Who Uses This Software?

We target small to large multi-chain outlets that are in hospitality management retail and food industries


Average Ratings

45 Reviews

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $500.00/one-time/user
  • Deployment
    Installed - Windows
    Mobile - iOS Native
  • Training
    Documentation
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • BIM POS
  • www.bimpos.com/
  • Founded 2008
  • Lebanon

About BIM POS

Full hospitality management software covering the complete cycle of a F & B business from bill to bill. POS (quick service, seated service, delivery service, catering) Back Office (stock, inventory, purchasing, wholesale, CRM, delivery dispatching, bread selling tools, pastry vendor selling tool, recipe costing and production, table reservation, multi-chain franchise management, accounting, time & Attendance, marketing tools, 500+ reports...


BIM POS Features

  • Billing & Invoicing
  • Built-in Accounting
  • Employee Management
  • Inventory Management
  • Kitchen Management
  • Menu Management
  • Point of Sale (POS)
  • Reporting/Analytics
  • Reservations Management
  • Table Management
  • Wait List Management
  • Delivery Management
  • Gift Card Management
  • Inventory Management
  • Loyalty Program
  • Mobile Access
  • Online Ordering
  • Reporting/Analytics
  • Separate Checks
  • Split Checks
  • Table Management
  • Tips Management

BIM POS Reviews Recently Reviewed!


Perfect Solution for Franchises

Sep 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's comprehensive and has all the modules of any size and type of restaurant. It has the options of the biggest ERP systems like procurememt management, franchises setup and consolidated reporting, loyalty management, call center, digital comment card, and and and.

Menu engineering is 100% correct and unlike other software it tells you what was the cost of each item or combo 6 months ago.

Cons: They have more than 1000 reports which make it confusing to know which report you might want.

They always have new updates so training of staff is always required for new updates sometimes

Overall: I started as cost controller for 1 of the branches when we had other software and then i had to look for other solutions to help me generate faster reports and finish my job easily.

It was challenging to ensure that managers are doing monthly counting of inventory at end of month. Now we generate variance reports from the head office of the client in 1 click.

The team is open to customization and they listen a lot to customer's needs which you don't find in most of the companies.

Plus their support is fast as they say. I've been working with them for the last 8 years and looking forward to another 100. Bravo executives and the BIM POS team for everything.

Vendor Response

by BIM POS on September 20, 2018

Thank you Mark for the Review!

Very secure, robust system with so many detailed features

Jun 16, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very satisfied with the pos app, BIM Pad, delivery tracking system, flexsurf, dispatching system,.....as well as the back office module mainly with online inventory feature, recipe management, production management, supplier management with its advanced and cost control features, reporting and stock depletion as well as online scales updated directly from head office to all branches and inventory management, and many many other features not available in many well known other pos systems. We have been using BIM POS for around 12 years and every year they provide us 2 major updates including innovative features that add remarkable value to our business.

Vendor Response

by BIM POS on September 11, 2018

Thank you very much for the review. Our promise is to always provide the best service and quality products.

InterCatering with Delivery logistics

Sep 10, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Mostly that it constantly grows, new features that you wouldn't even think about are created.

Cons: Nothing special...maybe the integration of an outside software needs their help.

Overall: I started working with them for the past 7 ir 8 years and can assure that the guys are serious and they pamper both their product and clients.

I am proud to see a small firm spread its wings in a competitive market such as ours.

Vendor Response

by BIM POS on September 11, 2018

Thank you very much for the review. We will add more integration parties to our back end as we grow our market.

simply POS For Life

Sep 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Fully integrated modules, very easy to use, Hundreds of Features, Excellent support team, best POS ever

Cons: there is nothing i do not like in BIM POS.

Overall: we have been using it for years and well continue to do so. Major features are released on a regular basis. fully integrated system between head office and branches; All modules are fully functional in addition to a huge reporting system allowing us to track our business efficiently and successfully.

Vendor Response

by BIM POS on September 12, 2018

Thank you very much for the review!

A software that can help you no matter the size of your company

Sep 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Its ease of use, functionality, and constant updates and improvements

Cons: None i can think of. Basically when i ran into a few bugs quick patch fixes and updates solved the issue.

Overall: BIM POS has helped me organize and expand my business. It practically has everything i need and even some features are available that have encouraged me to introduce new selling options.

Vendor Response

by BIM POS on September 11, 2018

Thank you very much for the review. Our promise is to always provide the best service and quality products.

Capterra loader

Best POS Software

Sep 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: User friendly,well organized for both front office and back office

Cons: There is nothing in my opinion that I don't like and if there is i am sure that the customer service will handle it in a professional and helpful way

Overall: Amazing

Vendor Response

by BIM POS on September 11, 2018

Thank you very much for the review. Our promise is to always provide the best service and quality products.

Great software so much user friendly with ongoing innovative features. Bimpos team, Just perfect .

Jun 17, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: What i like the most is the ease in using the software. Plus i can keep archive of my sales and all my business numbers. Bimpos present us so many statistical data ...

Cons: In a world of very fast moving technology Bimpos can add few options to make their software better . More features about discounts can be added

Tommoro's Software today

Sep 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: What i like the most about Bimpos is the ease of use . Its so user friendly not complicated with many helpful statistics

Cons: It is very hard to answer this Question. Maybe more features can be added

Overall: It makes your operation smooth . Everything will be under control from purchasing to stock management to sales nbs

Best tailored POS

Sep 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use

Multifunction

Amazing back office

Stock control

Reports

A lot of features

Excellent customer service

Cons: Nothing

All seems to perfection as their team helps you with any feature that you need

Vendor Response

by BIM POS on September 11, 2018

Thank you very much for the review. Our promise is to always provide the best service and quality products.

Ratio plus sal reviews on bim pos software

Sep 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: the new features & the helpful rich reports

Cons: i wish they had an improved version on the payroll and if can add the sales monitor on any smart phone to stay updated real time on the sales and the occupancy.

Vendor Response

by BIM POS on September 12, 2018

Thank you very much for the review Rony. We'll surely add the new suggestions in the upcoming features.

Keyrouz bakery

Sep 10, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: For dine in and cashier use its perfect

Cons: Delivery use a bit complicated adding a code for the client is very important

Overall: Good experience helpful and friendly staff good customer service

Vendor Response

by BIM POS on September 11, 2018

Thank you very much for the review. Our promise is to always provide the best service and quality products.

Cstore

Sep 18, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use. Very adaptable to business requirements. Good support although minimal.

Cons: User interface and user experience could be improved.

Overall: Unbeatable value for money

Vendor Response

by BIM POS on September 21, 2018

Thank you for your review!

dealing with BIMPOS is one of the best experiences for our institution.

Jun 12, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Professional

Ease of use

Maintenance

Fast service

Reliable

Constantly updated

User friendly

Great performance

Vendor Response

by BIM POS on June 12, 2017

Thank you Fouad, we appreciate it

Capterra loader

Snack El Awedim experience

Sep 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Friendly interface

Detailed reports

Delivery web tracking

Cons: You can't adjust stock once the data is updated

Vendor Response

by BIM POS on September 11, 2018

Thank you very much for the review. Our promise is to always provide the best service and quality products.

Great System, extensive and easy to use

Sep 12, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Every tiny bit of functionality have been thought of. Easy to use, easy to self learn.

Cons: Sometimes in the back end, when u open a window, it pops up and closes and you have to reopen it again. Not sure why this happenns but its annoying and time wasting.

Overall: I have a coffee shop and BIM pos and back end is helping run the whole show. Great experience so far, all the basics and advanced features are there, easy to locate and intuitive. Easy to use and gives a lot of empowerment with many reports. It works great for us

Vendor Response

by BIM POS on September 13, 2018

Thank you for your review

Cafe Younes

Sep 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Reports are effective and customer service is fast

Cons: Physical inventory is not well worked on

Straight forward software

Sep 10, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to use and friendly software

Back office effective

Cons: Nothing to mention , maybe more training

Vendor Response

by BIM POS on September 11, 2018

Dear Marc Thank you for reviewing us. We will make sure to provide more training sessions for the team.

Capterra loader

General

Sep 10, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very friendly software practical reliable and easy to use

Cons: No comments is good software

Advice other to use .

Overall: Good company good team player loyalty to there client honest !!!

Innovative and On-the-go

Mar 26, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: I consider BIM POS to be one of the leading solution providers in terms of POS system and backoffice.

They have an easy to use system, which is way more advanced than their main competitors.

They are always ON THE GO when it comes to maximizing the efficiency of the software.

Most importantly its team is very energetic and innovation-driven. One of the solutions they provided us lately in the restaurant is one of a kind, unique in the middle east and the F&B industry.

Keep it up guys. Cheers

Robust, secure, and reliable application

May 13, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Have been using it for years ago. Very satisfied with the pos application as well as the back office module mainly with online inventory feature, recipe management and stock depletion as well as online scales updated directly from head office to all branches and inventory management . Very secure, robust system with so many detailed features, not available in many well known other pos systems, allowing us to run our business in our own way.

An easy and complete program.

May 23, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Easy to program and create new items.

Enjoying the options like differents categories, stock and changing the colors to be more efficient and nice.

The statistics' summary is very useful.

The technic team is always at your service, ready to answer and give informations in order that you'll be able to manage yourself next time...

I heartily recommend Bim POS.

The best experience ever with a restaurant's work software !

MOV - The Merchant of Venice

Feb 23, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Comments: We have been working on BIM POS since 7 years now, with minimal accidents, if any, solved in the same hour/day. the software is user friendly with a lot of capabilities (accounting, back office, reporting, ....etc.) and the most important is that the after sales maintenance, services and support is excellent! I personally recommend BIM POS to any company.

Great software!! Been using it for a few years now.

May 13, 2015
5/5
Overall

4 / 5
Ease of Use

5 / 5
Customer Support

Comments: software is amazing! Contains every aspect a restaurant or F and B operation might need. It might seem a little complicated at first but not at all. We have been using it for quite a while now after trying other softwares which could not cope with all our needs.

The staff is also great! very friendly people offering you all the time you need for help!

BIM POS are the best!

May 14, 2015
4/5
Overall

4 / 5
Ease of Use

5 / 5
Customer Support

Comments: BIM POS software is very rich in its content from daily operations (sales, purchasing, inventory...) to accounting and reporting yet its not complicated, very easy to use and practical. The staf and management are well experienced, friendly and helpful.

Great Service and Team

Mar 26, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: I've been working with BIM POS since 2001. These people r really hard workers and really doing a great job with a great follow up. Few people can do that; I am extremely satisfied with their outcome. Keep on :)

A long successful business partnership

May 13, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: A software that has always met my expectations and the needs of my business. Few times, I asked for special functions and in short time they were created and installed. Simply no cons so far.

bakery application

May 25, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Straight to the point, quick and wide range of reporting combined in different variables and KPIs.

Tailored and customized according to the end user requirements...

Couldn't ask for more.

One of the best POS

May 23, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: one of the best POS I've tried...

The price is fair, the service is great and the system is very simple and at the same time gives us all the figures and data we may ever need.

I have a great relationship with BIM POS and it's partners

May 13, 2015
4/5
Overall

3 / 5
Ease of Use

4 / 5
Customer Support

Comments: Pros: after sale service is excellent, customized software, follow up

Cons: the software is sometimes too complicated and time consuming

best customer service. friendly POS

May 13, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Dedicated team

always in progress

fast service

reliable system

easy to use

can be used with ipad

i advise it to everyone

friendly user and professional services

May 25, 2015
4/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Quick to learn and understand how the software work. Professional team ,very good customer service even after working hours .

Easy and efficient

May 13, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: It's really easy to use Bim products, global services included, very high technicity and fast and efficient costumer service

Very useful it contains all info or reports needed

May 13, 2015
4/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: No comment, It has all what we need in our business as automatic operations and reports and all financial data required

great and simply to use

May 13, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: It is the best system I have worked with. Never failed. Gave me accurate reports

simply professional.

May 13, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: They are the only professional software company in Lebanon.

Verrrrrrry good

May 13, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: It s a very easy software to use and very powerful

Nothing much to to add, the software speaks for itself

May 13, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Great experience with BIM POS, highly recommended.

superb

May 25, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: very user friendly, fast and has lots of features

the best restaurant software in lebanon

May 13, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Easy to use , helpful staff, no bugs.

Comprehensive, user-friendly, and great management team

May 13, 2015
5/5
Overall

4 / 5
Ease of Use

5 / 5
Customer Support

Comments: Quick to adapt for specific needs.

very user friendly software

May 28, 2015
5/5
Overall

5 / 5
Ease of Use

3 / 5
Customer Support

Comments: BIM POS is easy to setup and use.

Excelllent product

May 25, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Professional dedicated team

Great

May 13, 2015
5/5
Overall

4 / 5
Ease of Use

5 / 5
Customer Support

Comments: Very good, smooth,practical

Excellent

May 25, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Nothing to say until now

Easy to use

May 13, 2015
5/5
Overall

5 / 5
Ease of Use

4 / 5
Customer Support

Comments: Very proffessional