# InSite Feedback Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about InSite Feedback Software - reviews, pricing plans, popular comparisons to other Bug Tracking products and more. Source: https://www.capterra.com/p/143180/InSite-Feedback --- # InSite Feedback Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on June 5, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) InSite Feedback ## What is InSite Feedback? We give you powerful tools to collect customer feedback on the website you build. Collect screenshots and reports directly on the page! Insite is not a traditional bugtracker, but speeds up your feedback loop dramatically to safe you - and your customers - a lot of time. ## What is InSite Feedback used for? [Bug Tracking](https://www.capterra.com/bug-tracking-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €19.99 Per User, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for InSite Feedback?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://wearekiss.com&name=InSite Feedback) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### InSite Feedback 0.0 VS. [4.5 (868)](https://www.capterra.com/p/169455/Zoho-Projects/reviews/) Starting Price €19.99 Per User, Per Month Starting Price $4 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.3 (14,460) Value For Money 0.0 (0) Value For Money 4.4 (9,858) Customer Service 0.0 (0) Customer Service 4.2 (9,614) ## InSite Feedback alternatives [4.5 (13,604)](https://www.capterra.com/p/184581/Asana-PM/reviews/) Starting price $10.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Jira](https://www.capterra.com/p/19319/JIRA/) [4.4 (15,417)](https://www.capterra.com/p/19319/JIRA/reviews/) Starting price $7.91 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/19319/JIRA/) Highest Rated [GitHub](https://www.capterra.com/p/129067/GitHub/) [4.8 (6,187)](https://www.capterra.com/p/129067/GitHub/reviews/) Starting price $4.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/129067/GitHub/) [TestMu AI](https://www.capterra.com/p/170732/LambdaTest/) [4.6 (546)](https://www.capterra.com/p/170732/LambdaTest/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/170732/LambdaTest/) ## FAQs about InSite Feedback Overview ### What company size and specific industries is InSite Feedback built for? InSite Feedback is designed for freelancers, solo professionals, and web agencies of all sizes, from small teams to larger groups of website developers. It suits businesses focused on website development and feedback management, and supports unlimited users without extra charge. Features and Usability ### What are the key features of InSite Feedback? InSite Feedback offers task management, ticket management, backlog management, and workflow management for organizing feedback and work items. It also includes an API for system connections and an audit trail for tracking changes across records and processes. Getting Started and Support ### What training and onboarding options does InSite Feedback offer? InSite Feedback provides live online training and documentation for getting started. Live online sessions support guided instruction with a trainer, while documentation offers written reference material for self-paced review of product features and setup steps. Getting Started and Support ### What customer support options does InSite Feedback offer? InSite Feedback provides chat support for customer assistance. No reviewer feedback is available to describe response times, helpfulness, or common support frustrations, so the support experience cannot be characterized further from the catalog data. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. API Application programming interface that allows for integration with other systems/databases Audit Trail A record of all activities within the system, including user access, changes made, etc. Backlog Management The process of evaluating, scheduling, and assigning tasks that have been put on the back burner in favor of higher priority items. Task Management Create, manage and track all task activities and progression Ticket Management Track, manage, or resolve user requests and IT incidents/issues Workflow Management Create, design and manage workflows for repetitive tasks InSite Feedback 6 features Application programming interface that allows for integration with other systems/databases A record of all activities within the system, including user access, changes made, etc. The process of evaluating, scheduling, and assigning tasks that have been put on the back burner in favor of higher priority items. Create, manage and track all task activities and progression Track, manage, or resolve user requests and IT incidents/issues Create, design and manage workflows for repetitive tasks ## Pricing Free Trial Basic €19.99 Per User,Per Month ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.