. Rami Bailey K. Consultant Management Consulting Used the software for: 6-12 months ### "It's not bad, but..." September 20, 2018 4.0 Pros Really easy to use and clean system for getting a basic appointment scheduling. Cons For the price, there are far more customizable features with other similar softwares. Review Source Nate K. Manager Used the software for: ### "Outstanding" June 29, 2015 5.0 I love appointlet, I have my email signature as my personal booking address and with one click they can book a time for an appointment, it even translates my availability into local time for my international contacts. Easy to set up around your schedule, instantly marks as unavailable to others once a spot is booked, easy to adjust to new times/time zones. Even easier to use once set up. Review Source Jay S. Clinical Psychologist Used the software for: ### "Utterly dependable" June 20, 2015 5.0 I've been using this software for coming up to two years. In that entire time there has only been one issue with a booking. I have around 25 patients a week who manage all their own bookings. I've tried other software and there isn't anything as reliable as this software. If you need something you can count on then Appointlet is worth your time and your client's. Review Source TL Taylor L. Customer Success Manager Computer Software Used the software for: 1-2 years ### "Makes scheduling easier " October 30, 2020 5.0 Pros We have Appointlet set up through campaigns that are sent to our customers. It makes it easy for them to schedule time with us. Cons Overall I don't have many complaints. Maybe if there could be a way for customers to schedule time directly in an email as opposed to it being a link that takes them to another window. Review Source ET Elise T. Social Media, Graphic Design & Website Manager Health, Wellness and Fitness Used the software for: 1-2 years ### "Appointlet for Therapy Practice" June 2, 2020 5.0 Appointlet has been a very helpful and necessary booking tool for our therapy practice. It's very intuitive and been easy to pick up. But possibly the best part is the amazing, prompt, customer service via chat. They are available widely throughout the day and are great at follow up to make sure you find the answer you're looking for, and step-by-step Help documents with images. Great setup for this beginner, we will be sticking with Appointlet. Thank you! Pros Amazing Customer Support & Help Documents, Ease of use, Intuitiveness. Cons It connects with your Google calendar, so making sure that the available and taken spots are up to date on the calendar is important. Review Source VR Verified Reviewer Customer Success Manager Used the software for: Less than 6 months ### "Great appointment scheduled tool " March 19, 2018 5.0 Pros I love the fact that meetings are automatically set to the schedulers time zone. Takes the confusion out things. Cons Unfortunately the booking confirmation does not creating a calendar invite like other tools out there which I find very handy. Review Source JM Jocelyn M. People Services Manager Hospital & Health Care Used the software for: 6-12 months ### "Great software for booking interviews!" May 6, 2022 5.0 Pros I love that I can create the schedule, check my calendar for conflicts, send the link and let individuals choose the time that works best for them. It's easy to navigate and make changes too! Cons I've been using the free version but I'm sure there are more benefits to the paid version that would make me love it even more. Review Source TZ Tracie Z. Used the software for: ### "Great user experience AND amazing customer service! " October 29, 2015 5.0 I am a small business owner and I've found the appointlet software to be amazing. It handles all of my scheduling needs and my clients have found it extremely easy to use. It offers lots of flexibility in terms of scheduling preferences, length of services, types of services and locations. You can even set the preference for certain services to occur only on certain days. They have multiple fee options for plans which is great AND the free trial does not require that you provide payment information. So there is no concern of automatic billing during your trial period. Their customer service has been amazing since day one. They always respond promptly to my questions and offer quick solutions. I highly recommend this software and company. Review Source AC Alex C. Educator E-Learning Used the software for: Less than 6 months ### "Great balance of features for price" March 5, 2022 4.0 Pros The free version offers features that others charge for. However, what they do charge for brings with it some unique features that would require serious configuration on other solutions (multi-room, team members) Cons Setting up event types and groups can be confusing for those inclined to "skip the manual"; reading the documentation, while extremely helpful, can be required. Switched from [Calendly](https://www.capterra.com/p/148036/Calendly/) Calendly didn't offer multi-participant appointments in their basic tier. Review Source KP Kevin P. Business Strategy Specialist Used the software for: ### "Excellent and Easy to Use Appointment Setting!" June 22, 2015 5.0 Appointlet has been a huge help in relieving our appointment setting pain points. We have a ever growing sales team, and at first had only a team of appointment setters to try and schedule appointments manually using our backend and sales rep google calendars. Now Appointlet allows people to schedule their own appointments through our conversion funnels and emails. Appointments are seamlessly scheduled on our reps calendars, and we're noticing a better conversion rate due to warmer leads, as users who schedule their own appointments are likely more ready to purchase. The Appointlet team is very friendly and has been super helpful in making sure all of our business needs are met. Awesome product, highly recommended! Review Source ET Ebi T. Director of Studies for ESOL Used the software for: ### "The one and only!" July 3, 2015 5.0 I've been using Appointlet ever since Google stopped offering the booking and appointments service on its calendar. As a private teacher, I desperately needed a service that allowed my students from around the world to easily access my schedule, find out about my free time slots and book the ones they needed. Appointlet has given me all of that and more! Its great website integration means that a single button opens its app page for the users to view the free times on my schedule (without any privacy issues: It only shows the free times and not the rest of the appointments) and book their appointment. So basically there's no impact on the layout of my website. All in all, great service and great app! Review Source AD Aaron D. Manager Aviation & Aerospace Used the software for: Less than 6 months ### "Easy Scheduling" October 30, 2019 5.0 Pros The ease of setup and the responsive support staff. Cons Nothing so far, every problem has been quickly overcome by the very helpful support staff. Review Source WD Wil D. Owner Marketing and Advertising Used the software for: Less than 6 months ### "A great tool for a solopreneur" July 21, 2023 5.0 Very positive Pros I am excited that appointlet (with the free version) will check for conflicts with multiple calendars and not just one. Cons I don't think the program is missing anything that I would expect in a free version Review Source EH Esa H. Used the software for: ### "About appointlet" July 3, 2015 5.0 I'm a manual therapist and about one and half year ago I decided to get online booking for my services. After searching some time and trying out a couple of booking apps, I came across appointlet. Since then my business phone has been almost quiet. During over a year I've received maybe ten phone calls about time reservation. This has really made my customers much happier since they can check available time whenever and where-ever. I truly recommend appointlet to every business that needs a simple and easy to use online booking system. Review Source RC Rick C. Owner Used the software for: ### "Excellent tool bring simply scheduling to your customers" July 10, 2015 4.0 This tool has literally transformed my business by taking ALL of the headaches of coordinating my schedule, returning calls, negotiating times, manually adding to my calendar and hoping my customer remembers the appointment and putting it all online and automated this task for me and my customers. Offers a clean, simple, affordable and customizable tool for you and a 24 hour "scheduling assistant" for your customers. And the customer service has been stellar. Responsive and clear communication when any questions come up. Review Source GD Gary D. Owner/Director Used the software for: ### "I love Appointlet but pleeeeaaaase add past midnight bookings!!!!!!" July 9, 2015 4.0 Please make it so my clients can book latenight sessions past midnight.....i find it an inconvenience that my appointlet schedule cuts off at 11:45pm but my business is open until 1:00am.....my clients are always texting and calling me to manually book their latenight rehearsals since appointlet cannot accommodate it. I am losing money on this!!! PLEASE work on this and let me know. Review Source Response from appointlet July 9, 2015 Hi Gary, Thank you for your review and feedback! You'll be receiving an email shortly with a solution for this. Rami NH Noah H. Head of Client Experience Used the software for: ### "Flawless" July 17, 2015 5.0 From the very start, and to this day, Appointlet has been a seamless, intuitive, easy-to-use and easy-to-adapt system that has literally removed hours upon hours of wasted back-and-forth scheduling. In addition to allowing me to reallocate time to far more beneficial matters, I have literally been able to pack my schedule with calls and meetings, increasing our time efficiency by multiple orders of magnitude. Truly a gem of a product. Noah Review Source Similar Products Featured ## Related categories [Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.