Who Uses This Software?

Zent.io is a Omnichannel "All in One" Contact Center Software, Best Contact Center Value One Product, The Complete Package All-in-one Pricing - No charge for additional functionality Lowest Cost


Average Ratings

1 Review
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $78.00/month/user
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Zent.io
  • www.zent.io/
  • Founded 2012
  • Spain

About Zent.io

Zent.io is a Omnichannel "All in One" Contact Center Software, Best Contact Center Value One Product, The Complete Package All-in-one Pricing - No charge for additional functionality Lowest Cost, Cloud-based Solution, 100% reported uptime last year No hardware or software to maintain Global scalability and redundancy Any Platform HTML5 Any CRM No matter how customized (Custom Integration) Any VoIP


24175

Zent.io Features

  • Blended Call Center
  • Call Logging
  • Call Recording
  • Call Routing
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • IVR / Voice Recognition
  • Knowledge Base
  • Live Chat
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Premise-Based Call Center
  • Progressive Dialer
  • Quality Management
  • Queue Manager
  • Virtual Call Center

Zent.io Reviews

Good cloud plateforme

Nov 04, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy using interface

Cons: Story module

Overall: It's an amazing Cloud multichannel solution.
Voice, SMS, Facebook, ...
Graphics are good
Touch IBR is easy to use.

Recommendations to other buyers: No