# TrackingDesk Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is TrackingDesk the right Affiliate solution for you? Explore 21 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/143222/TrackingDesk/reviews

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TrackingDesk

4.8 (21)

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Last updated March 13th, 2026

# Reviews of TrackingDesk

Ease of use

4.2

Customer Service

4.5

## Showing most helpful reviews

Showing 1-21 of 21 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Orr Y.  
Management Consultant  
  
Used the software for: 2+ years

### "Been using the platform since its beta program. It's perfect!"

April 15, 2018

5.0

Running my entire business on it. Couldn't manage without it. I've tried to competitors but the pricing was outrageous for very little features I received there.

Pros

TrackingDesk is the only tracking platform out there that allows all the types of reporting you could dream of. The option to both Filter up to 10 vars in a single report with 3 consistent sub-grouping allows me to optimize my traffic to the finest scale.

Cons

The UI is a bit old fashioned, but eventually the numbers counts. Can't expect to have 'perfect everything' after all.

Review Source

VR

Verified Reviewer  
Website Development & Marketing Manager  
Computer Networking  
Used the software for: 1-2 years

### "High Quality Tracking Solution at a Fraction of the Cost"

July 29, 2018

4.0

Can easily see what variables are converting the most and at the lowest costs, which makes turning campaigns profitable easy.

Pros

TrackingDesk makes it easy to see what traffic networks, sources, devices, countries, and more convert at the most profitable rates so you can scale the winners and cut the losers. Has lots of networks added in already which makes setting up new tracking easy. Generous actions (hits) per month on each plan, and way more affordable than several comparable alternatives.

Cons

It can be overwhelming if you're new to tracking at a such an in-depth level. Fortunately support is very helpful and can help with any questions, and the knowledge base is fairly comprehensive.

Review Source

DP

Deborah P.  
Marketing Director  
Marketing and Advertising  
Used the software for: Less than 6 months

### "It's quite intuitive and the user experience is good"

April 18, 2018

3.0

The postbacks set up and a great Customer Service Team. True experts from who I learned a few things.

Pros

I like that the postbacks of major networks are set up. This allows for an easy and fast implementation.

Cons

Too bad it doesn't offer an affiliate login. This will force me to use another platform too, unfortunately.

Review Source

VR

Verified Reviewer  
CEO & Founder  
Marketing and Advertising  
Used the software for: 6-12 months

### "Choosing TrackingDesk to track your campaigns"

December 11, 2018

4.0

Overall, very happy with this platform.

Pros

What I like about TrackingDesk is that a lot of the integration with key tracking systems and networks has already been done. Everything has already been pre-defined and set up. It's a system that can easily be used by people that don't know much about S2S tracking.

Cons

Unfortunately, it doesn't allow you to share a link with your affiliates and allow them to open an account on the platform.

Review Source

Response from TrackingDesk

December 28, 2018

Thanks for the great greview.

Matthias S.  
Ownership  
Professional Training & Coaching  
Used the software for: Less than 6 months

### "It earns it's price and your income"

September 5, 2018

5.0

TrackingDesk give me valuable and customizable insights in the behaviour of my website and shop visitors. Although I DO NOT earn my money as an affiliate I am using this great tool. :-)

Pros

If you earn your money as an affiliate this tool is a must have. And although if you are interested in the statistics of your site and you want to be indendant of Google Analytics, Facebook Pixel and so on. Some data TrackingDesk is providing to you only TrackingDesk can provide. It is like a gold mine of great insights.

Cons

You need some time until you are able to use bigger parts of those great possibilities this tool offers to you.

Review Source

DO

Danny O.  
(E.)Mechanic/Starting Internet Marketer  
Electrical/Electronic Manufacturing  
Used the software for: 6-12 months

### "My entrance to my first 'success'"

February 7, 2019

5.0

So far i have actually have had only good experiences with TrackingDesk, especially with Laurent. He's been so incredibly helpful for me! You guys are the best!

Pros

The fact that TrackingDesk offered a free trial for new users, combined with the kindness of their Customer Support and willingness to help me get things started made me take the step which i should have taken a lot sooner. I always knew the importance of tracking, but my hope on sheer luck covered by the fact that i actually thought it was too difficult to set stuff up kept me away. Besides, when i started i wasn't aware of any reliable networks which also offered a free trial. Thanks to this i am now able to effectively track my campaigns and i have never regret that decision! TrackingDesk is my first, and hopefully will be the last tracker i'll ever use!

Cons

Not much to be honest, though i've had some minor issues in the past which were actually fixed pretty quick so no reason to complain actually.

Review Source

Daniil S.  
Head Of Digital  
Marketing and Advertising  
Used the software for: Less than 6 months

### "A product that develops"

January 26, 2019

5.0

Pros

\- The product​ really grows - new integrations and features weekly - There are all features i need

Cons

\- a special view on AdWords​ parallel tracking feature which influences all AdWords workflow with no options to change

Review Source

Response from TrackingDesk

February 6, 2019

Thanks Daniil for the review. Due to the complexity of Google Ads as well as the constraints they imposed, there are certain settings that we must enforce in order to streamline the data flow and avoid data discrepancies. Yet, for those who are very familiar with google ads and their settings, they can always define their own data structure in TrackingDesk as well as in Google ADs. Thank you for being with us and for the review!

Leonardo W.  
Founder  
Internet  
Used the software for: 1-2 years

### "A lot of Features, Complex UI"

July 1, 2019

5.0

I am happy with the software, as I said the tracking business is a complex one, and TD tries to make this complex task as easy as possible. They have some room for improvement but the developer is always helpful.

Pros

Tracking software are somehow complex, because the nature of this service requires a lot of settings and previous understanding of the job. Just take as an example Google Analytics. TrackingDesk UI is complex, but it tries to make the job easier. You can use it to track affiliate campaigns but also SEO efforts. The software allow a lot of settings and is possible to track any kind of campaign. They have prebuilt templates for multiple platforms (and they are always adding new one's almost weekly) which make life super easy. If you like data, you need this!

Cons

The UI is quite complex (but that is the nature of the tracking process), they could make design a better workflow when setting up campaigns, something that would "force" the user to follow a path. I saw they are updating the website, so I guess they will implement something better!

Review Source

RC

Robbie C.  
Media buyer  
Telecommunications  
Used the software for: 2+ years

### "Very reliable and easy to use tracking platform."

April 15, 2018

5.0

I received the ability to track all my performance marketing campaigns and see exactly where the results are coming from. It also makes setting up the tracking super easy. I have used this software for over 2 years and can honestly say there are no cons, in my opinion, everything is perfect.

Pros

I like the most about this software is the tracking integrations. Tracking can be daunting sometimes and TrackingDesk makes that super simple.

Review Source

Ralph E.  
Copywriter | Digital Marketer | Blogger | Graphic Designer  
Information Technology and Services  
Used the software for: Less than 6 months

### "They Actually Do Care About Helping You Set Up"

October 27, 2021

5.0

It's a well-programmed and designed SAAS platform, and my experience using it has been alright.

Pros

One thing you can't take away from the folks at TrackingDesk is that they actually care about helping you get the most out of the platform. It starts with the onboarding email and you can tell that they put a lot of thought into onboarding users onto their platform. The interface itself isn't the prettiest looking but it's neat and you can find your way around easily. About tracking your campaigns, once you are able to set up your postback URLs and integrate with the networks you work with, everything works smoothly. It's a great platform.

Cons

None that I can think of right now. It works well and does what it's meant to do.

Review Source

MD

Manji D.  
Head data Support at counzila  
Internet  
Used the software for: Less than 6 months

### "Tracking Desk review by counzila"

August 20, 2018

4.0

Its grown its own phase. so compared to their expensive competitors. they are fair in price and features. i expect they will do great service to customers for tracking links and go deep in collecting data to make decisions. counzila

Pros

They have all sources pre-defined set up by the system that's great Many variables to collect data all ready done for you 1,2,3 easy step by step campaign setup cannot be go wrong but little learning curve Charts are very clear They improving their system daily

Cons

Slow loading charts hope they improve their servers support system is slow but answer all the questions. found small bugs ( like timezone not work with my setup time zone,show conversions without getting any,,not sure why)

Review Source

AS

Alex S.  
MediaBuyer  
Marketing and Advertising  
Used the software for: 1-2 years

### "I've bought huge volumes of traffic with TrackingDesk, all was good"

April 15, 2018

5.0

Good analytics

Pros

Good analytics, very easy to use, and easy to add new networks with tokens also. And I could download data, what was lost, it's good

Cons

So hard to download all data during two years. I mean download data from all campaign, what I had on account

Review Source

Noe M.  
Media Buyer  
Marketing and Advertising  
Used the software for: I used a free trial

### "The easiest and most complete tracker."

September 16, 2018

5.0

Ability to use ONE link for all campaigns.

Pros

Automatically generates and integrates clickids and postback urls for various traffic sources and affiliate networks.

Cons

Audio quality in training videos to low and unclear. Also too many pauses in videos.

Review Source

Michiel M.  
Animation & VFX  
Animation  
Used the software for: I used a free trial

### "It's so Good"

March 5, 2019

5.0

Pros

Tracking Integration is on point and it is easy to use, everything is already set up for your comfort.

Cons

User interface is a bit outdated but at the end of the day it all works just fine.

Review Source

JH

Jason H.  
Owner  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Best tracking ever"

February 6, 2019

5.0

I am able to scale better with tracking desk with the data i am able to easily obtain

Pros

I like the fact i can post back my data into my ad accounts

Cons

Nothing I dislike about tracking desk software

Review Source

RD

Rick D.  
Director  
Publishing  
Used the software for: Less than 6 months

### "Big Functionality, But Complex Interface"

October 11, 2018

5.0

Pros

The software can’t be beaten when it comes to keeping a finger in the pulse - the tracking potentials are incredible and it works great.

Cons

In short, it’s not simple software and it takes time to learn. In fairness, tracking can be a complex business, so I think that comes with the territory

Review Source

Ari Eko P.  
CTO/CO-Founder  
Entertainment  
Used the software for: Less than 6 months

### "like a great software but i find difficulties when try to use"

October 30, 2018

5.0

Pros

✅ integrate with many data source ✅ the panel is so advanced ✅ price is great if we make comparison with trackingdesk competitor

Cons

so advanced i feel difficult to use, please give user guide in app

Review Source

Luca T.  
Fondatore  
Marketing and Advertising  
Used the software for: Less than 6 months

### "great overall, but a bit difficult "

October 9, 2018

5.0

Pros

It integrates with so many affiliate programs! It's a blessing when it comes to data

Cons

unfortunately the software is really difficult to understand for a newbie

Review Source

dA

dalia A.  
  
Food Production  
Used the software for:

### "null"

April 6, 2019

5.0

Review Source

MP

Maurizio P.  
Founder & CEO  
Gambling & Casinos  
Used the software for: Less than 6 months

### "TrackingDesk is the best conversion tracking and optimization platform for affiliates"

November 22, 2018

5.0

CSR is very friendly and available, the product is just perfect for any affiliate who wants to track and optimize his ROI.

Pros

It enables end-to-end tracking of user journey, from 1st click/visit to conversion. You won't find anything better at this price point.

Cons

The UI is a bit outdated. The documentation is still uncomplete (but CSR has lots of docs available, just ask him).

Review Source

KA

Kareem A.  
Marketing Director  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Really Awesome"

April 1, 2019

5.0

TrackingDesk is really giving awesome value for money and really a very helpful tracking and every time I got an email that there r a new features h been added so really appreciated

Pros

the awesome value they give equal money is nothing

Cons

every date they add new features and support

Review Source

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