--- title: "Prezly Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Prezly Software - reviews, pricing plans, popular comparisons to other Public Relations products and more." source_url: "https://www.capterra.com/p/143167/Prezly/" page_type: "product" language: "en" publication_date: "2026-10-21" --- # Prezly Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Prezly ## What is Prezly? Streamline your comms workflow with Prezly: your all-in-one public relations management tool. As well as giving you an intuitive way to manage your media contacts, Prezly automatically flags out of date info, displays a comms timeline per contact, gives you a simple editor to create professional press releases, has a built-in email client (that syncs with yours), campaigns and 1-1 pitching, insights and analytics, branded newsrooms, a coverage tracker, GDPR compliance, support and so much more. ## What is Prezly used for? [Public Relations](https://www.capterra.com/public-relations-software/) Overall rating Based on 68 user reviews Reviews sentiment Positive 99% Neutral 1% Negative 0% Starting price $100 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Prezly?[Manage this product listing](https://www.g2.com/products/prezly/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Prezly 4.7 (68) VS. [### MediaHQ](https://www.capterra.com/p/196943/MediaHQ/) [4.6 (83)](https://www.capterra.com/p/196943/MediaHQ/reviews/) Starting Price $100 Per User, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (68) Ease Of Use 4.7 (83) Value For Money 4.2 (57) Value For Money 4.3 (77) Customer Service 4.9 (66) Customer Service 4.8 (83) ## Prezly alternatives Highest Rated [Press Ranger](https://www.capterra.com/p/10020491/Press-Ranger/) [5.0 (35)](https://www.capterra.com/p/10020491/Press-Ranger/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10020491/Press-Ranger/) [Brand24](https://www.capterra.com/p/149054/Brand24/) [4.7 (257)](https://www.capterra.com/p/149054/Brand24/reviews/) Starting price $199.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/149054/Brand24/) [Wiztrust](https://www.capterra.com/p/162554/Wiztopic/) [4.7 (27)](https://www.capterra.com/p/162554/Wiztopic/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/162554/Wiztopic/) [Smart.pr](https://www.capterra.com/p/218989/Smart-pr/) [4.5 (6)](https://www.capterra.com/p/218989/Smart-pr/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/218989/Smart-pr/) [View all alternatives](https://www.capterra.com/p/143167/Prezly/alternatives/) ## FAQs about Prezly Overview ### What problems does Prezly solve? Prezly solves scattered media-contact records, untargeted press outreach, and difficult sharing of multimedia news. PR agencies, press offices, and in-house communications teams can organize journalists by tags, build multilingual newsrooms, distribute visual releases and large assets, and use open and click reports to prioritize follow-ups with engaged contacts. Answer based on 47 reviews Overview ### Which roles and teams benefit most from Prezly? Prezly is most used by public relations teams, press officers, and communications strategists managing media outreach, press releases, and newsroom content. Agency account directors and account managers use it to organize client communications and campaign materials, while founders, presidents, and brand leaders use it to maintain consistent corporate stories and media relationships. Answer based on 60 reviews Overview ### What company size and industries is Prezly built for? Prezly is made for small-business communications teams in public relations and communications, representing 79% and 41% of reviewers. It also serves enterprise organizations (17%) and midsize businesses (4%), including nonprofit organization management (8%) and marketing and advertising (6%). Its most common use case is public relations. Answer based on 67 reviews Features and Usability ### What are the key features of Prezly? Prezly includes core PR features for Contact Management, Press Release Builder, and email distribution. Its newsroom and multimedia story tools support visual releases with images and video, while Campaign Analytics tracks opens and clicks. Clippings Management supports coverage tracking, and tags and filters segment media lists for targeted campaigns. Answer based on 32 reviews Pricing ### How much does it cost and what fees or limitations are included? Prezly starts at $100 per month per user for the Essential Plan, and offers a 14-day free trial plus 20% off annual billing. The Standard Plan costs $350 per month per user. Agency Essential is $525 monthly flat rate, and Agency Standard is $700, both with annual discounts. Answer based on 4 reviews Integrations ### Which third-party tools and platforms does Prezly integrate with? Prezly integrates with 12 third-party tools, including Airtable, Google Alerts, Google Analytics 360, Google Docs, Google Sheets, Microsoft Excel, Plausible Analytics, Segment, Zapier, IFTTT, Meltwater, and Lumen by Talkwalker. These integrations cover analytics, automation, document management, and media monitoring. Answer based on 3 reviews Getting Started and Support ### What training and onboarding options does Prezly offer? Prezly provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided setup, webinars cover broader walkthroughs, documentation offers written reference, and videos provide self-paced learning material. Getting Started and Support ### What customer support options does Prezly offer, and how do users rate the experience? Prezly offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live representative assistance, and chat. Users commonly describe support as responsive, kind, and solution-focused, with chat replies often arriving within minutes. Reviewers also report that the team listens to feedback and addresses problems promptly, including onboarding and billing questions. Answer based on 32 reviews Contact management ### How well does Prezly manage press contacts? Prezly centralizes press contacts with tags, filters, imports, exports, and shared lists for PR teams. Marketing and communications teams value segmentation, domain-based contact details, and campaign history, while some users find bulk imports, global tagging, profile visibility, and unsubscribe handling need more polish. Answer based on 28 reviews ## Features AI summary Based on 255 Public Relations reviews Capterra data shows that buyers of public relations software rank the following features as their top priorities: - **Contact Management** (**36%** of reviewers rated this feature as critical) - **Scheduling** (**42%**) - **Search/Filter** (**46%**) Prezly supports all three of the features reviewers rate most important: **Contact Management**, **Scheduling**, and **Search/Filter**. Together, these capabilities help businesses keep media contacts organized, plan outreach at the right time, and quickly find the right information, allowing teams to manage PR work more efficiently and respond faster to opportunities. Contact Management 4.4 (10) 60.00% of 10 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Search/Filter 4.3 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Search and filter data across systems to locate required information by entering keywords or certain criteria Campaign Management 4.6 (11) 36.36% of 11 reviewers that rated this feature as important or highly important Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Data Import/Export 4.2 (10) 60.00% of 10 reviewers that rated this feature as important or highly important Import and export data to and from software applications Campaign Analytics 4.9 (8) 62.50% of 8 reviewers that rated this feature as important or highly important Track and interpret campaign performance metrics Reporting & Statistics 4.0 (5) 20.00% of 5 reviewers that rated this feature as important or highly important Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Prezly 22 features ### All Features - Activity Tracking: Track and document all activities across devices, networks, and other systems - API: Application programming interface that allows for integration with other systems/databases - Auto Update: Automatic update of information / software - Campaign Analytics: Track and interpret campaign performance metrics - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Campaign Planning: Plan and strategize marketing campaigns - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Contact Management: Manage, organize, and store contact information - Content Library: Centralized repository to store content and assets - Data Import/Export: Import and export data to and from software applications - Digital Asset Management: Manage digital assets - Media Monitoring: Monitoring brand mentions, clicks, backlinks, and engagement of distributed content like blogs, press releases, or social media posts. - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Channel Distribution: Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers - Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.) - Real-Time Data: Receive data and information in real time - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Social Media Monitoring: Track activity on sites such as Facebook, Twitter, Instagram, etc. - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks --- Features 4.4 (59) 4.4 Based on 59 reviews ## Pricing Value for money 4.2 (57) Free Trial [View pricing plan details](https://www.capterra.com/p/143167/Prezly/pricing/) Essential Plan $100.00 Per User,Per Month It includes: - 1 user maximum - 1 Newsroom Included\* - Up to 5,000 contacts - Custom Newsroom Domain - Custom Sender Addresses - GDPR Compliancy Tools - Live Chat Support - Media Gallery - Newsroom Subscription Form - Prezly Branding - Unlimited Pitches & Campaigns - Unlimited Stories Standard Plan $350.00 Per User,Per Month It includes: - Hub Rooms - GDPR Compliancy Tools - Custom Sender Addresses - Custom Newsroom Domain - Coverage Logging & Integration - Up to 10,000 contacts - 5 Newsrooms Included\* - 2 users included - Whitelabel Newsrooms - User Permissions - Unlimited Stories - Unlimited Pitches & Campaigns - Newsroom Subscription Form - Media Gallery - Localization - Live Chat Support Agency Essential $525.00 Flat Rate,Per Month It includes: - Live Chat Support - Localization - GDPR Compliancy Tools - Media Gallery - Hub Rooms - Up to 10,000 contacts - 10 newsrooms included - 3 named users Agency Standard $700.00 Flat Rate,Per Month It includes: - Live Chat Support - Whitelabeled - Your own domain - GDPR Compliancy Tools - Localization - User Permissions - Media Gallery - Hub Rooms - Up to 20,000 contacts - 20 sites included - 5 named users Value for money 4.2 (57) 4.2 Based on 57 reviews ## Integrations [ Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[ Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[ Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)[ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Airtable](https://www.capterra.com/p/146652/Airtable/)[ Google Alerts](https://www.capterra.com/p/202337/Google-Alerts/)[ IFTTT](https://www.capterra.com/p/186695/IFTTT/) ## Support, customer service and training options Customer Service 4.9 (66) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (66) 4.9 Based on 66 reviews ## User reviews Overall rating 4.7 Based on 68 reviews Filter by rating 5(48) 4(19) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent KC Kgotso C. PR Consultant Marketing and Advertising ### "Dein The Great" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 23, 2026 Pros The platform is very easy to use, especially for entry-level PR professionals like myself. The bounced email detection is also extremely helpful. Cons The AI set-up is a hassle. The set-up instructions don't inform us about what version of Chatgpt or Claude you need to have to implement and use Prezly AI. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User . Public Relations and Communications ### "Great." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 April 24, 2026 Great. Pros Great customer help desk: responsive, helpful. User friendly. Easy to organise contacts with tags.. Cons Sometimes the campaigns you send out will be received as SPAM. Otherewise I don't have any remarks.. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. HS Hannelore S. Senior PR Consultant and Business Development Public Relations and Communications ### "Happy customer " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 4, 2025 It is a platform that is userfriendly and it bundels all the needed information that we have established over the years regarding press contact. Pros You can always count on the support team. They are very helpful and always available to find a solution. Cons The new layout takes time to adapt. I guess that is a matter of habbits. We were used for so long to work in the same way, and now we have to adapt to the new layout. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CS Christine S. Director Public Relations and Communications ### "Couldn't do without it now!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 24, 2025 Very, very positive. We've been using it for about three years now and really like it. Pros Easy to use and great help when you need it. Cons I haven't come across any cons yet. It's a pretty well thought out product. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AM Athena M. Senior Accouont Executive Marketing and Advertising ### "Good product for email marketing, pitching and for media professionals" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 12, 2024 It's great and easy to wrap your head around. Support staff is also very efficient and responsive. Pros It's user-friendly, easy to get around and navigate, as well as to train people to use even if they are new to the platform Cons lack of customisation in layout for the newsroom, compared to something like the newsroom offerings on Releasd, which offers more brand-specific customisation, a coverage reporting template would also be really helpful Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MB Mark B. Director Media Production ### "Great customer service team" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 21, 2024 Pretty good so far; we renewed for a 2nd year. Pros Great support team, quick to react and have solved a number of problems in a timely fashion. Cons Sometimes the contacts don't display which magazine they are connected with and I need this when selecting titles for distribution. Switched from [Cision](https://www.capterra.com/p/129611/Cision/) We cancelled our contract because we were mis sold and the system wasn't what we were told it would be. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RB Robby B. PR and Marketing Manager Public Relations and Communications ### "Indespensible tool for our Game Press Releases" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 10, 2024 The support team has always been kind and swift with replies. When given feedback on the tool, they almost always get to work with implementing it as soon as possible and using Prezly makes my life a lot easier. Pros \- Much less likely to end up in spam than other mailing tools - great Open/click rate tracking - smart way to deal with bounced contacts (tries it, if success: counts, if not: not counted towards the open/click) - their Press page works great (with multilingual toggle and good overview of previous press releases) - they just added a new update that automatically fills in a ton of stuff when adding new contacts, based on the domain (makes it much easier and saves me time) - easy to filter among contacts Cons Not a lot of freedom in formatting press releases (eg: align left on an image) there are some formatting steps that just work better in Mailchimp. there is a coverage logging tool, but it requires too many manual inputs. would have been nice if contact person, publishing date etc were all filled in automatically. Reasons for choosing Prezly much less likely to end up in spam, better press portal Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AG Ama G. Senior Account Manager Hospitality ### "Amazing CRM Platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 2, 2024 We've been using prezly for years and it is a tool I would recommend wholeheartedly Pros It is very easy to use and the CRM combined with the newsroom function is invaluable Cons It can take some time to upload a large amount of contacts Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AM Aliou M. Communications Consultant Public Relations and Communications ### "Easier with Prezly" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 23, 2024 Pros send press releases, having all the data to contact people who might have missed the story, managin my database and more Cons I would like having a better penetration rate for my campaign sendings Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MV Micah V. Program Advisor Online and CRM Maritime ### "Recommended!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 8, 2024 An intuitive and easy to use press platform with quick and helpful support. Pros \+ Intuitive interface + Fast support + Easy multi-language support + Tagging system for contact segmentation + After creating a press release, it's quick and easy to create a mailing based on it Cons \- Would be nice to have more customization options in site themes Alternatives considered [PressPage](https://www.capterra.com/p/164876/PressPage/) Reasons for choosing Prezly Functionalities, ease of use and pricing. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/143167/Prezly/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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