# Page 2 | Bonterra DonorDrive Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Bonterra DonorDrive the right Fundraising solution for you? Explore 36 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/143072/DonorDrive/reviews --- Bonterra DonorDrive 4.2 (36) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Bonterra DonorDrive ## Showing most helpful reviews Showing 26-36 of 36 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use KW Kristi W. National Manager of Chapter Development Non-Profit Organization Management Used the software for: 1-2 years ### "Helps save time, streamline communications within a user-friendly interface" April 17, 2018 4.0 Saves time by automating communications and making most necessary reports easily accessible. Pros Most features are user-friendly on the back-end, and it saves a significant amount of time to be able to automate retention/reminder emails to current and past participants. Customer support is generally quick to help resolve any trouble. Cons Certain features cannot be modified and while basic features are user-friendly, some more advanced features are complicated to access and require many steps to integrate. Review Source JS Jennifer S. Director of Development Used the software for: 1-2 years ### "Good P2P Fundraising software" February 5, 2018 4.0 Pros Donor Drive makes it simple to manage multiple P2P fundraising events at once. The best feature was being able to copy an event to easily set up another one just like it. The developers were great at listing to feedback and making changes. Cons Not having the ability to change the donor name. Sometimes a donor uses a credit card but wants to be recognized as a couple and not the name of the card. I believe the developers were looking into changing this. Review Source SM Shelby M. Event Specialist Used the software for: 2+ years ### "From ease of use, to the multitude of features - DonorDrive is a phenomenal product" April 18, 2018 5.0 Pros The DonorDrive team truly listens to its consumers and is constantly rolling out product updates and adding features that they have created in direct response to consumer feedback. Cons The email campaigns vs. notifications can sometimes be confusing. Sometimes unsure which one to use in each situation. Review Source DO Darrin O. SQL Database Developer Non-Profit Organization Management Used the software for: 2+ years ### "impossible to get their dev team to do anything" April 18, 2018 4.0 They process the money for us. Pros easy to create api end points to pull data from, i can go in and create a list of the data i want and have access to it. Cons Getting api's to pull efficiently is like pulling teeth. The support team often takes months to figure out how to fix an issue. Review Source CB Cody B. Help Desk Support Non-Profit Organization Management Used the software for: 2+ years ### "I've been using Donor Drive for 3 years and it's been a pretty good experience." April 17, 2018 4.0 Pros Simple to learn and it does what the company needs it to. The support team is always helpful and quick to respond to issues. Cons You are pretty limited when it comes to customization options sometimes. It would be nice to have more themes and layouts to choose from. Review Source KN Kendall N. Development Associate Non-Profit Organization Management Used the software for: 2+ years ### "Has potential to be great! " April 17, 2018 4.0 Helps us utilize and execute events from our regular website. Tracking and data are available when you figure out how to even get to the information. Could be a great program with a little work on mainstreaming things. Pros Love that we can utilize our pages for specific events and add characters like a thermometer, recreate events from the previous year to mainstream things, data tracking and clientele information. Cons The software is very difficult and confusing to use - especially when starting out or using it for minimal events. Could be simplified and tabs made more clear. Would love to see an email function to send notifications about our events. It is very pricey for what we use it for. Review Source EPP Edward Phillips P. Engagement Director Used the software for: 1-2 years ### "Great resource to increase fundraising " August 8, 2017 5.0 Pros donor drive is a robust program for nonprofits with great ability to customize for your various needs. Cons The support can be a struggle to work with and the pricing is very steep for a small nonprofit organization. Review Source TG Ted G. Director of Marketing and Communications Non-Profit Organization Management Used the software for: 2+ years ### "Great design capabilities. Required some arounds for unique events, but lots of functionality." April 23, 2018 4.0 Great looking site with modern, dynamic feel. Simple integration of donor data into display results. Pros Good design, modern feel, nice responsive optimization. The integration of data throughout the various parts of the platform is excellent, offering some good cross-reference and dynamic display with donors/participants, goals reached, etc. Cons Although there is much functionality and variety within the platform, there are alos many constraints. There were few ways to truly customize the event structure, the ticket sales, or the display of some data/information throughout. Review Source KF Karen F. Market Relations Coordinator Non-Profit Organization Management Used the software for: Less than 6 months ### "Not a fan of this database. " April 17, 2018 2.0 N/A Pros Participants can sign up more than one person at a time. You can schedule reports to be pulled on a regular basis. Cons Reports take too long to download at times. (Former database the reports were instantaneous.) Constantly having to re-log in when away for 15 min. Emails that go to participants - sponsor logos look bad because they are too scrunched together (right on top of eachother). I had to develop a "picture" with my sponsor logos so my eCRM person could put at bottom of email, otherwise, she could not get the logos to be spaced properly. My eCRM person also cannot get the emails to be single spaced so there is a lot of wasted space. On front of database where it has Event Insights, Participants, Companies, Teams and Transactions; wish there would also be Sponsors and Donors that you can click on. Review Source MD Megan D. Event Coordinator Used the software for: 1-2 years ### "Makes managing fundraising so much easier" May 23, 2017 5.0 Pros I like how easy it is to navigate the backend and the control I have managing my constituents and participants Cons The email system needs some work and there are a few limitations in regards to reporting and promo code use Review Source AJ Angelica J. Regional Director Used the software for: 2+ years ### "When we our organization decided on DonorDrive it was at the forefront of peer to peer technology." April 17, 2018 4.0 Pros There is definitely an ease of use for event participants. It is easy for them to use the system, send emails and other updates. The donation process is also streamlined which is important. We definitely want as few barriers as possible between our donors and their ability to give. Cons There are limitations to the design aesthetic for our our Affiliates. The initial set up for Affiliates, our back end users can be a bit difficult at times. The cost for DonorDrive is definitely higher than some of their competitors. Review Source Similar Products Featured