# BiznusSoft HR Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is BiznusSoft HR the right Human Resources solution for you? Explore 19 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/143083/HRMSSoft/reviews

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BiznusSoft HR

4.5 (19)

[View alternatives](https://www.capterra.com/p/143083/HRMSSoft/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of BiznusSoft HR

Ease of use

4.4

Customer Service

4.6

## Showing most helpful reviews

Showing 1-19 of 19 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SP

Samantha P.  
Director of Human Resources  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Happy with the Platform"

August 28, 2025

5.0

My overall experience with BiznusSoft HR has been positive in many ways. The platform is user-friendly and provides helpful tools to streamline HR processes, from onboarding to employee management. The employee performance reviews are consistent with our standards, email notifications are personalized and sent out effectively, and payroll is usually run very smoothly. The support team—especially the engineers and programmers—has been outstanding. They are responsive, knowledgeable, and often a key source of support during challenging or stressful moments. Their “can-do” attitude stands out; they are always willing to build, customize, and articulate solutions that align with what’s best for the business. This level of support has made the system adaptable and tailored to our needs, which I deeply value.

Pros

The customer service provided by the engineers and programmers has truly been exceptional. They have consistently been my saving grace, stepping in with patience, expertise, and a genuine willingness to help during the toughest and most stressful moments at work. Their ability to problem-solve quickly, explain solutions clearly, and remain supportive under pressure makes all the difference. I truly value the professionalism, dedication, and reliability they bring to every interaction, and I can confidently say their support has been one of the biggest contributors to helping me navigate challenges successfully.

Cons

The search features can at times cause complications and confusion. Additionally, the applicants board in the Kanban view could be enhanced to provide clearer functionality and better support for tracking the onboarding process.

Review Source

BB

Brian B.  
Director, Business Systems  
Logistics and Supply Chain  
Used the software for: 1-2 years

### "Dynamic HR Platform built within Salesforce"

August 30, 2021

5.0

Our company has made multiple platform transitions since the end of 2019. Our goal as a company was to bring as many platforms together into a single platform. Salesforce has become our central system which extends to our brokerage, sales, accounting and now our HRIS and time clock platform! We began to build our HRIS platform with BiznusSoft HR in 2020. Our experience with the implementation team has been truly amazing. Together we have built a platform that all our employees have their information at the touch of a few clicks or best yet, on their mobile devices. With BiznusSoft HR, the employee can stay on top of many items that pertain to just them as well as the company. BiznusSoft HR has done a wonderful job at placing in different items that pertain just to our company. These complex policy items include Time Off, Attendance, Holiday, Benefits, Asset Tracking, Training Information, Performance Reviews, Employee Consultations, Multiple Locations and Reporting. We have also implemented the time clocks which are extremely valuable and versatile in performance for our applications. From badges to remote workers, we have a platform that works for everyone. We have truly enjoyed the opportunity in working with BiznusSoft HR team. They are very dedicated to producing a quality product and are a joy to interact with. We look forward to continually improving our HRIS platform with their team. I must especially express my gratitude to \[SENSITIVE CONTENT\] , he is the best!

Pros

The ability to customize the platform to our business policy and needs. It was able to consolidate our other systems in to a more centralized location.

Cons

With customizations, it takes time to get the right logic in place. The team does an excellent job in getting us there.

Reason for choosing BiznusSoft HR

The ability of having more centralized systems in one location and the customization to meet our policies.

Review Source

VR

Verified Reviewer  
Chief Operating Officer  
Computer Software  
Used the software for: Less than 6 months

### "Avoid the headache of trying to work with this company"

November 28, 2018

2.0

Avoid this company and their HR product. They are very disorganized, they are unable to set and meet expectations, they are unprofessional in their approach, and they are unwilling to be accommodating while expecting the customer to accommodate all of their demands. We made the mistake of agreeing to purchase their product for HR even though a number of red flags surfaced during the lead up to a purchase decision. Their demo went reasonably well, they were able to answer our questions, and it appeared they understand both Salesforce customizations as well as HR and benefits needs for private companies.

Pros

The features and general impression of what it appears to be able to do for HR looks impressive. Having it run in a Salesforce instance was initially quite appealing.

Cons

The inability for the Biznussoft staff to listen to our requests, follow their own process, or meet their own deadlines. They completely lost our trust and caused us to walk away prior to getting their software implemented.

Review Source

Response from BiznusSoft

December 11, 2018

Thank you for your response and we're sorry to hear about your experience. We pride ourselves in our relationship with our customers and strive to work with them to ensure a successful customer journey. Our support team is always available for any issues or concerns you may have regarding the project timelines or schedule. If you haven't already, we strongly recommend reaching out to your account manager or email us at support@biznussoft.com so that we may address your situation.

KP

Kimberly P.  
Director of Community Based programs  
Education Management  
Used the software for: 1-2 years

### "Easily Accessible "

September 16, 2025

4.0

I like to program, I think it is very advance for the time are living in. I just think there are minor things that need to be changed.

Pros

I love that it is easily accessible and easy to use. I can easily retrieve my pay history, time off balance, pay stubs, etc. The system updates quickly. Customer support is great.

Cons

With the new switch to semi monthly time sheets I am not able to see my staffs members teams time sheets by day or the total hours.

Switched from

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)

more features, integrated with Salesforce

Review Source

JS

Jessica S.  
Bookkeeper  
Non-Profit Organization Management  
Used the software for: 2+ years

### "BiznusSoft HR"

September 16, 2025

4.0

BiznusSoft HR works for our team along many categories such as payroll, customer support, and tracking employee performance which contributes to cultivating a better and functional HR with in our organization.

Pros

What I like the most about BiznusSoft HR is that it is a one stop shop to locate payroll & staff's Important information.

Cons

The overall view and aesthetic of BiznusSoft HR looks a little outdated. A more modern and appealing layout would be appreciated.

Switched from

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)

Switch of systems within our organization

Review Source

AK

Aaron K.  
Sales Manager  
Retail  
Used the software for: 1-2 years

### "Advanced Time and Attendance software"

September 17, 2025

5.0

Very good. The customer support is excellent and we are very satisfied with the software and the service.

Pros

Their time and attendance module is amazing. Our employees automatically clock in once they scan their badge or use biometrics.

Cons

We are just using time and attendance and payroll for now so didn't identify any issues as of now. We will be exploring their talent management next quarter.

Alternatives considered

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)

Reason for choosing BiznusSoft HR

They were very flexible and customer centric

Review Source

AM

Ashley M.  
Clubhouse Director  
Child Day Care Services  
Used the software for: 2+ years

### "Biznussoft HR review "

September 24, 2025

4.0

Pros

All in one platform for payroll, benefits, HR, and compliance in one place. staff can update their own info, request time off, etc.

Cons

Platform Don’t always map neatly to how their business works & misalignments when the systems had updated with new features.

Review Source

BA

Briana A.  
Program Director  
Child Day Care Services  
Used the software for: 1-2 years

### "BiznusSoft Review"

September 18, 2025

5.0

Pros

Payroll, I like being able to have easy access to my payroll information, as well as easy access to seeing my staff's information. The website is easy to navigate once you get a hang of it.

Cons

What I liked least about BiznusSoft at first was the different tabs you need to click to get to different areas throughout the website. To get to my pay stubs, you have to go through many different pages before getting there.

Review Source

MM

Mike M.  
Accounting Technician  
Government Administration  
Used the software for: 6-12 months

### "Salesforce has increased efficiency to payroll management"

July 15, 2025

5.0

Our group is transitioning from using a manual Excel database to Salesforce and it is already making our process much more efficient.

Pros

Ability to work hands-on with \[sensitive content hidden\] and his Salesforce team to implement changes and updates in order to constantly improve our database. Salesforce has made our process much more efficient overall.

Cons

So far - the experience I have had with Salesforce has been all positive. \[sensitive content hidden\] and his team have been excellent to work with.

Review Source

RB

Robert B.  
Business Center Manager  
Facilities Services  
Used the software for: 1-2 years

### "Rapid and Quick T&A Solution"

July 15, 2025

5.0

We implemented the solution about a year back and BiznusSoft went above and beyond to ensure our transition was smooth and easy.

Pros

Easy to use, flexible and highly customizable. We went live in 2-3 weeks with biometric time clock and payroll.

Cons

Biometric time clock which integrates with our access systems and now our employees don't even have to clock in.

Review Source

SM

Sara M.  
Operations Manager  
Entertainment  
Used the software for: 6-12 months

### "Easy and Intuitive T&A and Payroll solution"

July 15, 2025

5.0

Amazing team and a very flexible HR solution. Will strongly recommend their biometric time clock which made it way easier for us to manage their T&A system.

Pros

Flexibility and the Salesforce eco system. We wanted to track and schedule our FT/PT employees and BiznusSoft HR made it very easy for us.

Cons

We cannot think of any at this point. The team and software met our requirements and we look forward to working with them for our other venue.

Review Source

ME

Mike E.  
CEO  
Consumer Services  
Used the software for: 1-2 years

### "Happy Campers"

September 17, 2021

5.0

Excellent, there team has been a pleasure to work with.

Pros

Web browser based, Usable on mobile device and very customizable.

Cons

Units of measure are difficult to line up with how our business works.

Review Source

GW

George W.  
Data Architect and CRM Administrator  
Computer Software  
Used the software for: 2+ years

### "HR Solution in SFDC"

August 10, 2018

4.0

They were good to work with, able to engage both in the planning and development stages of the implementation. They continued to check with us proactively for the first quarter to see if all things were working or any change requests were needed.

Pros

The level of Extensibility on to a core Framework allows for a vast number of solutions to HR Challenges.

Cons

Permissions management can be a bit of a challenge but that is due to the complexity HR can have.

Review Source

MP

Malika P.  
Operations Manager  
Retail  
Used the software for: 1-2 years

### "Quick and Easy time management software for our workforce"

August 2, 2018

4.0

Ease of use and quick deployment

Pros

BiznusSoft helped us streamline our time management by deploying their time and attendance solution within a week when we needed it the most.

Cons

We have only used the core solution so far so can't comment much on it. We will be looking at deploying other modules in 2019.

Review Source

AS

Alvis S.  
Materials Supervisor Manuf. & Operations  
Food & Beverages  
Used the software for: 2+ years

### "BiznusSoft HR"

December 12, 2018

5.0

Pros

I have using the software for 3 to 4 year. The software is very user friendly.

Cons

No issues with the software once I was trained.

Review Source

GB

Galina B.  
HR manager  
Retail  
Used the software for: 1-2 years

### "Easy to use time and attendance solution"

December 4, 2018

5.0

We can manage time of both our Hourly and full time workers using their time clock and mobile solution.

Pros

Team was easy to work with and deployed the solution within a week.

Cons

A little expensive for managing 20-25 workers but overall value is worth it.

Review Source

BK

Brent K.  
Sr Business Analyst  
  
Used the software for: 6-12 months

### "A very versatile service software package that can grow with your business."

July 11, 2018

4.0

Pros

Very customizable & scalable product with a support team that is easy to work with. When we asked for changes the answer was always yes.

Cons

I'd like to get away from VF pages that don't look/perform like native salesforce in the mobile app. I'd like to see an offline app developed - often service is performed in remote areas.

Review Source

SS

Salavutdin S.  
CEO  
Construction  
Used the software for: Less than 6 months

### "Plug and play solution"

December 11, 2018

5.0

Very easy to work with and available 24/7 to help us out.

Pros

Power of salesforce platform and a very intuitive solution

Cons

Being a small company, we don't have any IT manager. It is a very powerful solution so it takes time to configure to your needs but BiznusSoft team did a great job on it.

Review Source

KK

Karyna K.  
Operations Manager  
Construction  
Used the software for: Less than 6 months

### "Configurable HR solution"

December 19, 2018

5.0

Very quick in getting back to us on any issues.

Pros

Mobile app is easy to use and our techs. can clock in and clock out remotely.

Cons

Nothing we could think of at this point but user interface can be improved.

Review Source

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