Webroot Software

Webroot SecureAnywhere DNS Protection.

4.5 / 5 21 reviews

Who Uses This Software?

Primarily larger small to medium business, MSPs and enterprises needing to add a low cost, high performance defense layer to stop Internet and web usage malware infections caused by users


Average Ratings

21 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
  • Training
    Documentation
    Webinars
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Webroot Software
  • www.webroot.com
  • Founded 1997
  • United States

About Webroot SecureAnywhere DNS Protection.

Webroot SecureAnywhere DNS Protection offers a straightforward, effective way to prevent everyday web usage from becoming a major security risk. The intuitive web-based console enables admins to finely tune web access policies by IP and limit access to other potentially risky websites. Webroot offers over 82 URL categories for admins to tailor their usage policies to their organization's needs.


Webroot SecureAnywhere DNS Protection. Features

  • Anti Spam
  • Anti Virus
  • Email Attachment Protection
  • Event Tracking
  • Internet Usage Monitoring
  • Intrusion Detection System
  • IP Protection
  • Spyware Removal
  • Two-Factor Authentication
  • Vulnerability Scanning
  • Web Threat Management
  • Web Traffic Reporting

Webroot SecureAnywhere DNS Protection. Reviews Recently Reviewed!


Easy to use. No need to keep installing updates, it will automatically update.

Jan 18, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I was a huge Norton fan until I purchased a new computer from Best Buy. They recommended this program and included a free trial. I was highly skeptical, but they convinced me to give it a try. I love the fact that it doesn't install a lot of files on your computer and uses very little space. It has not changed the speed of my computer either. I am very happy with this program and it is working perfectly. I love the piece of mind you get by using Webroot to protect your computer.

Cons: You have to be careful when you renew this program. They will send you a renewal price, but it will not be the lowest price you can find. If you purchase off eBay, make sure you confirm the activation date. I purchased one and there were only 7 months left on the 1 year subscription. Best Buy will activate on the date of purchase even if it has not been activated.

Vendor Response

by Webroot Software on January 22, 2018

Thanks for sharing your feedback with us, Sally! We look forward to continuing to protect you for the foreseeable future. Warm Regards, Josh P. Digital Care Coordinator

My experiences with using Webroot on my devices

Apr 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: This software allows you to use it up to 4 or 5 different devices under one membership I have it installed on my Desktop, cell, tablet, and Lab top. No matter which device it is on I dont ever have a problem with it slowing up any device or causing it to hesitate when the program is running in back ground or scanning for viruses. I love this software and it is very user friendly it does what it is supposed to, and protects all my devices in my opinion.

Cons: It is a cloud based network so connection problems could affect its performance. I dont have that problem to often but I have noticed it once or twice. What would really make it better is if they had live support and help instead of just email and telephone support, it would be more convenient , and when I have any questions or issues they would be taken care of alot quicker and easier.

Overall: Webroot protects me from malicious apps as it blocks them before they can infect any of my devices. It makes sure that the websites you are browsing and downloads are secure. I forgot to say that is has a lost device feature that helps you find a device that has been lost or stolen. Its probably nit the best anti virus out there but I like it and it is easy to use.

Vendor Response

by Webroot Software on April 10, 2018

That's great to hear! We are always thrilled to hear how much our customers like Webroot!

I would recommend Webroot to everyone

May 25, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Honestly, I dont have alot of experience with other anti viruses but I feel this one does deserve a good review. I have been using it for almost a year now and I have hardly noticed in running on my PC because I have not had any issues with it causing my PC to run sluggish or slow up so far. I also have not had no viruses detected since I been using it so i truly believe it does what an antivirus is supposed to do. I found out that when I bought my license I could also use the same membership on up to 5 different devices so I put it on my brothers PC and our cell phones as well. so basically I feel confident that our devices are covered by a well made virus program. When you do a scan and it does find a file you can look at the details and than decide what you want the program to do with it.

Cons: I really dont think I have any cons to say about this program. It could have more features installed that would automatically optimize, defrag and clear duplicate files on your PC when it is running a scan. If you do a deep scan instead of a quick scan it takes way longer for it to finish.

Overall: Webroot is a good anti virus and you could use it on all your devices

Webroot DNS is 100% garbage. No customization by groups.

Feb 09, 2018
3/5
Overall
3 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Cons: You need to create a custom policy for specific devices in a group, doesn't happen. You are forced to use a default global policy for roaming agents (no, you can't customize per site).

The other option is global per site (DHCP or Static IP) and you are forced to use one policy for all. This isn't a solution for any corporation.

Recommendation is to use either Cisco Umbrella or MaxFocus Content filtering

Overall: Honestly, not sure why we keep it for even AV

Webroot AV states it catches malware and virus's, it only catches some virus(s). Malware, it's a joke. If you want malware protection, use Malwarebytes.

Vendor Response

by Webroot Software on February 23, 2018

We are very sorry to hear about your experience! We will have one of our highly skilled engineers contact you to see if they can assist you with the issues you have experienced, as this is not the typical feedback that we receive. Sincerely, The Webroot Online Support Team

Product did not work

Mar 11, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
Likely
Extremely
Likely

Pros: Protects your computer in theory, daily checks or checks when you put a disk or plug in a drive quick virus checks

Cons: did not work with my software. Ended up having to shut off a lot of it's functions in order to use my practice management software.

Overall: None, it interfered with my software

Vendor Response

by Webroot Software on March 22, 2018

Hi Allison, I am very sorry to hear about your experience. The issues you are reporting are not common, which indicates that there may be something wrong with the installation, or something else going on. I recommend that you open a support ticket at https://www.webrootanywhere.com/servicewelcome.asp if you haven't already, so one of our technical support specialists can take a look and make sure that everything is set up correctly. I'm confident that they will be able to troubleshoot this for you. Drew Webroot Community Team

My experience using webroot on my devices

Apr 21, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: First of all you can use Webroot to cover up to like 5 of your devices per membership. It does not slow up your pc or whatever device you are using when it runs its scan or in the background while you are using the device. It does what it says it does I use it on all my devices.

Cons: It could have a few more features added to it besides the optimization. You have to pay more if you want to use the password management tool. It is a cloud based network so connection problems could affect its performance. I really dont have anything else negative to say I like using this software

Overall: Webroot protects me from malicious apps as it blocks them before they can infect any of my devices. I recommend this software to everyone

Best virus protection software

May 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: This software won't take up a lot of bandwidth but will do a comprehensive job of protecting your system from external threats as well as scan for existing threats. It has a very low-key presence and very minimal popups. You won't be notified when the software is updating, it will happen automatically. In the 3 years we have been using this software we have never had a crash due to it's software, nor any issues with viruses.

Cons: There is a minimal yearly fee for this service. Oddly, renewing the service is cheaper when you purchase a brand new license as opposed to automatically renewing.

Overall: Virus protection

Great product for mass protection on computers

Jan 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I like the fact that you can put this software on an image and it will scan the new computer that you put it on without having to download.

Cons: the only thing I dont like so far is that it has been bad about picking up ransomware. the company has been hit a few times with this issue and there are no logs of it in webroot.

Vendor Response

by Webroot Software on January 12, 2018

Thanks for sharing your feedback with us, Marcus. We really appreciate it. Please report all instances of Threats to our Customer Support Team directly. Business Technical Support: Call 1-866-254-8400 M-F 7:00 AM ¿ 6:00 PM MT Open a Support Ticket: http://mysupport.webrootanywhere.com/supportwelcome.aspx?SOURCE=ENTERPRISEWSA Warm Regards, Josh P. Digital Care Coordinator

Good web protection from proxy

Jun 15, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Pros: That it can stop any accidental clicks to bad sites or any redirects to bad sites that can be harmful.

Cons: Sometimes the internet is very slow because it's going through the proxy. There are also some issues with it failing to connect frequently but only on a few systems.

Overall: Protection from harmful websites on all our devices.

Vendor Response

by Webroot Software on August 08, 2017

Alex, experiencing changes in your connection speed when using a DNS solution is to be expected. Please contact our Team directly to investigate the issues you're having with systems failing to connect. Open a Support Ticket: http://wbrt.io/zys7 Business Technical Support: Call 1-866-254-8400 Best Regards, Josh P. Digital Care Coordinator

Simple interface and low load on system

Dec 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I never have to update the software and I never have to scan the system.
I just runs in the background and does it's thing protecting your PC while you work.
Adding the web root filtering extension to my browser also gives added protection while you surf the internet.

Cons: Had to setup a custom policy for one workstation to allow it access to an outside the network server which is a little tricky but software support walked me through process so no problem.

Overall: Secure network with little or no user interface.

Vendor Response

by Webroot Software on December 27, 2017

Thank you so much for sharing your feedback with us, Keith! If you ever have any other suggestions, we're always looking for it: SocialCare@Webroot.com Warm Regards, Josh P. Digital Care Coordinator

Using webroot on my desktop

Feb 27, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: This is a highly recommended software it does exactly what it is supposed to do and keeps your device safe. It does not slow anything up while running a scan or in the background. It gives you options on what to do with malware and viruses it does find and how to dispose of them.

Cons: I believe there should be more options like registry defrag, pc cleaner, duplicate removal etc. Other than that I don't have anything really negative to say about this software. I have tried alot of them and this has been the best one by far.

Overall: All your devices will stay safe from harmful files and viruses. and you are able to share a membership with up to 3 or 4 different devices. very user friendly as well

Vendor Response

by Webroot Software on March 09, 2018

Thanks so much for your review, Cary. We really appreciate your feedback and sharing your thoughts with us. Sincerely, The Webroot Community Team

Capterra-loader

Improved tremendously over the Old DWP proxy service they use to offer

Jun 21, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: It is integrated into one endpoint client, and has greatly improved the security over the old Web Proxy (DWP) solution they use to have. WE have less client calls for support related to the service since we changed it over for them all.

Cons: At times it can be difficult to get bypasses to work when a site is being wrongly classified. Support can be a little slow to respond at time also.

Overall: Overall it a good product but I still prefer Cisco Umbrella for Secure DNS services.

I use Webroot on all my devices

Feb 28, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It is not just a antivirus if you register online you have access to a bunch of different options you can use to protect files, passwords, and documents that are included in the software. It does not slow up your device when it is scanning or running in the background. This software is great, I feel confident my devices are safe.

Cons: if I don't have the computer on during the time a daily scan is scheduled, Webroot will skip scanning for that day instead of doing it when I turn the computer back on. as long as you utilize Webroot support techs to help resolve the particular issues they were dealing with you will have no issues

Overall: You can use your Webroot licenses to install antivirus on both PCs and Macs. Webroot SecureAnywhere Antivirus (for Mac)

Webroot keeps my software and data safe and secure

Oct 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I like that it keeps not only my laptop but other devices safe from viruses and hackers. I like that it scans my laptop on its own.

Cons: I would like to see more updates on the status of my computer and in depth information regarding that.

Overall: Security

Vendor Response

by Webroot Software on October 23, 2017

Thanks for sharing your feedback with us! We'd love hear more feedback in regards to the types of updates you'd like to see: SocialCare@Webroot.com Warm Regards, Josh P. Digital Care Coordinator

My experience using Webroot

Feb 20, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I love this program it scans every document and file and will find any virsus or file that can be harmful to your device and lets you pick what you would like to do with each specific one it finds. It does not slow up your PC even when you have several things running at the same time. You could pay for one subscription and add up to 3 or 4 devices on it.

Overall: It does exactly what it says it does, moderately affordable and you could use one subscription for 3-4 different devices in totally different zip codes and it still works fine. NO SLOWING OF YOUR PC WHILE IT IS RUNNING

Vendor Response

by Webroot Software on March 22, 2018

Thank you so much for the review, David! If there is anything else that we can do to make your experience even better, please let us know. Drew Webroot Community Team

Capterra-loader

Webroot SecureAnywhere

Aug 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: This software runs behind the scenes on my computer without slowing in down and finds trojans, malware and other dangers to my computer. It stops hackers and such. This is the software that Best Buy suggested we buy.

Cons: So far, I have not found anything that I do not like about this software.

Extremely recommended

Mar 20, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I have been using this app for a little more than one year. So far, I have never receives any malware threat to my computer which in my line of work, it is definitely helpful. We switched from Norton because Norton failed to detect a malware that was embedded in an email that I received.

Cons: Nothing really. I am a satisfied customer. For the price, this application is definitely worth it compare to other computer security brand.

Vendor Response

by Webroot Software on March 23, 2018

Thank you for sharing your review! I really appreciate it and am happy to hear that you switched from Norton to Webroot! If there's anything else that we could do to improve your experience, please don't hesitate to reach out. Drew Webroot Community Team

I love using webroot software

Mar 22, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Webroot does what it says and what it is supposed to do. It dont slow up my device when it is scanning for harmful files or running in my background. I cant stand viruses software that slows up my Pc like other programs it is very frustrating. If you want to temporarily disable it you can and also decide for how long before it automatically turns back on, comes in handy at times. ! membership could be used for multiple devices.

Cons: I wish you could have an automated report on which it sends you an email as to how many endpoints are behind on updates after a certain period of time. Fixing a small issue, such as a single blocked program, can be difficult. I wish they had something to remind me of what my password is cause i always forget it.

Overall: Webroot is a well-established antivirus options for protecting your devices against malware and infections. If you choose this antivirus program you are making a wise choice.

Great Anti-Virus and protection software

Jan 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use and thoroughness of the protection software.

Cons: None

Overall: I have used Secure Anywhere for three different devices and have not had any issues with any of them.

Capterra-loader

Use it to protect my laptop.

Oct 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality

Pros: It protects me from getting a virus on my laptop. Can be used for other devices like cell phones and tablets.

Cons: Don't like how it updates me on how my protection is. Would like for emails sent to me to stay updated.

Great firewall security

Feb 07, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Webroot helps us with the need for anti-malware, anti-virus nd improved firewall security. it also help a lot with vulnerability scanning which is essential to our business.

Cons: It may take a while to get it going - we had some trouble purchasing and deploying. but otherwise it has been a great asset for our team.

Vendor Response

by Webroot Software on February 28, 2018

Thanks for the taking the time to review Webroot! We're happy to hear that you're enjoying your experience. I would be interested to hear more about your purchasing and deploying experience and how we could improve that process. Please feel free to email Wcommunity@webroot.com if you're able. Thanks again! Drew Webroot Community Team