# MedPointe Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about MedPointe Software - reviews, pricing plans, popular comparisons to other Electronic Medical Records products and more.

Source: https://www.capterra.com/p/143082/MedPointe

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# 

 MedPointe Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

MedPointe

## What is MedPointe?

We do what everyone else claims to do, very well. We are focused on improving your bottom line. The better you do, the better we do. Our all-in-one PM & EMR system is fully integrated and has a state of the art ICD-10 module that will be copied for years to come!

## What is MedPointe used for?

[Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/)[Primary Care EHR](https://www.capterra.com/primary-care-ehr-software/)[Urgent Care EMR](https://www.capterra.com/urgent-care-emr-software/)

Top alternative

Featured

Overall rating

Based on 7 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$299

Per User, Per Month

Free trial  
available

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Do you work for MedPointe?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.hstcentral.com/&name=MedPointe)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### MedPointe

4.7 (7)

VS.

[4.3 (498)](https://www.capterra.com/p/110018/rxnt/reviews/)

Starting Price

$299

Per User, Per Month

Starting Price

$32

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (7)

Ease Of Use

4.3 (498)

Value For Money

4.7 (6)

Value For Money

4.2 (382)

Customer Service

4.7 (7)

Customer Service

4.2 (429)

## MedPointe alternatives

Highest Rated

[4.4 (34)](https://www.capterra.com/p/5409/HARMONY/reviews/)

Starting price

$1500.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[4.2 (102)](https://www.capterra.com/p/122222/Vitera-Intergy-EHR/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

81%

of reviewers

rated it above 4 stars

[4.0 (40)](https://www.capterra.com/p/116370/PracticeSuite/reviews/)

Starting price

$299.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

70%

of reviewers

rated it above 4 stars

[4.0 (1,284)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/)

Starting price

$300.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

79%

of reviewers

rated it above 4 stars

## FAQs about MedPointe

Overview

### What company size and specific industries is MedPointe built for?

MedPointe is designed for private practice internal medicine and family medicine providers, pediatrics practices, clinics, urgent care centers, sleep centers, billing services, and similar healthcare organizations. It is best suited for small to mid-sized medical practices and support services across outpatient care settings.

Features and Usability

### What are the key features of MedPointe?

MedPointe offers appointment scheduling and management, patient intake, patient records management, and charting for clinical documentation. It also includes medical billing, claims management, coding assistance, e-prescribing, and prescription management, plus document management, forms management, reminders, a patient portal, and compliance tracking.

Talk to an expert

### More questions?

Ask our experts

Pricing

### How much does it cost and what fees or limitations are included?

MedPointe starts at $299 per user/month for the Basic plan, with Standard at $349 and Premium at $499. A free version and free trial are available. Basic includes Complete EHR, AutoNote Creator, Patient Portal, and e-prescribing; Standard adds billing and eligibility tools; Premium adds data migration, EPCS, and payment processing.

Getting Started and Support

### What training and onboarding options does MedPointe offer?

MedPointe provides in person training, live online sessions, webinars, and documentation to help teams get started. In person and live online formats support guided instruction, webinars offer scheduled group learning, and documentation gives written reference material for self-paced review and later checking.

Getting Started and Support

### What customer support options does MedPointe offer?

MedPointe provides 24/7 Live Rep and Chat support. Users can reach help at any time through these channels for direct assistance. No reviewer feedback is available on support quality, so response times, helpfulness, and common frustrations cannot be described from user experience data.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Appointment Management

Manage various aspects of appointments including booking, rescheduling, canceling

Appointment Scheduling

Schedule appointments via a calendar

Charting

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Claims Management

Process of submitting and following up on claims with insurance companies

Coding Assistance

Automatically generates E/M codes based on information collected during patient charting

Compliance Tracking

Track and report regulatory data to either internal management or external stakeholders

MedPointe 27 features

Manage various aspects of appointments including booking, rescheduling, canceling

Schedule appointments via a calendar

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Process of submitting and following up on claims with insurance companies

Automatically generates E/M codes based on information collected during patient charting

Track and report regulatory data to either internal management or external stakeholders

Store, manage, and track all electronic documents in a centralized location

Transmit prescriptions to pharmacies electronically

Transfer of data from one computer system to another

Create and securely store digital patient records

For family practices

Designed for primary care doctors/facilities.

Designed for urgent care/emergency facilities.

Store, manage and track all forms in a centralized location

To scribe and interpret the written words received from online or offline inputs

Activities related to the initial admission of a charge into the organization's care

Standards for electronic health records (EHR) outlining how clinical patient data should be exchanged

Manage billing and payments for a healthcare provider

Certified for healthcare IT products based on the results from ONC-ATL

Patients can register for appointments in advance online

Online portal where patients can access information such as health records, treatment plants, etc.

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Book and manage patient appointments and follow-ups

Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more

Prescribing, renewing, and keeping a record of the medicines given to an individual or animal

Timed notification for any upcoming task, deadline, appointment, or activity

Recognize/detect varying frequencies in a person's voice to identify/verify "who" is speaking

Get Advice

We can help you find the software with the features you need.

Features

4.6 (7)

4.6

Based on 7 reviews

## Pricing

Value for money

4.7 (6)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/143082/MedPointe/pricing/)

Basic

$299.00

Per User,Per Month

It includes:

-   Complete EHR
-   PMS
-   Patient Portal
-   e-Lab
-   eRX
-   Document Management
-   Electronic Medical Record & Patient Workflow Suite
-   Electronic Encounter
-   AutoNote Creator
-   AutoVisit
-   Document Manager
-   Preventive Medicine
-   Electronic Data Interface (Lab Interface)
-   Electronic Prescribing
-   Meaningful Use & MACRA/MIPS Feature Set
-   Telemedicine

Standard

$349.00

Per User,Per Month

It includes:

-   Change Healthcare ? Electronic Billing Clearinghouse
-   Change Healthcare ? Eligibility

Premium

$499.00

Per User,Per Month

It includes:

-   Data Migration
-   RCM
-   Fax Management
-   Patient Portal Payment Processing
-   Forms Completion
-   Online Intake Form Completion
-   Electronic Prescribing of Controlled Substances (EPCS

Value for money

4.7 (6)

4.7

Based on 6 reviews

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## Support, customer service and training options

Customer Service

4.7 (7)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (7)

4.7

Based on 7 reviews

## User reviews

Overall rating

4.7

Based on 7 reviews

Filter by rating

5(5)

4(2)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

BH

Bruce H.

MD

Medical Practice

### "Love it"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 16, 2020

Pros

Easy to use, minimal clicks. Great people - very helpful.

Cons

nothing - much better than what we used before. Any time there's been a problem they were quick to address it.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RY

Robert Y.

Physician

Medical Practice

### "HealthSysTech's Practice Made Perfect"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 25, 2019

Excellent. I've been a customer since the early 1990's, beginning with their DOS program. I've never considered looking elsewhere, even with free data transfer, since they introduced their Windows program.

Pros

It is generally very efficient to perform tasks--the development team always considers the end user (physician & office staff) in designing the processes. Above all, the support team is always available and ready to help, from explaining how to do a task to being willing to add features and options in future releases. Customer input is their primary driver, along with their expertise on the laws and regulations that must be met in EMR software use.

Cons

Really, there's nothing to dislike. There are always ways of doing things that one user could prefer be different, but those quibbles are few and far between.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

July 9, 2019

Hi Dr. Young, Thanks for your review! We are honored to have served you for so many years!

BM

bonnie M.

Practice Manager

Medical Practice

### "Better than most"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

June 21, 2019

Pros

This is an extremely easy to use scheduling and EMR program. We've had staff members completely unfamiliar with any EMR programming be able to use it flawlessly within a day. There are a few changes and updates we as a practice would like to see but understand that hst cannot individualize the program for every practice. Communication is amazing. If there is an issue or some type of error occurring we are notified with a blast email, often before the practice is even aware there is an issue.

Cons

I have to think hard to come up with any cons for this software. Usually if we have a glitch, which is completely expected for any computer program, we get a swift response resolving any issues. If I had to make any changes I think the biggest change would be to make it possible to enlarge the font.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 9, 2019

Hi Bonnie, Thank you for your awesome review! We are grateful for the opportunity to serve you.

VC

Vivian C.

Manager

Medical Practice

### "Love It"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 20, 2019

I Love it and the team was originally familiar with Americare Health since there were not a lot of clients with the Medpointe system in NC. Very Nice, Patient and Professional

Pros

Very easy to catch on to and manage. It can be programmed to your type of facility to easily access.

Cons

There's Nothing that I can say negative about the system

Switched from

[Veradigm EHR](https://www.capterra.com/p/276111/Veradigm-EHR/)

Slow, Freezing of the system. Support was not good

Reasons for choosing MedPointe

CEO got good feedback from one of his colleagues. A similar practice to our's

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

July 9, 2019

Thanks for the awesome review, Vivian! We are happy to serve you and the rest of the team at Americare.

TW

Tina W.

Operations Manager

Medical Practice

### "Medical Records. Billing/Accounts Receivable "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 19, 2019

Excellent!!

Pros

Very easy to use and able to modify to suit your needs. Customer support has been outstanding! Notes are easy to generate along with billing claims.

Cons

I find the reporting sometimes is difficult to drill down to exactly what is needed.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

July 9, 2019

Thanks for the awesome review, Tina! We are happy to serve you.

EL

Erik L.

Office Manager

Hospital & Health Care

### "Easy to use and customizable"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 26, 2019

Pros

Software is easy to learn and use. There are a lot of features such as Correspondence and Preventive Care that can be customized. The note building allows for setting up presets that make common documentation faster. I have used three different EMRs and this one definitely requires less clicks to get things done.

Cons

The customization takes some time upfront.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 9, 2019

Thanks for the review, Erik! We are happy to serve you.

LS

Lisa S.

Medical biller

Medical Practice

### "Medpoine biller"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

February 15, 2019

Customer service help is stellar, easy to use, 24 support help,

Pros

How easy it is use, has lots of features.

Cons

Looks like it needs updated look.littke in the full side, but is very functional.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 9, 2019

Thanks for the review, Lisa! We are happy to serve you.

[View all Reviews](https://www.capterra.com/p/143082/MedPointe/reviews/)

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