Who Uses This Software?

ThinkSmart's Platform offers solutions for a plethora of organizations, enterprises & departments. By combining business automation & document management, ThinkSmart reaches all entities.


Average Ratings

7 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Business Hours

Vendor Details

  • ThinkSmart
  • www.thinksmart.com/
  • Founded 2000
  • United States

About ThinkSmart TAP

ThinkSmart's Transaction Automation Platform (TAP) enables clients to quickly automate any business process. Automation benefits include improved efficiency, increased productivity, standardization and compliance while realizing effective cost savings. Our designer interface lets analysts build and deploy workflows without the need for programming. Integration with e-Signature providers included. A true end to end business process automation platform.


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ThinkSmart TAP Features

  • Business Rules Management
  • Collaboration
  • Data Mapping
  • Lifecycle Management
  • Process Analysis
  • Process Capture
  • Process Change Tracking
  • Process Mapping
  • Process Modeling & Design
  • Process Simulation

ThinkSmart TAP Reviews Recently Reviewed!

Highly intuitive and configurable.

Oct 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: TAP is very configurable, and the support team is very responsive to requests for additional functionality.

Overall: The software is very intuitive for users, and easy to configure on the backend.

Use ThinkSmart to automate business processes and document.

Oct 16, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The visualisation of workflow design makes it so easy to create automated business processes quickly.

Cons: Lawyers require very specific document automation functionality and the document automation whilst fantastic can be a little bit unwieldy when creating legal documents (with clause sub-numbering, cross referencing etc).

Overall: Efficiency, effectiveness, lean processes etc.

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TAP is a transformative tool and a catalyst for streamlining complex, distributed processes

Oct 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ThinkSmart Automation Platform (TAP) enables subject matter experts to redesign and streamline workflows for maximum efficiency and consistency. The forms designer is easy to use and chock full of feature options. The workflow designer allows a business analyst or other professional to design and build the workflow at the same time with a super simple drag-and-drop interface. None of this requires coding or programming experience. In our experience, the best ideas come from the front line people who are actually doing the work, and TAP allows us to quickly design, share, revise and launch workflows in a collaborative manner that empowers those people to focus on possibilities rather than limitations. The TAP platform is the best technology investment we have made in years and we feel like we are just getting started.

Overall: It is changing the way we approach streamlining complex, distributed processes. We love it.

Easy to configure and stood up our first workflow in one week. No programming!

Oct 13, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I have two: 1) Flexible - TAP can be configured to automate virtually any process. 2) TS team starting with Paul Hirner. Great partner.

Cons: Self-help guide for admins needs to be more robust and searchable. An example is using formula fields...I had to email TS team 3x in order to figure out how to use it properly.

Overall: 1) Further roll-out e-signatures.

2) Able to create self-service legal documents which allows Legal to focus more on high value transactions instead of NDAs and the like.

3) Reduce turn-around time on change requests and bug fixes because we are not dependent on 3rd party developers or IT.

You're losing time & money if you aren't using this tool

Jun 15, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's incredibly powerful but easy to use at the same time. You don't need much training to get started on configuring a workflow but, at the same time, the tool has so much power that you are constantly learning new tips & tricks to make your process better. I love the UI - you simply drag and drop boxes onto a screen to configure the workflow steps and then drag fields onto the screen to tell the system what information you need to capture. I also love that, for someone that needs to initiate a workflow, you can give them a direct link to that particular workflow and they don't need to navigate through a system to find the right link. Lastly, it easily integrates with e-signature tools which allows you to take your process to a whole new level.

Cons: I honestly can't think of something I don't like about the software.

Overall: I can't say enough wonderful things about TAP as a solution and ThinkSmart as a company. It allows us to automate incredibly manual processes, reduce email traffic, have an audit trail, and reduce the amount of time we need to spend training people on a particular process. We are now confident that processes are followed consistently and properly because TAP is guiding the individual through the process each step of the way. The best part - you can configure each workflow yourself! You don't need IT involvement, you don't need to know how to code, you just need to know your process and you're ready to go. As for the company ThinkSmart, they are the most wonderful group of people I've worked with. They truly care about your success, are incredibly intelligent and provide wonderful advice on how best to redesign your process, and are with you every step of the way.

Recommendations to other buyers: As the title of my review says, you're wasting time and money if you haven't started using this. Get it now!

Excellent product for building and managing processes

Jan 15, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: ThinkSmart's Transaction Automation Platform is an incredibly easy to use product that allows users to build both simple and complex workflows. The tool is very sophisticated in how all pieces, such as data sources, form fields, metrics, and e-signature, work together. The real power in the product is the ability to create a form/workflow iteratively until a final version is reached.
The Customer Success team is amazing, suggesting industry best practices during initial setup, providing top-notch training after setup completed, and supplying excellent support after go-live.

Thinksmart empowers company users to manage workflow processes easily, quickly and efficiently.

Jan 13, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Awesome product ! The product itself is easy to learn and actually fun to work with. The product allows users to include powerful features, such as email approvals, conditional logic by stage, esignature functionality, prepopulation and data source mapping. And best of all, Thinksmart provides outstanding customer support and training.