--- title: "Booxi Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Booxi Software - reviews, pricing plans, popular comparisons to other Scheduling products and more." source_url: "https://www.capterra.com/p/143085/booxi/" page_type: "product" language: "en" --- # Booxi Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 17, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Booxi ## What is Booxi? The only appointment scheduling software that is truly retail-ready. Booxi helps businesses manage individual appointments and group events at scale. Consultations, workshops, scheduled pickups or returns… Booxi is trusted by leading retailers for its ease of use and extremely robust feature set. Booxi is available in 80 countries and 16 languages, can be deployed in a matter of day, integrates with Salesforce, Adobe, Sendgrid, and has an available API. ## What is Booxi used for? [Scheduling](https://www.capterra.com/scheduling-software/)[Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/)[Reservations](https://www.capterra.com/reservations-software/) Overall rating Based on 53 user reviews Reviews sentiment Positive 96% Neutral 2% Negative 2% Starting price $69 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Booxi?[Manage this product listing](https://www.g2.com/products/booxi/claim_requests/new?auto=true) ## Booxi Overview Updated September 2026 AI summary Booxi offers businesses of all sizes a scheduling platform that covers appointment management, calendar syncing, real-time notifications, and mobile access. Supporting online booking, reminders, and reporting, it also includes features like group scheduling, multi-location support, customizable branding, and API integration. Booxi is available via web, cloud, and mobile devices, accommodating diverse organizational needs. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Booxi 4.7 (53) VS. [### BookSteam](https://www.capterra.com/p/133845/BookSteam/) [4.7 (122)](https://www.capterra.com/p/133845/BookSteam/reviews/) Starting Price $69 Per User, Per Month Starting Price $19.95 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (53) Ease Of Use 4.7 (113) Value For Money 4.6 (50) Value For Money 4.7 (88) Customer Service 4.8 (50) Customer Service 4.8 (100) ## Booxi alternatives [WellnessLiving](https://www.capterra.com/p/145039/WellnessLiving/) [4.4 (613)](https://www.capterra.com/p/145039/WellnessLiving/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/145039/WellnessLiving/) [SimplyBook.me](https://www.capterra.com/p/140086/Simplybook-me/) [4.6 (1,290)](https://www.capterra.com/p/140086/Simplybook-me/reviews/) Starting price $9.90 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/140086/Simplybook-me/) [Salonist](https://www.capterra.com/p/239848/Salonist/) [4.4 (27)](https://www.capterra.com/p/239848/Salonist/reviews/) Starting price $59.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/239848/Salonist/) [FlexBooker](https://www.capterra.com/p/132157/FlexBooker/) [4.7 (42)](https://www.capterra.com/p/132157/FlexBooker/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/132157/FlexBooker/) ## FAQs about Booxi Overview ### What problems does Booxi solve? Booxi solves slow, phone-heavy appointment scheduling, missed bookings outside business hours, and no-shows with online self-booking, instant confirmations, and automated reminders. Small businesses, clinics, salons, retail teams, and service staff benefit by centralizing calendars and client records, reducing manual follow-up, and handling scheduling without dedicated reception support. Answer based on 44 reviews Overview ### Which roles and teams benefit most from Booxi? Booxi is most used by salon, spa, and wellness practitioners, plus small business owners and operations leaders managing appointments and client flow. Estheticians, massage therapists, stylists, and lash technicians use it to schedule services, while owners, directors, and managers rely on it for staff coordination, booking visibility, and smoother day-to-day operations. Answer based on 53 reviews Overview ### What company size and specific industries is Booxi built for? Booxi is designed for leading brands and larger organizations in retail, fashion, luxury, and cosmetics. It is especially suited to companies that need a white-labeled SaaS platform for customer-facing appointment and booking experiences, including brands in sectors such as beauty, sporting goods, and premium retail. Features and Usability ### What are the key features of Booxi? Booxi includes core scheduling features like appointment management, online booking, calendar management, and automated confirmations and reminders by email or SMS. Reviewers also highlight client management with customer history and notes, plus differentiators such as website booking widgets, POS and API integrations, real-time availability, and mobile access. Answer based on 34 reviews Integrations ### Which third-party tools and platforms does Booxi integrate with? Booxi integrates with 20 third-party tools and platforms, including Google Calendar, Microsoft 365, Microsoft Outlook, Salesforce Platform, Salesforce Service Cloud, Shopify, Shopify POS, Shopify Plus, Square Point of Sale, Stripe, and Wix. It also connects with Adobe Campaign, Cegid Retail, GoDaddy Website Builder, Lightspeed Retail, Meta for Business, SendGrid, and Weebly. Answer based on 4 reviews Getting Started and Support ### What training and onboarding options does Booxi offer? Booxi provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation offers written reference material and videos provide visual walkthroughs for reviewing setup steps and product features. Answer based on 1 reviews Getting Started and Support ### What customer support options does Booxi offer, and how do users rate the experience? Booxi offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users generally describe support as responsive, helpful, and quick to follow up, with some saying issues were resolved within a day. A few frustrations appear when feature requests stall or certain problems require calling in. Answer based on 28 reviews Features and Usability ### How good is Booxi for managing client information? Booxi keeps client details, appointment history, notes, and reminders in one place, which makes day-to-day client management easier. Small service businesses, salons, and solo practitioners like the clear interface and self-booking options, though some teams want deeper client records and a simpler way to handle multiple appointments. Answer based on 16 reviews Features and Usability ### How well does Booxi handle online booking? Booxi makes online booking simple for customers and staff, with confirmations, reminders, and website integrations that reduce manual scheduling. Retail shops, repair businesses, and private practices often find setup and day-to-day booking easy, though some users want better drag-and-drop editing, more branding control, and support for longer multi-day bookings. Answer based on 11 reviews ## Features AI summary Based on 16,930 Scheduling reviews Capterra data shows that buyers of scheduling software rank the following features as their top priorities: - **Real-time Scheduling** (**52%** of reviewers rated this feature as critical) - **Booking Management** (**56%**) - **Calendar Management** (**53%**) Booxi supports all three of the features reviewers value most: **Real-time Scheduling**, **Booking Management**, and **Calendar Management**. Together, these capabilities help businesses coordinate availability as it changes, manage appointments more effectively, and keep calendars organized, allowing teams to reduce scheduling conflicts and deliver a smoother booking experience. Real-time Scheduling 3.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Based on availability, instantly confirm or deny a request when a new booking is made Booking Management 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Create, update, and manage bookings, itineraries, and reservations Mobile Access 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Online Booking 2.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Calendar Sync 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Synchronize with other calendars to view mutual availability and schedules Alerts/Notifications 3.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Booxi 63 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Class Scheduling: Schedule in-person or online classes - Client Database: Electronic storage of stakeholder contact information - Client Management: Manage contact details and communication with clients - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Credit Card Processing: Accept and process credit card transactions - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Surveys: Tool to send questionnaires to customers to gauge feedback - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Electronic Payments: Electronically collect payments for goods or services - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Reminders: Reminders sent via email - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Employee Scheduling: Assign working shifts or tasks to employees based on their availability - Event Calendar: A list of events with their respective dates - Event Scheduling: Plan an event's time and location - Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability - For Salons and Spas: Specific for use in spas and salons - Group Scheduling: Automatically find mutually available meeting time slots across multiple calendars - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Multi-Language: Manage and support multiple languages - Multi-Location: Manage and support multiple locations - Online Booking: Book meetings and appointments through a website or digital platform - Online Payments: Accept and process online payment transactions - Payment Processing: Accept, record, and reconcile financial transactions - Payment Reminders: Reminders sent for balance/payment due - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-time Scheduling: Based on availability, instantly confirm or deny a request when a new booking is made - Recurring Appointments: Schedule repeating appointments based on a duration of time - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Rescheduling: Manage the rescheduling of appointments - Resource Scheduling: Allocate and manage resources, such as employees, equipment, facilities, and other assets - Room Booking: Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held - Scheduling: Plan availability and assign specific time slots for tasks and resources - SMS Messaging: Send messages via SMS - SMS Reminders: Reminders sent via SMS/text message - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Website Integration: Seamlessly integrates with 3rd party websites --- Get Advice We can help you find the software with the features you need. Features 4.4 (53) 4.4 Based on 53 reviews ## Pricing Value for money 4.6 (50) Free Trial Solo $69.00 Per User,Per Month Value for money 4.6 (50) 4.6 Based on 50 reviews ## Integrations [ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Wix](https://www.capterra.com/p/169007/Wix/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (50) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (50) 4.8 Based on 50 reviews ## User reviews Overall rating 4.7 Based on 53 reviews Filter by rating 5(41) 4(10) 3(1) 2(0) 1(1) Mentioned topic Sorted by most recent BM Brandon M. General Manager Retail ### "Can be repalced with a pen an paper. " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 May 25, 2024 Poor, The product doesn't solve any issue that anyone providing rentals actually requires, the paid reviews on this application are really telling since they don't actually have any functional application for rentals yet have over 50 5 star reviews. Pros Nothing, Booxi is a professional middle man of an application, I can't seem to find anyone on their team that can tell me specifically what booxi does other than outline all of their partners you need to work with. Cons Everything, Booxi can be replaced with a pen and a pad of paper. Since the credit card processing and sales are linked to Stripe and Lightspeed booxi simply offers a calendar app that costs 150$ a month. Reasons for choosing Booxi it was recommended to us by our POS retailer, to say it was a poor suggestion is an understatement. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TL Tatiana Leite G. assistente Facilities Services ### "Avaliação Booxi" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 July 25, 2023 Pros Muitas opções de operar tanto online quanto em lojas físicas. Cons Me atendeu em todas as situações até então. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CB Clement B. Marketing & E-Commerce Manager Sporting Goods ### "Simple et efficace" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 13, 2022 Pros La mise en place du module de rendez-vous a été simple, le support est très efficace, et surtout... facile à utiliser! Tant en front qu'en back-office. Tout ce qu'on demande à ce genre d'outils Cons Il manque la possibilité de dupliquer certains services de façon automatique. Ça demande un peu de job manuelle qui pourrait être automatisée un peu plus. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 14, 2022 Thanks Clement for your review! We are always working on improving our software and making the processes more straightforward and automated. We appreciate your comment and thank you for your continued trust over the years ! BO Bernhard O. Director Health, Wellness and Fitness ### "Good booking software for small businesses" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 March 31, 2022 Pros Booxi is easy to use and a good solution for limited needs of a small business. Cons When my business expanded, the functionalities were not sufficient anymore. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 1, 2022 Hello Bernhard, We invite you to contact support@booxi.com to resolve your situation. In fact, Booxi has been designed and developed for businesses that want to grow and scale, and is used by retailers with 100+ locations. With that in mind, we are curious to know what issues you are experiencing on your end and help you resolve them. In any case, know that the Booxi Team is happy to help you and we will do everything such that you get the most out of our software. Thanks! -Booxi Customer Support MR Monica R. Gallery Owner Fine Art ### "Good" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 6, 2021 Good experience, I would still be using it if I a provider which I am already with had not added the online booking option. Pros I did like the easy management of it once set up. Cons The calendar for online booking for customers is not the first priority - scheduling for employees equivalent present on the site (in m case I did not need that). Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JR Justin R. Director Health, Wellness and Fitness ### "Fantastic Service and Fantastic Product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 29, 2021 Fantastic experience and highly recommend this for any company. \[SENSITIVE CONTENT HIDDEN\] was truly the difference maker. Make sure you ask for her. Although the product is very easy to use as well and intuitive. Pros Fantastic training and support from \[SENSITIVE CONTENT HIDDEN\] and onboarding support. The product is so easy to use and love all the little features it does. The text and email automatic function is so nice for our customers. Different Scheduling types is very nice as wel. Cons Nothing, great product and easy to use. Highly recommend it. Reasons for choosing Booxi Very easy to use and the service provided. the integration with lightspeed was a big difference as well. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Emilie R. Massothérapeute Alternative Medicine ### "Excellent service " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 29, 2021 Très satisfaite Pros Logiciel facile à utiliser Service à la clientèle excellent. Toujours un retour d appel et suivi rapide. Lors du premier confinement, j'ai été contacté par téléphone me disant que j'étais cliente depuis quelques années er que Booxi avait décidé de ne pas me charger mes frais mensuel le temps que la clinique à été fermé. Cons Il arrivait à l'occasion que le système lagg un peu Reasons for choosing Booxi Logiciel fait à Montréal Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NF Noah F. Owner Retail ### "Good solution for repair and service businesses" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 4, 2020 Overall though - a fantastic bit of cloud based 'software as service' that does exactly what it says on the tin. Highly recommended Pros The best features are the auto reminders for clients with bookings, the booking confirmation emails and the really clean and simple end user booking system. Also has good API integrations so you can plug in to many websites simply and easily. We're a bicycle shop and do a lot of repairs and all of our bookings have been managed through Booxi for several years. It also integrates with our POS so we can import booking data from their fairly easily. Overall a great service with a high degree customisation available and easy to brand integrate. Cons The only criticism I could level is that the drag and drop functionality doesn't work well in the browser window. It's really not practical to move appointments around this way - you have to edit it by setting the date and time manually when it would be a lot quicker to drag and drop. For our purposes, it would also be good to have a way to set multiple bookings for the same schedule at the same time, in a way that doesn't crowd up the booking slot visually. If you put 3-5 booking in for the same staff member at the same time, it squashes everything up and you can't see the details of the client easily without opening each one. This is just because we always require that clients bring their bikes to us in the morning for a day booking, so need them all to drop off between certain hours. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SA Sandra A. Massage Therapist Alternative Medicine ### "Booxi Supports Local Small Business During COVID-19" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 21, 2020 Excellent. The customer service is amazing. Someone ALWAYS gets back to me within 24 hours. Pros Customizable (although there are limits). Reminders that my clients get and a thank you follow ups after a session. That clients can book on their own time and leisure. Cons I'd like my branding to show more not "Green - Booxi" . I would like to insert my social media feeds and buttons where people can sign up. Basically what I am saying; if I could i would use your platform as my official website I would if you had blogging capacities, social media link capacities ("follow me" capabilities) etc. I am not sure if you have the ability to receive payments (I am aware that I can link up with squareup.com but I have not gone that route yet). Reasons for choosing Booxi I like to support local businesses> Booxi paid it forward to my massage business by waiving my subscription fee for 2-3 months AND allowing me to experiment with the group booking system (as I experimented with online courses while my in-studio services were on hold and I got back on my two feet). Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KG Keith G. Owner/Operator Health, Wellness and Fitness ### "Simple to adopt, easy to use" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 May 20, 2020 Overall this software ticks most of our boxes and we've been generally pleased with the stability of the product. Pros The software was relatively easy to adopt and use from the beginning, and for the most part we were able to make adjustments without requiring Support. I also like that I had a direct Support contact that I could reach out to as needed. Cons Couple of areas for improvement: --Duplicate profiles may be created if a client books online and adds in additional information --Client notes do not come forward, or there is no indication a note exists the next time a client books an appointment, so you must go into their profile to confirm they haven't previously made specific requests. We have asked for this feature/flag to be added. Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) [WellnessLiving](https://www.capterra.com/p/145039/WellnessLiving/) Reasons for choosing Booxi The price was competitive and the direct Support was a major plus. Having one person to discuss complications with made the adoption process very smooth. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/143085/booxi/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.