# Page 2 | Booxi Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Booxi the right Scheduling solution for you? Explore 53 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/143085/booxi/reviews --- Booxi 4.7 (53) [View alternatives](https://www.capterra.com/p/143085/booxi/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Booxi ## Showing most helpful reviews Showing 26-50 of 53 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use KG Keith G. Owner/Operator Health, Wellness and Fitness Used the software for: 1-2 years ### "Simple to adopt, easy to use" May 20, 2020 4.0 Overall this software ticks most of our boxes and we've been generally pleased with the stability of the product. Pros The software was relatively easy to adopt and use from the beginning, and for the most part we were able to make adjustments without requiring Support. I also like that I had a direct Support contact that I could reach out to as needed. Cons Couple of areas for improvement: --Duplicate profiles may be created if a client books online and adds in additional information --Client notes do not come forward, or there is no indication a note exists the next time a client books an appointment, so you must go into their profile to confirm they haven't previously made specific requests. We have asked for this feature/flag to be added. Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[WellnessLiving](https://www.capterra.com/p/145039/WellnessLiving/) Reason for choosing Booxi The price was competitive and the direct Support was a major plus. Having one person to discuss complications with made the adoption process very smooth. Review Source DD Dakota D. Co-Owner Luxury Goods & Jewelry Used the software for: 6-12 months ### "This program has been extremely useful and easy to use on PC and mobile" June 13, 2018 5.0 Appointments and client information are all in one place, on an easy to read interface. The integration with Lightspeed is so useful and incredible, and when I found out about that feature, I was immediately sold. Itemizing appointments (no show, cancelled, etc.) and the addition of client notes makes the experience so much more personable for our clients because all of the employees can communicate and educate themselves on the client. Building lasting relationships with clients is very important to us, and this software has already helped us secure new and returning clients, because of how easy everything is to use on both ends, on all types of devices. Pros The software is so incredibly easy to use, on all platforms, which is very important for my store. It's also very easy to integrate with whatever platform(s) that you need. Not only is it easy to use on my end, it's effortless for my clients. In this day and age, if technology isn't 100% easy to use, clients won't even bother trying to figure out how to book an appointment. Cons The fact that when you initially get it and are told about all of the features you will be getting, that's not always true. Some of the features that are advertised are available with your subscription, but they are not active on your account. And you don't learn that until clients start booking appointments, which is very frustrating. With that said, customer support is always a click away and they almost always get back within 15 minutes, which is unheard of in the customer support industry. Review Source BO Bernhard O. Director Health, Wellness and Fitness Used the software for: 1-2 years ### "Good booking software for small businesses" March 31, 2022 3.0 Pros Booxi is easy to use and a good solution for limited needs of a small business. Cons When my business expanded, the functionalities were not sufficient anymore. Review Source Response from Booxi April 1, 2022 Hello Bernhard, We invite you to contact support@booxi.com to resolve your situation. In fact, Booxi has been designed and developed for businesses that want to grow and scale, and is used by retailers with 100+ locations. With that in mind, we are curious to know what issues you are experiencing on your end and help you resolve them. In any case, know that the Booxi Team is happy to help you and we will do everything such that you get the most out of our software. Thanks! -Booxi Customer Support Jean-Pierre P. President Health, Wellness and Fitness Used the software for: 2+ years ### "Excellent tool for service businesses " May 15, 2020 5.0 Been using it for 5 years now GO for it! Pros Ease to ser up profiles and services at all level Company Staff Etc Cons nothing so far. Maybe some tools could be added in the future; lime health file for clients Reason for choosing Booxi Local : i am from Montreal (base ot Booxi) Review Source GV Gaëlle V. Gérante Cosmetics Used the software for: 1-2 years ### "Booxi, indispensable pour mon commerce" May 14, 2020 5.0 L'utilisation du logiciel est facile et m'aide beaucoup pour obtenir de nouveaux rendez vous pour des personnes qui ne peuvent pas appeler pendant le temps d'ouverture du magasin. Et si je rencontre un problème, l'équipe est très réactive et réponds toujours à toutes mes questions. Je suis très contente de ce service et je regrette de ne pas l'avoir fait depuis l'ouverture de mon magasin. Pros De pouvoir avoir l'historique des clients et que ça soit enregistré. Cela va plus vite pour prendre les rendez vous et on peut savoir ce qu'ils ont fait les fois précédentes Cons Le faite de ne pas pouvoir voir l'ensemble du planning à la semaine avec toutes mes collaboratrices. Reason for choosing Booxi Car on peut mettre plusieurs paramètres différents pour chaque employé, temps de prestations, prestation réalisée, bloqué une ressource, etc,... Review Source TL Tanya L. Coiffure Consumer Services Used the software for: 1-2 years ### "Merci!" May 14, 2020 5.0 Pros Super service! Je ne m'en passerai plus! Facile à utiliser et très pratique. Cons Tout est facile d'utilisation! L'équipe est là pour t'aider au besoin. Courriels contenants les nouveautés ou des options dont on a pas penser mettre. Reason for choosing Booxi Beaucoup plus facile d'utilisation autant pour moi que pour la clientèle. J'avais essayer gorendez-vous, mais il y a eu des erreurs avec la confirmation des client(e)s causant des problèmes d'horaire, des mauvaises annulations, etc. Review Source EL Erika L. Technicienne Pose D’ongles Health, Wellness and Fitness Used the software for: 2+ years ### "Mon application préférée " May 14, 2020 5.0 Pros Application super facile à utiliser, je m’en sert plusieurs fois par jours, mes clientes adorent recevoir leur confirmation de rendez-vous automatique ! Grace à Booxi j’ai vraiment moins d’oubli de rendez-vous, je le recommande à tous. Service client #1 Cons Je n’ai vraiment rien de négatif à dire. Review Source MM Melyssa M. Abc Cosmetics Used the software for: 2+ years ### "Juste Wowww!!!" May 18, 2020 5.0 Superbe logiciel Pros Facile à utiliser, a comprendre et à installer. Plus besoin d’appeler pour confirmer les clients. Un beau message de remerciement est envoyé apres le rendez-vous..!!! Cons Rien de spécial.peux etre le système de pré-paiement... Review Source DD Diana D. Esthetics business owner Used the software for: 2+ years ### "I really like booxi and my clients like it too" June 6, 2018 5.0 Pros Easy access for me and my clients Easy to book for my clients, shows my calendar available time. Love the email appointment requests with a quick access for a confirmation! Cons Would be more space for description and more choices for prices, like pachage price More chooses in picture, special for esthetics of the work is done. Review Source KG Katherine G. Estheticienne Cosmetics Used the software for: 1-2 years ### "Really like it, sooo easy to use" March 30, 2020 5.0 I realised i was on my cellphone all day long, using booxi changed my life! Pros I’m doing eyelashes and my clients just need to go to my link to take an appointement. They find it easy too Cons At first, to set all of the feature it was something, but they helped me it was wayyy easier that way Review Source VG Valéry G. Travailleuse sociale, médiatrice familiale Mental Health Care Used the software for: 1-2 years ### "J'adore!" May 14, 2020 5.0 La plateforme de Booxi pour la prise de rendez-vous en ligne, tant sur application mobile que sur le web, est un outil de travail quotidien des plus génial! Je ne m'en passerai plus jamais! Pros Facile d'utilisation! Utilisation quotidienne! Cons Le choix du lieu de rencontre est non-disponible. Review Source TLG Tatiana Leite G. assistente Facilities Services Used the software for: Less than 6 months ### "Avaliação Booxi" July 25, 2023 4.0 Pros Muitas opções de operar tanto online quanto em lojas físicas. Cons Me atendeu em todas as situações até então. Review Source BD Brody D. Online Sales Admin/Inventory Management Retail Used the software for: 6-12 months ### "Using Booxi has been an overall pleasant experience." May 29, 2017 4.0 Less phone calls from customers wanting to book things. Pros I like that customers can very easily book things online and the overall process of creating a booking is very simple. Cons There is a bunch of things that are out of control for the Booxi back end and so these things need to be called in. It's a bit of a pain. Also, bookings can NEVER last more than 8 hours or span a few days (example: courses that may take place 2 or 3 days). Customers get a confirmation for the first day of the event but then they're not sure what time the following day starts, etc. Review Source JL Jonathan L. Massage therapist Health, Wellness and Fitness Used the software for: 1-2 years ### "Great" May 15, 2020 5.0 Pros It made my life easier. Online scheduling is easy and customizable. Cons I wish there was an easy way to notify clients if I have a cancellation, so they can take the empty spot if they want. Review Source JR Justin R. Director Health, Wellness and Fitness Used the software for: Less than 6 months ### "Fantastic Service and Fantastic Product" March 29, 2021 5.0 Fantastic experience and highly recommend this for any company. \[SENSITIVE CONTENT HIDDEN\] was truly the difference maker. Make sure you ask for her. Although the product is very easy to use as well and intuitive. Pros Fantastic training and support from \[SENSITIVE CONTENT HIDDEN\] and onboarding support. The product is so easy to use and love all the little features it does. The text and email automatic function is so nice for our customers. Different Scheduling types is very nice as wel. Cons Nothing, great product and easy to use. Highly recommend it. Reason for choosing Booxi Very easy to use and the service provided. the integration with lightspeed was a big difference as well. Review Source CB Clément B. Marketing & E-Commerce Manager Sporting Goods Used the software for: 2+ years ### "Simple et efficace" April 13, 2022 5.0 Pros La mise en place du module de rendez-vous a été simple, le support est très efficace, et surtout... facile à utiliser! Tant en front qu'en back-office. Tout ce qu'on demande à ce genre d'outils Cons Il manque la possibilité de dupliquer certains services de façon automatique. Ça demande un peu de job manuelle qui pourrait être automatisée un peu plus. Review Source Response from Booxi April 14, 2022 Thanks Clement for your review! We are always working on improving our software and making the processes more straightforward and automated. We appreciate your comment and thank you for your continued trust over the years ! JC Jill C. Medical aesthetician Health, Wellness and Fitness Used the software for: 1-2 years ### "life changing!" June 7, 2018 5.0 I don't have to book clients myself and waste valuable time on the phone Pros Convenient and easy to use. Whenever I have questions or concerns the staff is always there to help. Cons I wish you could do your own text blast with the software. It would be way more convenient. Other then that I have been extremely happy and will continue using. Review Source JL Julie L. Esthéticienne Consumer Services Used the software for: 1-2 years ### "Owner" March 27, 2020 5.0 I like IT vert Much Pros It's friendly user. The oneline booking by the custumer Cons That we cannot make à periocity appointements Review Source MH Melyssa H. RMT/owner Used the software for: 1-2 years ### "Really easy to use for both therapists and clients. Simple set up and changes can be made quickly. " June 6, 2018 5.0 Pros It's very affordable for new business owners. Also easy to set up and make changes. Clients can pick their own appointment times which makes a better overall experience for them. Cons Not much real. It is really well designed. I would prefer to have an easier way to book days off that are normally open. Review Source SB Susan B. Owner Used the software for: 1-2 years ### "It is a great alternative to the pricier scheduling systems" June 6, 2018 5.0 Pros Price/ease of use. Ability to use it on my phone or laptop. Customer Service is great. Easy to set up Cons I miss having reports, I would like to track room usage, staff availability and income earned. I would also like to be able to easily identify who booked online or via person Review Source CC Cindy C. Propriétaire Cosmetics Used the software for: 1-2 years ### "Super !" May 14, 2020 5.0 Très bonne ! Pros Il est facile d’utilisation pour gérer tous nos services Cons Tout fonctionne bien pour nous , j’ai eu à 2 reprises un petit problème que vous avez résolu rapidement. Alternatives considered [Square Virtual Terminal](https://www.capterra.com/p/190305/Square-Payments-Processing/) Reason for choosing Booxi Le service m’a donné envie de faire affaire avec vous ! Review Source GR Guy R. Manager Cosmetics Used the software for: Less than 6 months ### "Great. Easy to use. A step ahead over the competition. Fast booking. Good feeling when using it. " June 4, 2017 4.0 New customers. Fast rentability. More competitive. Less time on the phone. Competitive advantage. Give us more visibility. Pros We are getting new customers. Less phone calls during the day. A feature that competitors do not have. Give us more credibility and notoriety. Do not have to confirm appointments. Customers like to book by themselves at any time. Give the feeling to customers that our business is ahead over the competitors (modern way to book). A good way to get young customers and men. Cons Many accounts for the same user (duplicates). Customers have to confirm many times when they want many services at the same time. Some customers do not get the fact that they have to confirm at the end of the process. Review Source BH Brandon H. eCom Specialist Used the software for: Less than 6 months ### "A+++++" June 13, 2018 5.0 Pros Very easy to integrate with website and easy to use. Many features I was not even aware that I needed are built into this software. Having the booxi scheduling pop up in an internal window within my website helps avoid customers getting lost or sent away from my website. Cons Because I am a Lightspeed eCom user, I am not able to change the Book Now button's phrasing. I wanted to change it to "Register Now" as more of our clientele would be familiar with that term. Both Lightspeed and Booxi have tried to help, sending tutorials, but when I follow them to a "T" I either find there are steps I cannot complete with my platform (Lightspeed), or when I am finished, the changes have not taken effect. Review Source CL Catherine L. Eyelash Technician and owner Used the software for: 6-12 months ### "A1" May 24, 2017 5.0 Pros I love using booxi, my team as well and our customers appreciate the ease of making appointments (especially the 24-hour recall) Cons Nothing special except that I would like to personalize the message of thanks. Place the services and staff in the order I desire. Review Source MM Matthew M. Osteopath Health, Wellness and Fitness Used the software for: Less than 6 months ### "Exactly what I was looking for" October 30, 2018 5.0 I wish I had found Booxi 3 years ago instead of wasting money and time with the other booking software/apps. My overall experience has been very positive. Pros This is the 3rd booking application/software I have used and it is exactly what I have been looking for. Just the right amount of features for my private Osteopathy practice with a very reasonable price. Cons This might already be a feature so I will look into it...but the ability to create a template for the invoices which contain my information and logo. At present moment, I have to copy paste my information (insurance number, etc.) ever time I create a new invoice. Review Source Similar Products Featured