System ID

BarTender


4.5 / 5
27 reviews

Who Uses This Software?

BarTender is ideal for everyone From Small Business to Enterprise level customers and offers a full suite of tools to help every size of business improve their label process.


Average Ratings

27 Reviews

  • 4.5 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $495.00/one-time/user
    See pricing details
  • Deployment
    Installed - Windows
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • System ID
  • www.systemid.com
  • Founded 1985
  • United States

About BarTender

Seagull Scientific BarTender label design software provides welcomed flexibility by offering a wide range of features that support most every environmentincluding those concerned about safety. BarTender works with both laser and industrial barcode printers, which sets them apart from their competitors. In addition, this software solution enables RFID encoding for labels, tags, and smart cards, and it provides comprehensive support for nearly every barcode symbology.


16352

BarTender Features

  • Barcode Generation
  • Barcode Scanning
  • Custom Labels
  • Inventory Management
  • Label Templates
  • Receiving Labels
  • RFID
  • Serial Number Tracking
  • Shipping Labels

BarTender Reviews Recently Reviewed!


Capterra loader

We use bartender for all of our label printing needs. We use drop files to trigger.

Jul 06, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The user interface is really well defined for people that don't code. Designing label templates is as easy as power point. Setting up the fields that need to read the data is easy to set up to. There is a very short learning curve with the product.

Cons: We have it set up to run waiting for drop files (with the integration builder). Because we aren't using the front end for normal use, end users can't get error messages. If would be nice if it had a better monitoring system to know when something goes wrong. It's not that often that it does, but when it does it can cause some problems for our business.

Overall: They play really well with the zebra printers, which a lot of other software doesn't (like SSRS reports). Also the integration builder is a really powerful way to automate a lot of things. It's a life saver. And the ease of creating labels is really nice. Don't forget you can print to a regular printer too. You can make some very good paper reports that are much easier to maintain than SSRS reports.

Used for printing serialization labels by integration functionality with SQL Database

Dec 07, 2017
4/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The diverse functionality of creating and printing labels. Creating labels is fast and easy. Integrations is a great tool and are very powerful when wanting an action repeated easily. Librarian is a great feature to ensure label revs are tracked and managed properly.

Cons: The cost is based per printer. We have multiple printers for the sake of not having to travel to retrieve your label, however, for the price tag it's not worth activating a printer that only gets used once a week. The integrations is very finicky and occasionally needs to be restarted for no reason at all. The printer default settings do not save and revert back to original so I manually have to change the print speed and darkness on each label.

Overall: Fast and easy creation of labels. Ability to track rev changes on labels.

BarTender 2016 is Great for Any Business Big or Small

Sep 20, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Sophisticated, professional, yet easy to use

Great resources for software training as well as information for updating your drivers

Good for any size business

Cons: A little bit on the pricey side

No access to live chat support

Overall: BarTender 2016 by Seagull Scientific is really a great label or barcode software for any business no matter the size! It is sophisticated and professional yet very easy to use, especially for someone like me who was trying to get their small business off the ground.

The software itself is a little pricey for small businesses, but you are definitely paying for the quality of the product. The process of creating labels and barcodes is very smooth and easy to customize. You can add symbols, images, text, and even your logo which was fantastic.

Seagull doesn't have a chat program, but their website has many great resources including training videos, webinars, and other guides to ensure that you use their product to its full potential. Here is a link to those resources: http://www.seagullscientific.com/support/bartender-training-videos/

They also make it really easy to download and update your printer drivers which tends to be a pain with other products.

I highly recommend Seagull Scientific's BarTender 2016. You can try a 30 day free trial here: http://www.seagullscientific.com/label-software/barcode-label-design-and-printing/

Bad

Mar 20, 2018
2/5
Overall

2 / 5
Ease of Use

3 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Pros: I didn't pay for the software or the license.

The software download is free, and has a 30 day free trial.

Cons: Very disappointed in the new 2016 version.

The new 2016 version crashes anytime I attempt to update a database connection from one of our old XML source that worked seamlessly in 10.4. (They will still work so long as you don't touch them). Bartender then restarts and attempts to recover the bad information (which will in turn crash bartender.)

Was this product actually run by QA before release? I suspect there was nothing but plug and play sceanrios tested. Very little insight into customer service. Have a lot of difficulty getting answers from the tech team. This is what happens when a company cuts back on 'costs' by elimiating quality assurance and customer support.

SOme of the new 'features' have absolutely destroyed Database/setup connections. After upgrading from 10.4, all tables from our XML payloads now crash bartender when you try to do ANYTHING with them (Great coding guys). As a result, the text file source has become quite useless unless you are using a csv.

Field Alias for Named database connections don't store with the named connection which makes it pointless as you will need to re-alias these things every time you change datasource. This defeats the purpose of naming/reusing a datasource if you have to re-alias all fields everytime you use it. Again, I am not convinced that this was even tested before release. Perhaps I missed something about Alpha in the whitepapers...

Overall: I get a paycheck for working with it twice a month

Vendor Response

by System ID on March 27, 2018

Hi Jonathan,

I apologize for the issues you're experiencing. They are as unacceptable to all of us as here they are to you. We've brought this to the attention of BarTender's VP of Technical Services, and he's reviewing your support tickets to see how we can help.

I'd also like to offer reassurance that we haven't had any reductions to our QA or technical support teams. We recognize how important these functions are, and are, in fact, investing in their growth.

I understand Capterra is providing my contact information to you. Please don't hesitate to get in touch with me. I'd like to know how this turns out.

Easy-to-learn and offers diverse options for barcoding including serialization.

Aug 02, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It's so easy to get around the user interface, even for people who have no experience working with code. There's not much of a learning curve to this application. Anyone can create labels with great ease and diversity.

The integration builder provides an avenue for automation and makes it easy to select an action we want duplicated. The program also works very well with zebra printers. It also has a the serialization feature which is pretty cool.

Their website's got a ton information that help you maximize the program like webinars,training videos, and other guides

Cons: The only downside I can think of is that they don't have a live chat feature on their website, which would really help if you're already on there and looking for specific information.

Great software with enough features for our business

Sep 08, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Very easy to use, wizard setups and menu-driven changes, very little coding but it is available, integration with other systems

Cons: Still trying to figure out how to use a label with multiple printers and not have to save the label twice, but otherwise great software.

Overall: One solution for all site printers and standardization of labels across the company.

Capterra loader

A good well rounded software for our label printing needs here

May 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy to use, simple drag and drop and very easy to modify text boxes, etc. Love how they offer the free trial to test before buying. Also, it is compatible with just about every printer on the planet!

Cons: Kinda hard to come up with Cons for this software apart from the fact that they don't offer live chat, as well as pricing, hard to determine what the cost is - the website doesn't have prices on it, and when it comes down to it this is a fairly pricey software, then again - you get what you pay for, go figure :)

Overall: much better system for designing and printing labels than we previously had! Faster and easier to train persons in....

Used for all kinds of labels within our organisation

Apr 02, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: ease of use. Particularly like the serialisation feature for barcoding labels. It has the options to use many different types of barcode

Cons: Although it still works without, it has to link up to the internet for licence checking. This can slow down the opening of the application.

Easy Program to use

Mar 28, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Bartender makes my life easy making customer labels. I use Bartender to make scan labels and it seems to be the easiest to use. I've used 2 others and they become more of a challenge. They seem to have it figured out. It's easy to select and print.

Cons: There's a lot to know, to make it work. I've learned to use the instructions with Bartender. I wish it was easier to make changes without having to go to my original file to fix issues or add items.

Great Barcode Label product have used it for many years on multiple versions

Mar 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I really like the Online Activation and network label printer license server, this helps tremendously managing the Active users / printers on the network.

Cons: Older versions had issues with activating the license keys, but this has been eliminated on Newer versions. The most recent versions of the software have proven to be very stable.

Overall: Enables two of our high volume distribution centers to print high quality labels as needed, without concern of quality control issues

Bartender Review

Aug 22, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Can design labels

Can make multiple labels that save across platforms

Can have it right on your desktop

Cons: Looks pretty oldschool

Doesn't have smooth flow on the site, just old looking but does what it needs to

I use this to create barcodes and labels

Jan 16, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: The features that I like the most about this software include: ease of use, functionality, great customer support, easy to setup and maintain

Great to use for items to meet requirements from our vendors.

Feb 09, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The ease of use to make labels and meet the requirements for different vendors we work with. Also, creating labels for items with lost or missing labels.

Cons: Not able to add all minor details needed for some vendors, not requirement.

Overall: Allows us to create labels when ever needed for our items and create custom labels for special vendors.

Capterra loader

Using Bartender Pro for label printers

Jul 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This software is so easy to set up and configure with external data sources, I was really amazed by this. The latest implementation of Bartender was a central printing solution for label printers. The data for the labels originated from a Filemaker database and a Dynamics solution. For this purpose we've used some of Bartenders automation features.

Cons: The only con I've experienced so far for Bartender Professional is the lack of (written) documentation (or I just couldn't find it online besides some videos on the support sub domain). On the other hand, I didn't really need the documentation as it was so easy to configure.

I don't really use it. I only print labels

Sep 01, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: the feature that I like most of the software, included ease of use intuitive print station and functionality

Cons: The feature that I disliked the most about this software are it's limited control of printer setting

Overall: Printing labels

Capterra loader

Amazing time saver with consistent reads

Nov 28, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Love that we can print even the smallest of labels for our smaller items. Print quality is superb and can be used with many different printers.

Cons: Limited computer licenses and there was a bit of a learning curve when we first started using it, but customer service was great and I leave most of the design stuff up to the tech guys.

Good experience

Mar 31, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: We are still in the trial period but everything looks good enough so far

Some of iour customers are using the service and hadnt experienced problems

We will move to full licence

Cons: Still didnt face one looks simple clean and does what expected from it.

Best label customization software ever

Jul 20, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It is so easy to customize whatever we want on bartender. We use barterder to meet our clients' requirements on labels

Cons: Sometimes it will be very time consuming to drag for the layout(alignment) I still remember how painful and stressful when we tried to come up something that has very strick requirements.

Bartender software is very easy for the user. The GUI is very intuitive and easy to train new users

Aug 22, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money

Pros: I like that it is intuitive and easy to use. I like that changes can be easily made to the program.

Cons: There isn't really anything that I don't like about the software, but it would be nice if there was a way to incorporate special characters into the labels.

Used for all our product and misc inhouse labeling.

Jan 19, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: One of the major pluses is that you can design labels off line away from production. Multiple labeling share labeling formats from a server.

Cons: It is more expensive than some of the other cheapo labeling software but is worth the money if you are using constantly.

Not first-time-user friendly, but very feature-rich

Nov 03, 2016
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: Barcode output options are very diverse.

Cons: Really not helpful for first-time users.

Overall: I was asked to use this software to create various barcodes for a new product range my organisation was releasing. As a first-time user, I did find the software to be very difficult to navigate. After some trial and error though, it became obvious to me that the software was very diverse. For someone who knows what they're doing, the barcoding options are very diverse.

to design an barcode for a new product that must be manufactured on production lines of a client ...

May 09, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: its easy to use, the direct person who print the serials barcode can be manage the fonts and images to print fast

Cons: if some small images could be inserted on desgins it'll be perfect to create some labels using the needed code with a text and image

Overall: to design an urgent barcode for a label of a new product requested by a client of us on the company ..

This is a very useful software and functional

Jun 07, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the way I can easily change all my fields information instead of having to recreate every label from scratch

Cons: There were some issues with navigation and finding the right options i wanted. i found them eventually but a editable favorits commands list would be helpful

Overall: I was able to comply with our customers request to have shipments barcoded instead of just packing slips. it became a requirement for most of our customers

Very easy to use which is great for someone like me who has little patience.

Aug 22, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I am a Safety Lead and I am in charge of labeling all in house chemicals. This program helped greatly in that it had everything I needed.

Cons: sometimes it prints outside the label. Takes a bit of fidangling but once you figure it out your good to go.

Overall: Benefits were being able to make my own label on how I wanted it to look and not having to order from someone else and settling for their design.

We use this everyday to barcode and label our products

Aug 08, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The features I like the most about this software include: Ease of use, intuitive, great tech support,

Cons: The biggest cons that I have for this product include: its pricing, limited videos online for support,

The best system we evaluated

Dec 15, 2016
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

Comments: The way the system works, easy to understand and the fact that they charge licenses only for the number of printers, not the number of computers you have the software installed on make the system worth way more than you pay for it.

Fast and efficient software, makes my business life very easy.

Apr 03, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Comments: Fast and efficient software, makes my business life very easy. I would recommend this software to anyone who needs to utilize this type of service.