--- title: "MedPointe Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about MedPointe Software - reviews, pricing plans, popular comparisons to other Family Practice Electronic Medical Records products and more." source_url: "https://www.capterra.com/p/143082/MedPointe/" page_type: "product" language: "en" --- # MedPointe Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) MedPointe ## What is MedPointe? We do what everyone else claims to do, very well. We are focused on improving your bottom line. The better you do, the better we do. Our all-in-one PM & EMR system is fully integrated and has a state of the art ICD-10 module that will be copied for years to come! ## What is MedPointe used for? [Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/)[Primary Care EHR](https://www.capterra.com/primary-care-ehr-software/)[Urgent Care EMR](https://www.capterra.com/urgent-care-emr-software/) Top alternative Featured Overall rating Based on 7 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $299 Per User, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for MedPointe?[Manage this product listing](https://www.g2.com/products/medpointe/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### MedPointe 4.7 (7) VS. [4.3 (498)](https://www.capterra.com/p/110018/rxnt/reviews/) Starting Price $299 Per User, Per Month Starting Price $32 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (7) Ease Of Use 4.3 (498) Value For Money 4.7 (6) Value For Money 4.2 (382) Customer Service 4.7 (7) Customer Service 4.2 (430) ## MedPointe alternatives [4.2 (102)](https://www.capterra.com/p/122222/Vitera-Intergy-EHR/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 81% of reviewers rated it above 4 stars [athenaOne](https://www.capterra.com/p/98735/athenaOne/) [3.8 (913)](https://www.capterra.com/p/98735/athenaOne/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 70% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/98735/athenaOne/) [eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/) [3.3 (396)](https://www.capterra.com/p/120360/eClinicalWorks/reviews/) Starting price $449.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 54% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/120360/eClinicalWorks/) Highest Rated [Praxis EMR](https://www.capterra.com/p/29328/Praxis-EMR/) [5.0 (215)](https://www.capterra.com/p/29328/Praxis-EMR/reviews/) Starting price $279.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/29328/Praxis-EMR/) ## FAQs about MedPointe Overview ### What company size and specific industries is MedPointe built for? MedPointe is designed for private practice healthcare organizations, including internal medicine, family physicians, pediatrics, clinics, urgent care centers, sleep centers, billing services, and similar medical providers. The target audience appears to be small to mid-sized practices and service organizations in outpatient and specialty care settings. Features and Usability ### What are the key features of MedPointe? MedPointe offers appointment scheduling and management, patient scheduling, intake management, and a patient portal for self-service access. It also includes EMR/EHR, charting, patient records management, document and forms management, e-prescribing, prescription management, medical billing, claims management, coding assistance, compliance tracking, reminders, voice recognition, and handwriting recognition. Pricing ### How much does it cost and what fees or limitations are included? MedPointe starts at $299 per month per user for the Basic plan, with Standard at $349 and Premium at $499. A free version and free trial are available. Basic includes Complete EHR, AutoNote Creator, and patient portal tools; Standard adds billing clearinghouse and eligibility features; Premium adds data migration and EPCS. Getting Started and Support ### What training and onboarding options does MedPointe offer? MedPointe provides in person training, live online sessions, webinars, and documentation for teams getting started. In person and live online formats support guided instruction, webinars cover scheduled group learning, and documentation offers written reference material for reviewing steps and features as needed. Getting Started and Support ### What customer support options does MedPointe offer? MedPointe provides 24/7 live rep support and chat. These channels give users direct access to help at any hour, with chat suited for quick questions and live reps for more detailed issues. Support experience is not described in reviewer feedback, so no further quality claims can be made. ## Features AI summary Based on 4,113 Family Practice Electronic Medical Records reviews Capterra reviewers highlight these as the features buyers value most when choosing Electronic Medical Records software: - **HIPAA Compliant** (**75%** of reviewers rated this feature as critical) - **Patient Records Management** (**62%**) - **Charting** (**63%**) MedPointe includes **Patient Records Management** and **Charting**, helping healthcare teams maintain organized patient histories and document care accurately during visits. However, it does not offer **HIPAA Compliant**. Instead, it provides other features that reviewers also consider important, including **Patient Scheduling** (**60%**) and **Medical Billing** (**58%**), which help practices manage appointments and handle financial workflows more efficiently, allowing teams to keep daily operations organized and support consistent patient care. Appointment Management Manage various aspects of appointments including booking, rescheduling, canceling Appointment Scheduling Schedule appointments via a calendar Charting Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Claims Management Process of submitting and following up on claims with insurance companies Coding Assistance Automatically generates E/M codes based on information collected during patient charting Compliance Tracking Track and report regulatory data to either internal management or external stakeholders MedPointe 28 features ### All Features - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Claims Management: Process of submitting and following up on claims with insurance companies - Coding Assistance: Automatically generates E/M codes based on information collected during patient charting - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Document Management: Store, manage, and track all electronic documents in a centralized location - E-Prescribing: Transmit prescriptions to pharmacies electronically - EDI: Transfer of data from one computer system to another - EMR/EHR: Create and securely store digital patient records - For Family Medicine: For family practices - For Primary Care: Designed for primary care doctors/facilities. - For Urgent Care: Designed for urgent care/emergency facilities. - Forms Management: Store, manage and track all forms in a centralized location - Handwriting Recognition: To scribe and interpret the written words received from online or offline inputs - Intake Management: Activities related to the initial admission of a charge into the organization's care - Meaningful Use Certified: Standards for electronic health records (EHR) outlining how clinical patient data should be exchanged - Medical Billing: Manage billing and payments for a healthcare provider - ONC-ATCB Certified: Certified for healthcare IT products based on the results from ONC-ATL - Patient Intake: Patients can register for appointments in advance online - Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc. - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Patient Scheduling: Book and manage patient appointments and follow-ups - Practice Management: Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more - Prescription Management: Prescribing, renewing, and keeping a record of the medicines given to an individual or animal - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Scheduling: Plan availability and assign specific time slots for tasks and resources - Voice Recognition: Recognize/detect varying frequencies in a person's voice to identify/verify "who" is speaking --- Get Advice We can help you find the software with the features you need. Features 4.6 (7) 4.6 Based on 7 reviews ## Pricing Value for money 4.7 (6) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/143082/MedPointe/pricing/) Basic $299.00 Per User,Per Month It includes: - Complete EHR - PMS - Patient Portal - e-Lab - eRX - Document Management - Electronic Medical Record & Patient Workflow Suite - Electronic Encounter - AutoNote Creator - AutoVisit - Document Manager - Preventive Medicine - Electronic Data Interface (Lab Interface) - Electronic Prescribing - Meaningful Use & MACRA/MIPS Feature Set - Telemedicine Standard $349.00 Per User,Per Month It includes: - Change Healthcare ? Electronic Billing Clearinghouse - Change Healthcare ? Eligibility Premium $499.00 Per User,Per Month It includes: - Data Migration - RCM - Fax Management - Patient Portal Payment Processing - Forms Completion - Online Intake Form Completion - Electronic Prescribing of Controlled Substances (EPCS Value for money 4.7 (6) 4.7 Based on 6 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (7) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (7) 4.7 Based on 7 reviews ## User reviews Overall rating 4.7 Based on 7 reviews Filter by rating 5(5) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent BH Bruce H. MD Medical Practice ### "Love it" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 16, 2020 Pros Easy to use, minimal clicks. Great people - very helpful. Cons nothing - much better than what we used before. Any time there's been a problem they were quick to address it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RY Robert Y. Physician Medical Practice ### "HealthSysTech's Practice Made Perfect" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 25, 2019 Excellent. I've been a customer since the early 1990's, beginning with their DOS program. I've never considered looking elsewhere, even with free data transfer, since they introduced their Windows program. Pros It is generally very efficient to perform tasks--the development team always considers the end user (physician & office staff) in designing the processes. Above all, the support team is always available and ready to help, from explaining how to do a task to being willing to add features and options in future releases. Customer input is their primary driver, along with their expertise on the laws and regulations that must be met in EMR software use. Cons Really, there's nothing to dislike. There are always ways of doing things that one user could prefer be different, but those quibbles are few and far between. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 9, 2019 Hi Dr. Young, Thanks for your review! We are honored to have served you for so many years! BM bonnie M. Practice Manager Medical Practice ### "Better than most" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 June 21, 2019 Pros This is an extremely easy to use scheduling and EMR program. We've had staff members completely unfamiliar with any EMR programming be able to use it flawlessly within a day. There are a few changes and updates we as a practice would like to see but understand that hst cannot individualize the program for every practice. Communication is amazing. If there is an issue or some type of error occurring we are notified with a blast email, often before the practice is even aware there is an issue. Cons I have to think hard to come up with any cons for this software. Usually if we have a glitch, which is completely expected for any computer program, we get a swift response resolving any issues. If I had to make any changes I think the biggest change would be to make it possible to enlarge the font. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 9, 2019 Hi Bonnie, Thank you for your awesome review! We are grateful for the opportunity to serve you. VC Vivian C. Manager Medical Practice ### "Love It" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 20, 2019 I Love it and the team was originally familiar with Americare Health since there were not a lot of clients with the Medpointe system in NC. Very Nice, Patient and Professional Pros Very easy to catch on to and manage. It can be programmed to your type of facility to easily access. Cons There's Nothing that I can say negative about the system Switched from [Veradigm EHR](https://www.capterra.com/p/276111/Veradigm-EHR/) Slow, Freezing of the system. Support was not good Reasons for choosing MedPointe CEO got good feedback from one of his colleagues. A similar practice to our's Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 9, 2019 Thanks for the awesome review, Vivian! We are happy to serve you and the rest of the team at Americare. TW Tina W. Operations Manager Medical Practice ### "Medical Records. Billing/Accounts Receivable " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 19, 2019 Excellent!! Pros Very easy to use and able to modify to suit your needs. Customer support has been outstanding! Notes are easy to generate along with billing claims. Cons I find the reporting sometimes is difficult to drill down to exactly what is needed. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 9, 2019 Thanks for the awesome review, Tina! We are happy to serve you. EL Erik L. Office Manager Hospital & Health Care ### "Easy to use and customizable" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 26, 2019 Pros Software is easy to learn and use. There are a lot of features such as Correspondence and Preventive Care that can be customized. The note building allows for setting up presets that make common documentation faster. I have used three different EMRs and this one definitely requires less clicks to get things done. Cons The customization takes some time upfront. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 9, 2019 Thanks for the review, Erik! We are happy to serve you. LS Lisa S. Medical biller Medical Practice ### "Medpoine biller" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 February 15, 2019 Customer service help is stellar, easy to use, 24 support help, Pros How easy it is use, has lots of features. Cons Looks like it needs updated look.littke in the full side, but is very functional. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 9, 2019 Thanks for the review, Lisa! We are happy to serve you. [View all Reviews](https://www.capterra.com/p/143082/MedPointe/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.