---
title: "ShakeYourTail Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about ShakeYourTail Software - reviews, pricing plans, popular comparisons to other Pet Grooming products and more."
source_url: "https://www.capterra.com/p/143190/ShakeYourTail/"
page_type: "product"
language: "en"
---

# 

 ShakeYourTail Software Review 2026: Features, Integrations, Pros & Cons

Last updated on August 26, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

ShakeYourTail

## What is ShakeYourTail?

ShakeYourTail provides pet businesses a simple way to schedule appointments & manage client details We also offer Email & SMS reminders

## What is ShakeYourTail used for?

[Pet Grooming](https://www.capterra.com/pet-grooming-software/)[Kennel](https://www.capterra.com/kennel-software/)

Top alternative

Featured

Overall rating

Based on 7 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

£4.99

Per User, Per Month

Free trial  
available

Includes Free Version

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for ShakeYourTail?[Manage this product listing](https://www.g2.com/products/shakeyourtail/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### ShakeYourTail

4.3 (7)

VS.

[4.3 (221)](https://www.capterra.com/p/93413/DaySmart-Pet/reviews/)

Starting Price

£4.99

Per User, Per Month

Starting Price

$29

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (7)

Ease Of Use

4.2 (221)

Value For Money

4.7 (6)

Value For Money

4.1 (183)

Customer Service

4.3 (7)

Customer Service

4.3 (212)

## ShakeYourTail alternatives

[4.5 (223)](https://www.capterra.com/p/136469/Gingr/reviews/)

Starting price

$95.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (61)](https://www.capterra.com/p/203713/Paw-Partner/reviews/)

Starting price

$44.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.7 (80)](https://www.capterra.com/p/231681/BusyPaws/reviews/)

Starting price

$79.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.8 (30)](https://www.capterra.com/p/219841/RunLoyal/reviews/)

Starting price

$119.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/143190/ShakeYourTail/alternatives/)

## FAQs about ShakeYourTail

Overview

### What company size and specific industries is ShakeYourTail built for?

ShakeYourTail is designed for small to mid-sized businesses in the pet care sector, including dog groomers, kennels, pet sitters, dog walkers, and other companies that manage clients and pets. It fits service-based operations that need to track appointments, customer details, and animal records.

Features and Usability

### What are the key features of ShakeYourTail?

ShakeYourTail offers appointment scheduling, online booking, and calendar management for organizing pet services, plus payment processing and a service catalog for transactions and offerings. It also includes reminders, SMS reminders, confirmations, reporting and analytics, client and customer management, pet birthday tracking, photo management, and loyalty program customization.

Getting Started and Support

### What training and onboarding options does ShakeYourTail offer?

ShakeYourTail provides documentation for teams that need written reference material during setup and ongoing use. This format supports self-paced review of product information, steps, and feature details without requiring live instruction or video-based training.

## Features

AI summary

Based on 473 Pet Grooming reviews

Capterra data shows that buyers of pet grooming software rank the following features as their top priorities:

-   **Appointment Management** (**67%** of reviewers rated this feature as critical)
-   **Appointment Scheduling** (**71%**)
-   **Confirmations/Reminders** (**64%**)

ShakeYourTail supports all three of the features reviewers value most: **Appointment Management**, **Appointment Scheduling**, and **Confirmations/Reminders**. Together, these capabilities help businesses keep calendars organized, book grooming visits efficiently, and stay in touch with pet owners at the right time, allowing teams to reduce missed appointments and manage daily operations more effectively.

Appointment Management

4.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Manage various aspects of appointments including booking, rescheduling, canceling

Confirmations/Reminders

1.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Automated reminders and confirmations for booked appointments and events via text or email

Appointment Scheduling

4.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Schedule appointments via a calendar

Calendar Management

Track and manage schedules and meetings via an integrated calendar

Client Management

Manage contact details and communication with clients

Customer Management

Store and organize information about customers and previous interactions

ShakeYourTail 17 features

### All Features
- Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling
- Appointment Scheduling: Schedule appointments via a calendar
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Client Management: Manage contact details and communication with clients
- Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email
- Customer Management: Store and organize information about customers and previous interactions
- Customization: Create labels for products that contain required information such as colors, sizes, dates, etc.
- Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases
- Online Booking: Book meetings and appointments through a website or digital platform
- Payment Processing: Accept, record, and reconcile financial transactions
- Pet Birthday Tracking: Saves and tracks pet birthdays
- Pet Grooming: For pet grooming businesses
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Service Catalog: Database containing accurate and up-to-date information on all operational services
- SMS Reminders: Reminders sent via SMS/text message

---

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Features

4.1 (7)

4.1

Based on 7 reviews

## Pricing

Value for money

4.7 (6)

Free Trial

Free Version

Basic

£4.99

Per User,Per Month

Value for money

4.7 (6)

4.7

Based on 6 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.3 (7)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.3 (7)

4.3

Based on 7 reviews

## User reviews

Overall rating

4.3

Based on 7 reviews

Filter by rating

5(4)

4(2)

3(0)

2(1)

1(0)

Mentioned topic

Sorted by most recent

LP

Lorna P.

Dog groomer

Health, Wellness and Fitness

### "Used this software for about a week trying to set it up "

2.0

Overall Rating

2.0

2.0

Ease of Use

1.0

1.0

Features

2.0

2.0

Customer Service

4.0

4.0

Likelihood to Recommend

0/10

September 13, 2022

Stressful and a waste of time, no refund and an unhappy customer. Made me more work not less work.

Pros

The idea of it saving me time and being professional.

Cons

Had nothing but problems email reminders never worked always went into spam or just never sent. Confused customers

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AC

Anjie C.

Groomer

Veterinary

### "Good software"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

May 2, 2022

It was good, we just outgrew the software.

Pros

I liked the ease of us. This was the software I first used when switching from a paper appointment book, and it was so simple to use that it didn't create stress for me, it helped me.

Cons

Didn't have a ton of functionality, but as an appointment software it was decent.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MM

Mark M.

Dog Trainer

Investment Banking

### "Great service!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 6, 2021

Very good, fast and helpful support

Pros

Great software and very easy to use. When I had problems login in (totally my mistakes) the support was absolutely brilliant and very very fast! Great company and would always recommend

Cons

Nothing, works really well. I shopped around for quite some time looking at other software packages and this company is the best by far

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SS

Stuart S.

Partner

Facilities Services

### "Perfect For Our Business"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 3, 2020

We have been using this software for 4 years. We have had success with it and our only issue is that since it is hosted elsewhere, we are without service when our internet provider is interrupted. But, this is not the fault of ShakeYourTail. The developers are quick to respond to our needs and have always made themselves available when we need them.

Pros

It is easy to learn the functionality of the software. Customer service responds expeditiously to queries. Developers are happy to implement new functions based on ideas from the users.

Cons

There are no known deficiencies. We have been pleased throughout our relationship.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DH

Debra H.

Owner

Consumer Services

### "User Friendly Software for Pet Groomers "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 26, 2019

Since using Shakeyourtail I have cut down on clients not showing up for their appointments. I also no longer need paper based client records as I can store all details on each clients own account, also like that I can attach a photo of the pet as a reminder.

Pros

I like that all the things I needed were already set up for me I just needed to tweek them to the way we work. I use shakeyourtail on several devices; iPad, android phone, iPhone and my desktop at home depending on where I am working so I can book customers in anytime of day which makes me happy. Love that the customer support is there straight away if I am trying to do something and I can’t make it work. Customers like the personalised emails or texts, whichever they have chosen to receive It gives me more time to focus on my business as I am not spending time looking through a paper diary. Being able to look at each clients profile when rebooking is useful, reminds you if customers have cancelled or always come on a certain day.

Cons

I like it all ... so would be wrong to say anything.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DM

Dan M.

VP Marketing

Retail

### "Perfect for our needs"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 29, 2019

Easy to use with tons of features. Very pleased.

Pros

Perfect for all our needs. Met all of our expectations and more. Especially loved the seamless cloud feature.

Cons

Really wouldn't change much. Great product at a great value.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MP

Marianna P.

Owner

### "I love the program burn Custer service is completely frustrating! Can't talk to anyone "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

January 30, 2018

Pros

Functionality, easy to use. I would suggest this program to any groomer if you will fix the program updating protocol

Cons

That it doesn't tell you in advance that you need to update. They just shut you off until you pay. I can't even see who I have in tomorrow or if I'm supposed to pick up a pet. I could be losing business

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/143190/ShakeYourTail/reviews/)

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