---
title: "Prezly Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Prezly Software - reviews, pricing plans, popular comparisons to other Public Relations products and more."
source_url: "https://www.capterra.com/p/143167/Prezly/"
page_type: "product"
language: "en"
---

# 

 Prezly Software Review 2026: Features, Integrations, Pros & Cons

Last updated on July 21, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Prezly

## What is Prezly?

Streamline your comms workflow with Prezly: your all-in-one public relations management tool. As well as giving you an intuitive way to manage your media contacts, Prezly automatically flags out of date info, displays a comms timeline per contact, gives you a simple editor to create professional press releases, has a built-in email client (that syncs with yours), campaigns and 1-1 pitching, insights and analytics, branded newsrooms, a coverage tracker, GDPR compliance, support and so much more.

## What is Prezly used for?

[Public Relations](https://www.capterra.com/public-relations-software/)

Overall rating

Based on 67 user reviews

Reviews sentiment

Positive

99%

Neutral

1%

Negative

0%

Starting price

$100

Per User, Per Month

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Prezly?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.prezly.com&name=Prezly)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Prezly

4.7 (67)

VS.

[### MediaHQ](https://www.capterra.com/p/196943/MediaHQ/)

[4.6 (79)](https://www.capterra.com/p/196943/MediaHQ/reviews/)

Starting Price

$100

Per User, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (67)

Ease Of Use

4.7 (79)

Value For Money

4.2 (56)

Value For Money

4.2 (73)

Customer Service

4.9 (65)

Customer Service

4.8 (79)

## Prezly alternatives

Highest Rated

[Press Ranger](https://www.capterra.com/p/10020491/Press-Ranger/)

[5.0 (35)](https://www.capterra.com/p/10020491/Press-Ranger/#reviews)

Starting price

$79.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10020491/Press-Ranger/)

[Brand24](https://www.capterra.com/p/149054/Brand24/)

[4.7 (254)](https://www.capterra.com/p/149054/Brand24/reviews/)

Starting price

$199.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/149054/Brand24/)

[Cision](https://www.capterra.com/p/129611/Cision/)

[3.8 (89)](https://www.capterra.com/p/129611/Cision/reviews/)

Starting price

$1.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

72%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/129611/Cision/)

[Wiztrust](https://www.capterra.com/p/162554/Wiztopic/)

[4.7 (27)](https://www.capterra.com/p/162554/Wiztopic/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/162554/Wiztopic/)

[View all alternatives](https://www.capterra.com/p/143167/Prezly/alternatives/)

## FAQs about Prezly

Overview

### What problems does Prezly solve?

Prezly solves fragmented PR workflows by centralizing media contacts, press release creation, newsroom publishing, campaign distribution, and coverage tracking in one intuitive platform. It reduces dependence on web teams, scattered spreadsheets, bounced large-file emails, and slow onboarding. PR agencies, press officers, communications teams, and trainers benefit most from faster execution and clearer outreach results.

Answer based on 45 reviews

Overview

### Which roles and teams benefit most from Prezly?

Prezly is most used by communications, PR, and marketing teams, including communications managers, spokespersons, and brand leaders who need to manage media outreach, publish press content, and track engagement. Agency account directors, consultants, founders, and executives use it to streamline client communications, newsroom updates, and brand visibility efforts.

Answer based on 60 reviews

Overview

### What company size and industries is Prezly built for?

Prezly is made for communications professionals, primarily in small businesses at 79%, with Public Relations and Communications leading reviewer industries at 41%. It also serves enterprises at 17% and midsize companies at 4%, plus nonprofit organizations at 8% and marketing and advertising at 6%, mainly for public relations.

Answer based on 67 reviews

Features and Usability

### What are the key features of Prezly?

Prezly includes core PR tools like contact management, press release builder, email distribution, and campaign reporting. Differentiating features include journalist newsrooms, multimedia stories with images and video, and coverage tracking. Reviewers also highlight tagging and segmentation for targeted outreach, plus shared contact databases for team collaboration.

Answer based on 32 reviews

Pricing

### How much does it cost and what fees or limitations are included?

Prezly starts at $100 per user/month for the Essential Plan, and the Standard Plan is $350 per user/month. Agency Essential costs $525 per month flat rate, and Agency Standard is $700 per month flat rate. A 14-day free trial is available, and annual billing includes 20% off on select plans.

Answer based on 4 reviews

Integrations

### Which third-party tools and platforms does Prezly integrate with?

Prezly integrates with Airtable, Google Alerts, Google Analytics 360, Google Docs, Google Sheets, Microsoft Excel, Plausible Analytics, Segment, Meltwater, Talkwalker, IFTTT, and Zapier. These integrations cover analytics, spreadsheets, monitoring, and automation tools, giving Prezly a broad set of connections for publishing and workflow management.

Answer based on 3 reviews

Getting Started and Support

### What training and onboarding options does Prezly offer?

Prezly provides in-person training, live online sessions, webinars, documentation, and videos to help teams get started. In-person and live online formats support guided setup, webinars cover scheduled instruction, and documentation and videos offer self-paced reference for learning features and reviewing steps.

Getting Started and Support

### What customer support options does Prezly offer, and how do users rate the experience?

Prezly offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. Users consistently describe support as fast, helpful, and easy to reach, especially through chat, with quick answers and weekend help on urgent issues. Reviewers also say the team listens to feedback and acts on problems.

Answer based on 32 reviews

Contact management

### How good is Prezly for managing PR contacts?

Prezly keeps PR contacts organized with tagging, filtering, imports, exports, and a shared database for outreach. Marketing teams, agencies, and in-house communications groups like having contact history in one place, though some users find large imports, global list management, and unsubscribe handling less smooth than expected.

Answer based on 28 reviews

## Features

AI summary

Based on 252 Public Relations reviews

Capterra data shows that buyers of Public Relations software rank the following features as their top priorities:

-   **Contact Management** (**35%** of reviewers rated this feature as critical)
-   **Search/Filter** (**45%**)
-   **Email Distribution** (**56%**)

Prezly supports all three features that reviewers consider most important: **Contact Management**, **Search/Filter**, and **Email Distribution**. Together, these capabilities help businesses keep media contacts organized, quickly find the right information, and send targeted communications efficiently, allowing teams to manage outreach with more consistency and improve campaign execution.

Contact Management

4.4 (10)

60.00% of 10 reviewers that rated this feature as important or highly important

Manage, organize, and store contact information

Search/Filter

4.3 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Search and filter data across systems to locate required information by entering keywords or certain criteria

Campaign Management

4.6 (11)

36.36% of 11 reviewers that rated this feature as important or highly important

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Data Import/Export

4.2 (10)

60.00% of 10 reviewers that rated this feature as important or highly important

Import and export data to and from software applications

Campaign Analytics

4.9 (8)

62.50% of 8 reviewers that rated this feature as important or highly important

Track and interpret campaign performance metrics

Reporting & Statistics

4.0 (5)

20.00% of 5 reviewers that rated this feature as important or highly important

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Prezly 22 features

Track and document all activities across devices, networks, and other systems

Application programming interface that allows for integration with other systems/databases

Automatic update of information / software

Track and interpret campaign performance metrics

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Plan and strategize marketing campaigns

Manage and track all internal and external communication conducted via calls, email, text, or chat

Manage, organize, and store contact information

Centralized repository to store content and assets

Import and export data to and from software applications

Manage digital assets

Monitoring brand mentions, clicks, backlinks, and engagement of distributed content like blogs, press releases, or social media posts.

Observe and track the demand, usage, progress or quality of a system, product, or user

Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers

Coordinate marketing efforts across channels (email, landing pages, social media, etc.)

Receive data and information in real time

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Plan availability and assign specific time slots for tasks and resources

Search and filter data across systems to locate required information by entering keywords or certain criteria

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Track activity on sites such as Facebook, Twitter, Instagram, etc.

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Features

4.4 (58)

4.4

Based on 58 reviews

## Pricing

Value for money

4.2 (56)

Free Trial

[View pricing plan details](https://www.capterra.com/p/143167/Prezly/pricing/)

Essential Plan

$100.00

Per User,Per Month

It includes:

-   1 user maximum
-   1 Newsroom Included\*
-   Up to 5,000 contacts
-   Custom Newsroom Domain
-   Custom Sender Addresses
-   GDPR Compliancy Tools
-   Live Chat Support
-   Media Gallery
-   Newsroom Subscription Form
-   Prezly Branding
-   Unlimited Pitches & Campaigns
-   Unlimited Stories

Standard Plan

$350.00

Per User,Per Month

It includes:

-   2 users included
-   5 Newsrooms Included\*
-   Up to 10,000 contacts
-   Coverage Logging & Integration
-   Custom Newsroom Domain
-   Custom Sender Addresses
-   GDPR Compliancy Tools
-   Hub Rooms
-   Live Chat Support
-   Localization
-   Media Gallery
-   Newsroom Subscription Form
-   Unlimited Pitches & Campaigns
-   Unlimited Stories
-   User Permissions
-   Whitelabel Newsrooms

Agency Essential

$525.00

Flat Rate,Per Month

It includes:

-   3 named users
-   10 newsrooms included
-   Up to 10,000 contacts
-   Hub Rooms
-   Media Gallery
-   GDPR Compliancy Tools
-   Localization
-   Live Chat Support

Agency Standard

$700.00

Flat Rate,Per Month

It includes:

-   5 named users
-   20 sites included
-   Up to 20,000 contacts
-   Hub Rooms
-   Media Gallery
-   User Permissions
-   GDPR Compliancy Tools
-   Localization
-   Live Chat Support
-   Whitelabeled
-   Your own domain

Value for money

4.2 (56)

4.2

Based on 56 reviews

## Integrations

[

Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[

Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[

Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)[

Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Airtable](https://www.capterra.com/p/146652/Airtable/)[

Google Alerts](https://www.capterra.com/p/202337/Google-Alerts/)[

IFTTT](https://www.capterra.com/p/186695/IFTTT/)

## Support, customer service and training options

Customer Service

4.9 (65)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (65)

4.9

Based on 65 reviews

## User reviews

Overall rating

4.7

Based on 67 reviews

Filter by rating

5(47)

4(19)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AN

Anonymous User

.

Public Relations and Communications

### "Great."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

April 24, 2026

Great.

Pros

Great customer help desk: responsive, helpful. User friendly. Easy to organise contacts with tags..

Cons

Sometimes the campaigns you send out will be received as SPAM. Otherewise I don't have any remarks..

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

HS

Hannelore S.

Senior PR Consultant and Business Development

Public Relations and Communications

### "Happy customer "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 4, 2025

It is a platform that is userfriendly and it bundels all the needed information that we have established over the years regarding press contact.

Pros

You can always count on the support team. They are very helpful and always available to find a solution.

Cons

The new layout takes time to adapt. I guess that is a matter of habbits. We were used for so long to work in the same way, and now we have to adapt to the new layout.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CS

Christine S.

Director

Public Relations and Communications

### "Couldn't do without it now!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 24, 2025

Very, very positive. We've been using it for about three years now and really like it.

Pros

Easy to use and great help when you need it.

Cons

I haven't come across any cons yet. It's a pretty well thought out product.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AM

Athena M.

Senior Accouont Executive

Marketing and Advertising

### "Good product for email marketing, pitching and for media professionals"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 12, 2024

It's great and easy to wrap your head around. Support staff is also very efficient and responsive.

Pros

It's user-friendly, easy to get around and navigate, as well as to train people to use even if they are new to the platform

Cons

lack of customisation in layout for the newsroom, compared to something like the newsroom offerings on Releasd, which offers more brand-specific customisation, a coverage reporting template would also be really helpful

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MB

Mark B.

Director

Media Production

### "Great customer service team"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

October 21, 2024

Pretty good so far; we renewed for a 2nd year.

Pros

Great support team, quick to react and have solved a number of problems in a timely fashion.

Cons

Sometimes the contacts don't display which magazine they are connected with and I need this when selecting titles for distribution.

Switched from

[Cision](https://www.capterra.com/p/129611/Cision/)

We cancelled our contract because we were mis sold and the system wasn't what we were told it would be.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RB

Robby B.

PR and Marketing Manager

Public Relations and Communications

### "Indespensible tool for our Game Press Releases"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 10, 2024

The support team has always been kind and swift with replies. When given feedback on the tool, they almost always get to work with implementing it as soon as possible and using Prezly makes my life a lot easier.

Pros

\- Much less likely to end up in spam than other mailing tools - great Open/click rate tracking - smart way to deal with bounced contacts (tries it, if success: counts, if not: not counted towards the open/click) - their Press page works great (with multilingual toggle and good overview of previous press releases) - they just added a new update that automatically fills in a ton of stuff when adding new contacts, based on the domain (makes it much easier and saves me time) - easy to filter among contacts

Cons

Not a lot of freedom in formatting press releases (eg: align left on an image) there are some formatting steps that just work better in Mailchimp. there is a coverage logging tool, but it requires too many manual inputs. would have been nice if contact person, publishing date etc were all filled in automatically.

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reasons for choosing Prezly

much less likely to end up in spam, better press portal

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AG

Ama G.

Senior Account Manager

Hospitality

### "Amazing CRM Platform"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 2, 2024

We've been using prezly for years and it is a tool I would recommend wholeheartedly

Pros

It is very easy to use and the CRM combined with the newsroom function is invaluable

Cons

It can take some time to upload a large amount of contacts

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AM

Aliou M.

Communications Consultant

Public Relations and Communications

### "Easier with Prezly"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 23, 2024

Pros

send press releases, having all the data to contact people who might have missed the story, managin my database and more

Cons

I would like having a better penetration rate for my campaign sendings

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MV

Micah V.

Program Advisor Online and CRM

Maritime

### "Recommended!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 8, 2024

An intuitive and easy to use press platform with quick and helpful support.

Pros

\+ Intuitive interface + Fast support + Easy multi-language support + Tagging system for contact segmentation + After creating a press release, it's quick and easy to create a mailing based on it

Cons

\- Would be nice to have more customization options in site themes

Alternatives considered

[PressPage](https://www.capterra.com/p/164876/PressPage/)

Reasons for choosing Prezly

Functionalities, ease of use and pricing.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JL

Joran L.

Spokesperson

Biotechnology

### "Best in class for PR distribution"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 25, 2024

Overall: just a great experience. Prezly is the Rolls Royce of PR platforms. ;-)

Pros

Prezly is incredibly user-friendly. It is probably one of the best PR tools out there, offering great customizability in its features, a lot of options for tailoring press releases, campaigns, newsrooms etc to your personal needs. Many option to ensure continuity in branding. But the very best part is the incredible customer support. The Prezly team is VERY responsive and is generally just great in tackling problems head-on. They are super transparent and will always come back to you with a solution.

Cons

The only thing that is a bit of a hurdle for Prezly is the pricing. Even though you get incredible value for money, rates can be quite steep for companies on a tight budget. Other than that: no downsides.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/143167/Prezly/reviews/)

## Top-rated software of 2026

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

Popular comparisons

[MediaHQ vs Prezly](https://www.capterra.com/compare/143167-196943/Prezly-vs-MediaHQ)

[Press Ranger vs Prezly](https://www.capterra.com/compare/143167-10020491/Prezly-vs-Press-Ranger)