# Page 2 | TeamMate Audit Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is TeamMate Audit the right Audit solution for you? Explore 116 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/143239/TeamMate-Audit-Management/reviews

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TeamMate Audit

4.3 (116)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of TeamMate Audit

## Showing most helpful reviews

Showing 26-50 of 116 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

KH

Ken H.  
Principal IT Auditor  
Financial Services  
Used the software for: 2+ years

### "Great Audit Management tool!"

July 30, 2025

5.0

Overall the experience has been great as a long time user! I would definitely recommend this tool for other audit shops.

Pros

Teammate+ is user friendly and easy to use, has very useful functionality for audit project management. I love the email notifications for workpaper reviews. Customer support is super helpful whenever I reach out to them for an issue. It's great for audit process management. Teammate is a really good value for our organization and ensuring our company is in compliance with industry standards and also internal standards.

Cons

The TeamInsights reports could be improved and I would suggest more customization of reports. There is a learning curve for some of the new users on our team.

Alternatives considered

[AuditBoard](https://www.capterra.com/p/148230/SOXHUB/)

Reason for choosing TeamMate Audit

TeamMate is more cost efficient for our IA department

Review Source

Response from Wolters Kluwer

August 6, 2025

Thank you for sharing your feedback with us, Ken. At TeamMate, we’re dedicated to continuous improvement, from our expert solutions to our customer service so you can deliver high-quality audits and critical insights to your organization. We’ve directed your feedback to our product management team for consideration as a future enhancement.&nbsp;

VR

Verified Reviewer  
Audit Director  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Good process enforcement, user interface needs work"

August 5, 2025

4.0

Positive overall, we moved in a serious way to track and report all audit issues and action plan status using TM+ (vs excel tracking). It took a couple years but we are up and running well with auditors keeping their TM materials current and powerBIs connected to TM are leveraged daily to report on status, ease reporting to SMT and audit committee. Big win for us.

Pros

enforces good audit practices, aligned to IIA standards, provides free licensee access to business users, frequent updates and improvements

Cons

clunky to use, auditors find it awkward to document and keep the files current, easier to work offline and move WP later, the front page/dashboards are not intuitive or helpful

Alternatives considered

[AuditBoard](https://www.capterra.com/p/148230/SOXHUB/)[RSA Archer Suite](https://www.capterra.com/p/176996/RSA-Archer/)

Reason for choosing TeamMate Audit

we already owned this, new contracts are harder

Review Source

Response from Wolters Kluwer

August 6, 2025

Thank you for taking the time to provide your feedback. At TeamMate, we appreciate your recommendations to improve the audit solutions that your organization relies on every day. Your valuable input has been promptly shared with our product team to be reviewed and considered.

Karim A.  
Division Manager  
Banking  
Used the software for: 1-2 years

### "Teammate + Audit "

August 9, 2025

5.0

Teammate+ tool is very useful for automation of audit tasks, very easy to modify and keep audit files in right place.

Pros

Easy to use and automation of various tasks, documentation are also useful. Very good support system from vendor.

Cons

Some tasks are repetitive and time consuming to complete each tasks and steps to move ahead, this can be improved.

Review Source

Response from Wolters Kluwer

August 12, 2025

Thank you, Karim, for your valuable feedback. At TeamMate, we’re dedicated to continuous improvement, from our expert solutions to our customer service so that you can deliver high-quality audits and critical insights to your organization. We’ve delivered your input to our product management team for consideration.

GA

Germaine A.  
Head, Internal Audit  
Oil & Energy  
Used the software for: 2+ years

### "Potential to be Greater"

August 7, 2025

5.0

I'm happy with TM+ as we use the risk and controls management function, audit files and issue management.

Pros

Ease of use when performing audit engagements and the management of audit actions. Appreciate the views available to review data sets.

Cons

1.Poor reporting functionality as we cannot create custom reports. 2.Audit action date change not reflected on Issue Management home screen.

Review Source

Response from Wolters Kluwer

August 12, 2025

Thank you, Germaine, for taking the time to provide your feedback. At TeamMate, we appreciate your recommendations to improve the audit solutions that your organization relies on every day. Your valuable input has been promptly shared with our product team to be reviewed and considered.

KA

Kathryn A.  
Assistant General Auditor  
Utilities  
Used the software for: 1-2 years

### "TeamMate+ Review"

February 18, 2025

4.0

Positive overall, but definitely looking forward to future releases with the current shortfalls addressed.

Pros

\- Being able to have multiple windows of TM+ open at one time. - Tying of the audit plan to the risk assessment. - Projects currently accessed automatically appear at the top of the project list. - Customization of the Taxonomy - Creation of Word Templates using the Audit Report feature

Cons

\- The inability to "hide" changes to the global hierarchy so they do not appear in future risk assessments. We refresh our risk assessment annually which includes the adding or removing of auditable units. - The lack of reports automatically available. Those that are available are subpar. - The user guide is significantly lacking with regards to rolling the risk assessment and moving incomplete audit projects forward. - No good place to insert procedure guidance - if link to the procedure, then the guidance requires sign-off each time. We are currently maintaining the guidance outside of TM+ which is not ideal. - When you deactivate a user - the user disappears from the access screen rather than remaining with the status stated as deactivated. - Coaching notes lack formatting capabilities.

Alternatives considered

[AuditBoard](https://www.capterra.com/p/148230/SOXHUB/)

Reason for choosing TeamMate Audit

Felt had more of the functionality that we were seeking in a product.

Review Source

Response from Wolters Kluwer

February 19, 2025

Thank you, Kathryn, for your valuable feedback. At TeamMate, we’re dedicated to continuous improvement, from our expert solutions to our customer service so that you can deliver high-quality audits and critical insights to your organization. We’ve delivered your input to our product management team for consideration.

MM

Manoj M.  
Head of Internal Audit  
Financial Services  
Used the software for: 1-2 years

### "Amazing Audit Software but needs some improvements in Support"

February 12, 2025

4.0

Overall the TM Audit experience has been very good.

Pros

Central Repository for all IA documentation, Best User friendly IA application, Prompt Support, Knowledge sharing portal, etc.,

Cons

We had one overdue unresolved issue related to "Failure of the Consolidated Email Notifications" being sent by the TM Application. This issue was raised in the initial setup phase (done by TM Technical team in Feb'2024). Although it has been almost a year but this support ticket has not been resolved by the TM Support team.

Alternatives considered

[Wdesk](https://www.capterra.com/p/106817/Wdesk/)[AuditBoard](https://www.capterra.com/p/148230/SOXHUB/)[Aurex](https://www.capterra.com/p/10013944/Aurex/)[Ideagen Workplace Training](https://www.capterra.com/p/10002545/Ideagen-WorkRite/)

Reason for choosing TeamMate Audit

Multiple reasons which made TeamMate+ ahead of the other alternatives

Review Source

Response from Wolters Kluwer

February 13, 2025

Thank you, Manoj, for taking the time to provide your feedback. At TeamMate, we are committed to supporting you through every step of your customer journey with us. We’ve shared your feedback with our Customer Services and Support teams to address.

SR

Sarah R.  
Audit Operations and Technology Lead  
Insurance  
Used the software for: 2+ years

### "TeamMate+ Audit is the complete package!"

February 10, 2025

4.0

Great product and customer service. Managing an audit function from risk assessment to audit plan execution and reporting is easy and efficient.

Pros

Reporting functionality is phenomenal and easy to use

Cons

Notifications rarely work...updates to data are not easy to manage if changes occur often

Review Source

Response from Wolters Kluwer

February 11, 2025

Thank you for sharing your feedback with us, Sarah. At TeamMate, we’re dedicated to continuous improvement, from our expert solutions to our customer service so that you can deliver high-quality audits and critical insights to your organization. We’ve directed your feedback to our product management team for consideration as a future enhancement.

KB

Kareem B.  
Snr Controls Auditor  
Insurance  
Used the software for: 2+ years

### "Easy to Use and Impactful"

February 11, 2025

4.0

My experience is positive. The application helps me to organize my files and incorporate the guidance and standards my work is based on at an easily accessible spot.

Pros

It allows me add my procedures and supporting documents in the folders desired. The way I am able to tailor the presentation of my audit file.

Cons

I am not able to open the files attached in TeamMate.

Review Source

Response from Wolters Kluwer

February 12, 2025

Thank you, Kareem, for taking the time to provide your feedback. At TeamMate, we appreciate your recommendations to improve the audit solutions that your organization relies on every day. Your valuable input has been promptly shared with our product team to be reviewed and considered.

NK

Nicole K.  
Sr Analyst IT SOX Compliance  
Banking  
Used the software for: 2+ years

### "Overall a great product"

February 11, 2025

4.0

Overall, I enjoy working with TeamMate+ as it has made parts of my job easier and more efficient. While there are always things that could be improved, I do think that the overall functionality is great and makes this a great tool to get the work done.

Pros

I like that I am able to have everything I need in one place - key information, reporting functionality, testing/documentation, ability to store documents and share files/folders with others, import excel files for shared editable spreadsheets, control over who has access to various areas or reports our team shares.

Cons

Some functionality around documenting in the test forms can be difficult or inconvenient - for example, with the feature to now edit in word/excel, any changes made to the document throws off any tick marks/boxes in the workpaper making it more difficult to make changes that way. Also, for reports that I have created, if help is needed from the support team and they add in any columns/make adjustments, I lose the ability to make any edits to the report.

Review Source

Response from Wolters Kluwer

February 12, 2025

Thank you for sharing your feedback with us, Nicole. At TeamMate, we’re dedicated to continuous improvement, from our expert solutions to our customer service so that you can deliver high-quality audits and critical insights to your organization. We’ve directed your feedback to our product management team for consideration as a future enhancement.

RQ

Rizwan Q.  
Internal Audit Manager  
Oil & Energy  
Used the software for: 1-2 years

### "Improvements required in TM+"

February 12, 2025

3.0

Its been quite challenging for us to use the system practically so far. TM+ needs a lot of improvement and updates to meet its customer needs.

Pros

Provides a platform to electronically store and review audit working papers.

Cons

\- Inflexibility to customize the TM Insight reports and dashboards to stakeholders needs - Weak risk assessment functionalities e.g. non linking of strategic and process risks/scoring, no option to include additional factors (e.g. time since last audit, executive management concerns etc.) to be included in the total risk score - Changes in audit report are not reflected back to the project automatically. - Its a formatting nightmare to extract audit report from TM+ and needs a lot of work to fix it. - Follow-up process and workflows require improvements. - Multiple bugs and issues which are always mentioned by support that tit will be fixed in next upgrade.

Review Source

Response from Wolters Kluwer

February 13, 2025

Thank you, Rizwan, for taking the time to provide your feedback. At TeamMate, we appreciate your recommendations to improve the audit solutions that your organization relies on every day. Your valuable input has been promptly shared with our product team to be reviewed and considered.

CB

Carmela B.  
Data Business Analyst  
Insurance  
Used the software for: 1-2 years

### "Great tool "

February 11, 2025

4.0

It's been slow trying to understand it but tech support has been very helpful.

Pros

The customization process. My team and I were able to change field names which helped out a lot.

Cons

The new format. We are not big fans of the new format.

Switched from

[AuditBoard](https://www.capterra.com/p/148230/SOXHUB/)

TM had more capabilities that we were looking for

Review Source

Response from Wolters Kluwer

February 12, 2025

Thank you, Carmela, for your valuable feedback. At TeamMate, we’re dedicated to continuous improvement, from our expert solutions to our customer service so that you can deliver high-quality audits and critical insights to your organization. We’ve delivered your input to our product management team for consideration.

KS

Keshminder S.  
Internal Audit  
Food Production  
Used the software for: 2+ years

### "TeamMate helps elevate consistency and quality"

February 18, 2025

5.0

Pros

We moved from an Excel based AMS to TeamMate - liked the structure, data recording and consistent application of our procedures across all audit teams globally. It is also good to see the developments and improvements to the software over the last 5 years.

Cons

Audit Reporting Feature - 5 years later since Go-Live we still do not use this feature as alot of rework is required. Especially with Tables, Formatting, Alignment.

Alternatives considered

[Maclear eGRC Suite](https://www.capterra.com/p/137788/Maclear-eGRC-Suite/)

Reason for choosing TeamMate Audit

Competitive Tender Process - came down to feature/pricing combination and negotiations

Review Source

Response from Wolters Kluwer

February 19, 2025

Thank you, Keshminder, for taking the time to provide your feedback. At TeamMate, we appreciate your recommendations to improve the audit solutions that your organization relies on every day. Your valuable input has been promptly shared with our product team to be reviewed and considered.

JW

John W.  
Information Systems Auditor  
Financial Services  
Used the software for: 2+ years

### "TeamMate Customer Experience Reveiw By Jnwaweru"

February 13, 2025

4.0

The tool has been brought in efficiency in the audit process, The support team is also proactive in addressing customers enquiry and concerns. In summary the experience has been good.

Pros

Ability to track issues and custom reporting while sending reminders to clients on time. Ability to embed the day to day audit process and workpaper into the system. Generally the Tool works for the auditor and audit process.

Cons

Inability to upload an excel with issues and recommendations for tracking with TeamMate.

Review Source

Response from Wolters Kluwer

February 21, 2025

Thank you, John, for taking the time to provide your feedback. At TeamMate, we appreciate your recommendations to improve the audit solutions that your organization relies on every day. Your valuable input has been promptly shared with our product team to be reviewed and considered.

CC

Charlene C.  
Technical Audit Senior Supervisor  
Utilities  
Used the software for: 2+ years

### "TeamMate+ as a robust tool in our organization"

February 11, 2025

5.0

My overall experience in using TeamMate+ Audit is generally positive and very helpful in our work, it is a robust tool for us. For the size of our organization and the need, TeamMate+ is very helpful. It covers from the planning gup to monitoring phase of the audit. During planning stage, it is structured to prioritize those with high risk areas.

Pros

The TeamMaate + can be used by multiple users at a time. This feature is best for my team since most of our engagements are in a group set up.

Cons

We have some features that are not being used, possibly because we cannot configure them or align them in the way we need. We spent time addressing this during the transition.

Review Source

Response from Wolters Kluwer

February 17, 2025

Thank you, Charlene, for your valuable feedback. At TeamMate, we’re dedicated to continuous improvement, from our expert solutions to our customer service so that you can deliver high-quality audits and critical insights to your organization. We’ve delivered your input to our product management team for consideration.

CP

Corri P.  
Director of Internal Audit  
Information Technology and Services  
Used the software for: 2+ years

### "Top Product with Lots of Bugs to Work Out"

February 10, 2025

4.0

I think it is a solid system that has good functionality and flexibility; however, it consistently has problems.

Pros

The ability to map different dimensions to view controls based on different frameworks (when it works).

Cons

The system has a LOT of bugs and lacks a customer support team with the capability to help with them 99% of the time so you just have to live with the problems.

Review Source

Response from Wolters Kluwer

February 11, 2025

Thank you, Corri, for your valuable feedback. At TeamMate, we’re dedicated to continuous improvement, from our expert solutions to our customer service so that you can deliver high-quality audits and critical insights to your organization. We’ve delivered your input to our product management team and Customer Services and Support Team for consideration.

JB

Jonathan B.  
Deputy Audit Officer  
Higher Education  
Used the software for: 2+ years

### "Deputy Audit Officer"

February 10, 2025

4.0

We use teammate+ in teamcloud. since moving to the cloud it has made things a lot easier. User maintenance is also very good in teammate in general.

Pros

new look is really nice and customization throughout

Cons

saving feature / advanced integration installer requiring admin credentials

Review Source

Response from Wolters Kluwer

February 12, 2025

Thank you for sharing your feedback with us, Jonathan. At TeamMate, we’re dedicated to continuous improvement, from our expert solutions to our customer service so that you can deliver high-quality audits and critical insights to your organization. We’ve directed your feedback to our product management team for consideration as a future enhancement.

RL

Ramsen L.  
Head Of Technology Audit  
Banking  
Used the software for: 2+ years

### "waiting more "

February 17, 2025

4.0

\- Good improving and rising system. - Well configured. - Friendly interface. - Designed well to support audit process. - Effective support team.

Pros

configuration flexibility and the powerful help module.

Cons

1- No unique identifier for some critical components like (findings, recommendation ...etc) and limitation of some features. 2- Availing some vital features with extra cost although they are essential and a core functionalities

Review Source

Response from Wolters Kluwer

February 18, 2025

Thank you, Ramsen, for your valuable feedback. At TeamMate, we’re dedicated to continuous improvement, from our expert solutions to our customer service so that you can deliver high-quality audits and critical insights to your organization. We’ve delivered your input to our product management team for consideration.

MP

Melissa P.  
Audit Manager  
Banking  
Used the software for: 6-12 months

### "Review on TM"

August 5, 2025

4.0

My overall experience is good. I think Teammates serves it purpose with it's usefulness and allowing a centralized location to store all audit related workpapers.

Pros

Convenience on having a centralized location for audit workpapers. The platform is very well organized.

Cons

It sometimes takes a while for files to upload. It might be challenging at times navigating through the various features.

Review Source

Response from Wolters Kluwer

August 6, 2025

Thank you, Melissa, for taking the time to provide your feedback. At TeamMate, we appreciate your recommendations to improve the audit solutions that your organization relies on every day. Your valuable input has been promptly shared with our product team to be reviewed.

KJ

Katrina J.  
Internal Auditor  
Hospital & Health Care  
Used the software for: 2+ years

### "Highly Recommend Audit Management Tool"

February 11, 2025

5.0

Overall, I like it. It is reliable for managing audits efficiently.

Pros

It offers end-to-end audit management features, including planning, execution, reporting, and follow-up.

Cons

It has a steep learning curve. It requires training to fully understand and use all of the features effectively.

Review Source

Response from Wolters Kluwer

February 12, 2025

Thank you, Katrina, for taking the time to provide your feedback. At TeamMate, we are committed to supporting you through every step of your customer journey with us. We’ve shared your feedback with our Customer Services and Support teams to address.

LG

Louis G.  
Auditor  
Financial Services  
Used the software for: 1-2 years

### "Generally solid with some bugs"

February 11, 2025

4.0

Overall, pretty solid experience with the product and support team. There are some frustrations at times, but generally a smooth experience once you know how to navigate the software.

Pros

The customization of the backend to be able to make it work with our reporting and the support staff are very responsive and helpful.

Cons

As a user, the structure and format take a bit of time to get used to navigating. Secondly the bugs, for example. there's been different issues we've experienced with the teammate integration getting stuck so it can't open documents or check in which was causing lost work.

Review Source

Response from Wolters Kluwer

February 12, 2025

Thank you, Louis, for your valuable feedback. At TeamMate, we’re dedicated to continuous improvement, from our expert solutions to our customer service so that you can deliver high-quality audits and critical insights to your organization. We’ve delivered your input to our product management team for consideration.

AJ

Ayaz J.  
Senior Internal Auditor  
Hospital & Health Care  
Used the software for: 2+ years

### "Effective Audit Management"

February 19, 2025

4.0

Its fulfilling our needs and purpose for effective and efficient Auditing

Pros

The best thing in teammate+ is that, you can configure most of the things as per your business needs and the most critical part in Audit which i like the most in teammate is Reporting

Cons

Sending Document requests to only one business contact

Review Source

Response from Wolters Kluwer

February 21, 2025

Thank you for sharing your feedback with us, Ayaz. At TeamMate, we’re dedicated to continuous improvement, from our expert solutions to our customer service so that you can deliver high-quality audits and critical insights to your organization. We’ve directed your feedback to our product management team for consideration as a future enhancement.

II

Iryna I.  
Senior Auditor  
Insurance  
Used the software for: 2+ years

### "Program with many Features"

February 11, 2025

5.0

It has been positive overall. It was easy to learn and very teachable. The TeamStore is a great new feature that adds efficiency.

Pros

It is a very organized system, easy to navigate, has many features that other programs don't have specifically for auditing.

Cons

some features are a little burdensome and time consuming like entering users for preparation and review, instead of being able to enter the preparer for all-in-one click.

Review Source

Response from Wolters Kluwer

February 12, 2025

Thank you for sharing your feedback with us, Iryna. At TeamMate, we’re dedicated to continuous improvement, from our expert solutions to our customer service so that you can deliver high-quality audits and critical insights to your organization. We’ve directed your feedback to our product management team for consideration as a future enhancement.

WM

William M.  
Manager  
Banking  
Used the software for: 2+ years

### "Teammate++++"

February 18, 2025

5.0

It simplifies work in the aspect of compliance with Global standards

Pros

Ability to notify auditee about overdue issue.

Cons

You can not edit risk assessment once you have submit.

Review Source

Response from Wolters Kluwer

February 19, 2025

Thank you, William, for taking the time to provide your feedback. At TeamMate, we appreciate your recommendations to improve the audit solutions that your organization relies on every day. Your valuable input has been promptly shared with our product team to be reviewed.

KG

Khalil G.  
Internal Audit Director  
Banking  
Used the software for: 2+ years

### "Great Solution"

February 17, 2025

5.0

Excellent overall experience, the documentation with the app is great, also the ability for customization is great as well.

Pros

Risk assessment documentation, report creating

Cons

Risk library needs regular updates, the app could benefit from creating industry packs to address specific industries

Review Source

Response from Wolters Kluwer

February 18, 2025

Thank you for sharing your feedback with us, Khalil. At TeamMate, we’re dedicated to continuous improvement, from our expert solutions to our customer service so that you can deliver high-quality audits and critical insights to your organization. We’ve directed your feedback to our product management team for consideration as a future enhancement.

KV

Kalpesh V.  
Director - Internal Audit  
Utilities  
Used the software for: 2+ years

### "TM+ - An effective audit management solution"

February 11, 2025

5.0

A very effective solution for managing audit lifecycle activities starting from Risk Based Planning to Issue tracking and closure with good visibility of lifecycle stages through configurable dashboards for monitoring the progress

Pros

Logical grouping of audit activities into relevant modules, functional user friendliness, well crafted how to guides/videos

Cons

nothing in particular that is bothering at this point in time

Review Source

Response from Wolters Kluwer

February 12, 2025

Thank you, Kalpesh, for your valuable feedback. At TeamMate, we’re dedicated to continuous improvement, from our expert solutions to our customer service so that you can deliver high-quality audits and critical insights to your organization.

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