--- title: "eTrip Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about eTrip Software - reviews, pricing plans, popular comparisons to other Travel Agency products and more." source_url: "https://www.capterra.com/p/143185/eTrip/" page_type: "product" language: "en" --- # eTrip Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) eTrip ## What is eTrip? Established in 2005, Trip Solutions has been providing travel software to some of the UK's largest travel business. We offer Two products. Our full solution eTrip which is a front, mid and back office system for medium to large tour operators and travel agents. The second is eTrip agency an entry level solution for small to medium size travel agents and ATOL holders. ## What is eTrip used for? [Travel Agency](https://www.capterra.com/travel-agency-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price £10000 Per User, One Time Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for eTrip?[Manage this product listing](https://www.g2.com/products/etrip/claim_requests/new?auto=true) ## eTrip Overview Updated August 2026 AI summary eTrip supports small and midsize travel agencies with tools for booking management, itinerary creation, and reservations handling through a web-based platform. Its capabilities include payment processing, quote generation, and a central reservation system. Optional API and GDS/OTA integration features offer connectivity with external systems, making eTrip suitable for agencies seeking flexible, cloud-based travel management solutions. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### eTrip 3.0 (1) VS. [4.5 (19)](https://www.capterra.com/p/135112/TravelWorks/reviews/) Starting Price £10000 Per User, One Time Starting Price $145 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.0 (1) Ease Of Use 4.5 (528) Value For Money 4.0 (1) Value For Money 4.6 (502) Customer Service 4.0 (1) Customer Service 4.8 (522) ## eTrip alternatives Highest Rated [WeTravel](https://www.capterra.com/p/163474/WeTravel/) [4.8 (528)](https://www.capterra.com/p/163474/WeTravel/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/163474/WeTravel/) [Perk](https://www.capterra.com/p/171040/TravelPerk/) [4.7 (425)](https://www.capterra.com/p/171040/TravelPerk/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/171040/TravelPerk/) [Lanes & Planes](https://www.capterra.com/p/183676/Lanes-Planes/) [4.6 (685)](https://www.capterra.com/p/183676/Lanes-Planes/reviews/) Starting price $95.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/183676/Lanes-Planes/) [Ezus](https://www.capterra.com/p/190113/Esus/) [4.7 (61)](https://www.capterra.com/p/190113/Esus/reviews/) Starting price $75.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/190113/Esus/) ## FAQs about eTrip Overview ### What company size and specific industries is eTrip built for? eTrip is designed for travel businesses ranging from small independent tour operators and travel agents to large tour operators with 100 or more employees. It is built for the tours and travel sector, serving companies that manage bookings, customer service, and operational needs across different business sizes. Features and Usability ### What are the key features of eTrip? eTrip includes booking management for travel agencies, a central reservation system, and reservations management. It also offers itinerary creation, quotes and estimates, payment processing, and GDS/OTA integration, plus an API for connecting with other systems. Getting Started and Support ### What training and onboarding options does eTrip offer? eTrip provides in person training, live online sessions, and webinars to help teams get started. In person training supports face-to-face instruction, live online sessions allow guided remote setup, and webinars offer scheduled presentations for learning product features and processes. Getting Started and Support ### What customer support options does eTrip offer? eTrip provides chat support for customer assistance. With no reviewer feedback available on support experiences, the available channel can only be described directly. Users seeking help through chat should expect a written support option for questions, troubleshooting, or account-related issues. ## Features AI summary Based on 432 Travel Agency reviews Capterra data shows that buyers of Travel Agency software rank the following features as their top priorities: - **Online Booking** (**58%** of reviewers rated this feature as critical) - **Reservations Management** (**46%**) - **Payment Processing** (**42%**) eTrip includes **Reservations Management** and **Payment Processing**, giving travel businesses a way to manage bookings accurately and handle customer payments in one system. However, it does not offer **Online Booking**. Instead, it provides other features that reviewers also rate as important, such as **Booking Management** (**44%**) and **Itinerary Creation** (**40%**), helping businesses organize trip details, keep reservations on track, and provide teams with better control over day-to-day travel planning. API Application programming interface that allows for integration with other systems/databases Booking Management Create, update, and manage bookings, itineraries, and reservations Central Reservation System Update and maintain information on inventory and rates to manage guest reservations in real time For Travel Agencies Serves travel agencies GDS/OTA Integration Global distribution system used by online travel agencies to track availability and manage reservations Itinerary Creation Planning and organizing a detailed schedule or plan of activities for a particular event, trip, or project eTrip 9 features ### All Features - API: Application programming interface that allows for integration with other systems/databases - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Central Reservation System: Update and maintain information on inventory and rates to manage guest reservations in real time - For Travel Agencies: Serves travel agencies - GDS/OTA Integration: Global distribution system used by online travel agencies to track availability and manage reservations - Itinerary Creation: Planning and organizing a detailed schedule or plan of activities for a particular event, trip, or project - Payment Processing: Accept, record, and reconcile financial transactions - Quotes/Estimates: Generate quotes or estimates for customers - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event --- Features 4.0 (1) 4.0 Based on 1 reviews ## Pricing Value for money 4.0 (1) Basic £10,000 Per User,One Time Value for money 4.0 (1) 4.0 Based on 1 reviews ## Support, customer service and training options Customer Service 4.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (1) 4.0 Based on 1 reviews ## User reviews Overall rating 3.0 Based on 1 reviews Filter by rating 5(0) 4(0) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent MT Michelle T. manager Construction ### "not a big fan" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 3/10 January 30, 2018 Pros i like the fact that it is easy to move around in the system and that there are a lot of options to use Cons i do not like the fact that i have to call customer service and be on hold when i have any questions Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 5, 2019 Thanks for your review, but I think you have the wrong company, we only deal with travel companies. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.