--- title: "KennelBooker Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about KennelBooker Software - reviews, pricing plans, popular comparisons to other Kennel products and more." source_url: "https://www.capterra.com/p/143168/Kennel-Booker/" page_type: "product" language: "en" --- # KennelBooker Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 15, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) KennelBooker ## What is KennelBooker? Effortlessly manage your boarding, daycare, grooming, and house-sitting services from anywhere. Save time and let your customers conveniently book online—filling up your schedule faster and more efficiently. Streamline your kennel management by automating booking confirmations and appointment reminders via email and SMS, so you’ll never miss an appointment again. Our user-friendly software also keeps you informed about pets’ vaccination statuses, ensuring every furry guest remains safe and healthy. ## What is KennelBooker used for? [Kennel](https://www.capterra.com/kennel-software/)[Pet Sitting](https://www.capterra.com/pet-sitting-software/)[Pet Grooming](https://www.capterra.com/pet-grooming-software/) Overall rating Based on 77 user reviews Reviews sentiment Positive 94% Neutral 6% Negative 0% Starting price $49.99 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## KennelBooker alternatives Highest Rated [5.0 (62)](https://www.capterra.com/p/150536/Pet-Manager/reviews/) Starting price $50.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.7 (80)](https://www.capterra.com/p/231681/BusyPaws/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.8 (61)](https://www.capterra.com/p/203713/Paw-Partner/reviews/) Starting price $44.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.5 (223)](https://www.capterra.com/p/136469/Gingr/reviews/) Starting price $95.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/143168/Kennel-Booker/alternatives/) ## FAQs about KennelBooker Overview ### What problems does KennelBooker solve? KennelBooker solves paper-based booking chaos, scattered pet and client records, missed vaccination checks, and time-consuming appointment management for kennels, catteries, and pet boarding teams. It helps owners and front-desk staff streamline online bookings, scheduling, reporting, confirmations, and accounting tasks, while fast support reduces setup friction and troubleshooting delays. Answer based on 38 reviews Overview ### Which roles and teams benefit most from KennelBooker? KennelBooker is most used by pet care business owners, directors, and managers who oversee boarding, daycare, grooming, and training operations. Leadership teams use it to manage bookings, customer records, payments, and daily scheduling, while front-office and administrative staff rely on it to streamline check-ins, communication, and operational oversight. Answer based on 76 reviews Overview ### What company size and industries is KennelBooker built for? KennelBooker is built for small pet boarding businesses, with 99% of reviewers from small businesses and Veterinary leading at 24%. It serves dog kennels and catteries managing pet records, payments, receipting, and invoicing, with additional use across Consumer Services at 21% and Hospitality at 18%, primarily for kennel operations. Answer based on 77 reviews Features and Usability ### What are the key features of KennelBooker? KennelBooker includes core booking management features like online booking, appointment scheduling, availability management, and calendar sync. Differentiating features include kennel management with pet profiles and vaccine management, plus payment processing, billing and invoicing, automated email confirmations and reminders, mobile access, and customizable forms for client registration. Answer based on 38 reviews Pricing ### How much does it cost and what fees or limitations are included? KennelBooker starts at $49.99/month flat rate for the Dachshund Package, with Beagle, Husky, and Great Dane plans at 65.99, 94.99, and 122.99 monthly. A free trial is available, and one reviewer reported no setup fee. Reviewers call it affordable, but note pricing updates can be manual and subscriptions are daycare-only. Answer based on 12 reviews Integrations ### Which third-party tools and platforms does KennelBooker integrate with? KennelBooker integrates with Stripe for online payments, QuickBooks Online and Xero for accounting, and WordPress for website connectivity. Reviewer mentions most often confirm Stripe and QuickBooks Online, while Airtable appears in customer workflows for activity tracking. The core integrations center on payments, bookkeeping, and site management. Answer based on 18 reviews Getting Started and Support ### How easy is it to onboard and train a team on KennelBooker? KennelBooker is generally easy to onboard, with webinars, videos, and documentation available for training. Staff and nontechnical users often learn the basics quickly because the layout is simple and easy to navigate. Admins handling added services, activity tracking, or custom workflows may need more time as some areas feel less intuitive. Answer based on 12 reviews Getting Started and Support ### What customer support options does KennelBooker offer, and how do users rate the experience? KennelBooker offers email/help desk, a knowledge base, 24/7 live rep, and chat. Users generally describe support as fast, helpful, and easy to reach, with quick fixes, real-time chat help, and responsiveness to feature requests. Some users mention occasional confusion with certain functions and pricing updates. Answer based on 38 reviews Booking ### How well does KennelBooker handle booking management? KennelBooker makes day-to-day booking management easier with online reservations, calendar views, customer records, and remote access. Small boarding kennels, catteries, and grooming businesses often value the visibility and overbooking controls, though some teams find package bookings, calendar navigation, reminders, and moving reservations between spaces less intuitive. Answer based on 29 reviews ## Features AI summary Based on 449 Kennel reviews Capterra data shows that buyers of kennel software rank the following features as their top priorities: - **Booking Management** (**68%** of reviewers rated this feature as critical) - **Client Management** (**60%**) - **Online Booking** (**62%**) KennelBooker supports all three of the features reviewers value most: **Booking Management**, **Client Management**, and **Online Booking**. Together, these capabilities help businesses manage reservations accurately, keep customer information organized, and accept bookings through a convenient online process, allowing teams to save time, reduce manual work, and deliver a better client experience. Booking Management 4.7 (43) 69.77% of 43 reviewers that rated this feature as important or highly important With this capability, you can efficiently manage bookings, customize booking types, and integrate with QuickBooks Online. Some reviewers find it easy to use and helpful for avoiding overbooking, though a few mention challenges with viewing kennel availability and moving bookings. Client Management 4.6 (41) 65.85% of 41 reviewers that rated this feature as important or highly important Manage contact details and communication with clients Online Booking 4.4 (36) 66.67% of 36 reviewers that rated this feature as important or highly important It gives you a convenient way for customers to book appointments anytime, reducing staff workload. Reviewers appreciate the user-friendly interface and customization options, though some mention occasional client confusion and wish for easier recurring bookings and visible availability without login. Mobile Access 4.3 (39) 69.23% of 39 reviewers that rated this feature as important or highly important KennelBooker offers mobile access so you can manage bookings from anywhere. Users think the mobile site is fully functional and easy to switch between devices, though several wish for a dedicated mobile app to further improve convenience. Appointment Management 4.5 (26) 53.85% of 26 reviewers that rated this feature as important or highly important Manage various aspects of appointments including booking, rescheduling, canceling Customer Accounts 4.5 (35) 57.14% of 35 reviewers that rated this feature as important or highly important Record customer information, purchase history, and other notes KennelBooker 96 features ### All Features - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Animal Database: A repository of information about animals in an organization's care - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Attendance Tracking: Track the attendance of specific individuals or groups - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Automatic Backup: Data is backed up automatically to prevent data loss - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Booking Management: With this capability, you can efficiently manage bookings, customize booking types, and integrate with QuickBooks Online. Some reviewers find it easy to use and helpful for avoiding overbooking, though a few mention challenges with viewing kennel availability and moving bookings. - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Client Management: Manage contact details and communication with clients - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Commission Management: Tracking, calculating, and paying commissions and earnings to employees - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Communications Management: Record and track all relevant internal and external communications - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Credit Card Management: Financial system that helps create and manage physical/digital credit cards and track transaction activities - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Accounts: Record customer information, purchase history, and other notes - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Management: Store and organize information about customers and previous interactions - Customer Portal: A website or login for customers to access information - Customer Service Management: Manage relationships with customers and address customer concerns - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Customization: Create labels for products that contain required information such as colors, sizes, dates, etc. - Daily Reports: A document that lists daily activities or maintains a record of all events that happened in a day - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Electronic Forms: Digital forms that are shared and accessed online - Electronic Payments: Electronically collect payments for goods or services - Electronic Signature: Digitally sign online documents - Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Reminders: Reminders sent via email - Email Templates: Pre-made examples and templates for emails - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Employee Time Clock: Tracks the time an employee has worked - Event Calendar: A list of events with their respective dates - Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability - Forms Management: Store, manage and track all forms in a centralized location - Inventory Management: Track and manage inventory levels to maintain proper supply - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Mobile Access: KennelBooker offers mobile access so you can manage bookings from anywhere. Users think the mobile site is fully functional and easy to switch between devices, though several wish for a dedicated mobile app to further improve convenience. - Mobile Grooming: Mobile pet grooming business that can work from different locations - Multi-Location: Manage and support multiple locations - Multiple User Accounts: Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service - Notes Management: Allow users to create, edit, and sort multiple notes - Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service - Online Booking: It gives you a convenient way for customers to book appointments anytime, reducing staff workload. Reviewers appreciate the user-friendly interface and customization options, though some mention occasional client confusion and wish for easier recurring bookings and visible availability without login. - Payment Processing: Accept, record, and reconcile financial transactions - Personalization: Adjust communications based on previous interactions or personal preferences - Pet Birthday Tracking: Saves and tracks pet birthdays - Pet Grooming: For pet grooming businesses - Pet Profiles: Records vital care information such as habits, instructions, meds, schedules - Photo Updates: Provides real-time updates in the form of photos - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Receipt Management: Upload, track, and submit receipts in a central database - Records Management: Ability to record, store, update, and retrieve information - Recurring Appointments: Schedule repeating appointments based on a duration of time - Recurring Tasks: Set the frequency of a task's occurrence - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Sales Reports: Reports specific to sales analysis for trends and strategies - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Service Catalog: Database containing accurate and up-to-date information on all operational services - SMS Messaging: Send messages via SMS - SMS Notifications: Set-up SMS-based notifications and alerts for mobile devices. - SMS Reminders: Reminders sent via SMS/text message - Staff Management: Schedule shifts for staff/employees, track hours worked, and manage staff payroll - Task Management: Create, manage and track all task activities and progression - Task Scheduling: Track and manage the scheduling of tasks - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Vaccine Management: Manage vaccine administration from the time the vaccine arrives at the clinic until it is administered - Wait List Management: Record, update and manage waiting lists - Website Integration: Seamlessly integrates with 3rd party websites --- Get Advice We can help you find the software with the features you need. Features 4.4 (77) 4.4 Based on 77 reviews ## Pricing Value for money 4.7 (75) Free Trial [View pricing plan details](https://www.capterra.com/p/143168/Kennel-Booker/pricing/) Dachshund Package $49.99 Flat Rate,Per Month It includes: - Accounting Integrations (Quickbooks & Xero) - Boarding (Up to 10 Rooms) - Daycare (10 Spaces) - Dog Walking - Email Marketing - Grooming - Homestay - Online Booking Portal - Online Payments (Optional) - Product Sales (POS) - Time & Attendance - To-Do & Wait Lists - Training Beagle Package $65.99 Flat Rate,Per Month It includes: - Accounting Integrations (Quickbooks & Xero) - Boarding (Up to 30 Rooms) - Daycare (30 Spaces) - Dog Walking - Email Marketing - Grooming - Homestay - Online Booking Portal - Online Payments (Optional) - Product Sales (POS) - Time & Attendance - To-Do & Wait Lists - Training Husky Package $94.99 Flat Rate,Per Month It includes: - Accounting Integrations (Quickbooks & Xero) - Boarding (Up to 60 Rooms) - Daycare (60 Spaces) - Dog Walking - Email Marketing - Grooming - Homestay - Online Booking Portal - Online Payments (Optional) - Product Sales (POS) - Time & Attendance - To-Do & Wait Lists - Training Great Dane Package $122.99 Flat Rate,Per Month It includes: - Accounting Integrations (Quickbooks & Xero) - Boarding (Up to 100 Rooms) - Daycare (100 Spaces) - Dog Walking - Email Marketing - Grooming - Homestay - Online Booking Portal - Online Payments (Optional) - Product Sales (POS) - Time & Attendance - To-Do & Wait Lists - Training Value for money 4.7 (75) 4.7 Based on 75 reviews ## Integrations [ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Wix](https://www.capterra.com/p/169007/Wix/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Squarespace](https://www.capterra.com/p/143461/Squarespace/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ Paystack](https://www.capterra.com/p/235568/Paystack/)[ Stripe Terminal](https://www.capterra.com/p/10003763/Stripe-Terminal/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (71) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (71) 4.8 Based on 71 reviews ## User reviews Overall rating 4.6 Based on 77 reviews Filter by rating 5(53) 4(19) 3(5) 2(0) 1(0) Mentioned topic Sorted by most recent GP Gaelle P. Owner Recreational Facilities and Services ### "Good overall but expensive" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 June 1, 2026 Good but if can find a similar one for cheaper or that offer other than Stripe I would change to the other one Pros Easy for customers to use and save time for kennel facilities. Simple to access and read, clear, easy to navigate and set up Cons Expensive App. Should be able to set up other online payments facilities beside Stripe as it is expensive too. Their percentage is high. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 4, 2026 Thank you for your review, Gaelle. We're pleased to hear that you find KennelBooker easy to use and that it helps save time for your business. We would like to clarify that the transaction fees mentioned are charged directly by Stripe, our payment processing partner, and are not set or retained by KennelBooker. We chose Stripe because it provides secure payment processing, fraud protection, PCI DSS compliance, and reliable support across the 40+ countries where KennelBooker operates. While some local providers may offer lower rates, they often do not provide the same global coverage, security infrastructure, and integration capabilities. We understand that payment processing costs are important to businesses and appreciate your feedback. We continually review payment options while balancing security, reliability, and worldwide availability for all customers. RF Ronan F. admin Recreational Facilities and Services ### "Kennelbooker was a great tool for our business startup" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 19, 2023 very happy with KB and do not see myself switching anytime soon Pros Ease of setup and ease of use. Customer support excellent Cons Online shopping is average. Calendar integration could be more dynamic, but works all the same Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 3, 2024 Thank you so much for your review! We're thrilled to hear that Kennelbooker has been a valuable tool for your business startup and that you found the setup and ease of use to be helpful. We’re also glad that our customer support has met your expectations. We appreciate your feedback about the online shopping and calendar integration. We’re always looking for ways to improve, and your input helps us make the platform even better for our users. We’re excited to continue supporting your business and are grateful for your loyalty to Kennelbooker! DN Debbie N. Manager Health, Wellness and Fitness ### "Kennel Booker from a Person who is not techie" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 1, 2023 Business problems solved by using Kennel Booker:Inefficient booking process: Kennel Booker streamlines the booking process, reducing the time and effort required to manage appointments.Poor customer relationship management: Kennel Booker provides a robust customer management system that helps businesses track customer information, appointment history, and preferences, enabling them to provide better customer service.Limited mobile access: Kennel Booker offers mobile access, allowing businesses to manage their appointments and customer relationships from anywhere, at any time.Lack of appointment visibility: Kennel Booker provides a comprehensive calendar management system that enables businesses to view their appointments, schedules, and resources in real-time.Inadequate data backup: Kennel Booker provides automatic backup capabilities, ensuring that customer information, appointments, and other data are always secure and accessible.Benefits of using Kennel BookerKennel Booker streamlines the booking process, appointment management, and customer relationship management, freeing up staff to focus on other important tasks.Kennel Booker provides a robust customer management system that helps businesses track customer information, appointment history, and preferences, enabling them to provide better customer service. Increased mobility: allowing businesses to manage their appointments and other data are always there. Pros User-friendly interface: Kennel Booker has a straightforward and intuitive interface that makes it easy for pet care businesses to use.Customizable features: Kennel Booker offers a range of customizable features that allow businesses to tailor the software to their specific needs.Mobile access: Kennel Booker offers mobile access, enabling businesses to manage their appointments, schedules, and customer relationships from anywhere, at any time.Online booking: Kennel Booker allows customers to book appointments online, reducing the need for manual booking and freeing up staff to focus on other important tasks. Cons Limited integrations: Kennel Booker may not integrate with other software that a pet care business is already using.Learning curve: Some businesses may need to invest time and resources in training staff to effectively use the software. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 3, 2024 Thank you so much for your detailed review! We're thrilled to hear that Kennelbooker has made a positive impact on your business, especially with its user-friendly interface, customizable features, and mobile access. It’s great to know that even those who don’t consider themselves tech-savvy find the software easy to use and effective in solving common business challenges. We’re also pleased that Kennelbooker has helped streamline your booking process and customer relationship management, and that our mobile access and automatic data backup have provided the flexibility and security you need. Your feedback helps us continue to improve and meet the needs of all our users. We're excited to continue supporting your business and appreciate your trust in Kennelbooker! LA Luci A. Acting Director Veterinary ### "Great product for a small business that needs lots of information tracking." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 25, 2022 Great. Pros Very easy software to use. Great information database and features (labels, reports, reminders) for the pets in our care. Cons Some features could be improved - but already of a great standard. Switched from [Gingr](https://www.capterra.com/p/136469/Gingr/) User friendly and the customisation available. More compatible. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 3, 2024 Thank you so much for your review! We’re delighted to hear that you’ve found Kennelbooker easy to use and that our information tracking features, like labels, reports, and reminders, have been helpful for managing the pets in your care. We appreciate your feedback on areas where we can improve—continuous improvement is key for us, and your input helps guide that process. We're also happy to know that our software's user-friendliness and customization options were a key reason for your switch from Gingr. We’re thrilled to be supporting your business and look forward to continuing to provide the tools you need to succeed! SD Sonia D. Dir Professional Training & Coaching ### "Kennel Booker doing a great job for diverse kennel facility" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 6, 2022 Excellent - saves us time and keeps track of money - nice to have customers log on, put everything in, and pay without hours on the phone. Pros I find new software quite daunting, and had tried another company's product, which was horrible. Kennel Booker was easy to set up, customers have no problems with it - its management reports etc are useful and we are very happy with it. Cons There are some things which could be easier to customise, and we havent yet set it up to integrate wtih Xero. Reasons for choosing KennelBooker Service (which has been excellent), flexibility, and online presentation and ease of use for customers. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 3, 2024 Thank you for your thoughtful review! We’re so glad to hear that Kennelbooker has made a positive impact on your business, especially after a challenging experience with other software. It’s great to know that the ease of setup, customer experience, and management reports have been beneficial to your operations. We appreciate your feedback regarding customization and Xero integration, and we’re always working to enhance those areas to make the platform even more adaptable to your needs. It’s fantastic that Kennelbooker has helped streamline your processes, saving you time and simplifying payments for both you and your customers. We're thrilled that our service, flexibility, and ease of use have stood out for you, and we look forward to continuing to support your business! Thanks again for choosing Kennelbooker! TM Tara M. President Leisure, Travel & Tourism ### "Kennel Booker - cat & dog boarding facility" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 September 6, 2022 Overall it has been good. I wouldn't go back to our old system Pros That clients can fill out & update their own information & we can send generated emails with standard information. Cons the split booking feature is difficult to use the program does not lend itself well when you do different types of boarding...for example cats verses dogs. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 3, 2024 Thank you for your review! We’re glad to hear that Kennelbooker has been a positive upgrade for your boarding facility, especially with the convenience of allowing clients to update their own information and the ability to send automated emails. We appreciate your feedback regarding the split booking feature and the challenges of managing different types of boarding, like cats versus dogs. We’re continuously working on improvements and will take this into account to make the experience even smoother for businesses like yours. It’s great to hear that Kennelbooker has eased your data entry process and simplified online booking for your clients. We're happy to have you onboard and are committed to making your experience even better in the future! Thanks for choosing Kennelbooker! HM Heather M. Owner Information Services ### "Great software for your kennel" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 24, 2022 Excellent customer servce and product. Pros Ease of use. Organization for my company. Cons Nothing to change that I can think of ... Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 3, 2024 Thank you for your review! We're thrilled to hear that you're enjoying the ease of use and organization that Kennelbooker brings to your company. It's wonderful to know that our customer service and product are meeting your expectations. We’re always here to support your business and are glad you’re happy with the software. Thanks again for your feedback and for choosing Kennelbooker! NJ Nicole J. President Veterinary ### "Easy To Use System For My Growing Business" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 August 24, 2022 Pros The ease of accessing via Internet anywhere I am vs a system strictly on one computer. Cons Automatic emails to customers about expired vaccinations. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 3, 2024 Thank you for your review! We're happy to hear that Kennelbooker's internet accessibility has been a valuable asset for your growing business, allowing you to manage things from anywhere. We appreciate your feedback about automatic emails for expired vaccinations, and we're always looking for ways to enhance our features. Your input is invaluable in helping us improve. Thanks for choosing Kennelbooker, and we look forward to continuing to support your business as it grows! CA Cecilia A. CEO Hospitality ### "Lovely and confusing" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 August 24, 2022 Purpose wise, our needs are met. But It would be awesowe to be able to decide what yoy would like on the "first page" så the features we use more often could be easy access... Pros I like the fact that you are aloud to klick on different parts in the program and still manage to get to were you want. there is not just an ONLY WAY of access, but several. Cons The fact that we still have't figured out how two customers that booket the same dates of stay - and get different quantity of days/nights. One had 7 nights and the other one 8 nights... How come? :) And some functions is hidden in text that work like links but with no appearence of that function... Reasons for choosing KennelBooker Affordable and met our needs. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 3, 2024 We're glad to hear that you appreciate the flexibility of navigating through Kennelbooker and that it meets your needs overall. Regarding the number of day/nights the system lets you charge for an additional day/night if checkout is not before a certain time, eg if the pet is not collected by 5pm an additional nights fee would be added to the booking. Also on set up switching from nightly based bookings to daily based bookings would mean a Mon-Fri booking would be counted as 4 nights or 5 days depending on your preferred pricing. We've already taken some of your suggestions and added them to the system! Thank you for choosing Kennelbooker for its affordability and fit for your business. We’re always here to help if you need further assistance! AN Allyson N. Owner Consumer Services ### "Great customer service " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 23, 2022 Overall this is a great program Pros Fairly easy to use. Favorite part is the customer service Cons Some things we would like are not available yet Alternatives considered [Gingr](https://www.capterra.com/p/136469/Gingr/) Reasons for choosing KennelBooker Cost ease of use Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 3, 2024 Thank you for your review! We're glad to hear that you find Kennelbooker easy to use and that our customer service has stood out as a favorite part of your experience. We truly value providing top-notch support to all of our users. We appreciate your feedback on features you'd like to see, and we're always working to expand and improve our offerings. Thanks for choosing Kennelbooker over other alternatives like Gingr, and we’re excited to continue supporting your business with a program that’s both cost-effective and user-friendly! [View all Reviews](https://www.capterra.com/p/143168/Kennel-Booker/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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