# KennelBooker Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is KennelBooker the right Kennel solution for you? Explore 77 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/143168/Kennel-Booker/reviews --- KennelBooker 4.6 (77) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of KennelBooker Ease of use 4.5 Customer Service 4.8 ## Pros and Cons in Reviews GP Gaelle P OwnerRecreational Facilities and Services, Self-employedUsed the software for: Less than 6 months. “Good but if can find a similar one for cheaper or that offer other than Stripe I would change to the other one“ June 1, 2026 JS Jennifer S OwnerVeterinary, 2 - 10 employeesUsed the software for: More than 2 years. “The inability to send customers our waivers to sign via email without them having to log into their account and/or request a service.“ August 11, 2022 EH Elaine H ManagerHospitality, 2 - 10 employeesUsed the software for: 1-2 years. “The cost is fantastic, and a lot of features are customizable in the settings, from what individual pet spaces are called (runs, rooms, kennels, etc.) to what invoices and run cards look like.“ August 11, 2022 RT Robyn T OwnerFacilities Services, 2 - 10 employeesUsed the software for: 1-2 years. “The only way we know how to do it is to make it two separate bookings and then staff have trouble with total cost. “ August 18, 2022 JJ Jen J MDHospitality, 2 - 10 employeesUsed the software for: More than 2 years. “Great having all the bookings and info accessible on a range of devices so as to quickly check availability or status of booking wherever I am.“ August 11, 2022 TM Tara M PresidentLeisure, Travel & Tourism, 2 - 10 employeesUsed the software for: More than 2 years. “the program does not lend itself well when you do different types of boarding...for example cats verses dogs.“ September 6, 2022 LW Lisa W Kennel ownerHospitality, 2 - 10 employeesUsed the software for: 1-2 years. “It stops over booking and also is useful for customer to book on their own during busy periods where we are unable to answer calls straight away“ August 23, 2022 NJ Nikki J CEOConsumer Services, 11 - 50 employeesUsed the software for: More than 2 years. “The subscriptions and the services are very difficult to update pricing for.“ August 16, 2022 ## Showing most helpful reviews Showing 1-25 of 77 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Katie D. Owner Consumer Services Used the software for: 2+ years ### "KennelBooker was the best thing I did starting up" August 16, 2022 5.0 I love it. I looked at other booking software and this is the best for the value by far. Pros It is so easy to use, track vaccinations, organize bookings and see my daily to do Cons I would love an app I can send my clients. I would also like to be able to put private clients notes (like if we have had any issues in the past) Alternatives considered [PetExec](https://www.capterra.com/p/92864/PetExec/)[Gingr](https://www.capterra.com/p/136469/Gingr/) Reason for choosing KennelBooker Price, functionality, ease of use to Review Source Response from Shanree Solutions October 3, 2024 Thank you for your wonderful review! We're thrilled to hear that Kennelbooker has been such a helpful tool for your business, making it easy to track vaccinations, organize bookings, and manage your daily tasks. We appreciate your suggestions about having a dedicated app for clients and adding the ability to include private client notes. These are great ideas, and we’ll definitely consider them as we work to improve the software. Thank you for choosing Kennelbooker and for recognizing its value compared to other alternatives. We’re here to support you as your business grows! NJ Nikki J. CEO Consumer Services Used the software for: 2+ years ### "Big fan of KB" August 16, 2022 4.0 We've had an overall great experience. Pros Easy of contacting customer service, for my entire team. I needed software that the team members could troubleshoot so it made my life easier. We like almost everything about Kennel Booker and the things we would change are pretty minimal. Cons I listed most of them on the previous screen. I didn't list one thing that would help tremendously and is probably one of the most stressful parts of my life during Dec/Jan. The subscriptions and the services are very difficult to update pricing for. The subscriptions are tied to Stripe, so I am sure there's not much that can be done about that. I noticed when we updated prices that we had to manually change them in each portal location for each scheduled service. Reason for choosing KennelBooker We needed software that could handle multiple locations, with a client portal that was linked for use of credits / info, ability to connect to Stripe, that allowed annual / monthly subscriptions, cost, and customer service availability. Switched from [Revelation Pets](https://www.capterra.com/p/129314/Revelation-Pets/)[Gingr](https://www.capterra.com/p/136469/Gingr/) We needed software that could handle multiple locations, with a client portal that was linked for use of credits / info, ability to connect to Stripe, and that allowed annual / monthly subscriptions. Review Source Response from Shanree Solutions October 3, 2024 Thank you so much for your detailed review! We’re thrilled to hear that Kennelbooker has been a helpful tool for your team and that our customer service has been a strong point. It's great to know that your entire team can troubleshoot, making management easier for you. We appreciate your feedback regarding subscription pricing updates and the challenges with updating prices through Stripe. We understand how time-consuming that can be, especially during peak periods like December and January. We’ll definitely look into ways we can improve that process to reduce stress and make updates more efficient. Thank you for choosing Kennelbooker, especially for handling multiple locations and integrating with Stripe for subscriptions. We’re committed to making your experience even better as you continue to grow, and we’re here to support you every step of the way! GP Gaelle P. Owner Recreational Facilities and Services Used the software for: Less than 6 months ### "Good overall but expensive" June 1, 2026 3.0 Good but if can find a similar one for cheaper or that offer other than Stripe I would change to the other one Pros Easy for customers to use and save time for kennel facilities. Simple to access and read, clear, easy to navigate and set up Cons Expensive App. Should be able to set up other online payments facilities beside Stripe as it is expensive too. Their percentage is high. Review Source Response from Shanree Solutions June 4, 2026 Thank you for your review, Gaelle. We're pleased to hear that you find KennelBooker easy to use and that it helps save time for your business. We would like to clarify that the transaction fees mentioned are charged directly by Stripe, our payment processing partner, and are not set or retained by KennelBooker. We chose Stripe because it provides secure payment processing, fraud protection, PCI DSS compliance, and reliable support across the 40+ countries where KennelBooker operates. While some local providers may offer lower rates, they often do not provide the same global coverage, security infrastructure, and integration capabilities. We understand that payment processing costs are important to businesses and appreciate your feedback. We continually review payment options while balancing security, reliability, and worldwide availability for all customers. JH Jenn H. Owner Veterinary Used the software for: 2+ years ### "Good program" August 11, 2022 4.0 it has been an ok program to work with. good for the industry Pros good at keeping client information, and online bookings Cons the individual pages get bogged down, when you use the activity portal, we had to create our own airtable to record activity, since we have dogs that stay with us long team. Also, when a client has multiple dogs boarding, it will not separate them out on the boarding calendar, so if the client has 5 dogs, it will show all 5 dogs in 5 different slots on the calendar (this sucks). would love for the activities to have a portal on the daily overview page, so that you could from there input items, but that will only be helpful if you can keep the individual dog pages from bogging down. Alternatives considered [DogBizPro](https://www.capterra.com/p/141295/DogBizPro/) Reason for choosing KennelBooker it seemed to be the better option, and has been. Review Source Response from Shanree Solutions October 3, 2024 Thank you for your detailed review! We're glad to hear that KennelBooker has been a good fit for managing client information and online bookings, and that it seemed like the better option for your business needs. We appreciate your feedback regarding the activity portal and how individual pages can get bogged down. We updated this to add paging for when adding so many activity records, most bookings tend to be 1-2 weeks in duration, in your case they last for months and we hadn't factored this into the design of the activity feature. You can also now quick record feeding and medications from the daily overview screen. Thank you for choosing KennelBooker and for sharing your insights. We're here to help improve your experience and make the system even better for your needs! EH Elaine H. Manager Hospitality Used the software for: 1-2 years ### "Best Bang for your Buck" August 11, 2022 4.0 Pros Great customer service -\[SENSITIVE CONTENT\] and his team are very responsive and take customer feedback into account when making updates! The cost is fantastic, and a lot of features are customizable in the settings, from what individual pet spaces are called (runs, rooms, kennels, etc.) to what invoices and run cards look like. The built in email capabilities are awesome - that alone has saved us so much time. Cons The overall interface can be a little clunky from time to time, and periodically there are system glitches. They’re always solved quickly, but are frustrating nonetheless. Looking at the calendar from one month to the next isn’t possible without changing pages, which makes viewing reservations over those periods a little more challenging. Alternatives considered [Revelation Pets](https://www.capterra.com/p/129314/Revelation-Pets/)[Gingr](https://www.capterra.com/p/136469/Gingr/) Reason for choosing KennelBooker Price and responsiveness were the main driving factors. Review Source Response from Shanree Solutions October 3, 2024 Thank you for your review! We're so glad to hear that you find KennelBooker to be a great value, and we're happy that the customer service and built-in email capabilities have been saving you time and enhancing your experience. Customizability is something we prioritize, so it's great to know that features like invoice and run card customizations are working well for your business. The booking calendar is quite complicated to display, and a lot of information needs to be pulled out of the database to display all of the bookings, in order to make the calendar display quickly we have limited it to show bookings on a month to month basis. We hope to allow for scrolling and automatic loading of data in the future. Thank you for choosing KennelBooker for its price and responsiveness, and for trusting us to help streamline your operations. We're here to support you and continue making the platform even better! JO Julia O. Owner Hospitality Used the software for: 2+ years ### "Kennel Booker - Excellent for Daycares & Boarders" August 17, 2022 5.0 Kennel Booker keeps our business flowing and we can see ahead and optimize our bookings Pros Ease of use, good support, you can see quickly the coming weeks business Cons Subscriptions model only available for daycare. We would like see subscriptions extend to dog walking, grooming and any other services offered Reason for choosing KennelBooker It covered 80% of what we wanted Switched from [Gingr](https://www.capterra.com/p/136469/Gingr/) Gingr financial reporting & accuracy was awful, no subscription available Review Source Response from Shanree Solutions October 3, 2024 Thank you for your review! We're thrilled to hear that Kennelbooker has been effective for your daycare and boarding operations, and that the ease of use and support have been beneficial to your business. We appreciate your feedback on expanding the subscription model to other services like dog walking and grooming. We’re always looking for ways to enhance the platform and will certainly consider this in future updates. Thank you for choosing Kennelbooker and for highlighting the improvements over your previous system. We're committed to continuing to support your business as you grow! VW Vanessa W. Managing Director Hospitality Used the software for: 6-12 months ### "Dog Daycare " August 12, 2022 5.0 Puts the customer in charge but allows the business to control the extent Pros Easy to use, once set up this software is a dream. Customers have the ability to book in which makes the business run so much more efficiently. With the exception of the con below generally very happy Cons One issue really .... Example Tuesday evening, you have set out customer name boards for all the dogs who are booked in for Wednesday say 45 dogs You arrive Wed morning and you now have 55 dogs now booked in.....there is no way on KB to see who the extra 10 are !!!! Alternatives considered [Revelation Pets](https://www.capterra.com/p/129314/Revelation-Pets/)[ProPet](https://www.capterra.com/p/150449/ProPet/)[Gingr](https://www.capterra.com/p/136469/Gingr/)[DoggieDashboard](https://www.capterra.com/p/248595/DoggieDashboard/) Reason for choosing KennelBooker Based in Ireland so no time difference and price Review Source Response from Shanree Solutions October 3, 2024 Thank you for your review! We're glad to hear that once set up, KennelBooker has been a great fit for your dog daycare and has helped make your business run more efficiently, especially with customer self-booking. Thanks for you feedback - it's always great to wake up to a raft of new bookings that come in from the online booking portal, you can quickly see these new bookings from the recent bookings panel or from the daycare report as it shows the created date of the booking. Thank you for choosing KennelBooker, and we're thrilled to support your business in Ireland! If you ever have more suggestions or need assistance, we're here to help. RF Ronan F. admin Recreational Facilities and Services Used the software for: 2+ years ### "Kennelbooker was a great tool for our business startup" May 19, 2023 5.0 very happy with KB and do not see myself switching anytime soon Pros Ease of setup and ease of use. Customer support excellent Cons Online shopping is average. Calendar integration could be more dynamic, but works all the same Review Source Response from Shanree Solutions October 3, 2024 Thank you so much for your review! We're thrilled to hear that Kennelbooker has been a valuable tool for your business startup and that you found the setup and ease of use to be helpful. We’re also glad that our customer support has met your expectations. We appreciate your feedback about the online shopping and calendar integration. We’re always looking for ways to improve, and your input helps us make the platform even better for our users. We’re excited to continue supporting your business and are grateful for your loyalty to Kennelbooker! Andy F. Senior Analyst Programmer Real Estate Used the software for: Less than 6 months ### "Easy to use, but very powerful." March 5, 2018 5.0 It makes running my cattery so much easier. I can't say there's anything that I don't like about KennelBooker. There have been a couple of things where I've thought "This could be better", and I've emailed the rep and he's fixed it the very next day! Pros KennelBooker includes everything I've needed to get my Cattery admin running smoothly - customer and pet records, booking schedule, at-a-glance views of which rooms are in use at any one time... On top of that, it has an excellent, yet simple, online booking tool for customers to use. It's mobile friendly too, so I can easily check the schedule and confirm online bookings when I'm out and about. I've been able to start slowly, making use of only the bits I needed, and then started using more and more of the features as I've settled into the business. First I just used it for bookings, then I started logging vaccination details, then uploading scans of vaccination certificates, pet photos, dietary notes, then I turned on the online booking, and now I'm exploring the online payments integration. One of the customer rep is very responsive to feedback and has made a couple of tweaks that I've asked for very quickly. Review Source Response from Shanree Solutions October 3, 2024 Thank you for your fantastic review! We're so glad to hear that KennelBooker has been a powerful tool for managing your cattery, from customer and pet records to booking schedules and vaccination details. It's great that you’ve been able to gradually explore and use more features as you've grown into your business. We love that you're finding the online booking tool and mobile-friendly interface helpful for managing your business on the go. It's also wonderful to hear that our team has been responsive to your feedback and made quick adjustments based on your needs. We're delighted that KennelBooker has made running your cattery easier, and we're here to continue supporting your business as it grows! DG Dawn G. Owner Retail Used the software for: Less than 6 months ### "Very Simple Software For Kennel Owners" January 11, 2021 5.0 If you aren't extremely tech savvy, or simply looking for a very easy way to manage your kennel business- Kennel Booker really can't be beat. It's extremely intuitive and takes only a few minutes to really figure out all of the features. If you're looking for software with a lot of extra features, there are better options out there. Pros Out of all of the kennel boarding software that I have used, Kennel Booker is by far one of the simplest interfaces. It's very easy to navigate and has a very simple layout that makes booking, tracking, and managing appointments very easy. If you have a kennel that provides other services (daycare, training, etc) you can also manage all of those aspects in the same place- and can even view all appointments varying different services on the same page- which is very nice if you have only one or two employees managing all aspects of your work. Cons I have switched to other boarding software that had a few more features. This software is definitely a "no frills" approach to dog boarding organization- but there are other options out there that have a much more in depth interface. I prefer softwares with more features that really allow me to manage every single little aspect of my business in one place. Review Source Response from Shanree Solutions October 3, 2024 Thank you for your review! We're glad to hear that you find KennelBooker to be one of the simplest interfaces to use for booking, tracking, and managing appointments. It’s great to know that the streamlined layout makes it easy to handle multiple services, even for small teams with just one or two employees managing everything. The system is quite powerful and extensive and does allow you to manage all aspects of your business, if you jump into the settings area you can add additional features to your account, when settings up KB we try to not overwhelm new customers with all of the bells and whistles! Thank you for highlighting KennelBooker’s intuitiveness and ease of use, especially for those who aren’t tech-savvy. We’re here to continue supporting you, and we appreciate your insights as we work to improve! LA Luci A. Acting Director Veterinary Used the software for: 1-2 years ### "Great product for a small business that needs lots of information tracking." November 25, 2022 4.0 Great. Pros Very easy software to use. Great information database and features (labels, reports, reminders) for the pets in our care. Cons Some features could be improved - but already of a great standard. Switched from [Gingr](https://www.capterra.com/p/136469/Gingr/) User friendly and the customisation available. More compatible. Review Source Response from Shanree Solutions October 3, 2024 Thank you so much for your review! We’re delighted to hear that you’ve found Kennelbooker easy to use and that our information tracking features, like labels, reports, and reminders, have been helpful for managing the pets in your care. We appreciate your feedback on areas where we can improve—continuous improvement is key for us, and your input helps guide that process. We're also happy to know that our software's user-friendliness and customization options were a key reason for your switch from Gingr. We’re thrilled to be supporting your business and look forward to continuing to provide the tools you need to succeed! RW Rebecca W. General Manager Veterinary Used the software for: 6-12 months ### "Best of a bad bunch" August 12, 2022 4.0 This is a good system, to be used as an interim before we create our own. It would be good to buy a license, continue paying to monthy fee and then have our own software team make changes to make it work for our business. Pros Integration with xero and ability to use on lots of different services Cons Training calandar should be like the grooming calendar, there is no way to prevent double bookings Things don't do what they appear to do, like setting capacities or closed days Reason for choosing KennelBooker integration with Xero Review Source Response from Shanree Solutions October 3, 2024 Thank you for your review! We're pleased to hear that the integration with Xero and the ability to use KennelBooker across different services has been helpful for your business. We appreciate your feedback regarding the training calendar and double bookings, as well as issues with setting capacities and closed days. We have added additional calendar options for training bookings, you can also set capacities and add in partial and full closed dates for all or some of your services. It's great that KennelBooker is serving as an interim solution, and we’re happy to hear you'd be interested in continuing with us while customizing the system for your business. If there's anything we can do to make the transition smoother or assist further, we're here to help! NH Nicole H. Owner Veterinary Used the software for: 1-2 years ### "Easy to use all around" October 30, 2018 5.0 Kennel Booker makes doing business easy. Pros We were growing faster than I could keep track of all my pet vaccines and client information. Kennel Booker was a perfect solution for us. Now it is easy to keep track of all our pet and client information and Kennel Booker alerts me when vaccines are out of date. One less thing to look up when booking return clients. I can schedule for my specific site, runs, and services, sending tailored confirmation emails for all. The support we got when setting up for our site was wonderful. They were super attentive and helpful, walking us through each question we had, even adding new features that addressed specific things we wanted! Cons The only thing I wish I could do on Kennel Booker is to sort my financial/payment information by payment date, rather than just by booking/stay date. Lots of our clients split payments between drop-off and pick-up. When they are in the same month, its not a big deal, but when it crosses two months, my financial data is off. Review Source Response from Shanree Solutions October 3, 2024 Thank you for your detailed review! We're so happy to hear that KennelBooker has been the perfect solution for managing your pet and client information, especially as your business continues to grow. It's great to know that features like vaccine alerts and tailored confirmation emails have made your operations smoother, and we're glad our team was able to assist you during the setup process, even adding features specific to your needs. You can use the Payments report to view all payments made, you can't do this on the booking report as a booking can have several payments which can be made in different months/years. Thank you for choosing KennelBooker, and we're thrilled to know that it's made doing business easier for you! We're here to continue supporting you as your business grows. AN Allyson N. Owner Consumer Services Used the software for: 2+ years ### "Great customer service " August 23, 2022 5.0 Overall this is a great program Pros Fairly easy to use. Favorite part is the customer service Cons Some things we would like are not available yet Alternatives considered [Gingr](https://www.capterra.com/p/136469/Gingr/) Reason for choosing KennelBooker Cost ease of use Review Source Response from Shanree Solutions October 3, 2024 Thank you for your review! We're glad to hear that you find Kennelbooker easy to use and that our customer service has stood out as a favorite part of your experience. We truly value providing top-notch support to all of our users. We appreciate your feedback on features you'd like to see, and we're always working to expand and improve our offerings. Thanks for choosing Kennelbooker over other alternatives like Gingr, and we’re excited to continue supporting your business with a program that’s both cost-effective and user-friendly! LE Lisa E. Owner Hospitality Used the software for: 2+ years ### "Winding lane kennel booker review" August 16, 2022 4.0 Great Pros Easy to use, great technical support. Could customize our emails. Easy to change and update pricing Cons Need more time options and red flag options on clients Reason for choosing KennelBooker Tech support and had all the features we needed at the time. Review Source Response from Shanree Solutions October 3, 2024 Thank you for your review! We’re delighted to hear that you find Kennelbooker easy to use and that our technical support has been helpful for your business. It’s great to know that customizing emails and updating pricing has been a smooth process for you. We appreciate your feedback on the need for more time options and red flag features for clients. Your suggestions are valuable, and we’ll certainly keep them in mind as we continue to improve the platform. Thank you for choosing Kennelbooker, and we’re here to support you as your business grows! JJ Juliette J. Professional Dog Sitter Consumer Services Used the software for: 6-12 months ### "Kennel Booker Review" October 23, 2018 5.0 I've been a Kennel Booker user for about a year now and I've seen how much more user friendly it has become. Any time I had a question or needed a feature added, the team was always so helpful and responded very quickly. Pros I love how I can customize nearly everything to fit my business and any feature that I may need, the team helps create it for me! Cons Right now, the struggle I'm having is creating daycare package bookings. Because I have my daycare clients pay during the booking process, I have it set so they are not able to book packages themselves. I have to create them in order to apply credit. I have to keep the packages set as unavailable so they don't see it as an option and turn it on when I'm ready to book. Unfortunately, this last time someone requested it, the package option wasn't available to me so I had to charge the package amount for a regular daycare booking and will have to remember to zero out the remaining days as they get booked. Review Source Response from Shanree Solutions October 3, 2024 Thank you for your thoughtful review! We're glad to hear that you're enjoying the customization options KennelBooker offers and that our team has been helpful in creating features tailored to your business needs. The system has now made the purchasing of packages easier, on the online system when a package is added to a booking the cost of the booking will be covered by the credits and credits will only be added to the customers account once payment is received for the package. Thank you for being a KennelBooker user for the past year, and we’re thrilled to hear that you’ve seen improvements in its user-friendliness. We're always here to assist you and ensure your experience continues to improve! KD Kristine D. Owner Hospitality Used the software for: 6-12 months ### "Basic Software" August 16, 2022 3.0 Pros Most of the features are pretty easy to use. The system was relatively easy to set up. Customer service is great and always gets back quickly, most of the time just fixing the problem for you instead of giving long complicated instructions. Cons I feel like the online booking system could be easier to use and connect to the system better. Review Source Response from Shanree Solutions October 3, 2024 Thank you for your review! We're happy to hear that you find most of the features easy to use and that the setup process went smoothly. It's also great to know that our customer service has been quick and efficient in resolving any issues. We appreciate your feedback regarding the online booking system and will take it into consideration as we continue to improve the platform. Your input is valuable as we strive to make the system even more user-friendly. Thanks again for choosing Kennelbooker, and we're always here to support you! CS Carrie S. Owner Veterinary Used the software for: Less than 6 months ### "Best option on the market " August 19, 2022 4.0 The customer service is phenomenal. Pros Easy to book reservations. The customer online booking platform is very professional looking Cons I have had issues with overbooking that I have requested be addressed Review Source Response from Shanree Solutions October 3, 2024 Thank you for your review! We’re delighted to hear that you find the reservation booking process easy and that the customer online booking platform looks professional. We take great pride in delivering a sleek, user-friendly experience for both businesses and their clients. We appreciate your feedback regarding overbooking, and we’re actively working on addressing this issue to ensure a smoother experience. It’s also wonderful to hear that our customer service has met your expectations—supporting our clients is our top priority. Thanks again for choosing Kennelbooker, and we’re here to help with anything you need! SD Stacy D. Professional Dog Trainer Professional Training & Coaching Used the software for: 2+ years ### "Very user friendly " October 28, 2018 5.0 Definitely minimizes the clerical work. It does take time to getting it customized to fit our needs. Pros It can be customized to suit your needs. It’s seems very basic at first but can be built the way you want it. Customer service is pretty helpful too Cons Invoices, etc can’t be sent digitally. Downloading the PDF to send to clients is time consuming and wastes space Review Source Response from Shanree Solutions November 1, 2018 Hi Stacy, Thanks for the review! We added a new feature a couple of months back to allow you to create and send an invoice directly from KennelBooker - I've added a link below to our knowledge base article on the feature. http://help.kennelbooker.com/invoicing-and-payments/send-an-invoice-to-a-customer Stephen RK Rosaleen K. Director Consumer Goods Used the software for: Less than 6 months ### "Excellent system " August 11, 2022 5.0 Pros Excellent system, everything I need and more. Very good, personal customer service from the creator of the software. 5 stars Cons There was nothing I didn’t like about it Review Source Response from Shanree Solutions October 3, 2024 Thank you for your fantastic review! We're delighted to hear that KennelBooker provides everything you need and more. It's wonderful to know that our personal customer service has met your expectations, and we truly appreciate your 5-star rating. If you ever have any suggestions or need further assistance, we're always here to help! Thanks again for choosing KennelBooker! GM Greg M. Director Facilities Services Used the software for: 1-2 years ### "You cant find better than Kennel Booker" October 23, 2018 5.0 Excellent and we have trialled a lot of packages. We are in Australia and the software is very configurable. Very good customer service and rapid fix if anything found out of ordinary. Pros Excellent online software and compatible with all devices that we have. Makes taking bookings without hardly any interaction from us. Integrated payments with stripe work excellent. Cons Very hard to fault. Looking forward to Quickbooks integration to keep accountant happy. Review Source Response from Shanree Solutions October 26, 2018 Thanks for the review Greg, Quickbooks and Xero integrations are on the way! Stephen TI Tamara I. Vet Tech Veterinary Used the software for: Less than 6 months ### "Absolute time saver" August 23, 2019 4.0 When we began using Kennel Booker we were having issues with losing track of care plans and keeping up with what each client needs. Kennel Booker has been great. Pros The kennel saver has been an amazing asset to our business. I not only work in a vet clinic, but we also have a groomer that utilizes our kennel space. With kennel saver we have the ability to book and label patients that are visiting with us. This helps us keep track of exactly what each patient is being seen for. Cons We have not really found any cons at this time. We really enjoy using this software, and it helps us stay organized and efficient. Review Source Response from Shanree Solutions October 3, 2024 Thank you for your wonderful review! We're delighted to hear that KennelBooker has been an amazing asset to your business, helping you stay organized and efficient across both your vet clinic and grooming services. It's great to know that the ability to book and label patients has made tracking their care plans much easier for you. We're also thrilled to hear that you haven't found any cons so far, and we're happy that KennelBooker is helping you manage your operations smoothly. Thank you for choosing KennelBooker, and we're here to continue supporting your success! LB Lisa B. Director Hospitality Used the software for: 6-12 months ### "Kennel Booker" October 24, 2018 5.0 Excellent customer support Pros Ease to use, and customer support. good tuturials Cons Some functions not needed for NZ market and aren't able to be taken off Review Source Response from Shanree Solutions October 3, 2024 Thank you for your review! We're glad to hear that you find KennelBooker easy to use and that our customer support and tutorials have been helpful for you. We appreciate your feedback about certain functions that may not be needed for the New Zealand market. You can now show and hide most of the main features of the system from the settings area. Thank you for choosing KennelBooker, and we're here to continue supporting you! AB Amy B. Used the software for: ### "The Best Kennel Software Ever!" January 13, 2017 5.0 We started using this Kennel Booker after trying a few others that claimed that they were easy to use and had great support - which was never the case. We lucked out and purchased this product. The best thing we could ever do for our new and growing business. Customer Service could not be better, and if I think of something, a simple email and normal response is within 15 minutes, if not sooner. Software is easy to use and price is great! I can check for appointments and boarding anywhere at any time on computer/ smartphone or tablet. Records can be scanned in or entered manually. Thank you rep and crew for always being here for us, you make our business your business!! Review Source Response from Shanree Solutions October 3, 2024 Thank you so much for your amazing review! We're thrilled to hear that KennelBooker has been the best choice for your growing business and that you've found the software easy to use with great customer service. It's wonderful to know that our team has been responsive and that the software’s flexibility, allowing you to check appointments and boarding from any device, has been a big help. We’re grateful for your kind words and happy to be a part of your business journey. Thank you for choosing KennelBooker, and we’re here to continue supporting you every step of the way! CN Christina N. Owner Architecture & Planning Used the software for: Less than 6 months ### "Excellent Customer Service and software" January 9, 2017 5.0 You will not find better customer care. Kennel booker is one of the best systems we have found for our kennel! Whenever we have an issue their staff is quick to find a solution and add plug ins to tailor it to our needs Pros Ease of use and the companies willingness to add in options to tailor it to your needs Review Source Response from Shanree Solutions October 3, 2024 Thank you for your fantastic review! We're delighted to hear that you find KennelBooker easy to use and that our team has been able to tailor the software to meet your specific needs. Providing top-notch customer care is a priority for us, and we're thrilled to know that our staff has been responsive in finding solutions for your business. Thank you for choosing KennelBooker, and we’re always here to continue supporting you and your kennel! ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.