--- title: "Dropbox Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Dropbox Software - reviews, pricing plans, popular comparisons to other File Sharing products and more." source_url: "https://www.capterra.com/p/143068/Dropbox-Business/" page_type: "product" language: "en" --- # Dropbox Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Dropbox ## What is Dropbox? Share folders and invite both co-workers and specific users outside your company with easy to use file permissions. Dropbox Business is a digital workplace trusted by over 300,000 business teams worldwide and over 50% of the Fortune 500 for its industry leading file sync, collaboration, and extensive administration and security features that scale as teams grow. ## What is Dropbox used for? [File Sharing](https://www.capterra.com/file-sharing-software/)[Cloud Storage](https://www.capterra.com/cloud-storage-software/)[Document Management](https://www.capterra.com/document-management-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 21,712 user reviews Reviews sentiment Positive 92% Neutral 7% Negative 1% Pros & cons Comprehensive file sharing controls Intuitive and accessible interface High cost and limited free tier Resource-heavy and internet-dependent Starting price $11.99 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... - Collaboration / 2026 - Document Management / 2026 - Cloud Storage / 2025 - File Sharing / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Dropbox?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.dropbox.com/&name=Dropbox) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Dropbox 4.5 (21,712) VS. [4.7 (24,196)](https://www.capterra.com/p/135003/Slack/reviews/) Starting Price $11.99 Flat Rate, Per Month Starting Price $8.75 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (18,040) Ease Of Use 4.6 (28,489) Value For Money 4.3 (13,795) Value For Money 4.5 (20,614) Customer Service 4.3 (11,976) Customer Service 4.4 (18,607) ## Dropbox alternatives [4.6 (100)](https://www.capterra.com/p/145411/Zoho/reviews/) Starting price $3.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.4 (3,039)](https://www.capterra.com/p/76113/Wrike/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.4 (1,022)](https://www.capterra.com/p/123400/revver/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars Highest Rated [Google Drive](https://www.capterra.com/p/161425/Drive/) [4.8 (28,613)](https://www.capterra.com/p/161425/Drive/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/161425/Drive/) [View all alternatives](https://www.capterra.com/p/143068/Dropbox-Business/alternatives/) ## FAQs about Dropbox Overview ### What problems does Dropbox solve? Dropbox solves slow, messy file sharing and scattered document storage by giving teams one secure place to organize, sync, and send large files across devices. Creative teams, field staff, nonprofits, law firms, and remote collaborators use it to replace email attachments, avoid outdated versions, control access, and keep project assets available anywhere. Answer based on 10422 reviews Overview ### Which roles and teams benefit most from Dropbox? Dropbox is most used by business owners, executives, and managers who need centralized file sharing, simple collaboration, and access across devices. Project, marketing, and operations teams use it to organize documents and coordinate work, while designers, developers, educators, and accountants rely on secure storage, version control, and easy client or stakeholder sharing. Answer based on 18229 reviews Overview ### What company size and industries is Dropbox built for? Dropbox is used by companies of all sizes, with the strongest fit among small businesses at 73% of reviewers and enterprise at 15%. It is most common in Information Technology and Services at 8%, followed by Computer Software at 7% and Marketing and Advertising at 6%. Answer based on 21712 reviews Features and Usability ### What are the key features of Dropbox? Dropbox includes core features for cloud storage and file sharing, with file synchronization across devices, folder organization, and large file transfer. Differentiating capabilities include backup and recovery, version control, access controls and permissions, and Dropbox Paper for commenting, document editing, and team collaboration. Answer based on 6528 reviews Pricing ### How much does it cost and what fees or limitations are included? Dropbox starts at $11.99/month for the Plus plan for one user, with Standard at 15/user/month, Advanced at 24/user/month, and custom Enterprise pricing. A free version and free trial are available. Reviewers call pricing transparent and flexible, but many smaller teams say per-user costs and limited free storage can feel expensive. Answer based on 2999 reviews Integrations ### Which third-party tools and platforms does Dropbox integrate with? Dropbox integrates with Google Drive, OneDrive, Google Docs, Microsoft 365, Microsoft Word, Microsoft Excel, Slack, and Gmail. It supports over 80 integrations overall, with common connections across file storage, document editing, workplace communication, and email, plus catalog integrations such as Adobe Creative Cloud, Asana, Airtable, Canva, and Docusign. Answer based on 2134 reviews Getting Started and Support ### How easy is it to onboard and train a team on Dropbox? Dropbox is quick to onboard for most teams because the interface is familiar and simple, so employees, clients, and nontechnical users often start with little training. Training is available in person, live online, webinars, videos, and documentation. Admins and larger rollouts usually need more time for permissions, syncing, and account setup. Answer based on 214 reviews Getting Started and Support ### What customer support options does Dropbox offer, and how do users rate the experience? Dropbox offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live representatives, and chat. Users often describe support as helpful and able to resolve issues, but experiences are mixed: some report quick assistance, while others mention slow responses, generic troubleshooting, and difficulty getting urgent account or billing help. Answer based on 918 reviews Security ### How does Dropbox handle data security and access control? Dropbox uses encryption, two-factor authentication, single sign-on, remote wipe, device approvals, admin controls, audit logs, version history, and customizable permissions to secure files. Reviewers also cite password-protected and expiring links, non-downloadable sharing, and restricted cloud-only work. Some note concerns about limited privacy controls, past security issues, and Dropbox-managed encryption keys. Answer based on 1534 reviews ## Who uses Dropbox? Based on Capterra reviews from the past year Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Comprehensive file sharing controls 94% positive reviews out of 5219 Reviewers feel file sharing is fast, secure, and flexible, supporting large files, permissions, and remote collaboration. Nidhin T. Marketing Executive, 11 - 50 employees. "Use Dropbox everyday to share large files to customers, edit documents on the go and have access to all files when needed." High cost and limited free tier 48% negative reviews out of 1949 Some reviewers feel pricing is high, with limited free storage, costly upgrades, and inflexible plans for small teams. Violet M. Regional Sales Manager, 201 - 500 employees. "The only disadvantage is that Dropbox Business cost is a bit high." Intuitive and accessible interface 92% positive reviews out of 2769 Most reviewers describe ease of use as a key benefit, highlighting simple navigation, minimal learning curve, and helpful tutorials. Resource-heavy and internet-dependent 56% negative reviews out of 1263 Some users report performance and speed issues, including slow syncing, high resource use, and reliance on strong internet. Ty H. Creative director and graphic designer, 1 employee. "Sometimes Dropbox has spikes in which it's not as fast as loading files, but this could be an issue regarding internet speeds." Real-time collaborative workspace 92% positive reviews out of 1327 Most reviewers indicate team collaboration tools enable efficient, real-time editing, centralized access, and streamlined project management. Noor A. Accountant, 51 - 200 employees. "It's a game-changer for productivity and effective collaboration within the business." Slow and inconsistent file uploads 42% negative reviews out of 1015 Some reviewers report file upload is slow, unreliable, and lacks features like pausing or direct folder uploads. Emily G. Photographer, 1 employee. "I'm unable to upload high-resolution photos via the Dropbox web browser as my session times out." ## Features AI summary Based on 18,930 File Sharing reviews Capterra data shows that buyers of file sharing software rank the following features as their top priorities: - **File Transfer** (**53%** of reviewers rated this feature as critical) - **Document Storage** (**56%**) - **Secure Data Storage** (**59%**) Dropbox supports all three features that reviewers rate most highly: **File Transfer**, **Document Storage**, and **Secure Data Storage**. Together, these capabilities help businesses move files quickly, keep documents organized in one place, and protect sensitive information, allowing teams to share content with confidence and manage daily work more efficiently. File Transfer 4.6 (440) 65.23% of 440 reviewers that rated this feature as important or highly important Move files across different systems or networks Document Storage 4.7 (2,895) 65.11% of 2895 reviewers that rated this feature as important or highly important With Dropbox, you can store, organize, and access documents from anywhere, supporting large files and seamless syncing. Users think the flexible storage options, integrations with Outlook and Slack, and easy collaboration make document management efficient and secure. Secure Data Storage 4.7 (1,502) 64.91% of 1502 reviewers that rated this feature as important or highly important Dropbox offers robust security with encryption, two-factor authentication, and compliance with standards like HIPAA and GDPR. Reviewers appreciate the peace of mind, strong access controls, and reliability, noting sensitive data stays protected from unauthorized access and breaches. Mobile Access 4.5 (787) 50.70% of 787 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Real Time Synchronization 4.5 (1,061) 53.44% of 1061 reviewers that rated this feature as important or highly important Files and folders are updated in real-time when changes/edits are made File Sharing 4.7 (2,608) 62.73% of 2608 reviewers that rated this feature as important or highly important Dropbox gives you flexible and secure file sharing with customizable permissions, password protection, and expiration dates. Reviewers appreciate how easily they can share large files, collaborate in real time, and control access, making teamwork and external sharing straightforward. Dropbox 90 features ### All Features - Access Controls/Permissions: Dropbox enables you to assign granular permissions for files and folders, letting you control who can view, edit, or share content. Reviewers appreciate the straightforward management, security, and ability to protect sensitive information by restricting access as needed. - Active Directory Integration: Integrates with Active Directory - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Activity/News Feed: Continuous profile-based stream of news and activity - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Application Management: Track, manage and store the applications of potential future members, customers or candidates - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Authentication: Verify the identity of users/devices to enable secure access - Automatic Backup: Data is backed up automatically to prevent data loss - Backup and Recovery: You benefit from automatic backups, version history, and easy recovery of deleted or previous file versions. Users say Dropbox’s backup and recovery is reliable, simple to use, and offers peace of mind, especially after accidental deletions or device failures. - Brainstorming: Group collaboration to solve ideas in a productive and concentrated manner. - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Chat/Messaging: Communicate using direct chat or messages within the system - Cloud Backup: Process of backing up of files and applications to cloud-based remote servers for protection of data - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commenting/Notes: Leave comments and notes on documents for others to view - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Conflict Tracking: Detects conflicts in the latest version when multiple users are editing a file at the same time - Contact Management: Manage, organize, and store contact information - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Migration: Move from one database to another, or upgrade the version of database software being used - Data Recovery: Ability to restore deleted, hidden, or lost data from an email server/system - Data Storage Management: Manage and store data in a database - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Discussions/Forums: Online forums/groups where users can ask questions, share ideas, best practices, etc. - Document Capture: Scan, move or upload electronic files within the software's repository - Document Classification: Assign categories, labels, tags, or attributes to documents for organization, search and storage - Document Editing: Makes changes to document features such as text, fonts, formatting, etc. - Document Generation: Custom forms to streamline repetitious aspects of a document - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: With Dropbox, you can store, organize, and access documents from anywhere, supporting large files and seamless syncing. Users think the flexible storage options, integrations with Outlook and Slack, and easy collaboration make document management efficient and secure. - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Electronic Signature: Digitally sign online documents - Email Management: Manage, store and organize emails within the system or via third-party apps - Employee Directory: Access names, contact information, and roles of employees in a centralized repository - Encryption: Convert data into a code for security - File Conversion: Convert files to a different format - File Management: Create, save, and store files - File Recovery: Recover lost, deleted, or damaged files - File Sharing: Dropbox gives you flexible and secure file sharing with customizable permissions, password protection, and expiration dates. Reviewers appreciate how easily they can share large files, collaborate in real time, and control access, making teamwork and external sharing straightforward. - File Transfer: Move files across different systems or networks - Full Text Search: Search for specific words or phrases within a document or database - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Historical Reporting: Information, data and reports that are being tracked over time - Image Editing: Edit, touch up, and convert images for publishing - Knowledge Management: Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills - Live Chat: Ability to chat online in real time - Messaging: Communicate using messages within the system - Mobile Access: Access software remotely via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Notes Management: Allow users to create, edit, and sort multiple notes - Office Suite: A collection of tools to be used for routine tasks within an organization such as word documents, spreadsheets, presentations, etc. - Offline Access: Ability of websites, web applications, or mobile applications to function without an active internet connection - Optical Character Recognition: Ability to recognize printed or written text within digital images or scanned documents - Password Management: Generate and store passwords in an encrypted database and assist in retrieving lost or forgotten passwords - Personalization: Adjust communications based on previous interactions or personal preferences - Presentation Tools: Share and present designs - Productivity Tools: Tools to facilitate the production of information and promote efficiency - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Real Time Editing: Preview and make real-time changes in the web content - Real Time Synchronization: Files and folders are updated in real-time when changes/edits are made - Remote Access/Control: Access work applications remotely, for when working away from the office and/or traveling - Remote Synchronization: Helps in synchronizing files and folders from remote servers or computers - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Dropbox offers robust security with encryption, two-factor authentication, and compliance with standards like HIPAA and GDPR. Reviewers appreciate the peace of mind, strong access controls, and reliability, noting sensitive data stays protected from unauthorized access and breaches. - Secure Login: At least a username and password is required to access the system - SEO Management: Optimize and manage the search engine optimization efforts for a website or digital content - Single Sign On: Allow users to access multiple services after entering their login credentials once - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Synchronization Scheduling: Create a schedule when files and folders are synchronized - Task Management: Create, manage and track all task activities and progression - Team Collaboration: Allow multiple team members to edit and work on the same document - Templates: Sample files or documents that could be customized as needed or used as is - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Two-Factor Authentication: Extra layer of security that requires not only a password and username but also something specific to that user - Two-Way Synchronization: Synchronization process that copies files in both directions to reconcile changes as needed - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Version Control: Track revisions and updates made to files and navigate between different versions - Video Content: Supports video files - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.4 (16,625) 4.4 Based on 16,625 reviews ## Pricing Value for money 4.3 (13795) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/143068/Dropbox-Business/pricing/) Plus $11.99 Flat Rate,Per Month It includes: - 2 TB File Storage - Covers All User’s Devices - Transfer Files - 30 Day Data Retention - Edit PDF Files - esignatures - Password Manager - Multi-Factor Authentication Standard $15.00 Per User,Per Month It includes: - 3 TB of storage - Transfer files up to 100 GB - 180 days to restore deleted files - Track file engagement - Unlimited signature requests - PDF editing - Record, review, and edit video Advanced $24.00 Per User,Per Month It includes: - 15 TB of storage space - Transfer files up to 250 GB - 1 year to restore deleted files - Track file engagement - Unlimited signature requests - PDF editing - Record, review, and edit video - Set up tiered admin roles - Suspicious activity alerts - Compliance tracking Enterprise Custom Quote Available It includes: - Transfer files up to 250 GB - Enterprise-grade security and visibility tools - Integrations with best-in-class security solutions - Personalized live support from dedicated experts Value for money 4.3 (13,795) 4.3 Based on 13,795 reviews ## Integrations [ Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[ Google Drive](https://www.capterra.com/p/161425/Drive/)[ Slack](https://www.capterra.com/p/135003/Slack/)[ Trello](https://www.capterra.com/p/211559/Trello/)[ Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[ Jira](https://www.capterra.com/p/19319/JIRA/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (11976) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (11,976) 4.3 Based on 11,976 reviews ## User reviews Overall rating 4.5 Based on 21,712 reviews Filter by rating 5(13806) 4(6103) 3(1487) 2(199) 1(117) Mentioned topic Sorted by most recent Teresa L. CEO and Provider Mental Health Care ### "A Common Business Cloud Storage Tool" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 8/10 September 4, 2026 My overall experience with Dropbox has been fair. I normally use it for business file transfers, and it does what is needed. I have no complaints when it comes to that. Pros I like that Dropbox has been another secure file storage tool to use. It has been pretty easy to use. Many of my business collaborators use this tool. As an educator and small business owner, having a good tool that doesn't break the bank is important. Cons Dropbox is my least favorite because it doesn't integrate with many of my work tools. I find it a little bit more cumbersome. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Michelle C. CEO Civic & Social Organization ### "Reliable and convenient file storage" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 September 4, 2026 My experience with Dropbox has been positive. It has been a reliable way for me to store, organize, access, and share files across different devices. It is especially helpful for keeping important documents available without having to remember which device I originally saved them on. Pros Dropbox makes it easy to keep my files organized and access them from different devices. I especially like being able to store important documents in one place and easily share files when I need to. Cons Some features and additional storage require a paid plan, and it can sometimes be confusing to tell exactly what is included with each plan. Searching through a large number of files could also be easier. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. FD Felix D. Designer Automotive ### "Reliable and Easy-to-Use Cloud Storage" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 September 3, 2026 My overall experience with Dropbox has been positive. I use it to store, synchronize, and share files across different devices. It saves me time and makes collaboration easier, particularly when exchanging large documents. The platform is reliable and user-friendly, although I would appreciate more storage and advanced features at a lower price. Pros I like how easy Dropbox is to use and how quickly my files synchronize across my devices. Sharing folders and collaborating with other people is simple, and the interface makes it easy to find and organize my documents. The service is also reliable for storing and accessing important files remotely. Cons The main drawback for me is the price, especially when I need more storage. Some useful features are only available with the more expensive plans. Synchronization can also occasionally be slow with large files, and managing duplicate or conflicting copies could be more intuitive. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. QS Quentin S. Ingénieur conception mécanique Mechanical or Industrial Engineering ### "DROPBOX\_AVIS" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 September 3, 2026 Mon expérience avec Dropbox est plutôt bonne : je l'utilise pour garder mes fichiers accessibles partout, avec une synchronisation généralement rapide et fiable. Le partage de documents est simple, les liens sécurisés sont pratiques et l'historique des versions m'a déjà sauvé de quelques erreurs. D'un autre côté, le stockage libre se remplit rapidement, et certaines limitations techniques deviennent apparentes lorsque je gère un grand nombre de fichiers ou de dossiers partagés. Dans l'ensemble, c'est un outil efficace pour organiser et synchroniser mes données, même si je remarque parfois ses inconvénients mineurs. Pros Dropbox simplifie clairement ma gestion de fichiers : la synchronisation est rapide et fiable, je peux accéder instantanément à mes documents sur tous mes appareils, et le partage via des liens sécurisés est très pratique. La collaboration est transparente, avec un bon contrôle d'accès, et l'historique des versions me permet de récupérer facilement un fichier modifié ou supprimé. L'intégration avec des outils tels que Microsoft 365 et Google Workspace simplifie également mon flux de travail. En fin de compte, il s'agit d'un service efficace, stable et axé sur la productivité, en particulier lorsque j'ai besoin d'un stockage en nuage propre et bien organisé. Cons Dropbox peut également présenter certains défis dans mon utilisation quotidienne : le stockage gratuit est assez limité, la synchronisation peut parfois être lente ou gourmande en ressources, et certaines fonctionnalités avancées sont réservées aux abonnements payants. L'interface peut parfois être floue, en particulier lors de la gestion d'un grand nombre de dossiers partagés, et le contrôle de version et la résolution des conflits de fichiers peuvent devenir quelque peu déroutants. Dans l'ensemble, c'est un service fiable, mais il révèle rapidement ses limites dès que j'ai besoin de plus de stockage, de performances constantes ou d'outils plus complets. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SS Samantha S. Controller Real Estate ### "Dropbox Review: Flawless File Syncing Powered by Premium Pricing" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 31, 2026 My overall experience with Dropbox is highly positive, as it stands out as an exceptionally fast, reliable, and user-friendly platform for cloud file synchronization and cross-team sharing. Its seamless cross-platform functionality, intelligent desktop integration, and painless link-based sharing make managing heavy media and large file structures almost completely hassle-free. However, the experience is held back by a restrictive cost model and poor free-tier allowance, which forces an abrupt leap into high-priced, multi-terabyte subscriptions. Additionally, the lack of lower-cost mid-tier options and gated security features can make it feel rigid for light or budget-conscious users. Ultimately, while it commands a premium, Dropbox remains one of the most dependable tools available for dependable performance and straightforward file storage. Pros What I like most about Dropbox is its unmatched cross-platform file syncing speed and reliability, ensuring edits update seamlessly across all connected devices in real time. Its clean, intuitive interface makes organizing massive file hierarchies effortless without clogging local hard drive space thanks to smart offline/online storage controls. Sharing large files or folders via instant link permissions is incredibly smooth for both internal team members and external clients. Additionally, robust version history and file recovery features provide ultimate peace of mind against accidental deletions or lost edits. Cons What I like least about Dropbox is its restrictive pricing structure and poor free tier value compared to main competitors. The free plan offers a meager 2 GB of storage with severe device-linking limits, making paid upgrades almost mandatory very quickly. Furthermore, there are no flexible, lower-cost intermediate tiers (like 100 GB or 200 GB), forcing users to jump directly to an expensive multi-terabyte subscription they may not fully need. Advanced zero-knowledge end-to-end encryption is also locked behind top-tier business plans, leaving standard consumer tiers relying heavily on server-side security. Switched from [Box](https://www.capterra.com/p/148766/Box/) I made the switch because Box felt overly complex and rigid for daily work, slowing down my team with strict admin permissions and clunky sharing hurdles every time we needed to collaborate with external clients. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Mike H. CEO E-Learning ### "Dropbox easy and safe cloud storage." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 30, 2026 When I finally got my training courses sorted out, I wanted the final copy to be safely stored. Then I realised that I could give my students access to the same files. Pros Intuitive drag and drop filing system makes it easy to see where my content is safley stored. Accesible from anywhere! Cons Nothing really. I have always found it useful even in the early days. Since then it has only got better. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TM Tracy M. IT Manager Architecture & Planning ### "It just works" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 25, 2026 Simple to use and convenient. Quick to upload and download files. A handy place to store important files. Pros Easy to use. Easy to share files with external users as well as internal. It is an industry standard so most are used to using it. Cons The business plan we have only allows 10 users and is not cheap. Because it is such an industry standard a lot of phishing emails are sent using it as. Alternatives considered [OneDrive](https://www.capterra.com/p/161304/OneDrive/) Reasons for choosing Dropbox We use both products. Dropbox is our secondary solution. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MW Michael W. HIPAA Privacy Officer Education Management ### "Dropbox Works Really Well" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 August 20, 2026 My overall experience with Dropbox has been pleasant and the ability to retrieve my files from any device that is compatible with Dropbox is an added bonus. Pros A good storage tool. I like the built-in features that allows a user to integrate with other client applications. Cons The pricing for additional storage space should not be a hidden secret. Once the free account is created, we should be notified of the paid tiered storage space. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EL Eduardo L. Safety Coordinator II Construction ### "Don't Drop Dropbox!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 August 17, 2026 My overall experience with Dropbox has been very positive. It makes storing, organizing, and accessing files simple and convenient across multiple devices. I especially appreciate how easy it is to share files and collaborate with others. The interface is clean, user-friendly, and easy to navigate, which saves time and makes managing documents effortless. Dropbox also gives me confidence that my important files are safely stored and readily available when needed. Overall, it is a reliable, efficient, and convenient cloud storage service that I would highly recommend to anyone looking for an easy way to manage and share files. Pros Dropbox provides an excellent and reliable way to store, organize, and share files. I really appreciate how easy it is to access my documents, photos, and other files from different devices. File sharing is simple and convenient, making collaboration with others much easier. The interface is clean, user-friendly, and straightforward to navigate. Dropbox also provides peace of mind by keeping important files securely stored and accessible when needed. Overall, my experience with Dropbox has been extremely positive. It is a dependable, convenient, and efficient cloud storage solution that I would strongly recommend to anyone. Cons One drawback of Dropbox is that the free storage space is relatively limited. Users who store many photos, videos, or large files can quickly reach the storage limit and may need to upgrade to a paid plan. For people who only need basic cloud storage, paying for additional space may feel unnecessary. While Dropbox is reliable and easy to use, the limited free storage can be a disadvantage for users with larger storage needs. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. David V. Lead Developer Information Technology and Services ### "A solid storage choice for large files" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 August 17, 2026 Overall, my experience with Dropbox was fine. Nothing too impressive and while there are some frustrating moments with searching for files, it still gets the job done. Pros Dropbox is a great online storage platform, especially for larger files. It's easy to upload files and share them with people inside and outside of the team. Cons Dropbox structure and UI still struggles in my opinion to be as sharp and easy to use as something like Google Drive. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/143068/Dropbox-Business/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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