Who Uses This Software?

Our target is the startup and SME markets. Anyone looking for a low cost support integration for their app or project.


Average Ratings

1 Review
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $25.00/month
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
  • Support
    Online

Vendor Details

  • Fancy Support
  • www.fancysupport.com/
  • Founded 2015
  • Australia

About Fancy Support

Fancy Support gives you in-app customer messaging, event tracking and dashboards at an affordable price. Provide better support to your customers by leveraging the surrounding context of your customer info and events.


24229

Fancy Support Features

  • Action Management
  • Analytics
  • Customer Segmentation
  • Dashboard
  • Feedback Management
  • Knowledge Management
  • Multi-Channel Collection
  • Sentiment Analysis
  • Survey Management
  • Text Analysis
  • Trend Analysis

Fancy Support Reviews

Very happy with them

May 20, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We swapped over from using Intercom.io to reduce our services costs. It was a really straight forward process as it's designed to be a replacement. Shiftly is still in the growing phase with only a few hundred customers so our inbound support queries are limited to maybe a few dozen a week. Not having a per seat or per user cost to pay is a real benefit as we don't need to worry about elevated costs. You also get dashboards for free so we were able to drop another service integration we had and save even more. It has help shift the way we do business.