TRACK Hospitality Software

TRACK PM


3.5 / 5
7 reviews

Who Uses This Software?

TRACK PM is built specifically for Mid-to-Large and Enterprise vacation rental management companies with 50+ rentals.


Average Ratings

7 Reviews

  • 3.5 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • TRACK Hospitality Software
  • www.trackhs.com
  • Founded 2009
  • United States

About TRACK PM

TRACK PM is user-friendly, feature rich and perfect for single or multi-site property managers and , supporting companies from 10 to 5,000+ units. Connected to TRACK CRM and TRACK Pulse, TRACK PM delivers industry specific features and functionality for the entire spectrum of reservations, revenue, housekeeping, accounting, front desk, maintenance, owner management and guest relations. Manage properties, owners and reservations faster and easier than ever with TRACK.


TRACK PM Features

  • Credit Check
  • Online Payments
  • Tax Management
  • Tenant Management
  • Tenant Portal
  • Vacancy Management
  • Website Management
  • Built-in Accounting
  • Catering
  • CRM
  • Employee Management
  • Extended Stay
  • GDS/OTA Integration
  • Loyalty Program
  • Maintenance Management
  • Marketing Automation
  • Multi-Property
  • Online Booking
  • Point of Sale (POS)
  • Single Property
  • Vacation Rental

TRACK PM Reviews Recently Reviewed!


My Review

Mar 05, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use, Reservations are easy to make

Cons: It adds extra charged when switching a cabin to a different unit or changing dates it will multiply charges

Updates keep setting us back

Mar 05, 2019
2/5
Overall

3 / 5
Ease of Use

1 / 5
Features & Functionality

2 / 5
Customer Support
Likelihood to Recommend: 3.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use...when it is working properly

Cons: Every time there is an update something else goes down. Tape chart has been awful to use and this is our busiest time of year and really rely on the tape chart.

Overall: I haven't liked working with TRACK. We beta tested the program and then got our needs left behind(I feel)

We love the Track Team and Products

Feb 22, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Functionality and Track Implementation Team and Support

Cons: I couldn't get started fast enough, lol. In all seriousness, I love everything about it.

Overall: We are more efficient in our work flow from all areas including: office operations, online booking and marketing, housekeeping, and maintenance.