Who Uses This Software?

Today we serve churches, schools, and other communities of all sizes across the US and Canada. We serve communities of 25 up to 22,000.


Average Ratings

274 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $99.00/month
    See pricing details
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online

Vendor Details

  • Aware3
  • www.aware3.com/
  • Founded 2013
  • United States

About Aware3

From community engagement platforms to mobile giving and beyond, we partner with churches, schools and more to bring people together in the digital age. In short, we develop technology that powers community. Build exactly what your community needs with our platform. Our customizable mobile app and other digital tools works to magnify your mission. Gain real-time feedback with polls, enable your members to give from anywhere, and spread your mission through podcasts, videos & more.


Aware3 Features

  • Accounting Integration
  • Attendance Tracking
  • Built-in Accounting
  • Child Check-in
  • Event Management
  • Member Directory
  • Member Portal
  • Multi-Site Management
  • Online Giving
  • Pledge Management
  • Small Group Management
  • Volunteer Management

Aware3 Reviews Recently Reviewed!


Capterra loader

Great App Builder for churches

Sep 28, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It's easy to update different elements in your app. Adding notes, updating and adding sign-up links, sending push notifications to users. There are a lot of ways to use these features to reach people at your church and you don't have to be super 'techy' in order to get them to work.

Cons: One of the things I have found to be an issue is the way android phones (I can't confirm the way iPhones work with this) receive the push notifications. If there's more than 10-15 characters in the push, then my android devices just cut off the message so I can't get the full message right away. I will say when you tap on the message you can have the user go to a specific part of your app or go in and read the whole message, but I have other apps that send push notifications and you can swipe down to see the whole message. That would be a great addition to the push notifications feature.

Overall: Any time I've had a problem or a question about a particular part of the app building process, I've reached out via email and Aware3 has always gotten back to me within 24 hours and they are always very helpful and very upfront about what can or cannot be done. They are a great team to work with!

Vendor Response

by Aware3 on October 08, 2018

Hi Michael!

We're blushing :) Thanks for the kind review. It sounds like your church is getting great use out of the app - just what we like to hear.

We'll pass your feedback about Android push notifications on to our team. Always appreciate your suggestions! Thanks again for the review.

Capterra loader

Constantly getting better while remaining affordable

Sep 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Aware3 is constantly rolling out new updates to their software. I love how they stay with current trends, and they seek to provide features that are so beneficial to churches. Further, you cannot beat the price you pay for an app and online giving solution. They are top tier in customer service, technology and affordability.

Cons: Being a smaller company, there have been times we would have liked quicker communication; however, this is a minor complaint. They are not waiting days to reply in that case, only hours. That is acceptable unless it is urgent to you :) I have zero legitimate complaints about Aware3.

Overall: Aware3 assists us in providing a safe, secure online giving solution for our church. It is an easy-to-use giving portal that allows the end user control over their giving. They also help us to provide an instantaneous way of reaching out to our church members via the app for our church.

Vendor Response

by Aware3 on October 12, 2018

Hi Philip, thanks for giving your feedback! We're always looking for ways to improve and stay on top of the latest trends! We're so happy to hear how your church has benefited from your app. :)

Been a fantastic company to work with

Jan 16, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It integrates with Church Community Builder (CCB), which is a big win for us. I also really like the simple button layout. It's very clean and easy to navigate for users. I haven't heard one bad thing from a congregant, and we have a couple thousand downloads.

The company has been great to work with. Very responsive with support and listens to ideas.

Cons: I feel like some things work differently between Android and iOS, like push notifications. They don't clear on Android when you hit them. They must be cleared manually. Also, clicking a push notification doesn't take you to the message. It simply opens the app. Kind of annoying to click the notification, it opens the app, then I need to go the menu to view notifications, then click on the notification to read it, then go back and manually clear the notification from my drop-down on my phone.

Overall: This connects us to our congregation. They have easy access to forms, calendars, sermons, and a barcode for checking their kids in. For those that have created a login in the app, when they update their info it updates our database. Huge win!

The app is way easier to navigate and find things on a phone compared to our website. This helps church members not grow frustrated when they want something quick and easy.

Aware3 is top of the line. They understand our congregation and their needs.

Jan 16, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money

Pros: The software is incredibly simple to learn and use. The dashboard is easy to navigate and changes apply in real-time. Our church loves how they can easily navigate the app and find whatever they need. One of the HUGE benefits for us is that the software partners with Church Community Builder without any issues. We use CCB for everything in our church from finances to volunteer scheduling to mass emailing. The forms we build integrate with the app will the ease and it's really improved our communication overall.

Cons: The only thing that I'm not crazy about is having to contact support each time that we need to add or remove a tile. It would be nice to have an option to choose a tile, a template for the tile and then add it to the active tiles already in the app.

Overall it's great solution.

Jan 16, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The base app is very affordable. It's integrated with our church management system (Church Community Builder), which allows us to have a greater level of engagement. The features are easy to use and understand. I like that Aware3 continues to add feature and functionality to the app. It requires very little management and oversight once you get everything setup.

Cons: My biggest complaint is the pricing structure. I really don't like that some feature cost extra to get. I feel like if you pay monthly for the app, any update/upgrades should be included. As an admin, I also wish that I was able to add more feature tiles myself. The process of getting feature tiles added to our portal is a little clunky. Also, our geo-targeted push notifications don't work. They did 1 time, and have failed multiple times.

Overall: It's a low maintenance mobile presence. It makes it easy to provide a mobile solution to churches that otherwise wouldn't have one. We have a higher engagement level due to the integration with our ChMS. The customer service is very responsive.

Great Process and Team. App works fantastic for our community.

Jan 19, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: I like the ease of use and maintenance. I am not super technical, and feel very comfortable changing things. I like that the updates happen quickly. I like the wide variety of different access buttons, and the ability to send push notifications in a variety of different ways.

Cons: That you have to use their financial software to access the text messaging. We are locked into contract with someone else and it is working well, and we would love that feature. I also, wish that I could add or subtract buttons based on my need, and not have to access a customer service rep to change my available buttons. Sometimes I need more one time link buttons.

Capterra loader

Aware3 -- best app company for churches!

Jan 19, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Aware3 offers an incredible product at an affordable price. The first app company our church went with offered an app for free with only a minor monthly fee. too good to be true, and the company closed. Aware3 understands what churches want and keep the price at an affordable rate while providing great functionality. Thanks for keeping us up-to-date, and for helping us with our mission. We absolutely love and believe in Aware3.

Cons: At times, we find ourselves wanting to do something and find some limitations inside the app. However, the staff at Aware3 have always been willing to help us make our dreams happen and work alongside of us until we have what we desire.

Overall: Ease of instant communication with our church members, ability easily get media content to our members, offer great online giving that is both simplistic and mobile

Capterra loader

Great app for small churches

Jan 19, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This app functions very well and has some very good features for a church that does not have a big budget for technology. It is very affordable. Service and support are excellent. A church can get all the main things a church would want to have mobile device accessible with the Aware 3 church app.

Cons: Features and Customization are limited compared to the leading church app. This is the only con, in my opinion, and a church could not go wrong with the Aware 3 product.

Overall: Paperless church, make sermon notes available with the ability to take notes, watch past sermons, online-giving, calendar of events, send out questionnaires, send out notifications,

Church app

Sep 21, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: We like the professional look and functionality it gives our church.

Cons: Customer service...can't talk to a human...have to email and middle little way through on our own when we have a question/issue.

Overall: Would like to be able to talk one on one with someone over the phone. I feel that once we signed on that we were on our own. I do NOT like having to email someone and wait on a response that usually ends up consisting of a link or or a cut & paste response.

Vendor Response

by Aware3 on October 11, 2018

Hi there! Thanks for taking the time to leave a review. We're glad you're enjoying the look and functionality of your app!

Our team works primarily through ticketing - this way your request goes to the entire team to ensure speedy responses. With that said, we're more than happy to jump on the phone if there's something that would be more easily solved over the phone! Please drop us a note if you'd like to chat - support@aware3.com. Thanks again for the review!

Update my previous review

Mar 11, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Update on the Apple-Google changes. Our IT guy worked closely with Aware3 and Apple to solve the issue. Rep. is very thorough and his documentation of the resolution was shared with Aware3 to help others get through the process. Just want to say thank you to all parties, Rep., Aware3 and Apple for getting it worked out. Very happy with our results.

Cons: They are a developing app and there are many good features revealed on a regular basis.

Overall: Absolute a great company with the best customer service!

Vendor Response

by Aware3 on March 13, 2019

Thank you so much for taking the time to leave an update... glad we could be part of working together to solve issues.

Aware3 provides one of our most valuable tools for interacting with our members and guests.

Jan 16, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The variety of features, ease of management, and integration with our backend database make this an ideal tool for our congregation. I love being able to quickly integrate existing tools from our website and CCB installation into our mobile app without having to manage multiple setups and multiple data stores. The support team is also very friendly, knowledgeable, and efficient.

Cons: I wish we could get updates more regularly - it is a bit frustrating to hear that a new feature was added that we could benefit from, but then have to wait 6 months for our next update.

Capterra loader

We were looking to get a phone app for our church, along with online payments, and Aware3 did both!

Jan 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: For one low price, Aware3 provided us with both the phone app our church was looking for, along with online payments - even with a guarantee that we would receive at least as much or more in online payments as we'd be paying each month. We receive FAR, far more each month than we are paying for the phone app! Also, their online access to the features of the phone app are very easy to use and change whenever we need to. We are very happy with this software!

Cons: What I like least about the software is on the payment processing side - there is no easy way to edit our donor's information the way that we'd like to. For instance, if someone has a recurring payment but needs to change their credit card, the only way to accomplish that (that I've found) is to cancel the old transaction and create a new one with the new card. Another payment processor that we use gives us full access to our donor's records, where we can change their credit cards for them, update their payment amount, etc.

Overall: Having a phone app for our church, along with payment processing.

Very impressive feature set, with a comparatively low cost (vs. the competition)

Jan 16, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: It integrates pretty darn well with Church Community Builders, our church's CRM solution. The key for us is the ability to send notifications to mobile devices, which Aware3 delivers at a price much less than that of the competition.

Cons: If I were to complain about anything, it would be that some of the features (live polling, chat, and outbound text) seem to be priced higher than their value. But we just choose not to use those features. I hope Aware3 doesn't use that as a model going forward...that the newest developments will only be available at higher pay tiers (vs. being included in the existing subscription cost).

The geo-targeted notifications are very hit-or-miss as well, although I understand that this may be more of a carrier problem than an Aware3 problem.

Finally, as a bleeding-edge Android device user, it sometimes get the feeling that the Aware3 app is designed / tested with Apple devices in mind first. But they've been very responsive about responding to (and fixing) Android bugs.

Capterra loader

Our experience has been really wonderful! With giving and the app, our church has been blessed!

Jan 16, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love how easy it is to give! People find it so easy and they are surprised when they can simply text to give or use the church app. The church app has also been a blessing because people can use it for sermon notes and announcements! It has completely changed the way we preach the Word of God!

Cons: I wish the giving page (on mobile and desktop) would look more secure and more customized. I know you are trying to give it a clean look, but it's almost too clean. Having a statement, an image, or something, showing that it's secure would be wonderful! Also, I don't like how the downloads stat on the dashboard is not accurate. I wish I knew how many people actually downloaded the app and how many people use the sermon notes, and maybe even who has used it.

Overall: Giving became easier and increased and we get a church app! Very cool!

Great church app that's priced well for the features.

Jan 16, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The app they gave us is easy to update, looks good, and does everything we need it to. Their video, rss feed, form, and calendar options all integrate nicely with our systems, and anything that doesn't have a direct integration, you can link to your website seamlessly. It's great.

Cons: Would appreciate some different or more flexible visual options. The current look works for us, and I feel we've done well with it, but I feel it could look better.

Overall: Great functionality at a solid price point for our needs.

Capterra loader

Great app for churches

Sep 28, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The features of the app are great for churches - you can include sermon notes, your church calendar, announcements, Check-In, online giving and more. The interface is very easy to use to manage it as well.

Cons: I wish that there were some way to have a Member Directory included so church members can interact on the app. There is a chat feature, so that is nice.

Overall: Aware 3 has been a great company to work with. They are very quick to respond when I email or call, and they were very helpful in getting the app setup.

Vendor Response

by Aware3 on October 01, 2018

Thanks so much for your feedback, Barry! We recently added a member directory to our feature set - please reach out to our team at support@aware3.com for details! We really appreciate your review.

Great for "start-ups"

Sep 21, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: If you're looking for an app that you can launch quickly and easily, then you must consider Aware3. High level of functionality, but simple to set up.

Cons: Being able to set up the push notifications so that the entire messaging can be seeing when people receive the notification on their phones.

Overall: We have had a good experience with Aware3. The app runs seamlessly with never any tech issues.

Vendor Response

by Aware3 on October 12, 2018

Thanks for taking the time to leave a review, Krissy! We're happy that you're loving the simplicity and functionality of your app.

Aware3 app for CP

Oct 01, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: It was great that we could design the app to match with our existing logos and look. It's easy to navigate and use the different buttons (forms, calendar, listen to podcasts, watch videos, etc.).

Cons: The first time you give using the app, you determine how you give (credit card or checking). It's nice that it automatically fills that in on the second use, but is difficult to switch if you don't want to give using the same method later on. And, for some reason, our "Give" button isn't even showing up right now; instead, I have two "Listen" buttons. ??

Vendor Response

by Aware3 on October 08, 2018

Hi there! Thanks for taking the time to leave a review. So happy to hear that you found the design process easy and are enjoying the features.

Please send us a note at support@aware3.com so we can take a look at your Give feature! Definitely want to make sure donations are coming through seamlessly. Thanks again for your feedback!

Aware3

Sep 28, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ease of use and setup. It's easy to manage features and quickly make changes.

Cons: I wish there were tighter integrations with Church Management Software (CCB). Profiles should be managed in CMS, but Aware 3 forces you to create a profile then reconcile.

Add and removing app features should be allowed by the church administrator. Not all features can be managed. There should also be a "preview" feature after making changes before pushing it out to live app.

I also wish the app can get updated much more frequently.

Vendor Response

by Aware3 on October 01, 2018

Hi there! We really appreciate your review. Admins are now able to add most features in the management portal (a recent change!) - please reach out to us at support@aware3.com so we can take a quick glance at your account and make sure all looks good!

While we're limited by CCB's API, we appreciate your feedback about this. Thanks again for taking the time to leave a review!

Capterra loader

Best app software out there for churches!

Jan 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Integrates seamlessly with our database system CCB), Customization features are almost endless. Customer support is the bomb!

Cons: If you are looking for an app that doesn't require any effort, this isn't it - it won't magically do what you want it to do. But it's almost there and the thing I like is it offers you control of some design, interface, and customization. Most of the rest are what they are and you can't change a thing without jumping through lots of hoops.

Aware 3 does an awesome job keeping people connected to the life of our church!

Jan 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Easy to use, great customer service, friendly back-end software. Aware 3 keeps adding additional features such as the sermon notes which are a great way to keep people connected to the church and growing in their faith.

Cons: We would always love more features - but there really aren't many negatives. Could the podcast interface be improved slightly with more functionality? Better iPad interface so the screen will rotate? Maybe more integration with CCB?

I've Worked with the Worst and the Best...Aware3 is the Best

Sep 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Its very simple to use. The team offer options to work around anything that isn't built into the system at the moment to get to our end goals.

Cons: I would love to have a character counter for push messages, which I have suggested. I post a daily scripture and have to take it to an online character counter first before I can determine if it will work. Also, 130 characters isn't enough for an important announcement.

The iPad orientation doesn't automatically see when I'm in landscape mode (even at the outset being at landscape), requiring that I turn my iPad back and forth several times before responding.

Overall: Outstanding! Everyone is very nice, helpful, and open to suggestions. They also helped me to create a work-around solution to the way that I was using one of the functions to best suit the design of our app and the needs of our congregation.

Vendor Response

by Aware3 on October 11, 2018

Hi there! Glad to hear that we're able to meet the needs of your congregation in the best way that works for you. We are always open to more suggestions at support@aware3.com - thanks for the feedback! :)

Review for Aware3

Sep 28, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: The ease people have to give online and the integration with Church Community Builder.

Cons: The people profile section is unclean and disorganized. People just keep creating profiles that need merged. I experienced glitches with trying to merge profiles.

Wish I could search transactions by fund. Wish the Campaign could have more than 1 fund linked to it. I especially would like Aware3 to be able to automatically count gifts given to a FUND that is linked to the Campaign to he total given amount (even if the giver did not choose "Campaign.")

Overall: Customer service is great. Experienced some minor glitches. Pretty easy to use over all.

Vendor Response

by Aware3 on October 08, 2018

Hi Jasmia - thank you for the feedback! These are great suggestions and we'll pass them on to our team. Please reach out to us at support@aware3.com so we can troubleshoot the issues you're experiencing with merging profiles. We're here to help!

Aware3 Review

Sep 21, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: I like the ease of use and also reporting features of Aware3.

Cons: For quick customer service questions I would like a phone number to call rather than email.

Overall: We like the feature of being able to offer an online option for online giving.

Vendor Response

by Aware3 on October 11, 2018

Hi Johnnie! Thanks for the review. Glad you are loving your online giving!

Though we work primarily through ticketing to ensure the entire team can see your request and work to get you squared away quickly, we're always happy to jump on the phone if you want to chat :)

The experience has been great!

Jan 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The easy to use and assemble interface makes it easy to go from zero to ready in no time. The app is also constantly updated and the new features are always welcome.

Cons: As with most church-related app vendors, I find it a bit overpriced. As a software engineer it's difficult to justify hosting prices that most vendors charge. Aware3 is a bit more affordable than others and we use it for the overall cost/benefits.

Simple from the Start

Sep 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Not being a "techie" I appreciate that Aware3 has made a great app that doesn't really require anything of me. I update the website, and Aware3 pulls information from there. It's easy! People are giving more since we've been using it. They can set up payment plans and forget about it, knowing they have their tithes and offerings automatically withdrawn every month. They have always been prompt to respond when I've had a question, but those have been few and far between because they make it simple from the start.

Cons: There are a lot of options that we simply don't need for our congregation's size, however, as we grow I can see how all of them will be beneficial.

Overall: It's easy and the people are lovely.

Vendor Response

by Aware3 on October 12, 2018

This makes us so happy, Renee! Your comments have hit on what we aim for as a company - to provide an accessible, easily customizable app, and to make it simple for your community to give and engage with one another. Thanks for the kind words! :)

Great app and a great company

Jul 06, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: We love this software. It's our fist experience at having an app for our church, and it has definitely had an impact. We've seen an increase in giving and all around engagement, and it's a great tool to be able to communicate with the church.

Cons: It was difficult to pull the trigger on the monthly cost of the app, but we have seen the benefit just in increased online giving alone

Aware is Quick and easy to use

Sep 21, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

2 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I like that it is intuitive and easy to use.

Cons: I wish that it integrate with more software like our Rock RMS system so that I did not have to complete double entries.

Overall: Aware has been super easy to use and it is quick. I have had little to no issues while using it.

Vendor Response

by Aware3 on October 12, 2018

Hi there, Thank you for your feedback! Great to hear you are enjoying how easy your app is to use! Don't hesitate to reach out with any questions or concerns.

Great and easy to use

Sep 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love how easy it is to get things rolling, and honestly for the price, it's a great deal!

Cons: I don't like that you're limited in design choices, but I think that's to be expected with such an easy to use product.

Overall: They have EXCELLENT customer service and are extremely responsive.

Vendor Response

by Aware3 on October 25, 2018

Hi there! We happy to hear you've had a great experience getting set up! Thanks for taking the time to give your feedback :)

We've been very happy with this easy to use (yet fully functional) app.

Jan 16, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to update and use, looks very professional, we have been very pleased with how quickly and professionally the team got us up and running, the communications features have been great too. Overall...very pleased...lots to like. :)

Cons: Some of the communications features were free to begin with (included) which have now become something that you have to pay for. The texting communications features, give by text, etc.

Overall: Love the app. Aware 3 allowed us to step into the world of apps for a low price yet maintain a very professional looking app.

Great experience and quality product.

Jan 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We appreciate Aware3's ability to improve with advancements in technology. There are so many features that have improved the way our church interacts with people. The giving is especially good, and we use the push notifications all the time.

Cons: The geo-targeting feature does not always work, but everything else works great. We wouldn't have chosen it if it didn't.

Overall: Giving has gone up. We have more people using repeating gifts. Interaction with visitors has improved, and it is extremely helpful in getting the word out about important events.

They've been great for our online giving for the church here in Virginia Beach.

Jan 16, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: Ease of use for people giving, as well as the capability of covering the processing fees. It's been great to see that our people can give to things that matter and it has drivenour giving to be at 87% giving through online and the rest from directly in service (cash/checks).

Cons: The mobile app that comes included is solid, but limited in some of the things we'd like to do. But it's not the end of the world. We will still use the giving side and probably move to a web application. It's not bad, but there are some different things we'd like to do with it. One hurdle is getting the new person to download an app. It's easier for them to go to a link at any time. We've found only 60% of people have gone to download an app, while 78% will go to a link and save it to their home screen. Again, nothing against the mobile app, but we want to maximize engagement.

Capterra loader

It is the Best App for churches for the money out there.

Jan 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: It's easy to add your own personalized stuff such as weekly or monthly events. I like that we can have people sign up on the app because we want people to use it for everything LifeQuest that we do. Another words no more written sign ups please....................................................

Cons: Really no cons that I can think of right now. I you forced me to I would say continue to add more ways to personalize the app to the particular church and business that you are working with.

Aware3 Review - I love this software!

Sep 21, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: This is so incredibly easy to use and it is very user friendly! We had a transition in our organization and I learned how to do this in no time!

Cons: Sometimes there are glitches with adding different pictures to the app.

Vendor Response

by Aware3 on October 11, 2018

We really appreciate your feedback, Michael! If you ever have trouble adding pictures our team is always happy to help at support@aware3.com.

We use Aware3 for our church app and it works well for everything we require.

Jan 16, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: In the time since we started using Aware3 for our app the amount of customization has increased quite a bit. We love the app and our church members use it frequently for many different things. I really like the mosaic style and how easy it is to change the layout of the app.

Cons: The UI isn't as smooth as I would like sometimes and I wish that I could customize the transitions between pages a little bit. Moving backgrounds or animated tiles would be a really cool design addition as well.

Customer support is outstanding! Quick response!

Jan 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use, easy change from previous app. Online giving is another big step from the App we were using before. Fulling integrates with our other online solution.

Cons: We would love to be able to reorder the fund listing on the giving app. Other than that all is great!

Overall: Online giving through the app. Ease of use. People are actually using the app.

Need a church branded app? This sofware is for you!

Sep 04, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Once you set up your church branded app, it is EASY to make changes. Their customer service and help is user friendly! We have implemented this system - and as a user and administrator, this product fulfils a specific need for us.

Cons: Sometimes Android users find this app cumbersome. It is set up more for Apple/IOS users. For example, Android users have to manually clear notifications.

Overall: This app easily connects us to our congregation. Push notifications, uploading documents, sermon notes, etc. NO PROBLEM!! We find that many people use the app more than our website.

Vendor Response

by Aware3 on September 09, 2018

Hi Mandy! Thanks for the awesome review. We really appreciate you taking the time to give your feedback. So glad to hear your congregation is able to connect using your app. :)

Strasburg community Church

Sep 28, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Aware3 has really helped us develop much better connections with our church attendees during the week and they've been able to better connect with us.

App features are easy to use and navigate and provide a wide variety of resources for both the casual user and the in-depth user.

Cons: Nothing really. We really don't have anything negative to say about it.

Overall: Aware3 support has been fantastic. Anytime we've had an issue or even a dumb question they've been there to help out.

Vendor Response

by Aware3 on October 01, 2018

Hi Steven! We're blushing :) Thank you for the kind words. Our team is so excited to hear that you've experienced improved connection and communication in your church. Thanks for taking the time to share your thoughts!

Capterra loader

One of the best decisions we have made

Jan 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Aware3 has great customer service, is constantly improving the app, and has already provided an app that is very conformable to your church's needs.

We love the adaptability of the app and are very happy with the financial side as well.

It integrates perfectly with our CCB and we have high utilization in our congregation.

Overall: A great way to connect with our church family for a low investment. It solved so many of our communications problems, and they continually work to improve their product. Love them!

The overall experience has been phenomenal!

Jan 16, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like how it can communicate with CCB. This helps us a ton in our ministry. We heavily rely on CCB, so to have a tool that allows our attenders to interact with our CCB accounts is very helpful.

The give feature is very nice. It makes it quick and easy for someone new to give. We had a church financial guy come to our church and he tested out online giving experience and he was very pleased on how easy it was to give online.

Cons: I think the app loads a little slow sometimes which make it not 100% reliable. It sometimes creates duplicates of user accounts.

Overall: Our online giving increased. We are able to communicate with over 1600 devices through push notifications.

Results look great. Getting there can be some work.

Jan 16, 2018
4/5
Overall

2 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: I like the layout options and the ability to have however many icon selections I desire and ability to place them in the order I want. There is a nice variety of options already to go. options can be hidden very easily and new ones created in a breeze. Dashboard is very helpful with great information on what people are selecting and spending their time on.

Cons: We would probably do a lot more with this software if it was more user friendly. Changing the icons for us took lots of photoshop work and importing. Setting most of the options up is an above-average job and can eat up some precious time. I would love to have some of my part-time staff doing updates but it would be a large learning curve. Having an IT and design background has been helpful but still face some challenges with this.

Aware 3 Review

Oct 03, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

2 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: User friendly, I'm able to communicate easily with my audience in a professional manner.

Cons: I use the push notification feature often. I don't care for the 130 character limit.

Overall: Overall it has been a positive experience. The only issue I had was when it was time to renew and Apple had a new renewal process, which required me to deal with Apple directly. It turned out to be a very lengthy process due to Apple's processes and the Aware3 people were good about communicating with me and responding to me through emails. However, there were several times I preferred to speak with someone over the phone and I was never able to after asking for a phone contact repeatedly.

Vendor Response

by Aware3 on October 11, 2018

Hi Maris - thank you for your feedback! Apple's new rules have made things interesting for all of us. Thanks for bearing with us as we got through the update together! The good news is that the Apple Developer Account setup is one-time process, so it should be smooth sailing moving forward.

Of all the app providers our church researched, Aware3 is hands down the best!

Jan 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Great value for the price

Superior, professional look

Super easy interface

Relevant, up to date features

Knowledgeable support staff

Quick response time on email questions

Overall: We can't choose our own online giving platform. Although I realize that is the reason Aware3 can offer such a good price on the cost of the app.

Our church app has been a very valuable tool for our church. The congregation loves it.

Jan 16, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It's easy to setup. For a small church like ours, it's one of the most affordable solutions available. The payment plan we were initially on, made it possible for us to even consider a church app.

Cons: I would've loved a quicker update cycle instead of the twice-yearly cycle currently used. It would be nice to be able to setup sermon series in the listen feature in the same way that's now available with video feature. The forms creating tool needs more features such radio buttons, ability to resize text boxes and lay them out side by side if needed. At this point all forms element can only be laid out one over the other.

Overall: Our congregation has been able to stay connected with the church and our various activities through the app. Many people are able to hear the audio sermons or give their offerings even when the missed a service.

Customer service has always been very helpful and prompt and they look for ways to improve.

Jan 22, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The app integrates with our church database system data base and I am the bookkeeper so the easy of identifying credit card transactions that are processed through the app is really nice.

Cons: Don't really have any major cons. Again as the bookkeeper, the only thing that I can think of is it would be nice to have a settlement identifier for the credit card transactions that are processed through the app. I run a transaction report out of CCB and the transactions that come from the app do not have a settlement number so it makes it a little difficult to batch them together to match a deposit, but it usually isn't to difficult.

Overall: The integration of the app with Church Community Builder.

We have loved working with the Aware3 team and have had a great experience thus far.

Jan 16, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I love how easy it is to edit the content on our app. I don't have to contact someone every time I want to make changes. It's user friendly and straightforward.

Cons: It can seem clunky at times, and the fact that it is inextricably linked to CCB makes it less desirable if we ever wanted to switch databases.

Overall: Instant app giving, virtual sermon notes, and an easy way to access the sermon recordings. I also love being able to link to our website, Facebook, database, etc.

Outstanding app! Full of value! Easy to use & easy to maintain! A must have in today's digital age.

Jan 16, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Ease of use. Simple to maintain & set up. Overall look and feel are amazing. Provides great value for the money. Customer service is quick & responsive.

Cons: Needs more applicable features. Hindered by the inability to add some things. Would like some areas that could opened up for more personalized use. I have no use for certain functionality that's built in to tha app & but would love to have space to create our own functionality.

Capterra loader

Great Product, Great Support = Low Stress

Jan 22, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy setup

ChMS Integration (CCB, PCO)

Easy Giving

Powerful Customization & Integration (Church Online Platform, RSS feeds, Vimeo)

Useful Core Features (Live Polls, Podcast)

Cons: Price

Push Messages are not reliable, particularly geotargeted.

Sometimes Updates Cause Limited Functionality on older devices

Overall: Allows us to deliver loads of content to mobile devices. Allows easy giving from mobile devices. Great integration with multiple sources of information.

Great product

Sep 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Pros: Easy to use , user friendly, good customer support a

Cons: Could have more features and could be more customizable

Vendor Response

by Aware3 on October 08, 2018

Hi Phillip, we're glad you're having an easy time navigating the app! We are always thinking of ways to improve our features and offer more, feel free to shoot us some ideas at support@aware3.com :)

Overall, it is user-friendly and has helped stream line our transaction.

Jan 16, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Easy of integration into CCB. Dashboard makes it easy to see trends. Lots of information readily available.

Cons: Reports are not easy to run. Have to create unique parameters in order to get what i want. Wish there was a way to add or arrange columns so that on a smaller screen can get all the data of a row that I need instead of scrolling back and forth especially on the transaction page

Overall: Easy integration into our giving software and quickbooks