Kronos

Kronos Workforce Central

4 / 5 201 reviews

Who Uses This Software?

Businesses of all industries


Average Ratings

201 Reviews
  • 4 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Kronos
  • www.kronos.com
  • Founded 1977
  • United States

About Kronos Workforce Central

Kronos Workforce Central is a suite of workforce management tools that are optimized for your industry and scaled globally, on a proven cloud platform that is secure, scalable, and mobile. With one central and automated solution, you can manage schedules, track time and attendance, manage leave and absences, measure productivity, and more. Powerful reporting and analytics provide visibility into real-time and accurate data, via alerts and dashboards to help make informed decisions.


Kronos Workforce Central Features

  • Appointment Scheduling
  • Automated Scheduling
  • Calendar Management
  • Class Scheduling
  • Employee Scheduling
  • Facility Scheduling
  • Group Scheduling
  • Meeting Room Booking
  • Multi-Location
  • Online Scheduling
  • Payment Processing
  • Reservations
  • Resource Scheduling
  • Automatic Time Capture
  • Billable & Non-Billable Hours
  • Billing & Invoicing
  • Employee Database
  • Mobile Time Tracking
  • Multiple Billing Rates
  • Offline Time Tracking
  • Overtime Calculation
  • Timesheet Management
  • Vacation / Leave Tracking

Kronos Workforce Central Reviews Recently Reviewed!


Capterra-loader

Reasonably easy to use time and attendance management program that interfaces will with Sage People

Jun 20, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: User interface is very intuitive and the back-end software is powerful, enabling us to integrate it into our 3rd party payroll program

Cons: Very reliant on Java programming in order to power the user interface, leading to limitations in the programs users can use to access the system

Overall: Software is easy to use, giving our time and attendance personnel a pleasureable work experience. Local support agent in South Africa is otfen times stretched to be able to provide adequate resources to be able to assist with queries in a timeous manner.

Great timekeeper tool.

Jun 13, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Multiple users are allowed access at multiple points at all times as well as from time keepers as well as computers/phone applications. Easy to track personnel in and out times, total work time weekly as well as accruals of benefit time and approvals. Great audit and comment tools.

Cons: Reports are not easily customizable per user. Reports are prebuilt so not specific to each supervisors needs.

Overall: Huge time savings with manager responsibilities over hundreds of staff. Know who are facing performance challenges, absenteeism issues, tardies and or not showing up for work.

Super user friendly for a first time Time Clock Puncher

Jun 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality

Pros: Kronos was easy to use. Nothing flashy or complex or customizable. Just a simple clock in and out on a basic machine. I was floored when I realized we could clock in from the other side of the store just by logging into a computer and puching our clock online!

Cons: The beeping tones are harsh when you make a mistake, the system js just generally slow as a whole, it's VERY easy to mess up someone elses punch or your own by hitting the wrong button. And while I love the simplicity, the system does come across as very outdated.

I used it as a manager in a call center, and the experience was great!

Jun 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Most of the time it is very difficult to transition from one system to another. But Kronos made my life as a manager easier. It is user friendly and will help you manage your time in a more efficient way.

Cons: Sometimes getting some support for this software can take some time but since it is very easy to use, you rarely need support.

Overall: Made payroll a lot easier for me and helped me save a lot of time fixing or adding punches.

Easy to Use Time Force sytem

May 29, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: KRONOS is a great system to utilize for your time and attendance. There are numerous options of deployment such as card scanner's, sign-in/sign-out, etc. As a manager it was easy to make corrections and not as cumbersome as other time force systems that I have used in the past.

Cons: I didn't encounter any issues with KRONOS but if I had to name one it would be if you used the card scanners you have to stock up on these as for some reason employees loosed their cards.

How to track employees

May 26, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Pros: What I like most about Kronos is being able to see my time sheets and information when I need it. The kiosk is also very easy to use.

Cons: What I like least about Kronos is utilizing the online component to do things. I find it much easier to use the kiosk when requesting time off or approving my time.

Great time tracker!

May 25, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Used Kronos a while back with another company where I was at and we absolutely were very pleased with the way Kronos works. It's very reliable and you will always have a Rep to assist you in any way.

Cons: The only issue I could point out, was one of the types of machines to clock in, kept having some sort of glitch and when we requested a new one, they wouldn't give us another one under warranty. It was a weird issue, but eventually it got fixed.

Timekeeper for medical positon

May 22, 2018
3/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
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Pros: Kronos is easy to access and to input time. I used Kronos for clocking-in and clocking-out of work. Changing hours worked is simple and it provides an overview of hours worked.

Cons: Kronos is not the flashiest software and has relatively bland graphics. If you can get past the "flat" effects of Kronos, it gets the job done for timekeeping.

Easy timeclock management

May 20, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: I've used Kronos in two of my workplaces and by far it is my favorite timekeeping system to use for hourly pay. Since the timeclock can be accessed through multiple portals (online, physical terminal, etc) it is very easy for employees to clock in and out. Being able to view the individual employee timeclock is nice as well since it is easy for the employee to see mistakes in their time card.

Cons: Sometimes if employees hit the wrong button it can cause some bugs and issues in the time card that can be confusing to resolve if the manager is not experienced with the system.

Good scheduling and tracking software.

May 14, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Very good system for work scheduling and payroll integration. Reporting and analysis features help to make data useful.

Cons: Some of the rules and customization can be tricky and there is costs associated with customization of the software package.

Great timekeeping software

May 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality

Pros: Easy to use. Great for tracking and managing timeclock punches as well as managing leaves of absence. Integrated into UltiPro easily for payroll.

Cons: System down for maintenance frequently. Updates can be huge changes that are hard to adjust to easily.

Excellent software and service

May 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The best of this software is the ease of use. It is completely user friendly and customer service is A*

Cons: Although I think is one of the best software available, it is quite expensive, although things might have changed recently. It's been a long time.

this SW helps me to manage the group of people that works with me, the time in / out of all of them.

May 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: the reports can be generated easy and can be configurated by areas, its a powerfull tool for administate all the personal on the company to check payment for each one and more

Cons: on my experience with this there is no issues or something to improve i think can be improved of some..

Overall: to have control of all employess on my department, for check the payment and times when the came to work and leave ..

An Ok Software

May 09, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Comments: Could move much faster

Pros: Much better than our old timekeeping system. Don't have to worry about calculating overtime for days worked. Can see in real time the time balances available

Cons: Takes a longggg time to get logged in. If you forget your password it takes so much time to get the reset password link. Happened a couple times and was not aware needed to check spam folder?? Once located still could not log on. Had to call someone from Fiscal to actually come down and manually help reset.

Relatively easy to use

May 04, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The software is pretty easy to use, and submitting time-off requests is a breeze. I also really appreciate the schedule-making capabilities.

Cons: I say relatively easy to use because while initially the software isn't very user-friendly, once you get over the learning curve it's pretty simple to do what you need.

Okay but manual work needed

Apr 27, 2018
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The scheduling portion is amazing. It has great reporting capabilities. Entering time changes, PTO requests, reimbursements etc is really easy.

Cons: We have both systems and they don't talk to each other like we were told they would. They gave us a temporary "fix" for this problem that only last about 6 weeks. Calling in for customer service can be cumbersome at times.

The nightmare started with the conversion and continued for 5 years....then we chose a new vendor.

Apr 26, 2018
2/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
2 / 5
Customer Support
1 / 5
Value for Money

Comments: Again, I would never use the Kronos products...none of them. Also, their support group could not fix a lot of our problems...instead they would give us a work around.

Pros: The time and attendance product does have a lot of features. However, the products costs a fortune to set up and it takes a ton of tweaks to get it to work. Even after all of the tweaks we had a ton of work a rounds because Kronos could not fix out issues.

Cons: The whole system. We were told that the HRIS and the payroll were one system, but that is not true. They are two separate systems and you have to update the system every night in order for both programs to have the same data. The HRIS system never worked correctly. The reporting did not work. The ACA set up was wrong and we were not able to submit the electronic part of the ACA at all. The timekeeper had a lot of work around's. At times, the timekeeper lost information and no one could tell us why. Basically, it was awful...I would never recommend this product.

I utilize Kronos daily to track paid work for employees.

Apr 26, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Pros: Kronos is easy to use and accurate. It makes keeping track of employees hours simple. Also employees enjoy the transparency of being able to view their own hours as well.

Cons: Kronos will occasionally lag or go down fpr a short period of time. Also, when requesting time off that feature is sometimes confusing to employees.

I use this software at work to clock in and also put in leave and vacation time.

Apr 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: What I like most about this software is that it is internet based so it allows me to clock in on my computer as long as i am on my jobs network. It is also very easy to track my time.

Cons: There really isn't much that I don't. One thing that can be improved is making it easier to view your leave balance and requesting time off.

Overall: Being able to clock in and out at work.

Keeps you organized

Apr 23, 2018
4/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 5.0/10 Not
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Comments: I really like that I am able to access this program through an app on my phone as well as my computer, it allows me to stay up to date on my schedule wherever I am.

Pros: This program has helped me in setting a schedule for work as well as keeping track of my current hours. I like that it allows me to also see other employees schedules in case I need to switch a shift.

Cons: This program was not easy to understand at first. After using it for some time I am more familiar to the features, but it still can be confusing. It was helpful to have a tutorial on frequently used functions.

Kronos is easy to use. Love how you can set up reports needed.

Apr 18, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Reports and schedules. I love how I am able to pull attendance reports and how it sends out alerts on any errors.

Cons: Sometimes the software is slow. I do have to close the software and reopen it. Also is times out if I haven't used it.

Capterra-loader

A great software for business

Apr 17, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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Pros: I like that it is very informative, it allows me to see which hours I have worked, and on what days I am scheduled.

Cons: I absolutely hate the mobile app, it is flawed beyond repair. Anytime I try accessing it, it tells me it cannot connect to the server and I have to keep pressing okay and retrying about 10 times before it logs me in. And then when I finally end up inside the app logged in, pressing any button will not work and gives me the same error and I keep having to press retry 7 more times. It is horrendous how annoying and frustrating this is, but I mainly have the app because I have no choice, I wouldn't be able to get to work without it.

Kronos is used by my company and makes requesting time off and viewing schedules a breeze.

Apr 13, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Kronos Workforce is used by my employer (a retailer) to manage vacation requests/time, sick time, weekly schedules, and approve time cards. It also manages our time clock (punch in/punch out). They supply an app that employees download onto their phones and this makes checking schedules and requesting time off so much easier than any manual (i.e. paper/in person) system. Their time clock is accurate and has a good 'review' feature for employees to review their overall hours worked that day at their last punch out.

Cons: Learning how to use the system can take a little time since there are often a lot of different parameters that have to be entered correctly, but I don't fault Kronos for this but rather the employer. There is a slight lag/delay when time cards have to be approved (you have to refresh the web browser multiple times before the approval goes though) but this is an annoyance, not a fatal flaw.

Great time keeping system

Apr 11, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: easy to use. as an employee who uses this creating an easy to use platform to clock in and out is key. not too many log ins and passwords and security questions to slow down my clock in time.

Cons: I find that the time reading on kronos is a tad of from my computer time reading. Could just be an internal error.

Wonderful App for employees to check schedules from their phone!

Apr 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: This software lets us edit employee schedules from our work computer and then they can check the app for updates, timeclock punches, or work schedule 24/7 on their own time. They can screenshot their schedule and send to relatives.

Cons: It will log the employee out of the app after a few seconds if they are not constantly scrolling through the screen. Then, it takes a minute to log back in.

As a user, this program operates as advertised

Apr 05, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The thing I like the most is the ease of use of updating and logging in hours. It allows each person to login from anywhere with internet access and update their hours. I use the program on a daily basis and the integration between the timeclock and the desktop client is seamless.

Cons: The thing I like the least is the frequency that I have to change my password and how the layout to find the extra things like accruals and past paychecks. I have also had issues with split shifts and the computation of hours.

Overall: Ability to input hours and review accruals for vacation and sick time.

Pretty easy to use. Just the log in process is tedious.

Apr 04, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I like that I always have my scedule in one place and that my manager just inputs the schedule. That way I don't need to call/or drive in to work just to see what my scheule looks like on the day it is posted.

Cons: That this app has you put in your password EVERYTIME you launch it and that the password requires tou to have a capitol letter, a number and a symbol

Overall: Love that I don't have to drive into work to get my weekly work schedule :)

Once used to the new process, it does what it's supposed to.

Mar 28, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like being able to look at prior week data to review employee time in different circumstances where I need to evaluate employee hours.

Cons: Getting started with it was like any new process, it took some time to get used to. The way that our system is configured, it appears that if you correct employee occurrences on the same day that payroll pulls time cards for the pay period, that the occurrences don't clear up. I've had to go back with HR and correct these a few times. If you keep up to date with corrections then end-of-period adjustments won't be needed and this won't be an issue. It depends on how you manage your payroll.

Overall: More accurate tracking of employee time and accruals.

Simple use of the tool and efficient at keep track of my work hours and holidays.

Mar 28, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Tool is efficient at keeping track of working hours, also of holidays and has great features that let you revise any paychecks and vacation time.

Cons: I have had some times when the tool is down and it does not give you access to click your time stamp and after that you have to go through the trouble of getting approved by a supervisor.

Capterra-loader

Standard for Time Clocks / Time Management

Mar 18, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Great piece of software and hardware that handles time management for employees. Easy to install and easy to use.

Cons: It is very expensive and requires Java applet updates all the time which I hate doing. Other than that the hardware and software is great.

I have an outstanding experience while using Kronos.

Mar 13, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The software has a great layout and user friendly. The software is easy to use for all levels users with computer skills. There are a verify of helpful reports that can be useful to managers.

Cons: The system has a slow load time when you click through various pages. We have experienced issues with the report subscriptions.

Overall: We use this report to help manage labor through they various reports.

Kronos offer you the ability to clock in from anywhere you have an internet connection

Mar 10, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: The software is easy to use, one click to record a time stamp and check your hours over the time period. Ability to access on mobile as well.

Cons: The interface is basic and requires you to go back to a home screen each time you want to access a different section.

As an employee, it was very easy to use and very quick to timestamp.

Mar 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: - I had to use this every single day. And when you need to clock in, you want the software to be as quick as possible.

Cons: - I didn't particularly find anything I had a problem with this software. It's very simple and very fast. I've seen my bosses use it as well, and they seemed to get everything they needed from the product quite easily.

Capterra-loader

It is a great software with a great amount of functionalities, but lacks ease of use.

Mar 07, 2018
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It has a lot of options and customization tools, it can let you pull all sort of reports with all the employees in the system, also allows to create notifications and reminders for individual employees as well as for group of employees. The reports are customizable and allows to create the different roles to match every need.

Cons: The software lacks depth sometimes needed for approaching specific reports, even thought it has a great variety of customization options some of the lack ability to modified to fit specific needs . Some reports have to be pulled with trial and error since its not clear with the option what results you will be getting. The learning curve is too steep.

Use Kronos for Time Management for Part time and Full Time Staff

Mar 07, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Visually appealing. Easy to find what you are looking for. Love the ability to run a vacation time report as far out in the future as you want. Good for planning future time off requests.

Cons: A little cumbersome when putting in requests for time off, you need to make sure you are in the appropriate date window.
Also, would like the ability for more than one manager to be able to see staff timecards.

Overall: Less time managing Part Time staff Timesheets.

Dislike everything about this program.

Mar 05, 2018
2/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
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Pros: Not much I do like about this system. Maybe because it us in the cloud or accessible to many at one time.

Cons: Not easy to set up. Horrible reports. Coding makes no sense. Employee screen is much different than supervisors. Hard to talk when looking at different imagrs.

Overall: Auto total of different types of time

Very confusing

Mar 05, 2018
2/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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Pros: Being able to login to one place to see my pay information, tax docs and time off is really nice and convenient.

Cons: The user interface of the software is very confusing. The way things are labelled and designed doesn't do a good job indicating what they do or that they are even clickable links.

Great system with good amount of documentation

Mar 03, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Value for Money

Pros: The software is fast and responsive, downtime can usually be resolved and corrected quickly without taking too much away from productivity. The "Genies" make spotting and fixing errors a lot easier than going through time cards one at a time and eliminate a lot of the tedium that can go into workforce accounting

Cons: If a server goes down it does not like to load cached punches and frequently switches AM and PM on the time reports for any punches more than 12 hours old. Seems like it should be easily fixed, but nothing to date on a correction.

okay.

Feb 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: used kronos when i was in a call center, it was very simple and easy to use for employees always on the go.

Cons: it takes time reloading the webpage since it is a web based time keeping system. sometimes when server is down as well.

Human Resource Generalist

Feb 08, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The interface is really convenient and makes it easy to customize what you would like to see on the main page.

Cons: The report writing is not as user friendly as other payroll software. We also had a lot of problems with their bio-metric finger screening we used in the break room, it often had to be replaced/swapped out.

Works well at an individual level

Feb 07, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Works very well with individual time keeping and schedule maintenance. Seeing day to day time and upcoming schedules are easy to understand and accessible for every user.

Cons: Time updates and even minor corrections have to be done one by one, if a time clock goes down unexpectedly this can require hours for large adjustments that all have to be done by a manager. Group approvals and individual edits would be a good option.

Overall: Timekeeping is very effective as long as all connected devices function as designed.

Great timekeeping tool

Feb 06, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Pros: This product captures a lot of data that¿s easily accessible on plant and employee level. Great reporting functionality from different angles.

Cons: Reporting is rather complicated and required a lot of learning. Hard to report on large number of employees.

recommended

Feb 03, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: easy to use, easy to teach to employees for time and attendance management. very simple installation.

Cons: the punch button once clicked takes time to load or refresh sometimes it has inaccurate results with

Functional

Feb 01, 2018
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Kronos has a lot of reporting options, and the ability to hold a lot of information for our employees. The reports are extremely customizable.

Cons: With the Reports feature, everything is so customizable, sometimes it is difficult to put together exactly what you're looking for. The key is to be extremely literal with the search features.

Pretty good, but not for a big company.

Feb 01, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Comments: pretty good, but not for a companies 500+

Pros: It does reporting really well, and its very literal. It keeps everything very clean and organized and you can put a lot of info there.

Cons: You have to jump through many hoops to do one thing. In order to accomplish one task, it will take at least 15 pages.

Best timekeeping system I've ever used.

Jan 22, 2018
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that, although it can be difficult and time-consuming to learn, once you learn the system, it will do everything. Everything is automated and it is very logical. This is great compared to some out there, and I love the automation and the ad hoc reports take care of every need.

Cons: It took me a few months to become proficient, which other programs maybe take a few weeks. However, I believe that is completely reasonable due to all of the available functions and ways that you can customize the platform for your business.

Overall: Extremely easy and fast timekeeping. Lots of automation and more ad hoc reports available than you could ever use.

Get's the job done!

Jan 18, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 5.0/10 Not
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Pros: It offers Telephony Time Clock system. I like this feature because it allows older users to utilize the system.

Cons: Some of the phone numbers go to an Un-Authorized list when they've already been confirmed as added as a cost system.

Vendor Response

by Kronos on January 23, 2018

Hi Steven, Thanks for your review! We are happy to hear that Kronos is working well for a variety of users! Please feel free to contact me if I can be of assistance with the unauthorized list. Thanks again, Amy Fafard, amy.fafard@kronos.com

Kronos Workforce Central - Great for big companies

Jan 17, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Kronos allows a company to manage many thousands of employees across multiple sites. The time clocks are rugged and easy to use. Time clocks support both biometric and proximity badge options.

Cons: Reporting is very basic and could be updated to allow for easier functionality for the end user. Customer support is difficult to reach and resolve issues.

Vendor Response

by Kronos on January 23, 2018

Hello Cody, Thank you for reviewing Workforce Central! It is great to hear that Kronos hardware and software are working well for managing your employees! I apologize that you have experienced some issues contacting Support. We have recently added additional capacity to our Support team to help decrease wait times. Also, if I can be of assistance with your reporting needs, please reach out to me. Or, if you prefer, Kronos Community is an excellent resource as well. Thank you, Amy Fafard, amy.fafard@kronos.com

Kronos. The industry standard.

Jan 11, 2018
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Kronos is the best out there. It is a very comprehensive product that has a great customer base. It great!

Cons: It¿s expensive!!! Both the upfront costs as well as the ongoing maintenance are costly. This high cost needs to be taken into consideration b

Vendor Response

by Kronos on January 23, 2018

Hi Tim, It is always great to hear such positive feedback on Workforce Central! Thank you for the review! Amy Fafard

Overall, a good system, but could improve.

Jan 09, 2018
3/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Pros: What I like most about Kronos is it's reporting features within the system. Working in our HR department, we are often times asked to create very specific reports for our leadership team and Kronos allows us to get very detailed with the information we need to generate reports on in the system. Another feature I really enjoy is the timekeeping side of the system. Employees always share with us how simple the process is to record their time, which is nice when you have a large amount of employees to keep track of their time.

Cons: What I like least about the system is that it is often very difficult to understand how a change in one area of the system will have an effect on other areas of the system because their is so much information being stored in so many different ways within the platform. Something as simple as a date change in Kronos can effect so many other areas that you don't realize until you stumble across a problem later down the road. It would be nice to see Kronos make the system more user friendly for those not as ingrained in the system.

Vendor Response

by Kronos on January 23, 2018

Hello Michael, Thank you for reviewing Kronos! We are happy to hear that you are able to create the reports that are needed for your organization! If I can help you to become more familiar with the system, please do not hesitate to contact me, amy.fafard@kronos.com. There are also some excellent training resources available on the Kronos Community. Thanks again, Amy

Especially useful for health system payroll management. Convenient for managers and employees to enter, check, and direct hours and PTO.

Dec 22, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: Overall, the simplicity and accuracy of the product, in addition with its ability to integrate with various clock systems -- whether managing hourly or salaried clinical or professional staff -- are well worth the added complexity of a catchall system.

Pros: Very helpful for managers who have both hourly and salaried direct reports, especially in healthcare professions where clinical and business side employees are managed very differently. Employees love the simplicity, and as a manager, it is very convenient for keeping track of time for hourly and salaried clinical and non-clinical staff alike.

Cons: It is a little complex occasionally. Although the ability to manage several types of employees in one place is convenient, it also means that there is a lot of information that does not apply to each individual. It's a necessary tradeoff for the convenience factor that is nevertheless irritating at times, especially to the individual employees who see no added value.

Good for large companies

Dec 14, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: This software is great for managing employees time cards in large companies giving administration the ability to give department heads compete control over their employees time cards.

Cons: This software can be a bit buggy at times and requires flash to run (which had to update frequently).

Used to manage payroll and scheduling

Dec 07, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It manages payroll and scheduling effectively when you know how to use it. It has many good reporting features and interfaces well with other software-eg peoplesoft.

Cons: It can be difficult at times with creating patterns-it needs to be completed in a specific sequence or changes that you dont want can occur. It also does not show availability on a schedule when printed-only in the scheduling assistant. It would be nice if it carried over onto a printed schedule

Overall: Effective management of timekeeping and scheduling.

Wish the app would work!!

Dec 05, 2017
3/5
Overall
5 / 5
Ease of Use
1 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: I LOVE that it makes asking for time off and granting it easy! It makes it easy to look up your working schedule without having to go in to actual work environment.

Cons: That the app is no longer working correctly. The app is so nice for checking these things off site, which takes away from functionality.

Overall: Being able to live a life not around checking a schedule.

Used for a long time at GEHealthcare

Nov 22, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality

Pros: It was very full of potential and there were a lot of options to mark down and coordinate how long I spent on each project.

Cons: It was slow and it took a very long time to maneuver between pages. This was especially noticeable at the end of the day when you wanted to wrap up and finish work.

Human Resources Manager

Nov 16, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Overall very good system

Pros: Ease of use, functionality, system integration, reports, automated functions, note taking ability to refresh your memory at review time

Cons: Cost is a consideration there are less expensive systems in the market, customer service at times was busy and that can cause some delays

Vendor Response

by Kronos on December 11, 2017

Hello Thomas, Thank you for reviewing Kronos! We are happy to hear that you are finding so many aspects of the product beneficial for your needs. I am sorry to hear that you have experienced some delays with support but please know that we are working hard to rectify this and have made decreasing support times a top priority. Thanks again, Amy Fafard

Excellent software to work with.

Nov 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The best software I have ever work with in term of the ease of use and customer service, they really know there business.

Cons: The only con for this software I would say is the cost of purchasing. It is kind of expensive although it's worth the cost.

Overall: I learned a lot with this software on how to work tracking punches, etc.

Previously used as an employee

Nov 15, 2017
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Comments: Overall, Kronos has proven itself to be a very useful tool.

Pros: I used Kronos with both the Desktop Version and App Version on my phone. The software was extremely easy to navigate and use. The feature of viewing your previous, current, and next week schedule was very useful. Tracking my hours worked, as well as upcoming schedule was very helpful when planning things ahead of time.

Cons: The user password had to be reset every couple of months, which was very inconvenient. The password could only be reset on the desktop. If my password had expired, I was unable to access my schedule. It was necessary to keep a printed schedule as a back up, since this seemed to happen a few times over a matter of just a year. I would be nice if there was an option to reset the password from the app.

Vendor Response

by Kronos on December 11, 2017

Hi Stephanie ¿ Thank you for your feedback on Workforce Central. I am glad to hear that you are finding the software easy to navigate, however I am sorry that there are issues resetting your password on the app. I would love to connect and learn more about how you are using Kronos and show you how to reset your password on a mobile device. Please reach out to me at Sharon.Long@kronos.com and we can work on getting this resolved for you. Thank you, Sharon

Easy to use and navigate

Nov 07, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Comments: Once you program the system to benefit your company through many trial and error, the ease and navigation is a piece of cake

Pros: Easy to use and navigate once you program the system for your company. There is a step by step system, you can't go to the next step without finishing the prior step.

Cons: programming the system to benefit your company takes a bit of time. a whole bunch of trial and errors

Vendor Response

by Kronos on December 11, 2017

Hello Dawn, We are glad to hear that Kronos is easy to use for your company! Setting up the system can take some time in order to tailor it to a company¿s needs but the benefits should translate to ease of use and full customization. If you have any particular examples that you would like to share, please reach out to me at amy.fafard@kronos.com. Thanks again , Amy Fafard

Kronos has a sterling reputation and a great product.

Nov 03, 2017
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that I can access my employee's time card anytime and anywhere. This makes my life easier when I have to travel for business (or pleasure).

Cons: I don't like that I have to go through so many screens just to amend a time card. It would be nice if this could be made easier somehow.

Vendor Response

by Kronos on November 20, 2017

Thank you for your review of Workforce Central. We are happy to hear that Workforce Central is meeting your timekeeping needs! Please feel free to contact me at amy.fafard@kronos.com if you would like to discuss your suggestions. In the meantime, I will pass along your comments to the product team.

Using Kronos over the years through many upgrades-it's a useful system

Nov 02, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Reporting functionality has improved as well as the separated comments and audit sections where cumulative comments can be seen

Cons: Coping and pasting in scheduler seems to take more time than previous versions-you need to be very precise with cursor or it wont work

Overall: Manages timecards effectivly

My Experience with Kronos

Oct 26, 2017
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality

Comments: We had considered adopting the entire HRIS platform but it was cost prohibitive and included a constrained and limited business intelligence platform.

Pros: We were able to automate our timekeeping process. We were able to generate real time reporting and also ad hoc metrics.

Cons: There was no ACA support There were not metrics or business intelligence dashboards Every user required the purchase of a software user There was no geo position software

Vendor Response

by Kronos on November 20, 2017

Hi Fernan ¿ Thank you for taking the time to review Workforce Central. I¿m very sorry to hear that the product did not have the metrics you were anticipating and that our support was less than ideal. I¿d love to connect and hear more about how you are using Kronos and if you have any other feedback. Please reach out to me at Sharon.long@kronos.com Thank you, Sharon

Out of the box, Kronos Workforce Central works just right for our organization!

Oct 24, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: So far, so good is my experience with Kronos. I enjoy learning new things all the time and I have only the utmost respect for those technicians that, given the right feedback on what we need, they seem to know exactly how to help each and every time.

Pros: I believe the entire suite is satisfactory. Our employees use the Kronos clocks to log their time and enter PTO requests. Managers get the request and approve them as they see fit. KWC has tons of reporting options, lots of ways to view data. And by tons of reports I mean an overwhelming amount that would be great for analysts to use as needed for managerial decision. As an admin I can assign different reporting and security choices to user as needed for the individual to perform their work. A huge plus: their technical support staff always happens to be

Vendor Response

by Kronos on November 20, 2017

Thank you for your review of Workforce Central. We are glad to hear that your company is benefiting from the reporting and that you are receiving excellent service from our support team! As you continue to become familiar with the product, please keep in mind Kronos Community is a great resource too.

Satisfactory software

Oct 24, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: The software is easy to use, allows me to record time and monitor time for my direct reports. Software offers good functionality and ability to track time.

Cons: Software seems to be slow especially when initially logging in. Also, it continuously asks me to install Java and when I install it, it does not seem to register that process.

Vendor Response

by Kronos on November 20, 2017

Hello Larisa, We are happy to hear that Workforce Central is easy to use! Please feel free to reach out to me at amy.fafard@kronos.com if you continue to experience delayed logins. Thank you for the review, Amy

Workforce Ready

Oct 13, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Pros: Easy to use, cloud based system. can login anywhere, multiple report options are available to review various data

Cons: too many authentication needed to login in. it can confuse staff and remembering all that information is too much

Vendor Response

by Kronos on November 20, 2017

Hi Chris, It is great to hear that you are taking advantage of Workforce Central being in the cloud! Regarding authentication, I will certainly pass this along to the product team. Please feel free to reach out to me at amy.fafard@kronos.com if you would like to discuss it further. Thanks for the review, Amy Fafard

HR GENERALIST

Oct 11, 2017
2/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
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Comments: I would not recommend Kronos to anyone. I wish I had done more research before signing the contract.

Pros: Reporting is about the only good thing that Kronos has to offer. But you have to do a lot of customizing before coming up with a good report.

Cons: Unable to track unpaid time off Poor implementation process Charges for something that we are unable to use due to lack of knowledge from the implementation manager.

Vendor Response

by Kronos on October 27, 2017

Hi Aracely ¿ Thank you for the feedback on Workforce Central. I am sorry that you are unable to track unpaid time off and that your implementation was not great. I¿d love to connect to hear more about SET Enterprises¿ use of Kronos and see if there is anything I can do to help. Please reach out to me at Sharon.long@kronos.com Thank you, Sharon

Loved this product

Oct 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easily integrates with ADP, easy to update, loved the reporting feature - can be set up to automatically email weekly reports to supervisors, great customer service.

Overall: The reporting feature was a real time saver.

Easy to clock in. Like the fingerprint scan for extra security.

Oct 05, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like that this product is easy to navigate. It allows for you to check your time card approval online as well as correct missed punches. I like that there is added security such as fingerprints scanner.

Cons: I do not like that there is no back button. If you accidentally navigate to the wrong area while using the touch screen you must restart the whole process.

Kronos lacking in customer service

Oct 05, 2017
3/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: The product was similar to many other products we were looking at and had many of the same features. It was not lacking any important features.

Cons: However, the customer support was lacking and I felt that flexibility and its ability to match our company needs were lacking.

Vendor Response

by Kronos on October 27, 2017

Hello Lucy ¿ Thank you for taking the time to review Workforce Central. Our customers are our top priority and I am sorry to hear that you did not have a great experience with our support team. If there is anything else I can help you with please feel free to reach out to me at Sharon.long@kronos.com Thank you, Sharon

Kronos Review

Oct 04, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: The reputation of this product is quite true. Professional platform with a variety of offerings for most industries. Very customizable and can grow with the company. The demo was very comprehensive.

Cons: The training is self-directed for the most part as the discovery/implementation phase is done remotely. No onsite training.

Vendor Response

by Kronos on November 20, 2017

Hello Maria, Thank you for your review! Please feel free to contact me, amy.fafard@kronos.com, if you would like to talk about different training options. Thanks again, Amy

Daily use

Oct 03, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It is a fantastic piece of software to use for daily time keeping. Love that you can see Accruals easily.

Cons: When trying to add pto it has to refresh before approval. if we could just type pto and hit approve, that would save a lot of time.

Vendor Response

by Kronos on November 20, 2017

Hello Jordan, We are happy to hear that Workforce Central is meeting your timekeeping needs! Please feel free to reach out to me at amy.fafard@kronos.com if you would like more information on PTO. Thanks for the review, Amy Fafard

Kronos

Oct 03, 2017
3/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
Likelihood to Recommend: 2.0/10 Not
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Pros: Report Builder function to allow to build and view data, when our version was current the product was top tier.

Cons: Not user friendly, java plugin, updates, LDAP, Report Export Formats. Issues with support was a big con in our region.

Vendor Response

by Kronos on October 27, 2017

Hi Justin ¿ Thank you for your feedback on Workforce Central. I am sorry that the software is not user friendly and that your experience with our services team was less than ideal. I¿d love to touch base and learn more about how you are using Kronos and help you get the most out of the system. Please reach out to me at Sharon.long@kronos.com. Thank you, Sharon

Kronos is for me

Sep 26, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: Hours reports are easier to do with Kronos. Time cards checking is a breeze with Kronos. Customer Support.

Cons: Upgrades. I currently have to use the computer in IT because of all the JAVA updates - Messed up my Kronos.

Vendor Response

by Kronos on November 20, 2017

Hello Roxanna, Thank you for reviewing Kronos Workforce Central! It is great to hear that you are finding time card review easy to use and that you are benefiting from our award-winning support! I am sorry to hear that you are experiencing challenges with upgrades. Please feel free to contact me at amy.fafard@kronos.com if you would like to talk about it further. Thank you, Amy Fafard

Kronos and inmproving processes

Sep 15, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: Good product.

Pros: Kronos is very comprehensive in that it does a lot of things to help manage and improve business processes. Automating timecards in particular is what I like about them.

Cons: This product is kind of pricey, especially if you do not use all of the capabilities that it was designed to do.

Vendor Response

by Kronos on September 25, 2017

Thank you so much for providing your feedback! It is great to hear that Workforce Central is helping your organization in improving business processes. Please feel free to reach out to me at amy.fafard@kronos.com if you would like assistance with discovering its additional capabilities ¿ we have a number of webinars and other resources that you might find useful! Thanks, Amy Fafard

Essential software for keeping control of your workforce.

Sep 15, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: If one would like to manage one's workforce more efficiently, one would most likely need this software!

Pros: Makes paperwork and payroll editing a breeze. Would not know what to do without this software. Very feature loaded. Allows you to keep glances on payroll, edit pay times, add pay times, keep track of time-in, time-out, EO'd, vacations, etc.

Cons: The amount of keystrokes, shortcuts, and just knowing how to navigate the software in initial run. However, learning curve is not difficult, and pretty much repetitive once we get the hang of it.

Vendor Response

by Kronos on September 25, 2017

Hello, Arthur. Thank you for reviewing Workforce Central. We appreciate your insights and are happy to hear that it is working well for you! Thanks again, Amy Fafard

Kronos is a bit out dated

Sep 15, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: It is easy to use after extensive usage and it allows you to do many different features such as order supplies, put in maintenance orders , and look up patient data and results of tests.

Cons: It is very out dated and hard to learn to maneuver around in. It logs you off very quickly if you are not typing.

Vendor Response

by Kronos on September 25, 2017

Hi Kelly ¿ I¿m glad to hear that you are utilizing many of the features in Workforce Central, however I¿m sorry to hear that you find the software outdated. I¿d love to hear more about your thoughts on ways we can improve our products, so please reach out to me at Sharon.long@kronos.com. Thank you, Sharon

It's ok

Sep 13, 2017
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Comments: Kronos Workforce Central is probably best suited to a large, multi-location corporation. If you are a small business with, say, under 100 employees, it is probably overkill.

Pros: The system is very flexible. It's underlying database is SQL-based, which means it will run on many database platforms, and be accessible to your database administrators and analysts. The timeclocks are very reliable.

Cons: The version 6 user interface is awkward, and because it is written in java, it can require some degree of configuration management of your desktop browsers. With flexibility comes the need for a lot of customization of your timekeeping rules. While it is SQL based, you'll have to invest a lot of time in understanding the table structure if you want to generate reports that Workforce Central can't do. Cost of product is very expensive, as licenses are required for managers, users (if, say, you want your employees to be able to view their own data). Upgrading to new versions is challenging and requires purchasing new licenses.

Vendor Response

by Kronos on September 26, 2017

Hi John ¿ Thank you for taking the time to review Workforce Central. It¿s great to hear that you find the software flexible, but I¿m sorry that you find version 6 awkward especially when trying to create customizations. If you¿d like to discuss any additional thoughts on ways we can improve the software, or if there is anything we could do to assist, please reach out to me at Sharon.long@kronos.com. Thank you, Sharon

Great value and great customer service

Aug 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I really enjoy their reporting capability, and quick resolutions on cases. Also the price and value are amazing.

Cons: Navigating some of the tools aren't the most user-friendly. It would have been nice if there were more training modules available for how to use all aspects of the software.

As a customer for 7 years, I see the capability of this software!

Aug 29, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: We are on an old version, so it's difficult to give managers the reports/info they need. But personally, I like the functionality .

Pros: Kronos is always upgrading to make a better product. I would like to see advanced scheduler and attendance implemented.

Vendor Response

by Kronos on September 07, 2017

Hi Diane, Thank you for your review and we are glad that you are benefiting from the product¿s functionality. And an extra special thank you for your business over the last 7 years! Amy Fafard

Awesome Software and Support

Aug 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Awesome system and I would recommend to others.

Pros: WFC is very user friendly. If I do have an issue that comes up their support team is awesome to deal with. They do not just fix the issue, they explain how the issue may have come about and why they are recommending this fix. Everything is much easier in the Cloud and I like the on line ability to open and view my cases.

Cons: I have spoken to many payroll users at conferences and one drawback is the fact that users are not mandated to enter in Comments and/or Notes in Kronos. this would help tremendously.

Vendor Response

by Kronos on September 07, 2017

Hi Sue, Thank you for sharing your review! We are excited to hear that you are finding Workforce Central easy to use and that our award winning Support team has been helpful! We also appreciate your feedback regarding payroll functionality and will pass that along to our product team. Please know that you can also leave product suggestions in the Ideas section of the Kronos Community! We appreciate your praise and your business. Thanks again, Amy Fafard

Terrible customer service

Aug 11, 2017
1/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
1 / 5
Customer Support
2 / 5
Value for Money

Pros: Software is very flexible and has a lot of functions. Reporting looks great on screen but not as well when printed.

Cons: Implementation was a nightmare. Read your contract carefully, they will charge you monthly fee even if they have not finished implementation and even after delays caused by them. They do not care about customers. Deadlines to meet are unreasonable. Team members come and go. Horrible service. Now stuck with them for 3 years and cannot wait to get rid of them. PURCHASER BEWARE!!!

Vendor Response

by Kronos on August 27, 2017

Hi Cristina, Thank you for taking the time to review Workforce Central. I am sorry to hear that your implementation did not go as planned and that our customer service was not what was expected. We strive to provide our customers with the support they need after purchase and because this is not what you have experienced, I¿d like to hear more. Please reach out to me at Sharon.long@kronos.com if you¿re willing to share more details and find a way we can help. Thank you, Sharon

upgrade to 8.0 was a big disappointment as many of the available tabs and views that we had before are no longer working

Aug 01, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Easier than figuring time cards by hand! The system can be configured to pay different shift differentials to different sets of employees.

Cons: I lost the historical view and abilities that I had before. I lost a way to delete a moved amount. I lost the moved amounts tab that only appears when a move is made. I now have a much longer scroll to view just 1 time card since it only show 2 punches per line. I lost the approval tab that shows what manager approved the time card.

Vendor Response

by Kronos on August 27, 2017

Hi Karen, Thank you for sharing your experience with Workforce Central. I¿m sorry to hear that you are disappointed and that you lost many of the capabilities you had when you upgraded to version 8. If you¿d like to discuss in more detail, I¿d love to learn more and find a way we can help. Please feel free to reach out to me at Sharon.long@kronos.com Thank you, Sharon

All solutions with one vendor to manage time, attendance, scheduling, human resources and payroll!

Jul 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use, great customer support from sales to service to global support, able to customize to our needs, easy for our end users to use and understand, having divisions set up by industry, being HOSTED in the cloud saves us time and money!

Cons: The only con I have is our industry post-acute care is usually combined with all healthcare and our needs are very different from a hospital however, Kronos has come a long way in the past few years by dedicating more time and staff to our industry.

Vendor Response

by Kronos on July 08, 2017

Hi Jeri, Thank you for sharing your review! We are so excited to hear you are experiencing the true value of our software suite for healthcare along with our award winning support. We appreciate the praise and your business. Amy Fafard

User Friendly.

Jul 25, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Comments: Kronos is widely used and continues to improve.

Pros: Great support and easy to learn. I think it's a good product that can help small and large companies

Cons: The extra cost for features like tracking probation periods. Could use some better reporting ability

Vendor Response

by Kronos on July 08, 2017

Hi Miranda, Thank you for your review of Workforce Central! We are happy to hear that you think it is easy to use and is flexible for small and large businesses. Thanks again, Amy Fafard

I've used this program for about 4 years already and it is easier to use. Very usefully information.

Jul 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The fact that you can add schedules to and it can alert you with attendance. It is very simple to use and love the alerts it provides.

Cons: There isn't anything that I don't like about this software but if I had to pick something I would say that it times out after being away from it for a while.

Overall: The following are things that I benefit from using this software schedules, attendance, reports

Good with workforce management

Jul 18, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: Helps you lot for hours accounting for the project based company. Our is project based so it helps a lot to differentiate the hours based on activity.

Cons: it's not real time. We can put all hours a week before. Require system support so people wont charge before actual work. Need to approve the option field to type code and search option for project code

The Kronos system is great

Jul 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use with the interface. It allows for users to have the ability to enforce company attendance policies regulating required starting times and limiting staff overtime hours, through applications that track the employees' time at work during the day.

Cons: If unfamiliar with system can take some time to get acclimated. New or inexperienced supervisory staff comfortable in dealing with data in smaller chunks, and managers searching for answers to staffing or production problems in more traditional formats, might be overwhelmed by the search and research options available as part of the Kronos programs.

Vendor Response

by Kronos on July 25, 2017

Hi Robert, Thank you for the great review of Kronos Workforce Central! We are glad that you are finding it easy to use. Sincerely, Amy Fafard

Kronos is an exceptional way of time keeping

Jul 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: With Kronos you are able to see employee hours in real time. Within minutes you can see when an employee has clocked in or out

Cons: If an employee's badge is not configured right and they try to manually clock in sometimes or most of the time the manual punch takes like an hour to see

Vendor Response

by Kronos on July 25, 2017

Hi Patricia, Thank you for taking the time to review Workforce Central. We appreciate your comments and your business. Thanks, Amy Fafard

Outdated and not user friendly

Jul 11, 2017
2/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
3 / 5
Customer Support
2 / 5
Value for Money

Pros: Kronos does what it's literally supposed to do -- allows users to record their hours and managers to approve them.

Cons: At least the version we're using feels very, very outdated. It requires Java and doesn't run well when you don't use Internet Explorer. The interface isn't user friendly or intuitive at all. It's confusing to submit hours, approve overtime, see how many vacation hours you've used, review past hours, etc.

Vendor Response

by Kronos on August 31, 2017

Hi Elissa, Thank you for taking the time to review Workforce Central. I am sorry to hear that you find the interface outdated and confusing. If you are willing to discuss further I¿d love to hear more about ways we can make our system more user friendly and easier to navigate and to see if there's any way we can help you out with your current setup. Please reach out to me at Sharon.long@kronos.com. Thank you, Sharon

Easy to learn yet complex system

Jul 11, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: System was easy to learn. Clear options on features. Allowed for multiple reports and ability to not only look at raw attendance data but transform it into costs analysis.

Cons: Could get confusing on running reports. Setting schedule patterns was extremely difficult. It proved an issue every time in getting it to line up with other associates of a same department.

Vendor Response

by Kronos on July 25, 2017

Thank you for your review Rebecca. We are happy to hear that Workforce Central was easy to learn overall and that you¿ve found the reporting functionality useful. Please let me know if you would like me to have someone contact you regarding setting scheduling patterns ¿ I can be reached at amy.fafard@kronos.com. We appreciate your review and business! Thanks, Amy Fafard

Kronos helped move our company forward by streamlining much of the payroll and timekeeping process.

Jun 27, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality

Pros: We installed Kronos stations at all our locations and it simplified our whole HR and payroll systems by enabling an easy to enforce standardization of our timekeeping policies.

Cons: The only downside (and the eventual reason we stopped using the system) was some trouble we had with biometrics.

My experience using Kronos has been phenomenal.

Jun 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I just wrapped up working with a great group of Kronos Consultants team in doing an upgrade. I had the best team a client can ever ask for. Because of my knowledge and testing skills, this project was a major accomplishment for our team. It was a great experience to be able to be the Project Lead in charge of an upgrade all by myself and mastered it with no issues. I have truly been working to accomplish me short term goal and that's to learn all I can learn about Kronos so that I can become a consultant for Kronos and/or Workday.

Pros: my experience from using it on the front end and actually configuring the system has been a major accomplishment for me.

Kronos has worked well for what we need. Customer support has been lacking at times.

Jun 20, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
4 / 5
Value for Money

Pros: Kronos is Easy to use and navigate. Like the scheduling feature. Easy access for employees and onboarding. Integrates with our ATS.

Cons: It can be slow and kick you out sometimes. I think we would like it even more if we had Kronos payroll but we currently do not so that makes the pay integration difficult at times.

Overall not bad, but not as user friendly as I would like.

Jun 19, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Tons of options and customer support is great during interface and development. Newest version has lots of options and widgets.

Cons: Program runs slower with upgrades. Lots of bugs during upgrade and development. Not as cost effective as I would like for the options available.

Overall: Easy to use.

Not intuitive

Jun 10, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: This program is easy to use for the staff clocking in and out at a time clock. They can check their punches too.

Cons: It's easy for the people punching but not so easy to correct punch errors. They system also does not run on all internet browsers.

Great tool for entering and tracking hour

Jun 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like that it is not more complicated than it needs to be, that it is easy to use, and that it is secure.

Cons: Sometimes it can be difficult to enter times into the boxes, load times are occasionally slow, and it is difficult to tell if you have selected the right box to out the times in

Overall: Entering hours to get payed

Love the features.

Jun 02, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Comments: Very easy to learn to use.

Pros: Having all my employees time worked at my fingertips. I just have to log in and pull up the information to see who needs a sick day, emergency day or another type of day for their absence.

Workforce Central

May 30, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Comments: I like that we can build our own work flow for employee new hire and termination processes. We can add special features required for reporting. We can build reports required for many different areas of the business.

Pros: The system is easy to learn and easy to use - and teaching the system to new employees is made easier because of the flow.

Kronos

May 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I really like KRONOS. It's a great product.

Pros: Punches are reflected in real time. System is customizable to company. Updates are always great. They take in consideration all the laws with the state that you are working in.

Cons: None really. Just maybe more training video or videos for the discussion board. I think that would help when searching on how to do things within the system.

Compact and easy to make changes. Refresh rate is a little slow when saving changes.

May 16, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality

Pros: Kronos makes it easy to change availability of each employee. It also allows for organizing groups of employees by particular job duties.

Cons: Once you have made changes to the schedule for each day, it takes awhile for information to be updated. The more employees you have the longer it takes unfortunately.