Who Uses This Software?

Today we serve churches of all sizes across the US and Canada. We serve churches of 25 up to 22,000.


Average Ratings

208 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $69.00/month
    See pricing details
  • Pricing Details
    Cover the cost through giving or we'll refund.
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online

Vendor Details

  • Aware3
  • www.aware3.com/
  • Founded 2013
  • United States

About Aware3

We help churches communicate and engage with their congregation anytime, anywhere. We offer a growing suite of mobile-led tools that are built for the Church including: branded mobile app, text engagement, and online giving. We serve churches of all sizes across the US and right-fit you with the tools you need to grow in our mobile-led world.


Aware3 Features

  • Accounting Integration
  • Attendance Tracking
  • Built-in Accounting
  • Child Check-in
  • Event Management
  • Member Directory
  • Member Portal
  • Multi-Site Management
  • Online Giving
  • Pledge Management
  • Small Group Management
  • Volunteer Management

Aware3 Reviews Recently Reviewed!


Been a fantastic company to work with

Jan 16, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It integrates with Church Community Builder (CCB), which is a big win for us. I also really like the simple button layout. It's very clean and easy to navigate for users. I haven't heard one bad thing from a congregant, and we have a couple thousand downloads.
The company has been great to work with. Very responsive with support and listens to ideas.

Cons: I feel like some things work differently between Android and iOS, like push notifications. They don't clear on Android when you hit them. They must be cleared manually. Also, clicking a push notification doesn't take you to the message. It simply opens the app. Kind of annoying to click the notification, it opens the app, then I need to go the menu to view notifications, then click on the notification to read it, then go back and manually clear the notification from my drop-down on my phone.

Overall: This connects us to our congregation. They have easy access to forms, calendars, sermons, and a barcode for checking their kids in. For those that have created a login in the app, when they update their info it updates our database. Huge win!
The app is way easier to navigate and find things on a phone compared to our website. This helps church members not grow frustrated when they want something quick and easy.

Aware3 is top of the line. They understand our congregation and their needs.

Jan 16, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Value for Money

Pros: The software is incredibly simple to learn and use. The dashboard is easy to navigate and changes apply in real-time. Our church loves how they can easily navigate the app and find whatever they need. One of the HUGE benefits for us is that the software partners with Church Community Builder without any issues. We use CCB for everything in our church from finances to volunteer scheduling to mass emailing. The forms we build integrate with the app will the ease and it's really improved our communication overall.

Cons: The only thing that I'm not crazy about is having to contact support each time that we need to add or remove a tile. It would be nice to have an option to choose a tile, a template for the tile and then add it to the active tiles already in the app.

Overall it's great solution.

Jan 16, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The base app is very affordable. It's integrated with our church management system (Church Community Builder), which allows us to have a greater level of engagement. The features are easy to use and understand. I like that Aware3 continues to add feature and functionality to the app. It requires very little management and oversight once you get everything setup.

Cons: My biggest complaint is the pricing structure. I really don't like that some feature cost extra to get. I feel like if you pay monthly for the app, any update/upgrades should be included. As an admin, I also wish that I was able to add more feature tiles myself. The process of getting feature tiles added to our portal is a little clunky. Also, our geo-targeted push notifications don't work. They did 1 time, and have failed multiple times.

Overall: It's a low maintenance mobile presence. It makes it easy to provide a mobile solution to churches that otherwise wouldn't have one. We have a higher engagement level due to the integration with our ChMS. The customer service is very responsive.

Great Process and Team. App works fantastic for our community.

Jan 19, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: I like the ease of use and maintenance. I am not super technical, and feel very comfortable changing things. I like that the updates happen quickly. I like the wide variety of different access buttons, and the ability to send push notifications in a variety of different ways.

Cons: That you have to use their financial software to access the text messaging. We are locked into contract with someone else and it is working well, and we would love that feature. I also, wish that I could add or subtract buttons based on my need, and not have to access a customer service rep to change my available buttons. Sometimes I need more one time link buttons.

Capterra-loader

Aware3 -- best app company for churches!

Jan 19, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Aware3 offers an incredible product at an affordable price. The first app company our church went with offered an app for free with only a minor monthly fee. too good to be true, and the company closed. Aware3 understands what churches want and keep the price at an affordable rate while providing great functionality. Thanks for keeping us up-to-date, and for helping us with our mission. We absolutely love and believe in Aware3.

Cons: At times, we find ourselves wanting to do something and find some limitations inside the app. However, the staff at Aware3 have always been willing to help us make our dreams happen and work alongside of us until we have what we desire.

Overall: Ease of instant communication with our church members, ability easily get media content to our members, offer great online giving that is both simplistic and mobile

Capterra-loader

Great app for small churches

Jan 19, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This app functions very well and has some very good features for a church that does not have a big budget for technology. It is very affordable. Service and support are excellent. A church can get all the main things a church would want to have mobile device accessible with the Aware 3 church app.

Cons: Features and Customization are limited compared to the leading church app. This is the only con, in my opinion, and a church could not go wrong with the Aware 3 product.

Overall: Paperless church, make sermon notes available with the ability to take notes, watch past sermons, online-giving, calendar of events, send out questionnaires, send out notifications,

simple but not integrative

Jan 16, 2018
2/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money

Pros: The app was for the most part easy to use. It was easy to upload notes for people to see in regard to a weekly message. I liked that I could see the givers on a rolling list. I liked the dash board

Cons: It doesn't work with CCB webware...the notes area was not very intuitive. If you put a number in there in an outline form it would not do a continuous numbering order. So I had to put parenthesis around numbers to get it to work...very annoying

Vendor Response

by Aware3 on January 18, 2018

Hi Norm! We always appreciate candid feedback from partners. To make sure you¿re getting the most out of your Mobile App, I do want to clarify we have API (https://support.aware3.com/hc/en-us/articles/200244539-Church-Community-Builder-API-Services) integrations with Church Community Builder. This includes direct communication through Profile Sync, forms, giving, and small groups. We¿re also able to bring in your events as well as help with child check-in. Would love to talk more about these features, those not being used, and how to get the most out of your church app. Please drop us a note and our team will further assist.

Aware3 provides one of our most valuable tools for interacting with our members and guests.

Jan 16, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The variety of features, ease of management, and integration with our backend database make this an ideal tool for our congregation. I love being able to quickly integrate existing tools from our website and CCB installation into our mobile app without having to manage multiple setups and multiple data stores. The support team is also very friendly, knowledgeable, and efficient.

Cons: I wish we could get updates more regularly - it is a bit frustrating to hear that a new feature was added that we could benefit from, but then have to wait 6 months for our next update.

Capterra-loader

We were looking to get a phone app for our church, along with online payments, and Aware3 did both!

Jan 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: For one low price, Aware3 provided us with both the phone app our church was looking for, along with online payments - even with a guarantee that we would receive at least as much or more in online payments as we'd be paying each month. We receive FAR, far more each month than we are paying for the phone app! Also, their online access to the features of the phone app are very easy to use and change whenever we need to. We are very happy with this software!

Cons: What I like least about the software is on the payment processing side - there is no easy way to edit our donor's information the way that we'd like to. For instance, if someone has a recurring payment but needs to change their credit card, the only way to accomplish that (that I've found) is to cancel the old transaction and create a new one with the new card. Another payment processor that we use gives us full access to our donor's records, where we can change their credit cards for them, update their payment amount, etc.

Overall: Having a phone app for our church, along with payment processing.

Very impressive feature set, with a comparatively low cost (vs. the competition)

Jan 16, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: It integrates pretty darn well with Church Community Builders, our church's CRM solution. The key for us is the ability to send notifications to mobile devices, which Aware3 delivers at a price much less than that of the competition.

Cons: If I were to complain about anything, it would be that some of the features (live polling, chat, and outbound text) seem to be priced higher than their value. But we just choose not to use those features. I hope Aware3 doesn't use that as a model going forward...that the newest developments will only be available at higher pay tiers (vs. being included in the existing subscription cost).

The geo-targeted notifications are very hit-or-miss as well, although I understand that this may be more of a carrier problem than an Aware3 problem.

Finally, as a bleeding-edge Android device user, it sometimes get the feeling that the Aware3 app is designed / tested with Apple devices in mind first. But they've been very responsive about responding to (and fixing) Android bugs.

Capterra-loader

Our experience has been really wonderful! With giving and the app, our church has been blessed!

Jan 16, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love how easy it is to give! People find it so easy and they are surprised when they can simply text to give or use the church app. The church app has also been a blessing because people can use it for sermon notes and announcements! It has completely changed the way we preach the Word of God!

Cons: I wish the giving page (on mobile and desktop) would look more secure and more customized. I know you are trying to give it a clean look, but it's almost too clean. Having a statement, an image, or something, showing that it's secure would be wonderful! Also, I don't like how the downloads stat on the dashboard is not accurate. I wish I knew how many people actually downloaded the app and how many people use the sermon notes, and maybe even who has used it.

Overall: Giving became easier and increased and we get a church app! Very cool!

Great church app that's priced well for the features.

Jan 16, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The app they gave us is easy to update, looks good, and does everything we need it to. Their video, rss feed, form, and calendar options all integrate nicely with our systems, and anything that doesn't have a direct integration, you can link to your website seamlessly. It's great.

Cons: Would appreciate some different or more flexible visual options. The current look works for us, and I feel we've done well with it, but I feel it could look better.

Overall: Great functionality at a solid price point for our needs.

Capterra-loader

Best app software out there for churches!

Jan 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Integrates seamlessly with our database system CCB), Customization features are almost endless. Customer support is the bomb!

Cons: If you are looking for an app that doesn't require any effort, this isn't it - it won't magically do what you want it to do. But it's almost there and the thing I like is it offers you control of some design, interface, and customization. Most of the rest are what they are and you can't change a thing without jumping through lots of hoops.

Aware 3 does an awesome job keeping people connected to the life of our church!

Jan 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy to use, great customer service, friendly back-end software. Aware 3 keeps adding additional features such as the sermon notes which are a great way to keep people connected to the church and growing in their faith.

Cons: We would always love more features - but there really aren't many negatives. Could the podcast interface be improved slightly with more functionality? Better iPad interface so the screen will rotate? Maybe more integration with CCB?

The experience has been great!

Jan 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The easy to use and assemble interface makes it easy to go from zero to ready in no time. The app is also constantly updated and the new features are always welcome.

Cons: As with most church-related app vendors, I find it a bit overpriced. As a software engineer it's difficult to justify hosting prices that most vendors charge. Aware3 is a bit more affordable than others and we use it for the overall cost/benefits.

Great app and a great company

Jul 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: We love this software. It's our fist experience at having an app for our church, and it has definitely had an impact. We've seen an increase in giving and all around engagement, and it's a great tool to be able to communicate with the church.

Cons: It was difficult to pull the trigger on the monthly cost of the app, but we have seen the benefit just in increased online giving alone

We've been very happy with this easy to use (yet fully functional) app.

Jan 16, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to update and use, looks very professional, we have been very pleased with how quickly and professionally the team got us up and running, the communications features have been great too. Overall...very pleased...lots to like. :)

Cons: Some of the communications features were free to begin with (included) which have now become something that you have to pay for. The texting communications features, give by text, etc.

Overall: Love the app. Aware 3 allowed us to step into the world of apps for a low price yet maintain a very professional looking app.

Great experience and quality product.

Jan 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We appreciate Aware3's ability to improve with advancements in technology. There are so many features that have improved the way our church interacts with people. The giving is especially good, and we use the push notifications all the time.

Cons: The geo-targeting feature does not always work, but everything else works great. We wouldn't have chosen it if it didn't.

Overall: Giving has gone up. We have more people using repeating gifts. Interaction with visitors has improved, and it is extremely helpful in getting the word out about important events.

They've been great for our online giving for the church here in Virginia Beach.

Jan 16, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Ease of use for people giving, as well as the capability of covering the processing fees. It's been great to see that our people can give to things that matter and it has drivenour giving to be at 87% giving through online and the rest from directly in service (cash/checks).

Cons: The mobile app that comes included is solid, but limited in some of the things we'd like to do. But it's not the end of the world. We will still use the giving side and probably move to a web application. It's not bad, but there are some different things we'd like to do with it. One hurdle is getting the new person to download an app. It's easier for them to go to a link at any time. We've found only 60% of people have gone to download an app, while 78% will go to a link and save it to their home screen. Again, nothing against the mobile app, but we want to maximize engagement.

Capterra-loader

It is the Best App for churches for the money out there.

Jan 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It's easy to add your own personalized stuff such as weekly or monthly events. I like that we can have people sign up on the app because we want people to use it for everything LifeQuest that we do. Another words no more written sign ups please....................................................

Cons: Really no cons that I can think of right now. I you forced me to I would say continue to add more ways to personalize the app to the particular church and business that you are working with.

We use Aware3 for our church app and it works well for everything we require.

Jan 16, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: In the time since we started using Aware3 for our app the amount of customization has increased quite a bit. We love the app and our church members use it frequently for many different things. I really like the mosaic style and how easy it is to change the layout of the app.

Cons: The UI isn't as smooth as I would like sometimes and I wish that I could customize the transitions between pages a little bit. Moving backgrounds or animated tiles would be a really cool design addition as well.

Customer support is outstanding! Quick response!

Jan 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use, easy change from previous app. Online giving is another big step from the App we were using before. Fulling integrates with our other online solution.

Cons: We would love to be able to reorder the fund listing on the giving app. Other than that all is great!

Overall: Online giving through the app. Ease of use. People are actually using the app.

Capterra-loader

One of the best decisions we have made

Jan 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Aware3 has great customer service, is constantly improving the app, and has already provided an app that is very conformable to your church's needs.
We love the adaptability of the app and are very happy with the financial side as well.
It integrates perfectly with our CCB and we have high utilization in our congregation.

Overall: A great way to connect with our church family for a low investment. It solved so many of our communications problems, and they continually work to improve their product. Love them!

The overall experience has been phenomenal!

Jan 16, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like how it can communicate with CCB. This helps us a ton in our ministry. We heavily rely on CCB, so to have a tool that allows our attenders to interact with our CCB accounts is very helpful.

The give feature is very nice. It makes it quick and easy for someone new to give. We had a church financial guy come to our church and he tested out online giving experience and he was very pleased on how easy it was to give online.

Cons: I think the app loads a little slow sometimes which make it not 100% reliable. It sometimes creates duplicates of user accounts.

Overall: Our online giving increased. We are able to communicate with over 1600 devices through push notifications.

Results look great. Getting there can be some work.

Jan 16, 2018
4/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: I like the layout options and the ability to have however many icon selections I desire and ability to place them in the order I want. There is a nice variety of options already to go. options can be hidden very easily and new ones created in a breeze. Dashboard is very helpful with great information on what people are selecting and spending their time on.

Cons: We would probably do a lot more with this software if it was more user friendly. Changing the icons for us took lots of photoshop work and importing. Setting most of the options up is an above-average job and can eat up some precious time. I would love to have some of my part-time staff doing updates but it would be a large learning curve. Having an IT and design background has been helpful but still face some challenges with this.

Of all the app providers our church researched, Aware3 is hands down the best!

Jan 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Great value for the price
Superior, professional look
Super easy interface
Relevant, up to date features
Knowledgeable support staff
Quick response time on email questions

Overall: We can't choose our own online giving platform. Although I realize that is the reason Aware3 can offer such a good price on the cost of the app.

Our church app has been a very valuable tool for our church. The congregation loves it.

Jan 16, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It's easy to setup. For a small church like ours, it's one of the most affordable solutions available. The payment plan we were initially on, made it possible for us to even consider a church app.

Cons: I would've loved a quicker update cycle instead of the twice-yearly cycle currently used. It would be nice to be able to setup sermon series in the listen feature in the same way that's now available with video feature. The forms creating tool needs more features such radio buttons, ability to resize text boxes and lay them out side by side if needed. At this point all forms element can only be laid out one over the other.

Overall: Our congregation has been able to stay connected with the church and our various activities through the app. Many people are able to hear the audio sermons or give their offerings even when the missed a service.

Customer service has always been very helpful and prompt and they look for ways to improve.

Jan 22, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The app integrates with our church database system data base and I am the bookkeeper so the easy of identifying credit card transactions that are processed through the app is really nice.

Cons: Don't really have any major cons. Again as the bookkeeper, the only thing that I can think of is it would be nice to have a settlement identifier for the credit card transactions that are processed through the app. I run a transaction report out of CCB and the transactions that come from the app do not have a settlement number so it makes it a little difficult to batch them together to match a deposit, but it usually isn't to difficult.

Overall: The integration of the app with Church Community Builder.

We have loved working with the Aware3 team and have had a great experience thus far.

Jan 16, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I love how easy it is to edit the content on our app. I don't have to contact someone every time I want to make changes. It's user friendly and straightforward.

Cons: It can seem clunky at times, and the fact that it is inextricably linked to CCB makes it less desirable if we ever wanted to switch databases.

Overall: Instant app giving, virtual sermon notes, and an easy way to access the sermon recordings. I also love being able to link to our website, Facebook, database, etc.

Outstanding app! Full of value! Easy to use & easy to maintain! A must have in today's digital age.

Jan 16, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Ease of use. Simple to maintain & set up. Overall look and feel are amazing. Provides great value for the money. Customer service is quick & responsive.

Cons: Needs more applicable features. Hindered by the inability to add some things. Would like some areas that could opened up for more personalized use. I have no use for certain functionality that's built in to tha app & but would love to have space to create our own functionality.

Capterra-loader

Great Product, Great Support = Low Stress

Jan 22, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy setup
ChMS Integration (CCB, PCO)
Easy Giving
Powerful Customization & Integration (Church Online Platform, RSS feeds, Vimeo)
Useful Core Features (Live Polls, Podcast)

Cons: Price
Push Messages are not reliable, particularly geotargeted.
Sometimes Updates Cause Limited Functionality on older devices

Overall: Allows us to deliver loads of content to mobile devices. Allows easy giving from mobile devices. Great integration with multiple sources of information.

Overall, it is user-friendly and has helped stream line our transaction.

Jan 16, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Easy of integration into CCB. Dashboard makes it easy to see trends. Lots of information readily available.

Cons: Reports are not easy to run. Have to create unique parameters in order to get what i want. Wish there was a way to add or arrange columns so that on a smaller screen can get all the data of a row that I need instead of scrolling back and forth especially on the transaction page

Overall: Easy integration into our giving software and quickbooks

We love working with you. You reply quickly and always want to help make the app work for us.

Jan 16, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: That it is connected to CCB. Makes life easier for us. We also love the ease of your giving and have it on our website instead of CCB's.

Cons: Wish we could individually select each campus's giving categories. Even being able to select a campus or not would be helpful to us.

We have been using the AWARE3 app for over two years now and have been very pleased.

Jan 16, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: quick helpful customer service
constantly adding new features and making helpful updates
good communication about how to utilize the new features

Cons: We would love to be able to have a 5 digit text to number - through the app it is a regular 10 digit phone number

Great app software with fantastic customer service!

Jan 16, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The Aware3 software is a valuable tool for the people in our congregation to engage with the sermon on Sunday mornings, and all throughout the week. The ability to embed video, audio podcasts, have sermon note fill-in-the-blanks, a Bible feature, visitor forms, and so on, make this a valuable tool for our church. Plus we appreciate that Aware3 is one of the few software company's that sync with CCB.

Cons: The app itself has a habit of running slowly, and push notifications are sometimes irregular (such as geo-targeted push notes never showing up, or general push notes coming through devices twice.)

Capterra-loader

I love Aware3's product.

Jan 16, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It definitely allows a small org. like us to have a robust app and giving platform that helps us grow!

Cons: I wish the giving platform allowed for pages that take away all fund giving and campus giving options depending on the application of the giving. For instance, on our website, if we're looking to take in money for a specific program, it would be great to have the functionality to send them to a page that only allows them to give to that particular fund. Also, I wish there was functionality for admins to not only cancel recurring payments, but to also switch which fund individuals are giving to in case of a mistake or because of an update to a fund name.

Overall: As I said before, this product allows for great networking and giving possibilities that our small org would otherwise not be able to afford.

Great way to connect with our church

Jan 19, 2018
5/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: I like the ease of adding and customizing buttons for the app. The added features for more customization are good.

Cons: I wish there was an option for detailed reporting and analytics. The dashboard is general and good, but more options would be great.

overall the app is very useful and has created value in our ministry

Jan 16, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: That it now connects with planning center
That giving can now be done even when members are out of town
We can communicate more easily and readily with members

Cons: Funding accounts cannot be ordered by importance
Lack of ability to have card swipe reader
On the admin side when a form is created that requires payment, when viewing transactions the persons info doesn't link with their payment

Capterra-loader

The Aware3 mobile app has been well received in our church and the adoption rate is very high.

Jan 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is highly configurable. We are able to orchestrate just the experience we want for visitors and regular attenders. We have a high adoption rate for taking sermon notes, giving and accessing the event calendar through the app. We've also found the people at Aware3 to be highly responsive if we've had a question.

Cons: There are a couple of pieces of functionality that we'd like to see in the software that are yet to be implemented and not certain if they are even on the drawing board yet.

Overall: It's been an important part of crafting a great Sunday Morning experience for our church members and visitors.

Simple. Once you learn it, easy to use. Support staff is GREAT!

Jan 16, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The cost of the app is perfect. Once you learn how to use the app, it really is easy to use. The support staff has been prompt and helpful every single time. I like being able to see the dashboards so quickly. It helps know how people are engaged with the app.

Cons: Thought it connected better with CCB database system. The fonts used for the sign up forms are too light. They are really hard to read on the app. Not sure why this hasn't been changed.

Overall: Connection point for our people. A great way for them to stay connected while away, traveling or just to keep up during the week while they are away from the church.

Capterra-loader

Moved us ahead

Jan 22, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: This app has given us a whole different "face" and connection to our congregation. It brings much of our information in one concise location. This gives those who are part of Father's House a clean and clear central location to access and engage with the Father's House. It also gives a great place for registering for activities and events and for participating in financial giving.

Cons: Has been a little bit of a learning curve to be able to post to the app. However, it is not as complex as earlier software attempts.

After months of research, I found that Aware3 provides the best apps!

Jan 16, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The app has so many different features and is versatile enough to fit just about any need! It has increased our engagement. We use it for sermon notes, group questions, events, check ins, prayer requests and more!

Cons: Adding a new feature can be difficult at times. I have to request access to specific features but customer support is very quick to respond.

We have been using aware3 for the last year for our church app solution.

Jan 16, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: I really appreciate the ability to make the app unique to our church. Even though the app has a standard style, I still am able to make it look unique to us.

Cons: I wish there were some tutorials for some of the functions. Most times when I am looking for information, I tend to stumble upon it as opposed to being able to look for specific subjects.

It has helped us create a very functional and beautiful app.

Jan 16, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: It's easy to use. Editing features is simple and flexible. The dashboard is extremely helpful for viewing how the app is being used. The team is quick to respond to any needs you might have.

Cons: The app is not as customizable as I would like. There are certain pieces I'd love to remove that aren't relevant to us but they are not removable.

Aware is an easy to use and efficient tool

Jan 16, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like that it is easy to use, robust and helps fulfill a multitude of functionality, and that it is uncomplicated and does not require a lot of prior knowledge.

Cons: I would like it to be compatible with Rock RMS systems so that I do not have to duplicate information

Overall: It sends my texts, controls app giving, holds sermon notes and works for all of our app needs.

Great product backed up by great people.

Jan 19, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's easy to use and a fantastic value for the money. As a small church with a part-time communications coordinator, we don't have the time and energy to manage things on many platforms simultaneously. We've been pleasantly surprised with how much we've been able to do through this app - even things like geographically targeted push notifications with a few simple clicks.

Cons: I would love to see more opportunities to interface with Church Community Builder. Features have been added that have been really helpful, but it would be great to continue to develop that functionality.

Overall: ability to be present in app environments and not just website. Good organization of our content in an easy-to-use app.

Aware continues to improve it's software. We are very pleased with the continual progress.

Jan 16, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: Very simple to use and provides all basic elements well. Always receiving updates of improvements that are made and simple tutorials to learn the process.

Cons: There are a few unusual approaches to some steps, but Aware is open to make changes. You can count on them to look into suggestions and make some serious improvements.

We have enjoyed using Aware3 and it has helped out church communicate

Jan 17, 2018
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Pros: How easy it is to update and change and how we can make it feel/look like our church. Integrations with videos and podcast are also very helpful.

Cons: Delay in getting new features added to our specific app can be frustrating. We don't use the giving portion of Aware3 because we don't want a second online giving tool.

Capterra-loader

Great experience with Aware3

Jan 22, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Very simple, easy to navigate and control but a powerful tool. We use it to connect people to the content we need them to have.

Cons: Little advanced control limits you a little. However, customer support is great and helping you accomplish what you are wanting.

Overall: It connects people to the information we need them to have.

Excellent App for Church Planting

Jan 22, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the integration with CCB and the giving platform. It is great to have profiles/forms/giving input automatically into Church Community builder. It is very flexible with the type things you can do with it. We do Sermon notes, Announcements, Check-in, forms, Listen. We encourage our church to use it as often as possible.

Cons: Nothing major. It would be nice to have some more formatting options in sermon notes but it works fine right now.

Great easy solution for app hosting

Oct 03, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Continuing to reinvent the wheel and create new options within the app.

Cons: Limited on who they partner with.

Overall: Aware3 is a great company for getting started with an app in the church world. They are constantly coming out with new solutions to problems I didnt even know I had.

Recommendations to other buyers: Great easy solution. They take care of the building and hosting you simply engage your congregation.

Great app, good value for money.

Jan 19, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy to use, good interface...the help from technical support is always fast and they are really quick to reply whenever we have issues or problems

Cons: Wish we could schedule items in advance, for example sermon notes and devotionals. Other than that it's been pretty solid for our congregation.

It has allowed us to easily be able to reach a group of people that we haven't been able to before.

Jan 16, 2018
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The Ease of Use - it is easy to quickly go in and update and it updates in real time, which is super helpful when information needs to be changed at the last minute.

Cons: It is a bit frustrating to have to continually connect with Customer Support to be able to add on features, take off features, or adjust the account in any way. It would be nice to be able to actually be fully in charge and be able to administer the account without feeling like we need to ask permission to change something.

Examples - It would be nice to easily add or delete admins to our account or quickly and easily be able to add features by just a quick click of the button instead of contacting Customer Service. Though the team is quick and friendly in it's response, it still feels like we're not in total control of our account.

Vendor Response

by Aware3 on July 02, 2018

Hey Adele! Totally understand what you mean, although we love touching base with you! :) We heard your feedback and have recently added the ability for admins to add their own features. Thanks for the review!

I think we have had a pretty good experience with Aware3. CS has always been two thumbs up.

Jan 16, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Pros: I like the customization is pretty easy on here. I like that there's a lot you can customize (I wish it was easier to add on features though). I also like that it's truly mobile responsive for all devices that I've tried it on. I like that it's helping to engage our guests and attenders in a very modern way.

Cons: I hate that it's not truly a multi-campus software. We have had multiple issues with campus information crossing over, and in turn had to buy a second account for our second campus. Also don't like that some of the features, like texting, is a paid add-on...wish everything was included if you offer it.

The custom app has been great for congregational engagement, and the giving interface is fast/clean!

Jan 19, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Our attendees have quickly and easily obtained the app through the text to act interface (or through app store). Having church info and forms at their fingertips has greatly improved our communication and engagement. Our previous online giving provider had a giving app, but only a few members ever used it. In the first months with the Aware3 app, we have seen mobile app giving increase ten-fold. It¿s too early for us to tell if overall giving has increased due to having the app, but we are very pleased that people are quickly beginning to use it, and that it is making online giving easier for them. The forms generator and notifications to admins are excellent.

Cons: The admin interface and report options are a bit clunky/weak. Online gifts can't be split between different funds. We have not been able to get geo-fencing to work for push notifications as attendees arrive to our property. The option for the app to sync individual profiles with our CCB (Church Community Builder) database did not work well for us. These weaknesses have not deterred our enthusiasm for and gratitude for the app.

Great company to work with!

Jan 16, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The best part of Aware3 is their integration with CCB. We don't have to create data in 2 places, it seamlessly syncs across platforms. The Text-to-act feature is amazing as well, we use that a lot! Customer service is AMAZING! It is great to have all of our information in one spot for our congregation to have access to.

Cons: The only thing that hinders us sometimes is that we have to ask for features by emailing customer support. They answer right away, but it would be nice to be able to add a feature without having extra steps.

Overall: We received a great looking app that fit our church's personality and worked like it should.

Aware3 has been an amazing online giving platform for our church

Mar 31, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Aware3 makes it easy to see our weekly online giving and they don't make you jump through any hoops to get to the data. I love the app that Aware3 provides along with the membership as well and the customer service has been phenomenal!

Cons: The only con Aware3 is that we are charged if our church doesn't bring in enough money, it's understandable though.

Overall: Easily see online giving and we've received a wonderful app for our church to use as well!

Vendor Response

by Aware3 on April 05, 2018

thanks for taking the time to offer a review - if you ever want to review all of our plans to make sure you've got the right fit please just contact our support team.

One of the best we have used.

Jan 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Contemporary graphics and great functionality! Outstanding support! They are very quick to respond and always helpful.

Cons: Works best when the user had the ability to format photos specific to splash pages. Would love custom downloadable graphics.

These guys got us an app that looks the way we want!

Jan 18, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We weren't locked into templates and the look of others. We got to be us. They went back and forth with us as many times as needed until we got what we wanted. To top that off, we have plenty of control and don't have to go through their help desk for every change. We've got our own access.

Cons: Some changes require us to wait until contract renewal to update. Not a big deal at all. This actually is very understandable to us.

Its been easy to use and the people really want you to be successful

Jan 16, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: You can set it up once and it takes care of itself. I don't need to continually be checking in on it. Customer service is SO quick!

Cons: Limited design (being a designer I want more control over what I can do). Having to pay extra for features.

App platform was exactly what we needed to share mobile media content with our congregation.

Jan 23, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: The App was easy to setup and the content management system was a great platform to push out our media content to our congregation. The dashboard is a great tool to show basic usage stats as well as online giving totals. Giving reports show details and integrates with our church managment system (CCB).

Cons: We've had few issues with matching online giving with CCB profiles, but support at Aware3 has always been helpful.

We love the functionality of our app and the updates and new features that are introduced regularly.

Jan 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Regular updates and new features, excellent customer service and responsiveness, seamless integration with our church admin software (church community builder), ease of use on the back-end, no programming required to create a great app

Cons: there could be some improvement in the user interface of the webpage where the admin customizes their particular app

Overall: Increases our interaction with our congregation (300+) and promotes better communication

Aware3 has been a great tool for our organization! We love using it to manage our app.

Jan 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money

Pros: Aware3 makes managing our app's content very easy and quick. Even though I have no experience coding, or managing apps, I have been able to do exactly what comes to mind when thinking of an edit because the website is so easy to use.

Cons: There is no real-time customer support. Sometimes there is an urgent issue and we have to send an email and wait rather than call or chat with a rep.

Our church started using the app a few years ago. It has proven to be a great tool for our church

Jan 17, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The versatility of the app is my favorite feature The app allows our church body to give online, listen to past messages, access the activities calendar, and watch videos

Cons: The newer features of the app tend to be a little difficult to understand I have been interested in launching some of the featured options in the past, but when I attempted to implement them, I had some difficulty understanding how to implement them

Out of the MANY app companies, I am so thrilled we went with Aware3. Great all around

Jan 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Customer service is fast and efficient. App is easy to use (once you get used to it) and it looks great.

Overall: The biggest is event signups (so people can signup for something right then and there) and the Notes section so people can take notes during the message.

Aware 3 has been a game changer for us. We became instantly better at connecting with our people.

Jan 16, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: The ease of use and the web access make it really attractive. It's thoughtful in its design and user-friendly.

Cons: It can be hard to build custom buttons and needs behind the scenes. The customer support is a great assist here.

Capterra-loader

Aware3 was easy to implement and has been an excellent addition to our communication channels.

Jan 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy to use and self-manage, but when support is needed, the team is extremely responsive and knowledgeable. They are constantly updating and enhancing features that are relevant and support our objectives. We cannot say enough about the incredible service we receive.

Cons: The only thing we'd love to see that is not available today is an embedded click to call and a different way to add our podcast feed. We currently use a Soundcloud workaround to solve both issues but it is not ideal.

Overall: The software helps us to stay connected to our members and improve attendance at our events.

Aware3 has been a huge asset to us as a small nonprofit organization.

Jan 17, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ability to connect with other platforms like our website and youtube has been a huge help. We also enjoy the great customer service we receive. It is great to reach all over the world to a very mobile demographic. The giving feature has also been a huge help to us.

Cons: The ability to get addresses from those who give. Would like to integrate our online registration to our app so they can register in both places downloadable in a format that could merge together but have not been able to do so.

Overall: The ability to connect to a very mobile demographic and another stream of giving.

I have been really enjoying learning how to use this software. The features are fantastic!

Jan 22, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I really like a lot of the features that this software provides. There are so many things that help our people get connected and stay connected. When we first started the app through the software, I didn't understand fully how to use it even though the support staff did a great job explaining stuff. Just not my cup of tea apparently. But since then, we have had someone else take over the app and there are things that he is finding that have taken us to the next level.

Cons: I didn't like how there was issues with not using the giving portal. We already were using one but wanted to still use the app software that you had and there was a little issue with not using it. Got through it though.

Capterra-loader

We've had a great experience with Aware3

Jan 16, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It's pretty easy to manage. We love the notifications and the Sermon Notes are used weekly. We also like that you have some flexibility to change the look and feel of the app with different buttons and icons if so desired. The Aware3 is also really responsive to user needs.

Cons: I wish that the sermon notes would automatically transfer to the Feature Hub. It's a small thing but sometimes I forget to do it in both. This is also the same with our Announcements. Wold be nice to have a bit of better integration with CCB as far as forms and profiles

Aware3 offers customizable solutions for our team while offering ease of use for our users.

Jan 16, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I do not know any computer code language. I only manage content on Aware3 products, but the interface still allows me to make any needed changes regarding our app, online giving platform, or custom forms.

Cons: My least favorite feature is the texting. We had already chosen a texting service not long before finding Aware3. If Aware3 texting would have been more compelling we would have possible switched to it, but what really kept us away was the inability to have a two-way conversation via text. We need to be able to receive inbound messages.

Love this app! Great features to help folks stay connected at our church.

Jul 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Love the online sermons, calendar feature, online giving. So many helpful aspects to build community and connectedness at our church. Also, the customer service is outstanding. They are always quick to respond and solve problems we have.

Cons: Not sure I can name too many things. We've had some minor problems with connectivity from time to time.

Vendor Response

by Aware3 on July 05, 2017

Thank you, Kevin. We love serving Midwest Fellowship.

Aware3 is perfect for our church giving us the ability to make an app that meets our needs.

Jan 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Customizable. We've never hit a point where we wanted to do something in the app and haven't been able to. Also all the ways it lets us stay connected with our church.

Cons: I can't think of anything immediately. One thing that might be useful is an app that lets an administrator such as myself log into my app from my phone rather than only being able to do that from a computer.

Awesome and easy is how I would describe what it's like to work with Aware3.

Jan 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The software does exactly what we need it to. Setup was a breeze thanks to their awesome team. The mobile app syncs perfectly with our management software. Furthermore, it has been just as easy to maintain.

Cons: Aware3 is always working on improving things, and we're glad they take our suggestions for new features and improvements.

I've enjoyed the ability to communicate consistently

Jan 22, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: I like text to swerve feature. It helps us send specific information to our congregation. I think the more we could interact with our church the better it would be for us. The CCB interface works well it just would be better if people could check in through the app too.

Cons: I think the look could be better. To intergrate graphics easier so that we can upload flyers and such. We need to be more flexible in promoting things within the app. The look of the app has to be more interactive from a design point of view.

This has been a fun software to use so far, and relatively timely customer support.

Jan 19, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: It is easy to use, easy format to understand. The navigation of the website has been really easy to follow, which has made it fun and user-friendly.

Cons: It would be a amazing to be able to have some moving graphics, or transitions, from when you click on a tile to when the next page shows up. Just to keep it fun and exciting as the user is navigating the app.

It is an average program. We were led to believe it integrated with our data base better than it did

Jan 16, 2018
3/5
Overall
4 / 5
Ease of Use
2 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: The customer support team replies quickly and works with you to a resolution. I also like their immediate updates.

Cons: Users often after to render their profiles when paying through or donating in app. You have to call customer support to add features that should be easily selected from. It is annoying and does not make sense.

Vendor Response

by Aware3 on July 02, 2018

Good news - we heard your feedback and recently released the ability for admins to add their own features! Drop us a note at support@aware3.com with any questions. Appreciate your feedback!

This is the first app I've managed, and even as a non-tech person I can do it easily!

Jan 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I love that our app pulls information from our database as well as our website. It makes my job of communicating over multiple platforms so much easier. And as church staff, I use the app on my phone as a quick-view tool when I'm not at my computer -- much better than trying to use the database website on my phone!

Cons: I am still learning how to add new tiles to our home screen, and it does not seem intuitive. When I'm doing something for the first time, it may take a couple of tries to get it right.

The customer service has been stellar. And in this day and age, that is extremely important!

Jan 19, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: I like that it integrates with CCB and YouVersion. Many features to choose from. They made it very easy to set up.

Cons: There are features that I wish the app offered. I like that sermons can be broken into series. However, the same is not true for podcasts. So all podcasts are grouped together and in a long string.

Ever since our church began using the Aware3 app, it's been phenomenal!

Jan 19, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The ease of updating the apps has been terrific. Our online giving has increased by using the financial portal. Users are able to connect to our website through some of the app pages, meaning that there is no duplication of material, but effective utilization of it!

Cons: Because of the nature of the App Store's updating policies, it's harder to make any systemic changes to the App (look and appearance).

Overall: Increased communication with church members, giving them further options for connecting, learning, giving and growing.

Aware3 has been a helpful addition to our church's media portfolio.

Jan 22, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: We like that Aware3 connects well with tools that we are already using, such as CCB, Vimeo, and YouVersion, and the app is well laid out for the user. We like that it allows us to use our own branding, and the admin side of things is pretty intuitive.

Cons: The app can sometimes be a little slow compared to other apps because of all of the integrations we have going into it. This is to be expected though, and it's not a reason not to use this product.

Overall: It was easy to integrate the tools that we were already using.

Aware3 has been a great mobile app for our church!

Jan 17, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I like that Aware3 is always improving on what they have, making it easier for us to use and giving opportunities and ideas for trying new things on a mobile platform.

Cons: It can be a little cumbersome to figure out how to use something new. Customer service is helpful but not always readily available since email is the only way to contact them.

Capterra-loader

Awesome experience with the whole process of implementation of the Aware3 system.

Jan 16, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The software was exactly what we need to achieve our goals. It was an easy setup and the Aware3 team walked us through the entire process.

Cons: The only con that I have is the outbound text option is ala carte which means it requires an additional fee.

Overall: It allows us to get information out to the congregation easily.

This is an awesome app...

Jan 16, 2018
5/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Value for Money

Pros: integration with church management software is awesome and like ability to see who gave and set up recurring gifts

Cons: ability to change design and would like to see more detail analysis of who is downloading..I see that our sermon notes are being downloaded but would like to see how many is sharing

We have been using Aware3 for the last three years to power our app. Very good experience!

Jan 16, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It is really easy to set up your app, change artwork, add features, etc. Plus, customer support is excellent!

Cons: Though they've made some upgrades to make the app look more sleek and modern, it doesn't compare with some of the other app software out there in having that "modern, young" look.

Overall: We have our app powered through this software.

We were slow getting started with the app but once we learned how to use and got started, we love it

Jan 21, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: To be honest I have a media director that I just tell what to post and when so I don't interact with the software at all. I don't hear any complaints from him or suggestions to find something else so that's a good thing

Cons: Android phones do not get the full message on their phones. It only displays 6 buttons at a time so if a user doesn't scroll they could miss something we offer.

Overall: We can get important and urgent info to users like weather issues. We can send reminders out if we have important events

I like the software.

Jan 22, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy accessibility. User friendly, not hard to figure out how to use. I can get the information I need regarding giving very quickly. All the information is easily stored where I can access it.

Cons: I had to call or have members alert me about issues they were having logging into the portal. I would have liked to have received an error message if someone was trying to set up a recurring gift and was having difficulty doing that so I could help or at least tell them who to contact to get help. I would like to have more options to filter data other than those listed.

Overall: Makes it easier for members to have an accounting of what they give.

Great app for our church!

Jan 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Features, look and feel, ease of use, all of the apps work well, the congregation all use it. I love the ability to add custom graphics.

Cons: Can't think of any major cons. Price is a little high, but cheaper than other companies. This is the best one of all that I have reviewed.

Aware 3 is very user friendly and robust in it's features. A great bang for your buck!

Jan 16, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: It makes online and recurring giving so easy and has helped us weather the lean winter months when people can't attend due to weather, sickness and vacationing. The customer service is also second to none; very responsive and helpful.

Cons: If there is a con it's the fact that there are so many functions and features that it can get a bit overwhelming at times. Also, the push-to-notification feature is a bit clunky and limited in its usefulness for our purposes.

Good Platform, pay attention to the design and set up

Jan 16, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the functionality of this software, it does everything we need and more. it has been a great tool to communicate to our church membership important information

Cons: Time to load in the home screen, when you are not tied into the internet or in a marginal reception area the time to load the home screen can be longer then I would like

Overall: Increased ease of communication with our membership, numerous way to share information and events, additional methods for the paperless generation to give.

Our church has used Aware3 for our app for 2 years. We are pleased with their service.

Jan 16, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Integration with CCB is the #1 reason we use Aware3. It has increased ministry engagement tremendously.

Cons: We appreciate that Aware3 continuously rolls out updates and improvements, but the new features seem to always come at a monthly cost, more than we want to pay. Before long you feel nickel and dimed.

Capterra-loader

I'm not a techie, but have been able to do everything needed to make our church app function well.

Jan 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use, able to even do tailor minimal coding for the notes feature.
Looks really nice and accessible.

Cons: Not sure I have a least.
Maybe some plug and play artwork or a template for cropping art to the appropriate sizes.

Overall: More opportunity for engagement of parishioners.

We use this platform for our app

Jun 05, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to navigate through the site. Gives us insights and a dashboard with statistics on usage and giving through their platform. Easily integrates with our CHMS.

Cons: Cannot use our own merchant processor, and must use theirs for card processing. We could save money if we were able to switch.

Vendor Response

by Aware3 on June 29, 2018

Hi Chandra, It's good to hear you're liking our integrations and reporting tools we provide to gather more insight into the success of your app! I do want to clarify you're welcome to use your own processor -- happy to further discuss plan options. Please feel free to drop our Support team a note, Chandra.

Invaluable to our Church

Jan 16, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: We find this app very versatile and makes us more responsive. It is simple to use for most of our members.

Cons: We are in the shadow of Microsoft and even though Windows phones are on the way out it would be helpful to have some presence on that platform.

Aware 3 helped us create an awesome app to get our people connected! Real connection is priceless!

Mar 07, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: I like how easy it is to customize the software to our context and brand. We are so extremely particular about how we want all of our events, ministries, flyers, invites, and any sort of communication to feel and aware 3 let us create something that was just for us.

Cons: The software is really great overall! Sometimes it is slow and I wish we could see some better analytics from the usage of the app, but other than that it is amazing!

It is a great resource for our church family! It helps keep us connected.

Jan 16, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The flexibility and ease to use the software. It has helped make giving and registrations a breeze at the church! It is simple to use and a great tool to give our church family access to all sorts of information to stay connected!

Cons: I don't like that each person has to update their profile in order to receive information through text to serve. I would it to automatically be set to include everyone's number without the profile set up.

Excellent, easy to use church app.

Jan 22, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The customer service is top notch. I had an issue with images not displaying correctly in some of the subcategories, so I spoke with customer service and in a little over a week they issued an update that solved the problem. An update based on the concerns of one client...amazing!

Cons: When used in conjunction with Quick Connect (church software), the profiles that are put in are not saved, but that is most likely a software error.

Good technology but limited because of outside factors

Jan 16, 2018
3/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: The different options we have to use it for is great. Payments, calendar, notes, etc. All of that is great.

Cons: Our main reason for getting an app was so that we could have people listen to our sermons via the app easily. However, because of how it syncs from iTunes and because that takes over a week to do, no one actually uses it because the sermons are always out of date and not available when people need them.

Overall: Looks good and give you an app presence on smart phones without paying a ton of money.

Vendor Response

by Aware3 on July 02, 2018

Hi there! Thanks for the detailed review - glad you're enjoying our various features! We have seen instances where Apple has experienced delays between being visible in the native iTunes app and the web-based version of iTunes. The moment iTunes updates your web preview, we reflect the same in-app. Another option is to linking to the podcast through a web view, so there are no delays with waiting on Apple. Please reach out to us at support@aware3.com if you have further questions!

From first seeing aware3 to implementation to roll out, they were 109% in our corner.

Jan 16, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Ease of set up for our staff and ease of use for our clients. From start to finish there was good communication and tremendous support. We met all deadlines and the rollout was easy for our clients. We had over half of our congregation download the app during the first week.

Cons: Cost. It is worth it in this digital, phone-app day, but it is still somewhat expensive. We had to shift some things around in the budget, and all our staff chipped in from their respective areas. We made it work, and I'm glad we did. But it took some maneuvering to get everything going financially.

Great app with excellent support!

Jan 16, 2018
5/5
Overall
4 / 5
Ease of Use
1 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Ability to sync with our church management software. Being able to engage people through the Notification Center and setup timed messages.

Overall: It's pretty user-friendly. Adding additional features for engagement can increase the monthly commitments.